π Core Information
πΉ Job Title: Associate, Partnership & Affiliate, Vietnam
πΉ Company: Klook
πΉ Location: Ho Chi Minh City, Vietnam
πΉ Job Type: Full-time
πΉ Category: Marketing
πΉ Date Posted: June 3, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Driving growth through strategic partnerships and affiliate programs
- Managing day-to-day operations and campaign execution
- Collaborating with cross-functional teams to align on campaign execution
- Monitoring performance and maintaining internal reports
- Keeping program documentation up-to-date and supporting process improvements
ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to manage multiple tasks, deadlines, and stakeholders effectively.
π Key Responsibilities
β
Execute day-to-day operations of partnership, affiliate, and Kreator programs, ensuring smooth and timely execution of campaigns and deliverables
β
Hunt, onboard, train, and support new affiliates and Kreators to ensure they understand program requirements and tools
β
Track performance and maintain internal reports on affiliate/Kreator activities, traffic, conversion, and payout status
β
Assist in the preparation and delivery of campaign briefs, materials, and communication to partners and Kreators
β
Manage incentive schemes: calculate rewards, validate eligibility, and coordinate payout processing with finance and platform teams.
β
Monitor content delivery timelines, link tracking, and UTM setup for all affiliate/Kreator campaigns
β
Handle operational issues and respond to partner/Kreator inquiries promptly and professionally
β
Collaborate with internal teams (marketing, regional, product, CS) to align on campaign execution and resolve blockers
β
Keep program documentation up-to-date and support process improvements to increase team efficiency
β
Support other operational tasks and ad-hoc assignments as directed by the line manager
ASSUMPTION: The role involves a mix of operational, analytical, and communication tasks, requiring a versatile skill set to succeed.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 1-2 years of experience in digital marketing, affiliate marketing, influencer management, or partnership development (e-commerce/travel industry is a plus)
Required Skills:
- Excellent command of English, both verbal and written communication
- Analytical mindset with good command of Excel (e.g., pivot tables, formulas)
- Meticulous attention to detail and a knack for solving operational challenges
- Excellent organizational skills with the ability to manage multiple tasks and deadlines
- Collaborative mindset with strong communication skills to work effectively with cross-functional teams
Preferred Skills:
- Experience in the e-commerce or travel industry
- Familiarity with affiliate marketing platforms and tools
- Knowledge of the Vietnamese market and consumer behavior
ASSUMPTION: While not explicitly stated, a background in marketing or a related field is highly recommended for this role.
π° Compensation & Benefits
Salary Range: Based on industry standards for entry-level marketing roles in Vietnam, the estimated salary range for this position is VND 12,000,000 - VND 18,000,000 per month (approximately USD 500 - USD 750).
Benefits:
- Health insurance
- Performance-based bonuses
- Opportunities for professional development and growth
- Fun and dynamic work environment
Working Hours: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 6:00 PM). Overtime may be required occasionally to meet project deadlines.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.
π Applicant Insights
π Company Context
Industry: Klook is a leading travel and experiences platform, focusing on curating joyful experiences for users around the world.
Company Size: Klook is a mid-sized company with 1,001-5,000 employees globally, providing a supportive and collaborative work environment.
Founded: Klook was founded in 2014 by three avid travelers, Ethan Lin, Eric Gnock Fah, and Bernie Xiong.
Company Description:
- Klook is Asia's leading travel and experiences platform, offering a world of joy through attractions, tours, local transportation, and stays.
- The company believes in bringing the world closer together through experiences and inspiring more moments of joy for travelers.
- Klook's international community of over 1,800 employees, based in 30+ locations, shares a belief in the wonders of travel and works hard to create a joyful workplace.
Company Specialties:
- e-commerce
- travel tech
- local experiences
- technology
- marketing
- business development
- software engineering
Company Website: http://www.klook.com
ASSUMPTION: Klook's focus on experiences and customer-centric approach creates a unique and engaging work environment for employees.
π Role Analysis
Career Level: This role is an entry-level position, ideal for recent graduates or early-career professionals looking to gain experience in marketing and partnership development.
Reporting Structure: The Associate will report directly to the Partnership & Affiliate Manager, Vietnam, and collaborate with various internal teams, such as marketing, regional, product, and customer service.
Work Arrangement: This is an on-site position based in Ho Chi Minh City, Vietnam. The role may require occasional remote work or flexible hours to meet project deadlines.
Growth Opportunities:
- As Klook continues to expand, there are opportunities for Associates to grow within the marketing team or explore other departments within the company.
- Klook values internal mobility and encourages employees to develop their skills and advance their careers within the organization.
ASSUMPTION: The entry-level nature of this role provides an excellent opportunity for candidates to gain valuable experience and grow within the company.
π Location & Work Environment
Office Type: Klook's Ho Chi Minh City office is a dynamic and collaborative workspace, fostering a joyful and inclusive work environment.
Office Location(s): 87A Ham Nghi Street, Nguyen Thai Binh Ward, District 1, Ho Chi Minh, Vietnam
Geographic Context:
- Ho Chi Minh City is a vibrant and bustling metropolis, offering a mix of traditional culture and modern amenities.
- The city is a major economic hub in Vietnam, with a thriving startup scene and numerous opportunities for professional growth.
- Klook's office is centrally located, providing easy access to public transportation and various dining and entertainment options.
Work Schedule: The standard work schedule is Monday - Friday, 9:00 AM - 6:00 PM, with occasional overtime required to meet project deadlines.
ASSUMPTION: The central location of Klook's office in Ho Chi Minh City provides employees with convenient access to various amenities and attractions.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring manager and relevant team members
- Final interview with the regional marketing manager or another senior stakeholder
Key Assessment Areas:
- Problem-solving skills and ability to manage multiple tasks
- Attention to detail and analytical mindset
- Communication skills and ability to work effectively with cross-functional teams
- Cultural fit and alignment with Klook's core values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of Klook's business and the Vietnamese market in your application materials.
- Prepare for behavioral and situational interview questions that assess your problem-solving skills, attention to detail, and communication abilities.
ATS Keywords: Affiliate Marketing, Partnership Development, Digital Marketing, Campaign Execution, Performance Tracking, Cross-functional Collaboration, Marketing Operations, Attention to Detail, Analytical Skills, Communication Skills, Problem-Solving
ASSUMPTION: Klook's interview process is designed to assess candidates' skills, cultural fit, and potential for growth within the organization.
π οΈ Tools & Technologies
- Excel (pivot tables, formulas)
- Affiliate marketing platforms and tools (e.g., CJ Affiliate, Impact, or similar)
- Project management tools (e.g., Asana, Trello, or similar)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, or similar)
ASSUMPTION: While not explicitly stated, familiarity with relevant marketing tools and platforms is essential for success in this role.
π Cultural Fit Considerations
Company Values:
- Customer First
- Push Boundaries
- Critical Thinking
- Build for Scale
- Less is More
- Win as One
Work Style:
- Collaborative and team-oriented
- Results-driven and solution-oriented
- Adaptable and open to feedback
- Entrepreneurial and proactive
Self-Assessment Questions:
- Do you share Klook's belief in the wonders of travel and the power of experiences to bring the world closer together?
- Are you comfortable working in a dynamic and fast-paced environment, with a high degree of autonomy and collaboration?
- Do you possess a strong sense of ownership and responsibility for your work, with a focus on delivering high-quality results?
ASSUMPTION: Klook's core values and work style create a unique and engaging work environment that prioritizes collaboration, innovation, and customer-centricity.
β οΈ Potential Challenges
- The role may require occasional overtime to meet project deadlines, potentially impacting work-life balance.
- The fast-paced and dynamic nature of the work environment may present challenges for candidates who prefer a more structured or predictable work environment.
- The role involves managing multiple tasks and deadlines, which may be challenging for candidates who struggle with organization or time management.
- The role requires a high degree of attention to detail and analytical skills, which may be challenging for candidates who struggle with these aspects.
ASSUMPTION: While this role presents several challenges, it also offers numerous opportunities for growth and development within the company.
π Similar Roles Comparison
- Compared to other entry-level marketing roles, this position offers a unique opportunity to gain experience in partnership and affiliate marketing, which can be highly transferable to other marketing specializations.
- In the Vietnamese market, Klook's focus on experiences and customer-centricity sets it apart from competitors, providing candidates with a unique and engaging work environment.
- Career progression in this role may involve moving into more senior marketing positions, such as Marketing Manager or Regional Marketing Manager, or exploring other departments within the company.
ASSUMPTION: This role offers a unique opportunity for candidates to gain valuable experience in a growing and dynamic industry, with numerous prospects for career growth and development.
π Sample Projects
- Managing the onboarding and training of new affiliates and Kreators, ensuring they understand program requirements and tools
- Analyzing affiliate/Kreator performance data to identify trends, optimize campaigns, and maximize ROI
- Collaborating with internal teams to develop and execute cross-promotional campaigns, driving growth and engagement for both Klook and partner/Kreator channels
ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities and challenges faced by the Associate, Partnership & Affiliate, Vietnam.
β Key Questions to Ask During Interview
- Can you describe the typical day-to-day responsibilities of this role and how they align with my skills and interests?
- How does this role contribute to Klook's overall business strategy and growth objectives?
- What opportunities are there for professional development and career growth within the marketing team or other departments within the company?
- How does Klook support work-life balance for its employees, particularly in this role?
- Can you provide examples of how Klook's core values are reflected in the day-to-day work environment and company culture?
ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into the work environment and company culture.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your understanding of Klook's business and the Vietnamese market.
- Prepare for behavioral and situational interview questions that assess your problem-solving skills, attention to detail, and communication abilities.
- If selected for an interview, arrive 10-15 minutes early to complete any required paperwork and familiarize yourself with the interview process.
- Follow up with the hiring manager within 24 hours after your interview to express your appreciation and reiterate your interest in the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.