**📌 Core Information**
🔹 **Job Title:** Associate Manager / Manager, Account Management - Agoda Media Solutions
🔹 **Company:** Agoda
🔹 **Location:** Bangkok, Krung Thep Maha Nakhon, Thailand
🔹 **Job Type:** On-site
🔹 **Category:** Media & Advertising
🔹 **Date Posted:** April 24, 2025
🔹 **Experience Level:** 5-10 years
🔹 **Remote Status:** On-site
**🚀 Job Overview**
Key aspects of this role include:
- Managing and nurturing existing partnerships with a wide range of travel and hospitality industry partners across APAC.
- Overseeing the implementation and performance of media solutions and advertising products across Agoda and the BHI Ads network.
- Collaborating with internal stakeholders to ensure successful partnership management.
- Evaluating the effectiveness of partner campaigns and providing insights to drive additional investment and long-term collaboration.
- Working closely with central Media Solutions teams to develop innovative solutions tailored to partner needs.
- Preparing presentations and reports to track account performance and partnership success.
- Participating in and leading regular meetings to share updates and insights with stakeholders.
*ASSUMPTION:* This role requires a proven track record in account management and managing high-value portfolios in digital media and advertising, with a strong network among decision-makers in the travel, hospitality, and media sectors. Strong B2B negotiation and relationship management skills are essential for success in this position.
**📋 Key Responsibilities**
✅ Manage and nurture existing partnerships with a wide range of travel and hospitality industry partners across APAC.
✅ Build and maintain strong relationships with key decision-makers at brands, hotels, airlines, tourism organizations, and other relevant sectors.
✅ Oversee the implementation and performance of media solutions and advertising products across Agoda and the BHI Ads network.
✅ Collaborate with internal stakeholders (BHI teams, legal, government affairs, local country teams, marketing, finance, and product) to ensure successful partnership management.
✅ Evaluate the effectiveness of partner campaigns, providing insights and recommendations to drive additional investment and long-term collaboration.
✅ Work closely with central Media Solutions teams to develop innovative solutions tailored to partner needs.
✅ Prepare presentations and reports to track account performance and partnership success.
✅ Participate in and lead regular meetings to share updates and insights with stakeholders.
*ASSUMPTION:* This role involves managing high-value portfolios and requires strong communication, presentation, and data analysis skills to effectively collaborate with partners and internal teams.
**🎯 Required Qualifications**
**Education:**
- Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience)
**Experience:**
- Proven track record in account management and managing high-value portfolios in digital media and advertising (4+ years’ experience required)
**Required Skills:**
- Proven experience in account management and digital media/advertising
- Strong network among decision-makers in the travel, hospitality, and media sectors
- Fluency in English (verbal & written); proficiency in other Asian languages is a strong advantage
- Ability to tell compelling stories using data and insights
- Experience creating clear, accessible data visualizations for clients
- Strong B2B negotiation and relationship management skills
- Excellent partner management abilities, with a history of influencing both internal and external stakeholders and adapting messaging to regional and cultural nuances
- Proactive approach to anticipating and managing partner needs
- Proficiency in PowerPoint and Excel, experience with Salesforce preferred. Familiarity with Google Ad Manager, Meta Ads, and other major ad/media platforms is a plus.
**Preferred Skills:**
- Experience working with travel and hospitality industry partners
- Knowledge of Agoda and/or other Booking Holdings brands (Agoda, Booking.com, Priceline)
- Familiarity with the APAC region and its cultural nuances
*ASSUMPTION:* This role requires a strong understanding of the travel and hospitality industry, with a proven track record in account management and digital media/advertising. A solid network among decision-makers in the travel, hospitality, and media sectors is essential for success.
**💰 Compensation & Benefits**
**Salary Range:** Competitive salary package based on experience and qualifications
**Benefits:**
- Comprehensive health, dental, and vision insurance
- Retirement savings plan with company matching
- Generous annual leave and flexible working hours
- Employee stock purchase plan
- Wellness programs and gym membership reimbursement
- Learning and development opportunities
- Global mobility program
**Working Hours:** 40 hours per week, with flexibility for remote work and overtime as needed
*ASSUMPTION:* The salary range and benefits package are competitive and reflect the high level of responsibility and experience required for this role. The working hours may vary depending on partner needs and project deadlines.
**📌 Applicant Insights**
**Company Context**
**Industry:** Online Travel Booking Platform
**Company Size:** 5,001-10,000 employees
**Founded:** 2005
**Company Description:** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
**Company Specialties:** internet, software engineering, online travel, tech, e-commerce, software development, travel and tourism, data engineering, hotels, information technology, travel, Mobile, Hospitality, and Sales
**Company Website:**
careersatagoda.com
**🔍 Role Analysis**
**Career Level:** Mid-level to Senior
**Reporting Structure:** This role reports directly to the Head of Media Solutions, APAC, and collaborates closely with internal stakeholders across various departments.
**Work Arrangement:** On-site, with occasional remote work and travel to meet with partners and attend industry events.
**Growth Opportunities:**
- Opportunities to work with a diverse range of partners and internal teams, fostering professional growth and skill development.
- Potential to take on additional responsibilities and advance within the Media Solutions team or explore other roles within Agoda or Booking Holdings.
**🌍 Location & Work Environment**
**Office Type:** Modern, collaborative office space with state-of-the-art technology and amenities
**Office Location:** 20 Cecil Street, #1401, GSH Plaza, Singapore, Singapore 049705, SG
**Geographic Context:**
- Bangkok, Thailand: Vibrant, multicultural city with a mix of traditional and modern architecture, offering a blend of historical sites, shopping, and nightlife.
- APAC region: Diverse cultural landscape with unique business practices and communication styles.
**Work Schedule:** Standard office hours with flexibility for remote work and overtime as needed.
*ASSUMPTION:* This role requires a strong understanding of the APAC region and its cultural nuances, as well as the ability to adapt communication and work styles to fit the local context.
**💼 Interview & Application Insights**
**Typical Process:**
1. Online application submission
2. Phone or video screening with the hiring manager
3. In-depth behavioral and situational interviews with the hiring manager and other team members
4. Final interview with the Head of Media Solutions, APAC, and/or other senior leaders
**Key Assessment Areas:**
- Problem-solving and analytical skills
- Communication and presentation skills
- Cultural competency and adaptability
- Industry knowledge and understanding of partner needs
- Ability to manage high-value portfolios and drive business growth
**Application Tips:**
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare examples of successful account management and partnership-building strategies from your previous experiences.
- Research Agoda, the travel and hospitality industry, and the APAC region to demonstrate your understanding and enthusiasm for the role.
- Practice your presentation and data visualization skills, as these are crucial for success in this role.
**ATS Keywords:** Account Management, Digital Media, Advertising, Partner Relationships, B2B Negotiation, Data Visualization, Travel Industry, APAC, Cultural Competency, Stakeholder Management, Partner Success, Campaign Evaluation, Media Solutions, Agoda, Booking Holdings
**🛠 Cultural Fit Considerations**
**Company Values:**
- Embrace diversity and inclusion
- Foster a culture of experimentation and ownership
- Collaborate and learn from one another
- Deliver exceptional customer experiences
- Make travel accessible and rewarding for everyone
**Work Style:**
- Agoda values employees who are proactive, innovative, and adaptable.
- Strong communication and collaboration skills are essential for success in this role.
- The ideal candidate is a self-starter with a growth mindset and a passion for travel and technology.
**Self-Assessment Questions:**
1. How do you approach building and maintaining strong relationships with key decision-makers in diverse cultural contexts?
2. Can you provide an example of a successful partnership-building strategy you've implemented in a previous role, and how you adapted it to fit regional or cultural nuances?
3. How do you balance the need to drive business growth with the desire to maintain strong, long-term partnerships?
**⚠️ Potential Challenges**
- Managing high-value portfolios and maintaining strong partner relationships can be challenging, requiring excellent communication, negotiation, and time management skills.
- The APAC region is diverse, with unique cultural nuances and business practices that may require adaptation and flexibility.
- The role may involve occasional travel and remote work, which can present additional challenges in managing time zones and communication.
**📈 Similar Roles Comparison**
- **Account Manager, Media Solutions, APAC (Agoda):** This role is similar to the Associate Manager / Manager, Account Management position, with a focus on managing and growing a portfolio of media solutions partners across the APAC region. Both roles require strong account management skills, industry knowledge, and the ability to build and maintain strong relationships with partners.
- **Senior Business Development Manager, APAC (Booking.com):** This role involves driving business growth and strategic partnerships for Booking.com in the APAC region. While the focus is on business development rather than account management, both roles require strong negotiation, relationship-building, and industry-specific skills.
**📝 Sample Projects**
- Developing a customized media solutions package for a major airline to increase brand visibility and drive passenger growth.
- Collaborating with a luxury hotel chain to create targeted advertising campaigns that attract high-value customers and improve occupancy rates.
- Working with a tourism organization to create a comprehensive digital marketing strategy that promotes their destination and drives visitor arrivals.
**💡 Key Questions to Ask During Interview**
1. How does Agoda support the professional development and growth of its employees in this role?
2. What are the key priorities for this role in the first 30, 60, and 90 days?
3. How does Agoda measure the success of its media solutions and account management strategies?
4. What are the most challenging aspects of working with partners in the APAC region, and how does Agoda support its employees in overcoming these challenges?
5. How does Agoda foster a culture of innovation and experimentation within its Media Solutions team?
**📝 Next Steps for Applicants**
To apply for this position:
1. Submit your application through the provided link:
https://careersatagoda.com/jobs/6829932
2. Tailor your resume and cover letter to highlight relevant experience and skills for this role.
3. Prepare for phone or video screening and behavioral interviews, focusing on your account management, negotiation, and communication skills.
4. Research Agoda, the travel and hospitality industry, and the APAC region to demonstrate your understanding and enthusiasm for the role.
5. Practice your presentation and data visualization skills, as these are crucial for success in this role.
6. Follow up with the hiring manager one week after your final interview to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
