H

Associate Director, Marketing Campaign Management

Humana
Full-time
Remote
Worldwide
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Associate Director, Marketing Campaign Management

πŸ”Ή Company: Humana

πŸ”Ή Location: Remote US

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 19, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Leading a team supporting Humana's acquisition side
  • Partnering with LOB Product Marketing teams to strategize and execute marketing journeys
  • Overseeing a team of 6-10 individual contributors across multiple product lines
  • Planning, recommending, and implementing marketing communication programs
  • Mentoring and developing a dynamic team, fostering a culture of innovation and accountability

ASSUMPTION: This role requires a balance of strategic thinking and hands-on execution, with a focus on driving results through team leadership and cross-functional collaboration.

πŸ“‹ Key Responsibilities

βœ… Oversee a team of approximately 6-10 individual contributors, performing various roles, and leads across multiple product lines

βœ… Work closely with peers across the marketing organization to ensure proper capacity and resource planning is occurring, as well as timeliness of campaign execution

βœ… Identify target audiences and specific messages, channels, content, and tactics and coordinate end-to-end campaign life-cycle

βœ… Maintain campaign-related documentation requirements, blueprints, roadmaps

βœ… Plan, recommend, and implement marketing communication programs using a variety of channels, promotions, and events designed to increase sales and awareness for the organization's products and/or services

βœ… Mentor and develop a dynamic team, fostering a culture of innovation, accountability, and continuous learning, setting clear goals and performance metrics, and providing regular feedback and guidance to drive team success and professional growth

ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and team leadership, requiring strong communication, project management, and stakeholder management skills.

🎯 Required Qualifications

Education: Bachelor’s degree or higher in marketing, communications, business, or a related field

Experience: 6+ years of marketing experience including campaign management, 2+ years of management experience, and 2+ years of project leadership experience

Required Skills:

  • Proven experience working in an Agile environment (including: Sprint Planning, Feature writing, capacity planning, etc.)
  • Salesforce Marketing Cloud experience
  • Ability to engage, educate, influence, and guide others at all levels on the power of marketing as a business discipline
  • Progressive levels of responsibility within a fast-paced marketing environment
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Skills:

  • Master's degree in marketing, communications, business, or related field
  • Prior health insurance industry experience
  • Understanding of marketing metrics and program measurement

ASSUMPTION: While a master's degree is preferred, a bachelor's degree with relevant experience will also be considered. Prior health insurance industry experience is a plus but not required.

πŸ’° Compensation & Benefits

Salary Range: $138,900 - $191,000 per year

Benefits:

  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time, and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities

Working Hours: 40 hours per week

ASSUMPTION: The salary range provided is an estimate and may vary based on individual qualifications, experience, and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Humana is a leading health and well-being company focused on making it easier for people to achieve their best health. They offer a range of health plans and related services – including clinical programs and networks – to help their members manage their health and well-being.

Company Size: Humana has 10,001+ employees, providing ample opportunities for growth and collaboration.

Founded: Humana was founded in 1961 and has since grown into a publicly traded company with a strong focus on innovation and customer-centric care.

Company Description:

  • Humana is committed to putting health first – for their teammates, customers, and company
  • They offer a variety of benefits to promote the best health and well-being of their employees and their families
  • Humana is an equal opportunity employer and takes affirmative action to employ and advance individuals with disability or protected veteran status

Company Specialties:

  • Health insurance services
  • CenterWell healthcare services
  • Medicare, Medicaid, families, individuals, military service personnel, and communities

Company Website: careers.humana.com

ASSUMPTION: Humana's focus on health and well-being extends to their employees, offering a range of benefits and opportunities for professional growth.

πŸ“Š Role Analysis

Career Level: This role is at the senior management level, requiring strategic thinking, team leadership, and cross-functional collaboration.

Reporting Structure: The Associate Director reports to the Director of Production and leads a team of 6-10 individual contributors.

Work Arrangement: This is a remote nationwide role that will primarily operate on EST business hours, with occasional travel to Humana's offices for training or meetings required.

Growth Opportunities:

  • Potential to advance to a Director or higher-level role within the marketing organization
  • Opportunities to lead high-impact projects and initiatives
  • Chance to work with and learn from experienced marketing professionals

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to develop leadership skills and make a meaningful impact on the organization.

🌍 Location & Work Environment

Office Type: Remote work environment with occasional travel to Humana's offices

Office Location(s): Humana's offices are located in Louisville, Kentucky, and Chicago, Illinois, with the option to work remotely from anywhere in the US

Geographic Context:

  • Humana operates in all 50 states and the District of Columbia
  • The company has a strong presence in the Southeast, Midwest, and Southwest regions
  • Humana's customer base is diverse, with a focus on serving seniors and individuals with disabilities

Work Schedule: Full-time, with a flexible work arrangement that allows for a healthy work-life balance

ASSUMPTION: Working remotely for Humana offers the flexibility to balance work and personal responsibilities while still having the opportunity to collaborate with team members in person when needed.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with a recruiter
  • Behavioral and situational interview with the hiring manager
  • Final interview with the Director of Production

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Leadership and team management abilities
  • Cross-functional collaboration and stakeholder management
  • Marketing expertise and campaign management experience

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Be prepared to discuss your experience working in an Agile environment and using Salesforce Marketing Cloud
  • Demonstrate your passion for improving consumer experiences and driving results through team leadership

ATS Keywords: Marketing, Campaign Management, Agile, Salesforce Marketing Cloud, Team Leadership, Resource Planning, Marketing Communication Programs, Mentoring, Innovation, Accountability, Consumer Experience Improvement

ASSUMPTION: Humana's hiring process is designed to assess candidates' skills and cultural fit, with a focus on behavioral and situational interviews.

πŸ› οΈ Tools & Technologies

  • Salesforce Marketing Cloud
  • Agile project management tools (e.g., Jira, Asana, Trello)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Marketing automation platforms (e.g., Marketo, Pardot)

ASSUMPTION: Familiarity with the listed tools and technologies is preferred, but not required, as Humana provides training and support for their employees.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Putting health first
  • Empowering our people
  • Inspiring trust
  • Fostering a culture of inclusion and diversity

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on continuous improvement
  • Adaptable and open to change
  • Committed to fostering a positive and inclusive work environment

Self-Assessment Questions:

  • How do you embody Humana's value of putting health first in your daily work?
  • Describe a time when you had to adapt to a significant change in your work environment. How did you handle it, and what was the outcome?
  • How do you approach mentoring and developing team members to drive their success and professional growth?

ASSUMPTION: Humana's culture is centered around putting health first, empowering their people, and inspiring trust. Candidates who align with these values and work styles will be a strong fit for the organization.

⚠️ Potential Challenges

  • Managing a remote team with members across multiple time zones
  • Balancing strategic planning with hands-on execution
  • Navigating a large, matrixed organization with multiple stakeholders
  • Keeping up with industry trends and best practices in marketing and campaign management

ASSUMPTION: These challenges can be overcome with strong leadership, communication, and project management skills, as well as a willingness to adapt and learn in a dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing roles, this position requires a higher level of team leadership and strategic thinking
  • In the health insurance industry, this role is unique in its focus on acquisition marketing and cross-functional collaboration
  • Career progression in this role could lead to director-level or higher positions within the marketing organization

ASSUMPTION: This role offers a unique blend of strategic thinking, team leadership, and tactical execution, making it an attractive opportunity for experienced marketing professionals looking to advance their careers.

πŸ“ Sample Projects

  • Developing and executing a multi-channel marketing campaign to drive enrollment for a new health plan product
  • Collaborating with cross-functional teams to create targeted messaging and content for a marketing automation campaign
  • Analyzing campaign performance data to optimize future marketing efforts and improve ROI

ASSUMPTION: These sample projects illustrate the strategic, collaborative, and data-driven nature of the Associate Director, Marketing Campaign Management role at Humana.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the marketing organization?
  • How does the Director of Production support and empower the Associate Director in this role?
  • What are the most significant challenges facing the marketing organization, and how can this role help address them?
  • How does Humana support the professional development and growth of its marketing team members?
  • What is the company's approach to work-life balance and employee well-being?

ASSUMPTION: Asking these questions will help you better understand the role, the team, and the company culture, enabling you to make an informed decision about the opportunity.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Prepare for your interview by researching Humana's company culture and values
  • Follow up with the recruiter after your interview to express your interest in the role and ask any remaining questions
  • If you are selected to move forward, be prepared to participate in a pre-recorded Voice, Text Messaging, and/or Video interview using HireVue technology

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.