📌 Core Information
🔹 Job Title: Associate Account Analyst
🔹 Company: Liberty Mutual Insurance
🔹 Location: Plano, TX; Boston, MA; Suwannee, GA; Orange, CA; Chicago, IL; New York, NY; Walnut Creek, CA; Warrenville, IL
🔹 Job Type: Full-Time, Hybrid (On-site twice a week)
🔹 Category: Insurance
🔹 Date Posted: May 13, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Supporting underwriters and agents/brokers with highly responsive service
- Managing workflow from clearance through policy issuance and file documentation
- Gathering and entering information into pricing models and systems
- Performing initial analysis of exposure, loss, and coverage
- Providing customer service to brokers and agents
ASSUMPTION: This role is an entry-level position within the Account Analyst job family, focusing on acquiring a basic understanding of risk evaluation on new and renewal business.
📋 Key Responsibilities
✅ Gathers, organizes, and enters information into pricing models and systems
✅ Performs initial analysis of exposure, loss, and coverage for underwriters
✅ Supports underwriters and agents/brokers with highly responsive service
✅ Manages service requests and coordinates service requests in a timely manner
✅ Deconstructs submissions by identifying, gathering, and entering information into systems and pricing tools
✅ Gathers, analyzes, and ensures the accuracy of pricing and proposal information
✅ Provides customer service to brokers and agents, facilitating the processing of business
✅ Executes post-sale account management workflow, including initiation of billing, policy issuance, and acquisition of account agreements
✅ Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary
✅ Supports the underwriter with mid-term account reviews/stewardship, ongoing service, service planning, and endorsements
ASSUMPTION: The responsibilities listed are specific to an entry-level position within the Account Analyst job family at Liberty Mutual Insurance.
🎯 Required Qualifications
Education: Associates or bachelor's degree preferred
Experience: 2 or more years of related work experience
Required Skills:
- Critical thinking and problem-solving capabilities
- Decision-making skills
- Customer-focused approach
- Detail orientation
- Written and verbal communication skills
- Organization and adaptability
- Courtesy and dependability
- Ability to learn and apply new information quickly and accurately
Preferred Skills:
- Experience in the insurance industry
- Familiarity with insurance products and services
ASSUMPTION: The required and preferred skills listed are essential for success in this entry-level position within the Account Analyst job family at Liberty Mutual Insurance.
💰 Compensation & Benefits
Salary Range: $45,000 - $60,000 per year (Estimated, based on industry standards for entry-level Account Analyst positions)
Benefits:
- Comprehensive benefits package
- Continuous learning opportunities
Working Hours: Full-time (40 hours per week), with flexible scheduling options
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level Account Analyst positions. The actual salary may vary depending on factors such as experience, education, and location.
📌 Applicant Insights
🔍 Company Context
Industry: Insurance
Company Size: 10,001+ employees (Enterprise)
Founded: 1912 (Headquarters in Boston, MA)
Company Description:
- Liberty Mutual is a global property and casualty insurer, ranked 8th globally based on 2023 gross written premium and 87th on the Fortune 100 list of largest corporations in the US based on 2023 revenue.
- The company offers a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.
- Liberty Mutual employs over 40,000 people in 29 countries and economies around the world.
Company Specialties:
Company Website: http://www.libertymutualgroup.com
ASSUMPTION: Liberty Mutual Insurance is a well-established and reputable insurance company with a significant global presence and a wide range of insurance products and services.
📊 Role Analysis
Career Level: Entry-level (Associate)
Reporting Structure: Reports directly to the Underwriter
Work Arrangement: Hybrid (On-site twice a week, with flexible scheduling options)
Growth Opportunities:
- Progression to a full-time on-site role within the Account Analyst job family
- Potential advancement to senior or management positions within the company
- Opportunities for cross-functional collaboration and skill development
ASSUMPTION: This entry-level position offers opportunities for career growth and development within the Account Analyst job family and the broader organization.
🌍 Location & Work Environment
Office Type: Hybrid (On-site twice a week, with flexible scheduling options)
Office Location(s): Plano, TX; Boston, MA; Suwannee, GA; Orange, CA; Chicago, IL; New York, NY; Walnut Creek, CA; Warrenville, IL
Geographic Context:
- Plano, TX: A suburban city in the Dallas-Fort Worth metro area, offering a mix of urban and rural living
- Boston, MA: A major city on the US East Coast, known for its historical significance, cultural attractions, and professional opportunities
- Suwannee, GA: A suburban city in the Atlanta metro area, offering a balance between urban and rural living
- Orange, CA: A city in Southern California, known for its suburban lifestyle and proximity to major urban centers
- Chicago, IL: A major city in the Midwest, offering a diverse range of cultural, professional, and recreational opportunities
- New York, NY: A major global city on the US East Coast, known for its cultural attractions, professional opportunities, and fast-paced lifestyle
- Walnut Creek, CA: A city in the San Francisco Bay Area, offering a suburban lifestyle with access to urban amenities
- Warrenville, IL: A suburban village in the Chicago metro area, offering a quiet and family-friendly living environment
Work Schedule: Full-time (40 hours per week), with flexible scheduling options
ASSUMPTION: The hybrid work arrangement allows for a balance between on-site collaboration and remote work, offering flexibility and convenience for employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Problem-solving skills
- Customer service orientation
- Attention to detail
- Communication skills
- Technical proficiency with relevant software and systems
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this entry-level position
- Prepare for behavioral interview questions that focus on problem-solving, customer service, and attention to detail
- Research Liberty Mutual Insurance and the insurance industry to demonstrate your knowledge and enthusiasm for the role
ATS Keywords: Account Analyst, Insurance, Entry-Level, Hybrid, Customer Service, Problem-Solving, Attention to Detail, Communication Skills
ASSUMPTION: The interview process for this entry-level position will focus on assessing the candidate's problem-solving skills, customer service orientation, attention to detail, communication skills, and technical proficiency with relevant software and systems.
🛠️ Tools & Technologies
- Relevant insurance industry software and systems
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer relationship management (CRM) software
- Project management tools
ASSUMPTION: The tools and technologies required for this entry-level position within the Account Analyst job family may vary depending on the specific role and location.
👔 Cultural Fit Considerations
Company Values:
- Put customers first
- Act with integrity
- Collaborate and respect
- Pursue excellence
- Embrace change
Work Style:
- Customer-focused
- Team-oriented
- Adaptable and resilient
- Results-driven
- Continuously learning and improving
Self-Assessment Questions:
- How do you prioritize and manage multiple tasks and deadlines in a fast-paced environment?
- Can you provide an example of a time when you had to learn a new skill or tool quickly and apply it effectively?
- How do you handle feedback or criticism, and how do you use it to improve your performance?
ASSUMPTION: Liberty Mutual Insurance values employees who are customer-focused, team-oriented, adaptable, results-driven, and committed to continuous learning and improvement.
⚠️ Potential Challenges
- Handling a high volume of tasks and requests in a fast-paced environment
- Managing multiple priorities and deadlines effectively
- Adapting to changes in processes, tools, or workflows
- Dealing with difficult or demanding customers or agents/brokers
- Working in a hybrid environment, balancing on-site collaboration and remote work
ASSUMPTION: This entry-level position within the Account Analyst job family may present challenges related to managing a high volume of tasks, adapting to changes, and balancing on-site collaboration and remote work.
📈 Similar Roles Comparison
- This role differs from related positions in that it is an entry-level position within the Account Analyst job family, focusing on acquiring a basic understanding of risk evaluation on new and renewal business.
- Industry-specific context: The insurance industry is highly competitive and dynamic, with a strong focus on customer service, risk management, and regulatory compliance.
- Career path comparison: This entry-level position offers opportunities for career growth and development within the Account Analyst job family and the broader organization, with potential advancement to senior or management positions.
ASSUMPTION: This entry-level position within the Account Analyst job family at Liberty Mutual Insurance offers unique opportunities for career growth and development within the insurance industry.
📝 Sample Projects
- Analyzing and processing a large volume of policy renewals, ensuring accurate and timely communication with customers and agents/brokers
- Collaborating with underwriters to review and approve complex coverage requests, ensuring compliance with company guidelines and regulatory requirements
- Developing and implementing process improvements to enhance efficiency and accuracy in account management workflows
ASSUMPTION: These sample projects are representative of the types of tasks and responsibilities an Associate Account Analyst may encounter in this entry-level position within the Account Analyst job family at Liberty Mutual Insurance.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does this role support the company's overall goals and objectives, and how can my contributions impact the organization's success?
- What opportunities are there for professional development and growth within this role and the broader organization?
- How does the company support work-life balance for employees, particularly in a hybrid work environment?
- What are the most important qualities and skills for success in this role, and how can I demonstrate them throughout the interview process?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process can help you better understand the role, the company, and the opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this entry-level position within the Account Analyst job family at Liberty Mutual Insurance
- Prepare for behavioral interview questions that focus on problem-solving, customer service, and attention to detail
- Research Liberty Mutual Insurance and the insurance industry to demonstrate your knowledge and enthusiasm for the role
- Follow up with the hiring manager within one week of your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
