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Associate, Client Communications

Dimensional Fund Advisors
Full-time
On-site
Austin, Texas, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Associate, Client Communications

πŸ”Ή Company: Dimensional Fund Advisors

πŸ”Ή Location: Austin, Texas, United States

πŸ”Ή Job Type: Full-Time, Hybrid (Tues-Thurs in office, Mon & Fri flexible)

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: April 14, 2025

πŸ”Ή Experience Level: Entry Level (1-3 years)

πŸ”Ή Remote Status: On-site with hybrid flexibility

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting the Global Client Group (GCG) in growing Dimensional's business through client relationships
  • Specializing in industry event strategy, planning, and execution
  • Collaborating with various teams to develop Dimensional's event-specific brand strategy
  • Working closely with GCG Sales on event strategy, onsite execution, and post-event follow-up
  • Evaluating and tracking ROI from industry events

ASSUMPTION: This role requires strong organizational skills, adaptability, and the ability to thrive in a dynamic, collaborative environment.

πŸ“‹ Key Responsibilities

βœ… Contribute to industry event strategy from start to finish, including analyzing event attendee demographics, identifying key prospecting opportunities, driving attendance to Dimensional networking events, fostering a productive onsite experience, and ensuring timely follow-up with all business opportunities

βœ… Collaborate with the Events Team, Marketing Team, and Investments Team to develop Dimensional’s event-specific brand strategy

βœ… Work closely with GCG Sales on pre-event proactive outreach and strategy, onsite execution, and post-event follow-up

βœ… Create a standardized system for evaluating and tracking ROI from industry events

βœ… Expand national Industry Event Strategy to encompass regional and channel-specific industry events

ASSUMPTION: This role involves frequent travel and requires strong communication, interpersonal, and project management skills.

🎯 Required Qualifications

Education: Bachelor's degree required with a strong academic record

Experience: 1-3 years of work experience (including internships)

Required Skills:

  • Understanding of Dimensional’s investment philosophy and product offering
  • Strong project management skills including project planning, time management, organization, collaboration, and attention to detail
  • Excellent verbal and written communication and interpersonal skills
  • Exceptional Excel skills, with ability to learn new programs as needed (CRM, PowerBI, etc.)
  • Proactive and enthusiastic approach to problem-solving, and an inclination to think outside the box and lead with creativity
  • Ability to work equally well in a team environment and independently, network and build strong relationships
  • Willingness to travel
  • SIE, Series 7, and Series 66 licenses (or attainment within the first 12 weeks of hire as a condition of employment)

Preferred Skills:

  • Previous experience in event planning or a related field
  • Familiarity with the financial services industry

ASSUMPTION: Applicants should have a strong interest in the financial services industry and a passion for event planning and strategy.

πŸ’° Compensation & Benefits

Salary Range: $60,000 - $80,000 per year (based on industry standards for entry-level roles in Austin, TX)

Benefits:

  • Comprehensive benefits package
  • Educational initiatives and special celebrations

Working Hours: Full-time, typically 40 hours per week, with flexibility for hybrid work arrangement

ASSUMPTION: Salary range is estimated based on industry standards for entry-level roles in the financial services industry in Austin, TX.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, specifically Investment Management

Company Size: Medium (1,001-5,000 employees), offering a mix of corporate structure and personal touch

Founded: 1981, with a history rooted in indexing and factor investing

Company Description:

  • Dimensional implements evidence-based investing strategies, driven by Nobel Prize-winning insights and decades of expertise
  • Committed to research, rigor, and the pursuit of truth, Dimensional has transformed the industry towards more transparent, data-driven solutions
  • Offers a full suite of regional and global equity and fixed income solutions, managing $768 billion for investors worldwide

Company Specialties:

  • Indexing and factor investing
  • Evidence-based investing
  • Global equity and fixed income solutions

Company Website: www.dimensional.com

ASSUMPTION: Dimensional's focus on research and data-driven solutions creates an environment that values analytical thinking and continuous learning.

πŸ“Š Role Analysis

Career Level: Entry-level to mid-level, with opportunities for growth and advancement

Reporting Structure: Reports to the Client Communications Team Lead within the Global Client Group

Work Arrangement: Hybrid, with a requirement to be on-site Tuesdays, Wednesdays, and Thursdays, and flexibility on Mondays and Fridays

Growth Opportunities:

  • Expanding event strategy to encompass regional and channel-specific events
  • Potential to take on additional responsibilities and advance within the Client Communications Team or broader Global Client Group
  • Opportunities to learn and grow within Dimensional's diverse and expanding business

ASSUMPTION: This role offers a strong foundation for a career in client communications, event planning, or related fields within the financial services industry.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with on-site amenities

Office Location(s): 6300 Bee Cave Road, Building One, Austin, TX 78746, US

Geographic Context:

  • Austin, TX is known for its vibrant tech industry, live music scene, and outdoor activities
  • The office is located in the West Lake Hills area, offering easy access to major highways and nearby amenities
  • Austin's cost of living is generally lower than other major US cities, with a variety of housing options available

Work Schedule: Typical full-time workweek, with flexibility for hybrid work arrangement

ASSUMPTION: Austin's growing tech industry and vibrant culture create an attractive environment for young professionals.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with a member of the HR team
  • On-site interview with the Client Communications Team Lead and other team members
  • Final interview with the Global Client Group Head

Key Assessment Areas:

  • Problem-solving skills and ability to think critically
  • Communication and interpersonal skills
  • Project management skills and attention to detail
  • Cultural fit and alignment with Dimensional's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of Dimensional's investment philosophy and event planning experience
  • Prepare questions to ask during the interview, focusing on the role, team, and company culture

ATS Keywords: Industry event strategy, event planning, project management, client communications, financial services, investment management, Dimensional, Austin, Texas

ASSUMPTION: Dimensional's interview process is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the role.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • CRM software (e.g., Salesforce)
  • Project management tools (e.g., Asana, Trello)
  • Data visualization tools (e.g., PowerBI)

ASSUMPTION: Familiarity with these tools is preferred, but not required, as training will be provided.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Collaboration
  • Excellence
  • Innovation
  • Client Focus

Work Style:

  • Collaborative and team-oriented
  • Adaptable and responsive to change
  • Data-driven and analytical
  • Results-focused and proactive

Self-Assessment Questions:

  • How do you approach working collaboratively with diverse teams?
  • Can you provide an example of a time when you had to adapt to significant changes in a project or plan?
  • How do you ensure that your work is aligned with the company's values and goals?

ASSUMPTION: Dimensional values a strong cultural fit, with an emphasis on collaboration, integrity, and a client-focused mindset.

⚠️ Potential Challenges

  • Frequent travel may require adaptability and resilience
  • Working in a fast-paced, dynamic environment may present challenges in managing time and priorities
  • Balancing event planning responsibilities with other team tasks may require strong organizational skills
  • Adapting to Dimensional's unique investment philosophy and culture may present a learning curve

ASSUMPTION: These challenges can be overcome with strong communication, adaptability, and a willingness to learn and grow.

πŸ“ˆ Similar Roles Comparison

  • Compared to Event Coordinator roles, this position offers more strategic and analytical components, with a focus on event strategy and ROI evaluation
  • Within the financial services industry, this role is unique in its focus on industry event strategy for an investment management firm
  • Career progression may include moving into more senior event planning roles, or transitioning into other areas of client communications or business development

ASSUMPTION: This role offers a unique blend of event planning, strategic thinking, and client-focused responsibilities within the financial services industry.

πŸ“ Sample Projects

  • Planning and executing a national industry conference, including logistics, speaker management, and attendee engagement
  • Developing a targeted marketing campaign to drive attendance to a regional industry event
  • Analyzing event data to identify trends, optimize future events, and maximize ROI

ASSUMPTION: These sample projects illustrate the range of responsibilities and strategic thinking required for this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader Client Communications Team and Global Client Group?
  • What are the most significant challenges facing the team or company that this role will help address?
  • How does Dimensional support the growth and development of its employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Dimensional's unique investment philosophy influence the event strategy for this role?

ASSUMPTION: These questions demonstrate a proactive and engaged approach to understanding the role and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for interviews by researching Dimensional's investment philosophy, event planning experience, and company culture
  • Follow up with the Recruiter after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.