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Associate, Marketing

Klook
Full-time
On-site
Kuala Lumpur, Kuala Lumpur, Malaysia
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Associate, Marketing

πŸ”Ή Company: Klook

πŸ”Ή Location: Kuala Lumpur, Malaysia

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 11, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving successful marketing campaigns in western markets (US, UK, ANZ)
  • Collaborating with cross-functional teams for campaign amplification
  • Managing invoice and payment processing for marketing partners
  • Assisting with ad-hoc data and analytics requests
  • Maintaining workflow processes and coordinating with global stakeholders

ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to manage multiple tasks and deadlines effectively.

πŸ“‹ Key Responsibilities

βœ… Implement integrated marketing campaigns, including creative asset development, campaign pages, and cross-functional team collaboration

βœ… Manage invoice and payment processing for marketing partners

βœ… Assist with ad-hoc requests for data and analytics related to marketing

βœ… Maintain workflow processes by coordinating with teams locally and globally

ASSUMPTION: The role may require occasional overtime to meet campaign deadlines or manage urgent tasks.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 2+ years of experience in marketing campaigns, digital media, e-commerce, consumer marketing, or a similar field

Required Skills:

  • Excellent English written and oral communication skills
  • Analytical mindset and data-driven approach
  • Meticulous attention to detail and problem-solving skills
  • Excellent organizational skills and ability to manage multiple tasks and deadlines
  • Globally-minded with experience working with stakeholders from different cultural backgrounds

Preferred Skills:

  • Familiarity with marketing automation tools and CRM systems
  • Experience in the travel or e-commerce industry

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and Google Workspace is expected for this role.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Marketing Associate role in Kuala Lumpur, the estimated salary range is MYR 5,000 - 7,000 per month. This is an estimate and the actual salary may vary based on experience and performance.

Benefits:

  • Health insurance and wellness programs
  • Employee discounts on Klook experiences and services
  • Opportunities for professional development and growth
  • Dynamic and inclusive work environment

Working Hours: Full-time, Monday to Friday, with occasional overtime as needed

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Klook is a leading travel and experiences platform, specializing in curating joyful experiences for users worldwide.

Company Size: Klook has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.

Founded: Klook was founded in 2014 by three avid travelers, Ethan Lin, Eric Gnock Fah, and Bernie Xiong.

Company Description:

  • Klook is Asia's leading platform for experiences and travel services, offering over half a million curated quality experiences across 2,700 destinations worldwide.
  • The company believes in bringing the world closer together through experiences and inspiring more moments of joy for travelers.
  • Klook's international community of employees, based in 30+ locations, shares a belief in the wonders of travel and works hard to create a joyful workplace for all.

Company Specialties:

  • eCommerce
  • Travel tech
  • Local experiences
  • Technology
  • Marketing
  • Business development
  • Software engineering

Company Website: www.klook.com

ASSUMPTION: Klook's focus on experiences and travel services makes it an exciting and dynamic place to work for individuals passionate about travel and customer-centric innovation.

πŸ“Š Role Analysis

Career Level: This role is suitable for early to mid-career marketing professionals seeking to gain experience in a dynamic, global environment.

Reporting Structure: The Marketing Associate will report directly to the Marketing Manager for the western markets and collaborate with cross-functional teams, including design, data analytics, and business development.

Work Arrangement: This role is on-site, with the possibility of occasional remote work for meetings or events.

Growth Opportunities:

  • Exposure to global marketing campaigns and cross-cultural collaboration
  • Potential to work on high-impact projects and drive business growth
  • Opportunities for professional development and career advancement within the company

ASSUMPTION: The Marketing Associate role offers a unique opportunity to gain experience in a fast-paced, global environment and contribute to Klook's continued success.

🌍 Location & Work Environment

Office Type: Klook's Kuala Lumpur office is located in the vibrant Mercu 2, KL Eco City, offering a modern and collaborative work environment.

Office Location(s): Mercu 2, KL Eco City, Kuala Lumpur, Malaysia

Geographic Context:

  • Kuala Lumpur is a bustling, multicultural city with a thriving food scene and numerous attractions, including the iconic Petronas Twin Towers.
  • The city offers a mix of modern urban living and natural beauty, with nearby rainforests and beaches.
  • KL Eco City is a modern, eco-friendly development with numerous amenities, including restaurants, cafes, and shopping centers.

Work Schedule: The standard workweek is Monday to Friday, with occasional overtime as needed to meet campaign deadlines or manage urgent tasks.

ASSUMPTION: Klook's Kuala Lumpur office provides a dynamic and inclusive work environment, fostering collaboration and creativity among its employees.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the Talent Acquisition Team
  • Interview with the Marketing Manager for the western markets
  • Final interview with the Global Marketing Director
  • Background check and offer extension

Key Assessment Areas:

  • Communication and presentation skills
  • Problem-solving and analytical skills
  • Cultural awareness and adaptability
  • Understanding of marketing principles and campaign management

Application Tips:

  • Tailor your resume and cover letter to highlight relevant marketing campaign experience and skills
  • Demonstrate your understanding of Klook's business and the role's responsibilities in your application materials
  • Prepare examples of successful marketing campaigns you've worked on and the impact they had on business growth

ATS Keywords: Marketing campaigns, digital media, e-commerce, consumer marketing, data analysis, communication skills, collaboration, attention to detail, organizational skills, problem-solving, performance monitoring, cross-functional coordination, invoice management, workflow processes, cultural awareness, self-motivation

ASSUMPTION: Klook's application process is designed to assess candidates' skills and cultural fit, with a focus on finding the best fit for both the company and the individual.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite
  • Google Workspace
  • Marketing automation tools (e.g., HubSpot, Marketo)
  • CRM systems (e.g., Salesforce, Zoho CRM)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: Familiarity with marketing automation tools and CRM systems is preferred but not required, as training will be provided.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer First
  • Push Boundaries
  • Critical Thinking
  • Build for Scale
  • Less is More
  • Win as One

Work Style:

  • Collaborative and team-oriented
  • Data-driven and results-focused
  • Adaptable and open to feedback

Self-Assessment Questions:

  • How do you embody Klook's company values in your daily work?
  • Describe a time when you had to adapt to a new work environment or team dynamic. How did you handle it?
  • How do you approach setting and achieving goals in a fast-paced, ever-changing environment?

ASSUMPTION: Klook values candidates who align with their company values and can thrive in a dynamic, collaborative work environment.

⚠️ Potential Challenges

  • Managing multiple tasks and deadlines in a fast-paced environment
  • Collaborating with global teams across different time zones
  • Adapting to changes in marketing strategies and campaign priorities
  • Occasional overtime to meet campaign deadlines or manage urgent tasks

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a proactive approach to problem-solving.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position focuses on driving growth in western markets, requiring a strong understanding of global consumer behavior and trends
  • Klook's emphasis on experiences and local travel services sets it apart from other travel and e-commerce companies
  • This role offers opportunities for career growth and exposure to global marketing campaigns

ASSUMPTION: This role is well-suited for marketing professionals seeking to gain experience in a dynamic, global environment and contribute to Klook's continued success.

πŸ“ Sample Projects

  • Developing and executing a targeted marketing campaign to promote Klook's local experiences in the US market
  • Analyzing campaign performance data to optimize future marketing strategies and improve ROI
  • Collaborating with cross-functional teams to create engaging content and amplify campaign reach

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and opportunities available to the Marketing Associate in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the marketing team's structure and how this role fits into it?
  • How does Klook support the professional development and growth of its employees?
  • What are the key performance indicators (KPIs) for this role, and how will my success be measured?
  • How does Klook foster a collaborative and inclusive work environment?
  • What are the biggest challenges facing the marketing team in the western markets, and how can this role help address them?

ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and provides valuable insights into Klook's company culture and priorities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Klook Careers portal
  • Tailor your resume and cover letter to highlight relevant marketing campaign experience and skills
  • Prepare examples of successful marketing campaigns you've worked on and the impact they had on business growth
  • Follow up with the Klook Talent Acquisition Team one week after submitting your application to confirm receipt
  • If selected for an interview, research Klook's company values and be prepared to discuss how you embody them in your daily work

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.