📌 Core Information
🔹 Job Title: Associate Marketing Client Services Manager
🔹 Company: Ingram Micro
🔹 Location: Williamsville, NY, United States
🔹 Job Type: On-site
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: April 18, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting Marketing Account Managers (MAMs) or Marketing Client Services Managers (MCSMs) in planning, developing, and implementing marketing plans
- Managing portions of the overall marketing plan and assisting with ROI reporting
- Acting as the focal point for project material coordination, gathering necessary materials, and developing tracking tools
- Updating budgets and forecasts, ensuring adequate information flow with internal groups and/or clients
- Developing an understanding of Ingram Micro's reseller customer base for effective planning and execution of activities and events
ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to manage multiple projects and stakeholders effectively.
📋 Key Responsibilities
✅ Provide support to assigned MAM or MCSM in planning, developing, and implementing marketing plans or programs
✅ Manage and own a portion of the overall marketing plan, assist marketing managers with ROI reporting
✅ Act as the focal point for project material coordination by interfacing with clients and/or internally, gathering necessary materials, and developing tracking tools
✅ Assist the AM/CS in updating budgets and forecasts, ensure adequate flow of information with various internal groups and/or with clients
✅ Develop an understanding of Ingram Micro reseller customer base for effective planning and execution of activities and events
ASSUMPTION: The role may involve working with cross-functional teams, vendors, and clients, requiring strong collaboration and communication skills.
🎯 Required Qualifications
Education: Bachelor's degree or relevant additional experience in a related field
Experience: 2.5 to 4 years of related industry experience
Required Skills:
- Knowledge of technology products and distribution channels relative to assigned product category
- Excellent verbal and written communication skills
- Ability to communicate with associates internally and externally in an articulate and professional manner
- Capable of multi-tasking, problem-solving, strong attention to detail, and effective organizational and time management skills
- Ability to analyze and evaluate information effectively to make decisions, identify priorities, and plan accordingly
- Ability to partner effectively with customers and vendors, building relationships to influence, execute, and drive ideas forward
Preferred Skills:
- Previous experience in a similar role or industry
- Familiarity with Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint
ASSUMPTION: Candidates with experience in marketing, project management, or a related field may find this role particularly suitable.
💰 Compensation & Benefits
Salary Range: USD $63,100.00 - $101,000.00 per year
Benefits:
- Healthcare Benefits
- Paid Time Off
- Parental Leave
- 401(k) Plan and Company Match
- Short-Term and Long-Term Disability Coverage
- Basic Life Insurance
- Wellbeing Benefits
Working Hours: Full-time, typically 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and may vary depending on the candidate's primary work location and relevant experience.
📌 Applicant Insights
🔍 Company Context
Industry: Ingram Micro is a leading technology company for the global information technology ecosystem, focusing on IT services and IT consulting.
Company Size: Ingram Micro has 10,001+ employees, providing a large and diverse work environment.
Founded: Ingram Micro was founded in 1979 and has since grown to become a global technology leader.
Company Description:
- Ingram Micro plays a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts.
- Through Ingram Micro Xvantage™, their AI-powered digital platform, they offer a comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation.
- Ingram Micro also provides a broad range of technology services, including financing, specialized marketing, lifecycle management, and technical pre- and post-sales professional support.
Company Specialties:
- Technology Solutions
- Supply-Chain Services
- Advance Logistics
- Mobility
- eCommerce
- Fulfillment
- Cloud Solutions
- Reverse Logistics
- Asset Disposition
- Physical Security
- Point-of-Sales Data Capture
- and Marketing
Company Website: www.ingrammicro.com
ASSUMPTION: Ingram Micro's extensive global presence and diverse service offerings provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals looking to gain experience in marketing, project management, or a related field.
Reporting Structure: The Associate Marketing Client Services Manager reports directly to the Marketing Account Manager or Marketing Client Services Manager.
Work Arrangement: This is an on-site position, with the primary work location being Williamsville, NY.
Growth Opportunities:
- Progression to a full Marketing Client Services Manager role
- Expansion into other areas of marketing or project management within Ingram Micro
- Potential international assignments, given Ingram Micro's global presence
ASSUMPTION: Strong performance in this role may lead to increased responsibilities and career advancement opportunities within the organization.
🌍 Location & Work Environment
Office Type: Ingram Micro's Williamsville, NY office is a corporate environment with a professional and collaborative work culture.
Office Location(s): 1759 Wehrle Drive, Williamsville, NY 14221, US
Geographic Context:
- Williamsville is a suburb of Buffalo, NY, offering a mix of urban and suburban living with a relatively low cost of living compared to other major metropolitan areas in the United States.
- The area is home to a diverse range of industries, including technology, healthcare, and manufacturing.
- Williamsville and the surrounding Buffalo-Niagara region offer numerous cultural attractions, outdoor recreation opportunities, and a vibrant food scene.
Work Schedule: The typical work schedule for this role is Monday through Friday, 9:00 AM to 5:00 PM, with some flexibility for project demands.
ASSUMPTION: The Williamsville office provides a supportive and engaging work environment that fosters collaboration and professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and potential team members
- Background check and offer extension
Key Assessment Areas:
- Communication skills and ability to work effectively with cross-functional teams
- Project management skills and ability to manage multiple tasks and deadlines
- Understanding of marketing principles and ability to apply them in a business-to-business context
- Problem-solving skills and ability to think critically and creatively
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of Ingram Micro's business and the specific requirements of the Associate Marketing Client Services Manager position
- Prepare examples of your past marketing projects or initiatives and be ready to discuss how they align with the responsibilities of this role
ATS Keywords: Marketing, Client Services, Project Management, Marketing Plan, ROI Reporting, Cross-Functional Teams, Stakeholder Management, Technology Products, Distribution Channels
ASSUMPTION: The application process for this role may take approximately 2-4 weeks, depending on the volume of applicants and the hiring team's availability.
🛠️ Tools & Technologies
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)
- Project management software (e.g., Asana, Trello, Jira)
- Marketing automation and analytics tools (e.g., Marketo, Google Analytics)
- CRM software (e.g., Salesforce, HubSpot)
ASSUMPTION: Familiarity with these tools and technologies is not required but may be beneficial for successful performance in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer Focus
- Integrity
- Innovation
- Collaboration
- Accountability
Work Style:
- Fast-paced and dynamic work environment
- Strong emphasis on teamwork and cross-functional collaboration
- Opportunities for professional growth and development
- Focus on delivering results and driving business impact
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment, and are you able to manage multiple projects and deadlines effectively?
- Are you comfortable working with cross-functional teams and collaborating with stakeholders at various levels within the organization?
- Do you have a strong understanding of marketing principles and are you able to apply them in a business-to-business context?
ASSUMPTION: Ingram Micro values candidates who are proactive, resourceful, and able to adapt to changes in the technology industry and market trends.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with cross-functional teams and stakeholders with varying priorities and expectations
- Keeping up with the fast-paced and ever-evolving technology industry
- Adapting to changes in marketing strategies and tactics as market trends and customer needs evolve
ASSUMPTION: Successful candidates will be able to manage their time effectively, prioritize tasks, and communicate clearly and persuasively with stakeholders at all levels.
📈 Similar Roles Comparison
- This role is similar to a Marketing Coordinator or Marketing Project Manager position in other organizations, with a focus on supporting marketing managers and executing marketing plans and programs
- In comparison to other marketing roles, this position offers a unique blend of project management, stakeholder management, and marketing execution responsibilities
- Career progression in this role may lead to opportunities in marketing management, project management, or related fields within Ingram Micro or other organizations
ASSUMPTION: The specific responsibilities and requirements of this role may vary depending on the organization and its industry, but the core focus on marketing execution, project management, and stakeholder management remains consistent.
📝 Sample Projects
- Developing and implementing a marketing campaign for a new product launch, including planning, execution, and ROI tracking
- Managing a marketing event or trade show, including vendor coordination, logistics, and on-site support
- Creating and maintaining a marketing calendar, ensuring consistent and timely delivery of marketing materials and communications
ASSUMPTION: These sample projects provide a glimpse into the types of initiatives an Associate Marketing Client Services Manager may be responsible for, but the specific projects and their scope may vary depending on the organization and its marketing priorities.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role, and how the responsibilities may vary depending on the specific marketing initiatives or projects I would be working on?
- How does this role collaborate with other departments and teams within Ingram Micro, such as sales, product management, or technical support?
- What opportunities are there for professional growth and development within this role and within Ingram Micro more broadly?
- How does Ingram Micro support work-life balance for its employees, particularly in this role?
- Can you provide an example of a successful Associate Marketing Client Services Manager, and what qualities or skills contributed to their success in this role?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to understanding the organization's culture and priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role, emphasizing your ability to manage multiple projects, work effectively with cross-functional teams, and execute marketing plans and programs
- Prepare examples of your past marketing projects or initiatives and be ready to discuss how they align with the responsibilities of this role during the interview process
- Follow up with the hiring manager or HR representative one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
