📌 Core Information
🔹 Job Title: Associate Clinical Account Specialist - San Jose, CA - Johnson and Johnson
🔹 Company: Johnson & Johnson Innovative Medicine
🔹 Location: San Jose, California, United States
🔹 Job Type: Full-Time
🔹 Category: Professional
🔹 Date Posted: 2025-07-15
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Providing clinical product and technical assistance to physicians and EP lab staff
- Training on the effective use of BWI's systems and catheter equipment
- Meeting and exceeding business goals through expert assistance and training
- Collaborating with internal and external business partners and stakeholders
- Prioritizing and responding to requests in a high-stress environment
ASSUMPTION: This role requires a balance of technical expertise and strong communication skills to effectively assist and train healthcare professionals in a high-pressure environment.
📋 Key Responsibilities
✅ Attend and complete the ACAS fellowship training program without exception
✅ Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on input gained during training
✅ Understand the dynamics of an EP lab, including physicians, nurses, technicians, clinical and hospital administrators and staff
✅ Prioritize and appropriately respond to requests in a high-stress environment, maintaining composure and problem-solving focus during stressful interactions
✅ Respond daily to requests by email and voicemail
✅ Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod and the support team
✅ Follow all company guidelines related to health, safety, and environmental practices
✅ Adhere to company compliance with all federal, state, local, and company regulations, policies, and procedures
ASSUMPTION: The successful candidate will be able to adapt to the high-stress environment of an EP lab and maintain composure while providing expert assistance and training.
🎯 Required Qualifications
Education: Bachelor’s or Master’s degree in one of the following fields: Biology, Biochemistry, Cardiac Function & Interventional Technology, Engineering (Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering), Health Sciences, Kinesiology, Nursing (Cardiac/EP/Cath lab)
Experience: Cardiac Electrophysiology work experience (EP/Cath Lab) or industry Cardiac Electrophysiology mapping strongly preferred
Required Skills:
- Advanced clinical knowledge of cardiac ablation and cardiac imaging
- Technical knowledge of EP technology, advancements, and the business landscape
- Advanced-level computer skills
- Ability to multitask without direct oversight of manager
- Valid driver’s license issued in the United States
- Ability to travel up to 40% overnight locally, regionally, and nationally
Preferred Skills:
- Previous experience in a clinical or healthcare setting
- Fluency in Spanish or another language spoken in the region
ASSUMPTION: While not explicitly stated, having some clinical or healthcare experience would be beneficial for understanding the EP lab environment and the needs of the healthcare professionals in this role.
💰 Compensation & Benefits
Salary Range: $75,000 - $85,000 per year (based on location in California)
Benefits:
- Health Insurance
- Savings Plan
- Pension Plan
- Disability Plan
- Vacation Pay
- Sick Time
- Holiday Pay
- Work, Personal and Family Time Off
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is based on the location in California and may vary for other locations. The benefits listed are subject to change and may vary based on the employee's location and position.
📌 Applicant Insights
🔍 Company Context
Industry: Pharmaceutical Manufacturing
Company Size: 10,001+ employees
Founded: Not specified
Company Description:
- Johnson & Johnson Innovative Medicine innovates with purpose to lead where medicine is going
- Their science-based innovations are informed and inspired by the experiences of patients around the world
- They confidently address the most complex diseases of our time and develop the potential medicines of tomorrow
Company Specialties:
- Pharmaceutical Manufacturing
- Medical Device Manufacturing
- Consumer Health Products
Company Website: innovativemedicine.jnj.com
ASSUMPTION: Johnson & Johnson Innovative Medicine is a division of Johnson & Johnson, focusing on innovative medicine and medical technology.
📊 Role Analysis
Career Level: Entry-Level (Associate Clinical Account Specialist) with the potential to grow into a Clinical Account Specialist role upon successful completion of the ACAS training program
Reporting Structure: The ACAS will report to the local team/Pod and work closely with the support team, including field trainers and site trainers
Work Arrangement: On-site with the expectation to travel up to 40% overnight locally, regionally, and nationally
Growth Opportunities:
- Promotion to Clinical Account Specialist upon successful completion of the ACAS training program
- Potential to grow within the company's various divisions and departments
ASSUMPTION: The ACAS role is designed to provide a structured training program to prepare candidates for a successful career in the company's medical technology division.
🌍 Location & Work Environment
Office Type: Medical Technology Office
Office Location(s): San Jose, California
Geographic Context:
- San Jose is located in the heart of Silicon Valley, known for its technological innovation and high cost of living
- The city offers a diverse culture, numerous parks, and a vibrant downtown area
- San Jose has a Mediterranean climate, with mild, wet winters and warm, dry summers
Work Schedule: Full-time, with the expectation to travel up to 40% overnight locally, regionally, and nationally
ASSUMPTION: The work environment for this role will be primarily in medical facilities and hospitals, with some time spent in the company's office in San Jose.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or video interview with the hiring manager and team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Clinical and technical knowledge
- Communication and interpersonal skills
- Problem-solving abilities
- Adaptability to high-stress environments
Application Tips:
- Highlight any relevant clinical or healthcare experience in your resume
- Tailor your cover letter to explain how your background and skills make you a strong fit for this role
- Prepare examples of how you have handled high-stress situations and provided excellent customer service
ATS Keywords: Clinical Account Specialist, Associate Clinical Account Specialist, EP lab, cardiac ablation, cardiac imaging, technical assistance, training, problem-solving, communication, collaboration
ASSUMPTION: The application process for this role may include assessments or simulations to evaluate the candidate's clinical and technical knowledge, as well as their ability to perform in a high-stress environment.
🛠️ Tools & Technologies
- The CARTO® System
- Associated software modules
- RF generator
- Advanced computer skills (Microsoft Office Suite, CRM software, etc.)
ASSUMPTION: The successful candidate will be comfortable learning and using the company's proprietary software and tools, as well as common business software applications.
👔 Cultural Fit Considerations
Company Values:
- Our Credo: We believe our first responsibility is to the patients, doctors, nurses and parents, to mothers and fathers and all others who use our products and services
- Innovation: We have a passion for innovation, constantly seeking new ways to improve our products and services
- Quality: We are dedicated to providing the highest quality products and services
Work Style:
- Collaborative: We work together across functions, business units, and regions to achieve common goals
- Adaptable: We embrace change and thrive in dynamic environments
- Patient-focused: We put the needs of patients first in all that we do
Self-Assessment Questions:
- Do you have a strong commitment to patient care and improving the lives of patients?
- Are you comfortable working in a dynamic, high-stress environment and adapting to change?
- Do you have strong communication and collaboration skills, and the ability to work effectively with a diverse team of professionals?
ASSUMPTION: Johnson & Johnson values candidates who are passionate about improving the lives of patients, adaptable to change, and committed to working collaboratively with a diverse team.
⚠️ Potential Challenges
- The high-stress environment of an EP lab may be challenging for some candidates
- The role requires a significant amount of travel, which may impact work-life balance
- The ACAS training program is a 6-9 month commitment, with the expectation to relocate to a specific sales area upon completion
- The company does not offer work visa sponsorships or accept OPT/CPT for the ACAS role
ASSUMPTION: The successful candidate will be able to manage the high-stress environment, travel requirements, and commitment to the ACAS training program, and will be open to relocation upon completion.
📈 Similar Roles Comparison
- Clinical Sales Specialist - Medical Devices: Similar role focusing on medical device sales, but may not require the same level of clinical expertise or travel
- Clinical Sales Representative - Pharmaceuticals: Similar role focusing on pharmaceutical sales, but may not require the same level of technical expertise or travel
- Clinical Account Manager - Medical Technology: Similar role with more experience required, focusing on managing accounts and strategic planning
ASSUMPTION: The ACAS role is designed to provide a structured training program for candidates with little to no EP experience, preparing them for a successful career in the company's medical technology division.
📝 Sample Projects
- Developing and delivering training sessions for EP lab staff on the effective use of BWI's systems and catheter equipment
- Collaborating with internal and external business partners and stakeholders to identify and address customer needs
- Assisting in the planning and execution of clinical trials or other research studies
ASSUMPTION: The successful candidate will be able to develop and deliver effective training sessions, collaborate with various stakeholders, and contribute to research and development efforts.
❓ Key Questions to Ask During Interview
- What are the key priorities for the first 90 days in this role?
- How does the ACAS training program prepare candidates for success in the Clinical Account Specialist role?
- What opportunities are there for growth and development within the company's medical technology division?
- How does the company support work-life balance for employees with significant travel requirements?
- What is the company's approach to diversity, equity, and inclusion, and how does that manifest in the work environment?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates the candidate's interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the link
- Tailor your resume to highlight your relevant clinical or healthcare experience and skills
- Write a cover letter explaining how your background and skills make you a strong fit for this role
- Prepare examples of how you have handled high-stress situations and provided excellent customer service
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
