📌 Core Information
🔹 Job Title: Associate, Marketing Solutions (*)
🔹 Company: CNX
🔹 Location: USA MS Work-at-Home
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: 2025-07-03
🔹 Experience Level: 0-2 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Primary contact with customers within an assigned region/zone
- Perform marketing, sales, and consulting functions via telephone and computer
- Develop, implement, maintain, and enhance assigned dealer marketing and customer attainment and retention goals
- Build strong sales and consultative relationships with assigned dealer base
- Educate and inform dealer base on current program offerings and services
ASSUMPTION: This role requires strong communication skills, a positive attitude, and the ability to multitask. It is ideal for someone with experience in marketing, sales, or customer service who is looking to grow in their career.
📋 Key Responsibilities
✅ Build strong sales and consultative relationships with assigned dealer base through an in-depth program knowledge, a pleasant demeanor, and a positive attitude.
✅ Educate and inform dealer base on current program offerings and services, encourage enrollment, offer consultation regarding current dealer product/service selections, and assist dealers with achieving marketing goals.
✅ Create, update, and maintain marketing plans for individual dealers to minimize risk and maximize performance.
✅ Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans.
✅ Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system.
✅ Edit and proof dealer communications.
✅ Maintain accurate dealer information, data, pricing, list maintenance, customer maintenance, and maintain calendars and timelines for assigned marketing initiatives.
✅ Promote customer acquisition, retention, and response while improving brand awareness and return on investment for the client.
✅ Assist in the creation and development of processes and procedures.
✅ Produce periodic reports and recommendations regarding performance status of dealer base.
✅ Implement quality control process for marketing materials, dealer selections, and dealer-originated copy.
✅ Assist in the resolution of data issues.
ASSUMPTION: This role requires a high level of organization, attention to detail, and the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor’s degree (BA or BS) from an accredited four-year college or university required or equivalent experience in Marketing, Sales, and/or Customer Service.
Experience: Minimum of one year experience in an Automotive Program as a Marketing Consultant preferred. An equivalent combination of experience and education may be considered.
Required Skills:
- Experience with Direct Marketing and experience creating/implementing marketing plans.
- Ability to write reports and business correspondence and have the ability to effectively present the information to management or customers.
- Ability to multi-task.
- Must be able to work with all levels and backgrounds in a diverse workforce.
- Knowledge of Microsoft Office specifically including Word, Excel, PowerPoint, Outlook, Access.
Preferred Skills:
- Previous experience in an Automotive Program as a Marketing Consultant.
ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite is highly preferred for this role.
💰 Compensation & Benefits
Salary Range: $19 - $20 per hour, plus incentives that align with individual and company performance.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Assistance Program
- 401(k) Retirement Plan
- Paid Time Off
- Holidays
- Paid Learning Days
Working Hours: 40 hours per week, full-time.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Marketing Associate role with 0-2 years of experience. Actual salaries may vary based on individual performance and company goals.
📌 Applicant Insights
🔍 Company Context
Industry: CNX operates in the IT Services and IT Consulting industry, providing technology and services to power the world’s best brands.
Company Size: CNX has 10,001+ employees globally, offering a large and diverse work environment.
Founded: CNX was founded in 1980 and has since grown to become a global leader in its industry.
Company Description:
- CNX is a global technology and services leader that powers the world’s best brands, today and into the future.
- The company is human-centered, tech-powered, and intelligence-fueled, designing, building, and running fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
- CNX specializes in technical support, sales and marketing, outsourcing, call centers, and technology services.
Company Specialties:
- Technical Support
- Sales and Marketing
- Outsourcing
- Call Centers
- Technology Services
Company Website: http://www.concentrix.com
ASSUMPTION: CNX's large size and global presence offer applicants the opportunity to work with a diverse range of clients and industries, as well as potential for career growth and development.
📊 Role Analysis
Career Level: This role is an entry-level to mid-level position within the Marketing field.
Reporting Structure: The Marketing Associate reports directly to the Marketing Manager or similar role.
Work Arrangement: This role is remote, with the expectation of working from home full-time.
Growth Opportunities:
- Progression to a Senior Marketing Associate or Marketing Manager role with experience and strong performance.
- Expansion into other areas of the business, such as Sales or Customer Service, with relevant skills and interest.
- Potential to work on diverse projects and with various clients, fostering continuous learning and skill development.
ASSUMPTION: With strong performance and a desire to grow, there are opportunities for career advancement within CNX.
🌍 Location & Work Environment
Office Type: Remote work environment, with no physical office required.
Office Location(s): USA MS Work-at-Home
Geographic Context:
- The role is based in the United States, with a remote work arrangement.
- CNX has a global presence, with offices and clients worldwide.
- The company's headquarters is located in Newark, California.
Work Schedule: Full-time, with a standard workweek of 40 hours.
ASSUMPTION: The remote work arrangement offers flexibility and the ability to work from various locations within the United States.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Hiring Manager
- In-depth interview with the Marketing Manager or a panel of interviewers
- Background check and offer extension
Key Assessment Areas:
- Communication skills and ability to build relationships
- Marketing and sales knowledge
- Problem-solving and analytical skills
- Adaptability and ability to work in a remote environment
Application Tips:
- Tailor your resume and cover letter to highlight relevant marketing, sales, and customer service experience.
- Demonstrate your understanding of the role and CNX's business by researching the company and its clients.
- Prepare examples of your marketing plans and strategies to discuss during the interview.
ATS Keywords: Marketing, Sales, Consulting, Customer Service, Direct Marketing, Marketing Plans, Dealer Base, Customer Retention, Brand Awareness, Microsoft Office
ASSUMPTION: The application process may vary depending on the specific needs of the hiring manager or the company's current hiring practices.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)
- Contact Manager system
- CRM software (specific platform may vary)
- Project management tools (specific platform may vary)
ASSUMPTION: The specific tools and technologies used may vary depending on the client and project requirements.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Respectful
Work Style:
- Remote work environment
- Fast-paced and dynamic
- Results-driven and performance-focused
- Collaborative and team-oriented
Self-Assessment Questions:
- Do you have strong communication skills and the ability to build relationships with diverse stakeholders?
- Are you comfortable working in a remote environment and managing your time effectively?
- Do you have a proven track record of success in marketing, sales, or customer service roles?
ASSUMPTION: Applicants who align with CNX's company values and work style will be more likely to succeed in this role and contribute to the company's success.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously in a remote work environment
- Adapting to changes in the marketplace and industry quickly
- Building and maintaining strong relationships with dealer base and clients remotely
- Meeting and exceeding performance targets and key performance indicators (KPIs)
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a customer-focused mindset.
📈 Similar Roles Comparison
- This role differs from other Marketing Associate positions in that it focuses on the automotive industry and dealer base management.
- CNX's global presence and diverse client base offer unique opportunities for growth and development not found in smaller organizations.
- Career progression in this role may lead to opportunities in other areas of the business, such as Sales or Customer Service, with relevant skills and interest.
ASSUMPTION: Applicants should consider their long-term career goals and how this role may fit into their overall professional development plan.
📝 Sample Projects
- Developing and implementing a marketing plan for a new automotive product launch
- Analyzing market trends and adjusting marketing strategies accordingly
- Creating and delivering presentations to dealer base on new program offerings and services
- Managing customer service opportunities and complaints, and working with the dealer base to resolve issues
ASSUMPTION: These sample projects are intended to provide applicants with an understanding of the types of tasks they may be expected to perform in this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical day-to-day responsibilities of this role?
- How does this role contribute to the overall success of the company and its clients?
- What opportunities are there for growth and development within the Marketing department and the company as a whole?
- How does the company support work-life balance for remote employees?
- What are the key performance indicators (KPIs) for this role, and how are they measured and tracked?
ASSUMPTION: These questions are designed to help applicants better understand the role, the company, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the link
- Tailor your resume and cover letter to highlight relevant marketing, sales, and customer service experience.
- Prepare examples of your marketing plans and strategies to discuss during the interview.
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
