📌 Core Information
🔹 Job Title: Associate, Affiliate
🔹 Company: ShopMy
🔹 Location: New York, NY
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: July 16, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Supporting day-to-day operations of ShopMy’s Affiliate team
- Managing creator and brand inquiries and support
- Maintaining affiliate program details and tracking accuracy
- Collaborating with internal teams and senior associates
- Contributing to reporting, documentation, and internal process improvements
ASSUMPTION: This role is ideal for an early-career professional seeking to grow within the affiliate and creator marketing space, with a focus on operational support and problem-solving.
📋 Key Responsibilities
✅ Investigate and resolve creator inquiries related to commission and order tracking
✅ Manage the Affiliate team inbox and triage inbound requests from creators and partners
✅ Maintain program details across affiliate networks, including commission rates and disclaimers
✅ Support the team in reporting, documentation, and internal process improvements
✅ Collaborate with Senior Associates to streamline workflows and escalate more complex issues
ASSUMPTION: This role requires strong communication, organizational, and problem-solving skills, with a keen attention to detail.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)
Experience: 1-2 years of experience in affiliate marketing, influencer marketing, customer support, or account coordination
Required Skills:
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational skills
- Proactive, resourceful approach to problem-solving
- Comfort with technical systems, data, or backend tools
Preferred Skills:
- Experience using affiliate networks like Rakuten, Impact, ShareASale, or CJ
- Previous experience helping to scale a creator marketing or affiliate program
ASSUMPTION: Candidates with relevant experience and a strong work ethic will thrive in this role, even if they don't meet every preferred skill.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 USD (base salary, exclusive of bonus potential or commission)
Benefits:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Reimbursements up to $200/month to spend on teammate outings
- 401k program (3% automated contribution from ShopMy!)
- ClassPass Membership
- Company retreats
- Opportunity to monetize your influence
- Birthday PTO
Working Hours: Full-time (40 hours/week)
ASSUMPTION: The provided salary range is a good faith estimate of cash compensation and is subject to change based on the candidate's experience and business needs. Every employee of ShopMy receives equity on top of cash compensation.
📌 Applicant Insights
🔍 Company Context
Industry: ShopMy operates in the marketing services industry, focusing on affiliate and creator marketing.
Company Size: ShopMy has 51-200 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: ShopMy was founded in 2020, making it a relatively young and fast-growing company.
Company Description:
- ShopMy is a premium, all-in-one, creator-centric ecosystem connecting top brands and influential creators.
- The platform streamlines partnerships through effortless seeding, affiliate, and paid-driven programs, with direct communication and transparent analytics.
- ShopMy's intuitive, transparent, data-driven tools foster an authentic creator economy where both sides achieve measurable success.
Company Specialties:
- Affiliate marketing
- Creator marketing
- Influencer marketing
- Content creators
- Creator economy
- Influencers
- Creators
- Gifting
- Brand collaborations
- Automated gifting
- Analytics
Company Website: shopmy.us
ASSUMPTION: ShopMy's focus on creator marketing and affiliate programs makes it an attractive option for candidates interested in these growing fields.
📊 Role Analysis
Career Level: This role is suitable for early-career professionals seeking to establish themselves in the affiliate and creator marketing space.
Reporting Structure: The Associate, Affiliate will report directly to the Affiliate team and collaborate with internal teams and senior associates.
Work Arrangement: This role is remote-friendly, offering flexibility for candidates who prefer to work from home or in the office.
Growth Opportunities:
- Learning and gaining experience in affiliate and creator marketing
- Collaborating with internal teams to improve processes and workflows
- Potential career advancement as the company grows
ASSUMPTION: This role offers a unique opportunity for early-career professionals to gain experience in a fast-growing industry and contribute to a company's success.
🌍 Location & Work Environment
Office Type: ShopMy has a physical office in New York, NY, but this role is remote-friendly.
Office Location(s): New York, NY
Geographic Context:
- New York, NY is a major hub for marketing, advertising, and media industries.
- The city offers a diverse range of cultural, entertainment, and dining options.
- New York has a competitive job market, with many opportunities for professional growth and networking.
Work Schedule: Full-time (40 hours/week), with flexibility for remote work arrangements.
ASSUMPTION: The remote-friendly work arrangement allows candidates to balance their personal and professional lives more effectively.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with the hiring manager
- In-depth interview with the Affiliate team
- Final interview with the Director of Affiliate Marketing
Key Assessment Areas:
- Problem-solving skills
- Communication and interpersonal skills
- Attention to detail and organizational skills
- Understanding of affiliate marketing principles
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Demonstrate your understanding of affiliate marketing and creator marketing principles in your application materials.
- Prepare for behavioral and situational interview questions that assess your problem-solving skills and ability to work in a collaborative environment.
ATS Keywords: Affiliate Marketing, Influencer Marketing, Customer Support, Account Coordination, Written Communication, Verbal Communication, Organizational Skills, Problem-Solving, Technical Systems, Data Management
ASSUMPTION: Applicants should focus on demonstrating their problem-solving skills, attention to detail, and ability to work effectively in a collaborative environment.
🛠️ Tools & Technologies
- Affiliate networks (Rakuten, Impact, ShareASale, CJ)
- ShopMy's proprietary platform
- Email clients (Gmail, Outlook)
- Project management tools (Asana, Trello)
- Spreadsheet software (Microsoft Excel, Google Sheets)
ASSUMPTION: Familiarity with these tools and technologies is not required but may be beneficial for candidates applying for this role.
👔 Cultural Fit Considerations
Company Values:
- Creativity
- Collaboration
- Integrity
- Accountability
- Growth
Work Style:
- Fast-paced and collaborative environment
- Proactive and resourceful approach to problem-solving
- Focus on continuous learning and improvement
Self-Assessment Questions:
- Do you thrive in fast-paced, collaborative environments?
- Are you proactive and resourceful in solving problems?
- Are you committed to continuous learning and improvement?
ASSUMPTION: Candidates who align with ShopMy's values and work style will be more likely to succeed in this role and contribute to the company's success.
⚠️ Potential Challenges
- Managing a high volume of creator and brand inquiries
- Keeping up with the fast-paced and evolving nature of affiliate and creator marketing
- Balancing multiple priorities and deadlines
- Adapting to changes in affiliate network policies and procedures
ASSUMPTION: Applicants should be prepared to manage a high volume of inquiries and adapt to changes in a fast-paced environment.
📈 Similar Roles Comparison
- This role focuses more on operational support and less on strategic decision-making compared to Senior Associate or Manager roles.
- Unlike other marketing roles, this position requires a strong understanding of affiliate marketing principles and a keen attention to detail.
- Career progression in this role could lead to more strategic or management positions within the Affiliate team or other departments at ShopMy.
ASSUMPTION: Applicants should consider their career goals and preferences when comparing this role to similar positions in the industry.
📝 Sample Projects
- Investigating and resolving a high volume of creator inquiries related to commission and order tracking
- Managing the Affiliate team inbox and triaging inbound requests from creators and partners
- Collaborating with Senior Associates to streamline workflows and escalate more complex issues
ASSUMPTION: These sample projects demonstrate the day-to-day responsibilities and challenges faced by the Associate, Affiliate in this role.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role?
- How does this role collaborate with other teams and departments at ShopMy?
- What opportunities are there for professional growth and development within the Affiliate team and the company as a whole?
- How does ShopMy support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I prepare for them?
ASSUMPTION: Applicants should ask thoughtful questions that demonstrate their interest in the role and the company, as well as their ability to succeed in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that assess your problem-solving skills and ability to work in a collaborative environment
- Follow up with the hiring manager within one week of submitting your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
