Associate/Senior Associate/Manager, Content Operations

📌 Core Information

🔹 Job Title: Associate/Senior Associate/Manager, Content Operations

🔹 Company: Eli Lilly and Company

🔹 Location: Indianapolis, Indiana, United States

🔹 Job Type: Full-Time

🔹 Category: Pharmaceuticals

🔹 Date Posted: April 17, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Partnering with brands and stakeholders to implement content strategies
• Overseeing project timelines and ensuring quality and compliance
• Training cross-functional teams on relevant systems and workflows
• Managing multiple projects and resources effectively
• Working in a regulated industry with a focus on quality and compliance

ASSUMPTION: This role requires a strong understanding of project management, content strategy, and compliance standards within a regulated industry.

📋 Key Responsibilities

✅ Partner with brands and external partners to ensure brand content strategy is implemented with quality, speed, value, and compliance across the content supply chain

✅ Define, oversee, and maintain an overall timeline for all projects within the brand’s backlog in partnership with internal and external agency, brand, review, and operations teammates

✅ Ensure the timely and successful delivery of projects according to marketing needs and objectives

✅ Proactively identify and resolve issues before they impact the business

✅ Train and upskill cross-functional partners on content supply chain systems and workflows

✅ Use system tools to optimize team capacity, velocity, and throughput and coordinate with cross-functional peers to assess resource capacity and devise solutions to address resource constraints

ASSUMPTION: This role requires strong project management skills, attention to detail, and the ability to work effectively with cross-functional teams.

🎯 Required Qualifications

Education: Bachelor’s degree

Experience: 2+ years of experience working on projects supporting a regulated industry (e.g., pharma)

Required Skills:

• Experience with capacity and project management systems (e.g., Wrike/Workfront/Jira)
• Strong verbal and written communication skills
• Validated planning and organizational skills
• Ability to handle multiple projects at a time
• Ability to understand, implement, and guide technical knowledge across technologies, systems, and workflows
• Ability to anticipate and resolve problems across systems and workflows
• Ability to establish key relationships with cross-functional business areas

Preferred Skills:

• Experience in Marketing Operations, supporting Marketing Operations, or a comparable role
• Certification in Project Management
• Product Launch experience
• Experience with promotional approval systems (e.g., Veeva Vault Promo Mats, iMarketing)

ASSUMPTION: Candidates with experience in project management, marketing operations, or a related field will be well-suited for this role. Familiarity with relevant software and systems is also beneficial.

💰 Compensation & Benefits

Salary Range: $57,750 - $129,800 (Anticipated wage for this position)

Benefits:

• 401(k)
• Pension
• Vacation Benefits
• Medical Benefits
• Dental Benefits
• Vision Benefits
• Prescription Drug Benefits
• Flexible Benefits
• Life Insurance
• Death Benefits
• Time Off Benefits
• Leave of Absence Benefits
• Well-being Benefits

Working Hours: 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the pharmaceutical industry. Actual compensation will depend on the candidate’s education, experience, skills, and geographic location.

📌 Applicant Insights

🔍 Company Context

Industry: Eli Lilly and Company operates in the pharmaceutical manufacturing industry, focusing on developing and marketing pharmaceutical drugs and biotechnology products.

Company Size: Eli Lilly and Company is a large corporation with over 10,000 employees globally.

Founded: Eli Lilly and Company was founded in 1876 by Colonel Eli Lilly.

Company Description:

• Eli Lilly and Company is a global healthcare leader headquartered in Indianapolis, Indiana
• The company discovers and brings life-changing medicines to those who need them, improves the understanding and management of disease, and gives back to communities through philanthropy and volunteerism
• Eli Lilly and Company is committed to helping individuals with disabilities participate in the workforce and ensures equal opportunity to compete for jobs

Company Specialties:

• Pharmaceutical Development
• Pharmaceuticals
• Biotech
• Biopharmaceuticals

Company Website: http://www.lilly.com/

ASSUMPTION: Eli Lilly and Company is a well-established pharmaceutical company with a strong focus on innovation, quality, and patient care.

📊 Role Analysis

Career Level: This role is at the manager level, with the potential for growth into senior management positions within the content operations department.

Reporting Structure: This role reports directly to the Senior Director, Content Operations.

Work Arrangement: This role is on-site, with some travel required (0-10%).

Growth Opportunities:

• Advancement within the content operations department
• Expansion into other areas of marketing or operations within the company
• Potential to take on more strategic or leadership roles as the company continues to grow and evolve

ASSUMPTION: This role offers opportunities for career growth and development within a large, established pharmaceutical company.

🌍 Location & Work Environment

Office Type: Eli Lilly and Company’s headquarters is a corporate office environment.

Office Location(s): Lilly Corporate Center, Indianapolis, Indiana 46285, US

Geographic Context:

• Indianapolis is the capital and most populous city in Indiana
• The city is known for its vibrant arts and cultural scene, as well as its sports teams and outdoor recreation opportunities
• Indianapolis is home to a diverse range of industries, including healthcare, manufacturing, and technology

Work Schedule: This role follows a standard full-time work schedule, with some flexibility for remote work as needed.

ASSUMPTION: The work environment at Eli Lilly and Company is professional and collaborative, with a strong focus on innovation and patient care.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening with the hiring manager
• On-site or virtual interview with the hiring team
• Final interview with the senior director
• Background check and offer extension

Key Assessment Areas:

• Project management skills and experience
• Understanding of content strategy and compliance standards
• Communication and interpersonal skills
• Problem-solving abilities
• Adaptability and willingness to learn

Application Tips:

• Tailor your resume to highlight relevant project management, marketing operations, or related experience
• Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work effectively with cross-functional teams
• Research Eli Lilly and Company and the content operations department to demonstrate your understanding of the company and the role

ATS Keywords: Project Management, Content Strategy, Compliance Standards, Marketing Operations, Cross-Functional Teams, Problem Solving, Adaptability

ASSUMPTION: The interview process for this role will focus on assessing the candidate’s project management skills, understanding of content strategy, and ability to work effectively with cross-functional teams.

🛠️ Tools & Technologies

• Wrike/Workfront/Jira (project management systems)
• Veeva Vault Promo Mats/iMarketing (promotional approval systems)
• Other relevant software and systems used within the content supply chain

ASSUMPTION: Familiarity with relevant project management systems and promotional approval systems is beneficial for this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellence
• Customer Focus
• Inclusion
• Innovation

Work Style:

• Collaborative
• Data-driven
• Innovative
• Patient-focused
• Results-oriented

Self-Assessment Questions:

• How do you ensure the quality and compliance of content across the content supply chain?
• Can you provide an example of a time when you had to manage multiple projects and resources effectively?
• How do you approach training and upskilling cross-functional teammates on relevant systems and workflows?

ASSUMPTION: Candidates who demonstrate a strong fit with Eli Lilly and Company’s values and work style will be well-suited for this role.

⚠️ Potential Challenges

• Working in a regulated industry with a strong focus on quality and compliance
• Managing multiple projects and resources effectively
• Keeping up with changes in technology and workflows within the content supply chain
• Addressing resource constraints and capacity issues

ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• This role is similar to other content operations or project management roles within the pharmaceutical industry
• However, this role is unique in its focus on the content supply chain and the need to ensure quality, speed, value, and compliance across all content projects
• Career progression in this role could lead to senior management positions within the content operations department or other areas of marketing and operations within the company

ASSUMPTION: This role offers a unique opportunity to work within the content supply chain of a large, established pharmaceutical company.

📝 Sample Projects

• Managing the content supply chain for a major product launch
• Implementing a new project management system to improve efficiency and collaboration
• Training cross-functional teams on new workflows and systems within the content supply chain

ASSUMPTION: These sample projects illustrate the types of responsibilities and initiatives that the successful candidate may be involved in within this role.

❓ Key Questions to Ask During Interview

• Can you describe the content supply chain and how this role fits into it?
• How does this role collaborate with other departments and stakeholders within the company?
• What are the biggest challenges facing the content operations department, and how can this role help address them?
• How does Eli Lilly and Company support the professional development and growth of its employees?
• What are the key priorities for this role in the first 90 days?

ASSUMPTION: Asking these questions will help the candidate better understand the role, the company, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link: https://careers.lilly.com/us/en/job/R-85150/Associate-Senior-Associate-Manager-Content-Operations
• Tailor your resume to highlight relevant project management, marketing operations, or related experience
• Prepare a cover letter that explains your interest in the role and how your skills and experience make you a strong fit
• If applicable, prepare examples or a portfolio that demonstrates your ability to manage projects and resources effectively
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.