π Core Information
πΉ Job Title: Associate, New Verticals - Canada Growth Strategy & Operations
πΉ Company: DoorDash Canada
πΉ Location: Toronto, ON & Vancouver, BC
πΉ Job Type: Full-time
πΉ Category: Strategy & Operations
πΉ Date Posted: April 23, 2025
πΉ Experience Level: 1-3+ years
πΉ Remote Status: On-site (Toronto & Vancouver)
π Job Overview
Key aspects of this role include:
- Identifying and leading initiatives to improve fee structure and affordability for New Verticals in Canada
- Partnering with the product team to experiment with new features for Canadians
- Building and scaling new verticals business across small, medium, and enterprise partners
- Strategizing and executing short-term projects while shaping long-term strategy
ASSUMPTION: This role requires a high level of autonomy and cross-functional collaboration, with a focus on driving growth and affordability for DoorDash's New Verticals in Canada.
π Key Responsibilities
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Lead short-term execution and help shape long-term strategy for New Verticals Canada
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Identify pricing opportunities and experiment with new features to improve affordability
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Partner with product teams to develop and launch new verticals business
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Analyze customer data to inform strategy and assess operational and financial impacts
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Build and scale new verticals business across various partner sizes
ASSUMPTION: This role requires a strong analytical mindset, problem-solving skills, and the ability to thrive in a fast-paced, constantly changing environment.
π― Required Qualifications
Education: Bachelorβs Degree
Experience: 1-3+ years in consulting, finance, or related strategy and operations
Required Skills:
- Self-starter with a bias for action
- Strong analytical skills and data-driven decision-making
- Excellent problem-solving abilities
- Proficient in Excel and SQL
- Familiarity with pricing strategies and customer affordability
Preferred Skills:
- Experience in the tech or logistics industry
- Fluency in French (for Quebec-based role)
ASSUMPTION: While not explicitly stated, proficiency in data analysis tools and familiarity with the tech or logistics industry may be beneficial for this role.
π° Compensation & Benefits
Salary Range: $66,500 - $95,000 CAD (based on location and experience)
Benefits:
- Paid time off, parental leave, and wellness benefits
- Medical, dental, and vision benefits
- Disability and basic life insurance
- RRSP with employer match
- Mental health program and other perks
Working Hours: Full-time (40 hours/week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Canada. Actual compensation may vary based on skills, experience, and location.
π Applicant Insights
π Company Context
Industry: DoorDash operates in the on-demand delivery and logistics sector, focusing on local economies and empowering small businesses.
Company Size: DoorDash Canada is part of DoorDash Inc., a large corporation with over 10,000 employees globally.
Founded: DoorDash was founded in 2013 and has since expanded its services to include food, grocery, and convenience store delivery, as well as DashMart (a virtual convenience store).
Company Description:
- DoorDash connects customers with their favorite local and national businesses in more than 7,000 cities across the United States, Canada, and Australia.
- The company's platform enables merchants to manage orders from various channels, customer relationships, and logistics β while providing customers with an unparalleled range of products and convenient delivery options.
- DoorDash strives to empower local economies by providing opportunities for merchants to grow their businesses and create new revenue streams.
Company Specialties:
- Local Logistics
- Restaurant Delivery
- On-Demand Delivery
- eCommerce
Company Website: careersatdoordash.com
ASSUMPTION: DoorDash's focus on local economies and empowering small businesses makes it an attractive option for candidates interested in driving growth and impact in their communities.
π Role Analysis
Career Level: Early to mid-career professional with opportunities for growth and team leadership
Reporting Structure: This role reports directly to the New Verticals Canada Manager and collaborates with cross-functional teams, including product, marketing, and operations.
Work Arrangement: On-site in Toronto or Vancouver, with potential for hybrid or remote work in the future
Growth Opportunities:
- Potential to grow into a team leadership role as the New Verticals business expands
- Career progression within DoorDash's Strategy & Operations or other departments
- Opportunities to work on high-impact projects and gain exposure to senior leadership
ASSUMPTION: This role offers significant growth potential as DoorDash continues to expand its New Verticals business in Canada.
π Location & Work Environment
Office Type: Modern, collaborative office spaces in Toronto and Vancouver
Office Location(s): Toronto, ON & Vancouver, BC
Geographic Context:
- Toronto: A multicultural metropolis with a thriving tech industry and a cost of living slightly above the national average
- Vancouver: A coastal city known for its natural beauty, mild climate, and a competitive tech industry with a slightly higher cost of living compared to other Canadian cities
Work Schedule: Full-time, with flexible hours and the opportunity for remote work in the future
ASSUMPTION: Both Toronto and Vancouver offer vibrant tech industries and diverse communities, providing ample opportunities for professional growth and networking.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with a member of the HR team
- Behavioral and situational interview with the hiring manager
- Final interview with the New Verticals Canada Manager
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and analytical thinking
- Ability to thrive in a fast-paced, dynamic environment
- Customer focus and understanding of DoorDash's mission
- Alignment with DoorDash's values and company culture
Application Tips:
- Highlight relevant experience and achievements in your resume, focusing on transferable skills and accomplishments
- Tailor your cover letter to demonstrate your understanding of the role and how your background makes you a strong fit
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and how they've prepared you for this role
- Research DoorDash's mission, values, and recent news to show your enthusiasm and preparation for the interview
ATS Keywords: New Verticals, Strategy & Operations, Canada Growth, Fee Structure, Affordability, Pricing Opportunities, Product Experimentation, Cross-functional Collaboration, Data Analysis, Problem-solving, Self-starter
ASSUMPTION: DoorDash's application process is designed to assess candidates' problem-solving skills, customer focus, and cultural fit, with a strong emphasis on behavioral and situational interviews.
π οΈ Tools & Technologies
- Excel
- SQL
- Data visualization tools (e.g., Tableau, Power BI)
- Project management software (e.g., Asana, JIRA)
- Collaboration platforms (e.g., Slack, Microsoft Teams)
ASSUMPTION: Proficiency in Excel and SQL is required for this role, while familiarity with data visualization tools and project management software is beneficial.
π Cultural Fit Considerations
Company Values:
- Empower local economies
- Act with empathy
- Deliver reliability
- Embrace growth mindset
- Operate with integrity
Work Style:
- Fast-paced and dynamic, with a focus on execution and results
- Collaborative and cross-functional, with a strong emphasis on teamwork
- Data-driven and analytical, with a focus on continuous improvement
- Customer-focused, with a deep understanding of DoorDash's mission and users
Self-Assessment Questions:
- Do you have a proven track record of driving growth and affordability in a dynamic, fast-paced environment?
- Are you comfortable working with data and using it to inform strategic decisions?
- Do you thrive in a collaborative, cross-functional team setting, and are you able to build strong relationships with stakeholders across various departments?
- Are you passionate about DoorDash's mission to empower local economies and connect customers with their favorite local and national businesses?
ASSUMPTION: DoorDash values candidates who are self-starters, problem solvers, and strong collaborators, with a deep understanding of the company's mission and values.
β οΈ Potential Challenges
- Working in a fast-paced, constantly changing environment may require adaptability and resilience
- Collaborating with cross-functional teams may present communication and coordination challenges
- Analyzing and interpreting data may require strong analytical skills and attention to detail
- Balancing short-term execution with long-term strategy may be challenging at times
ASSUMPTION: While these challenges may present obstacles, they also offer opportunities for growth and learning in a dynamic, fast-paced environment.
π Similar Roles Comparison
- This role is unique in its focus on New Verticals and growth strategy for the Canadian market, but similar to other strategy and operations roles within DoorDash and the broader tech industry
- Compared to other strategy and operations roles, this position may offer more exposure to senior leadership and high-impact projects due to its focus on a high-growth, high-visibility vertical
- Career progression in this role may lead to team leadership or other strategic positions within DoorDash or the broader tech industry
ASSUMPTION: While this role shares similarities with other strategy and operations positions, its focus on New Verticals and growth strategy for the Canadian market sets it apart and offers unique opportunities for growth and impact.
π Sample Projects
- Developing and executing a pricing strategy for a new vertical, such as grocery or convenience store delivery, to improve affordability and drive customer adoption
- Partnering with the product team to experiment with new features and promotions to enhance the customer experience and drive growth
- Analyzing customer data to identify trends and opportunities for improving fee structures and affordability across various verticals
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives an Associate, New Verticals - Canada Growth Strategy & Operations may undertake to drive growth and affordability for DoorDash's New Verticals in Canada.
β Key Questions to Ask During Interview
- Can you describe the most significant challenges facing the New Verticals business in Canada, and how this role will address them?
- How does this role collaborate with other teams, such as product, marketing, and operations, to drive growth and affordability for New Verticals in Canada?
- What opportunities exist for growth and professional development within this role and DoorDash more broadly?
- How does DoorDash support work-life balance for employees in this role, particularly given the fast-paced and dynamic nature of the work?
- Can you provide an example of a time when DoorDash adapted to a significant change or challenge, and how this role contributed to that process?
ASSUMPTION: These interview questions are designed to provide insight into the role's responsibilities, challenges, and growth opportunities, as well as DoorDash's company culture and values.
π Next Steps for Applicants
To apply for this position:
- Submit your application through DoorDash's careers website
- Tailor your resume and cover letter to highlight your relevant experience and skills, focusing on transferable skills and accomplishments
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and how they've prepared you for this role
- Research DoorDash's mission, values, and recent news to show your enthusiasm and preparation for the interview
- Follow up with the hiring manager or HR contact within one week of submitting your application, expressing your interest in the role and asking about next steps in the interview process
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.