Associate Account Manager

📌 Core Information

🔹 Job Title: Associate Account Manager

🔹 Company: DSM

🔹 Location: Shanghai, China

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Supporting key account management and driving business growth.
• Developing and implementing sales strategies.
• Building and maintaining strong client relationships.
• Gaining hands-on experience in a transparent environment with opportunities for mentorship and career progression.

ASSUMPTION: Since there is no differentiation between the roles of Associate Account Manager and Account Manager, the job responsibilities and growth prospects may be designed to provide a comprehensive entry-point for future senior roles within the company.

📋 Key Responsibilities

✅ Handle key customer projects: Enter and follow up in the project management tool, coordinate activities with involved functions, including client sampling and consumer tests.

✅ Collaborate with the creation hub to develop winning ideas for key customers.

✅ Identify rising star clients and develop white space in the NE China market.

✅ Manage day-to-day client requests and ensure client satisfaction by working with Customer Care.

✅ Work with the supply chain team to forecast fragrance needs and improve forecast accuracy.

ASSUMPTION: Responsibilities include a significant coordination role, suggesting a need for strong organizational and communication skills to manage cross-functional collaboration effectively.

🎯 Required Qualifications

Education: Bachelor's degree

Experience: 3-5 years in a regulated industry

Required Skills:

• Strong learning agility and organizational skills
• Growth mindset with high intellectual curiosity
• Fluency in English (spoken and written)

Preferred Skills:

• Familiarity with oral care or air care products
• Adept at stakeholder management, including effective partnerships at the project/program level

ASSUMPTION: The position likely requires a proactive approach to learning and task management, aiming to prepare the candidate for potential leadership roles within the company's hierarchy.

💰 Compensation & Benefits

Salary Range: Not specified, potential candidates should inquire during the interview process or research industry standards.

Benefits:

• A rich history and a promising future of scientific innovation and customer collaboration
• A growth-oriented environment encouraging curiosity and ownership
• Emphasis on physical and mental well-being
• A flexible work environment promoting accountability
• Opportunities for learning and team collaboration

Working Hours: 40 hours per week, with potential flexibility based on role requirements

ASSUMPTION: Benefits suggest a supportive and contemporary work culture aimed at fostering innovation and long-term employee engagement.

📌 Applicant Insights

🔍 Company Context

Industry: Chemical Manufacturing with a strong focus on sustainability and innovation in nutrition, health, and beauty.

Company Size: 10,001+ employees, suggesting extensive resources and a global network.

Founded: Not specified, but the description hints at over 150 years of R&D expertise.

Company Description:

• Innovators in combining essential, desirable, and sustainable products.
• Active in nearly 60 countries with a focus on positive global impact.
• Committed to equity, diversity, and inclusion in the workplace.

Company Specialties:

• Fragrances and natural ingredients
• Nutritional and health innovations
• Sustainability and advanced R&D

Company Website: http://www.dsm-firmenich.com

ASSUMPTION: The company's extensive global presence and innovation-driven culture likely offer diverse career advancement opportunities and a dynamic working environment.

📊 Role Analysis

Career Level: The role is positioned for professionals with intermediate-level experience, offering scope for stepping into advanced responsibilities over time.

Reporting Structure: Assumed to report to senior account managers or regional directors, typical in Account Management roles.

Work Arrangement: On-site in Shanghai with potential collaboration across multiple departments and regions.

Growth Opportunities:

• Opportunities for mentorship and structured career advancement.
• Chances to develop expertise across different industry segments.
• Access to global resources and cross-functional team experiences.

ASSUMPTION: The role is strategically set within the business to groom future leaders by offering varied experiential learning and visible influence on organizational growth.

🌍 Location & Work Environment

Office Type: Likely a corporate office in a major city hub, fostering a professional work environment with modern amenities.

Office Location(s): Specific to Shanghai, China

Geographic Context:

• Located in one of China's key economic and business centers.
• Diverse cultural and business landscapes offering rich professional exposure.
• Potential for networking within Shanghai's robust corporate ecosystem.

Work Schedule: Standard work hours with potential flexibility for tasks requiring cross-regional collaboration.

ASSUMPTION: A standard corporate schedule is anticipated, with possibilities for occasional flexible arrangements depending on project demands.

💼 Interview & Application Insights

Typical Process:

• Initial application review and selection for interview.
• Multiple interview stages, potentially including online and in-person formats.
• Final selection based on a comprehensive assessment of skills and fit.

Key Assessment Areas:

• Assessment of project management and client relationship skills.
• Evaluation of strategic thinking and problem-solving capabilities.
• Verification of relevant industry experience and technical knowledge.

Application Tips:

• Highlight prior experience in account or project management roles.
• Demonstrate a strong understanding of the chemical or related sectors.
• Prepare for situational interview questions to showcase issues management skills.

ATS Keywords: Project Management, Client Relationship Management, Sales Strategies, Stakeholder Management, Learning Agility

ASSUMPTION: The application process is expected to emphasize alignment with company values and specific industry expertise, requiring tailored applications that reflect these priorities.

🛠️ Tools & Technologies

• Project Management Software (e.g., Microsoft Project or similar)
• Customer Relationship Management (CRM) Systems
• Data Analysis Tools

ASSUMPTION: Use of technologically advanced tools for managing accounts and data analytics is implied, complementing cross-functional team collaboration and strategic planning activities.

👔 Cultural Fit Considerations

Company Values:

• Commitment to sustainability and innovation.
• Emphasis on diversity, equity, and inclusion.
• Focus on collaborative efforts and customer satisfaction.

Work Style:

• Dynamic and proactive learning environment.
• Encourages open-mindedness and flexibility in problem-solving.
• Demands a high level of accountability and ownership in task management.

Self-Assessment Questions:

• Are you passionate about working in a dynamic, growth-oriented environment?
• Do you possess strong organizational skills and the ability to multi-task?
• Can you effectively collaborate across diverse functional teams?

ASSUMPTION: The company culture values an innovative and inclusive environment, seeking individuals who can thrive in a globally diverse setting and are committed to continuous learning and adaptability.

⚠️ Potential Challenges

• Adapting to the complex and dynamic chemical manufacturing environment.
• Navigating cross-functional team dynamics in a large organization.
• Keeping up with rapid industry changes and technological advancements.
• Balancing client expectations with logistical constraints.

ASSUMPTION: Candidates are likely expected to exhibit resilience and adaptability to manage challenges effectively, and proactive engagement in ongoing professional development is crucial for overcoming potential hurdles.

📈 Similar Roles Comparison

• Similar to roles found in other major multinational firms targeting emerging markets.
• Equivalent positions with focus on account management in rapid growth markets.
• Roles that balance technical expertise with customer relationship skills.

ASSUMPTION: Given the client's positioning in a highly regulated industry, the role might compare closely with similar positions seeking multifaceted professionals adept in both technical and relational domains.

📝 Sample Projects

• Launch of new fragrance products across East China.
• Development of a strategic plan for expanding market presence.
• Implementation of customer feedback loops for product improvement.

ASSUMPTION: Examples are speculative based on typical project scopes within key markets and roles; exact projects can be elaborated during interviews or discussed with company representatives.

❓ Key Questions to Ask During Interview

• What does the career progression path look like for this role?
• How does DSM support ongoing employee training and development?
• What are the current strategies for expanding market presence in China?
• How is success measured for the Associate Account Manager position?
• Can you discuss recent projects where your team has made a significant impact?

ASSUMPTION: Candidates should aim to understand support structures for career growth, specifics about market strategies, and how success is quantified to better evaluate their alignment with company objectives.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link.
• Ensure your resume is tailored to highlight relevant experience.
• Write a cover letter that aligns your goals with DSM's mission.
• Prepare for a potential multi-step interview process.
• Engage with their recruitment team for any clarifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.