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Associate, Social Media & Content, Singapore

Klook
Full-time
On-site
Singapore
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Associate, Social Media & Content, Singapore

πŸ”Ή Company: Klook

πŸ”Ή Location: Singapore

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 23, 2025

πŸ”Ή Experience Level: Entry Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Creating engaging content for Klook Singapore's social media channels and blog
  • Analyzing growth metrics and providing actionable insights to improve online presence
  • Monitoring social media trends and competitive landscape to share best practices
  • Collaborating with the team to brainstorm marketing ideas and initiatives
  • Building and maintaining relationships with KOLs and content creators

ASSUMPTION: This role requires a strong understanding of social media platforms, content creation, and analytics. Previous experience in social media marketing or a related field is essential for success in this position.

πŸ“‹ Key Responsibilities

βœ… Create written and visual content for Klook Singapore's social media channels and blog to enhance online presence

βœ… Conduct regular analysis of Klook Singapore-owned channels to track and improve growth metrics by providing actionable insights

βœ… Conduct social media monitoring around brand sentiment and reputation

βœ… Assist in the overall strategy, execution, and review of social media marketing efforts for Klook Singapore

βœ… Monitor social media trends as well as the competitive landscape to proactively share learnings and best practices with the broader team

βœ… Brainstorm marketing ideas and create initiatives to increase sessions and revenue

βœ… Assist in maintaining relationships with KOLs and content creators to increase media touchpoints and brand impact

ASSUMPTION: This role requires strong communication skills, both written and verbal, as well as the ability to work independently and collaboratively with the team.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 1+ year of solid experience in social media marketing or related fields

Required Skills:

  • Excellent command of English, both verbal and written communication
  • Experience in producing branded content for social media that delivers results
  • Experience in social media management and analytics applications like Meta Business Suite, Iconosquare, etc
  • An extrovert with well-developed interpersonal, team-building, and relationship management skills
  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up your sleeves mindset. Not afraid to work independently when required

Preferred Skills:

  • Basic knowledge of photo and video editing skills

ASSUMPTION: Candidates with experience in social media marketing or a related field, strong communication skills, and a collaborative mindset will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: SGD 3,500 - 5,000 per month (Estimated, based on industry standards for entry-level marketing roles in Singapore)

Benefits:

  • Medical, dental, and vision insurance
  • Retirement benefits
  • Employee discounts on Klook experiences and services

Working Hours: Full-time, Monday - Friday, 9:00 AM - 6:00 PM (Flexible, with the possibility of remote work)

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level marketing roles in Singapore. Actual compensation may vary based on experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Travel and experiences platform

Company Size: Medium (1,001-5,000 employees)

Founded: 2014

Company Description:

  • Klook is Asia's leading travel and experiences platform, curating the most joyful experiences for users to satisfy their curiosity for adventure and experiences at home and around the world
  • With its website and app, users can experience a world of joy, from attractions, tours to local transportation and stays
  • Klook is guided by its six core values: Customer First, Push Boundaries, Critical Thinking, Build for Scale, Less is More, and Win as One

Company Specialties:

  • ecommerce
  • travel tech
  • local experiences
  • technology
  • experiences
  • marketing
  • business development
  • software engineering

Company Website: http://www.klook.com

ASSUMPTION: Klook is a dynamic and growing company in the travel and experiences industry, with a strong focus on customer experience and innovation.

πŸ“Š Role Analysis

Career Level: Entry-level to mid-level marketing role

Reporting Structure: This role reports directly to the Marketing Manager for Singapore

Work Arrangement: Full-time, on-site role with the possibility of remote work

Growth Opportunities:

  • Potential to grow within the marketing team as the company expands its presence in Singapore and the region
  • Opportunities to work on cross-functional projects and collaborate with other teams
  • Chance to develop skills in content creation, social media management, and analytics

ASSUMPTION: This role offers opportunities for professional growth and development within the marketing team and the broader organization.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with a start-up culture

Office Location(s): 71 Robinson Road, #06-03, Singapore 068895

Geographic Context:

  • Singapore is a multicultural city-state and island country in Southeast Asia, known for its cleanliness, safety, and vibrant food scene
  • The office is located in the Central Business District, with easy access to public transportation and amenities
  • The work environment is fast-paced, collaborative, and dynamic, with a strong focus on teamwork and innovation

Work Schedule: Monday - Friday, 9:00 AM - 6:00 PM (Flexible, with the possibility of remote work)

ASSUMPTION: The work environment at Klook is collaborative, innovative, and fast-paced, with a strong focus on teamwork and customer experience.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR team
  • In-depth interview with the Marketing Manager for Singapore
  • Final interview with the Regional Marketing Director

Key Assessment Areas:

  • Communication skills and ability to create engaging content
  • Analytical skills and ability to track and improve growth metrics
  • Collaboration and teamwork skills
  • Cultural fit and alignment with Klook's core values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience in social media marketing and content creation
  • Prepare examples of your previous work and be ready to discuss your thought process and strategy behind them
  • Research Klook's mission, values, and recent projects to demonstrate your understanding of the company and its culture

ATS Keywords: Social Media Marketing, Content Creation, Analytics, Brand Management, Interpersonal Skills, Team Building, Relationship Management, Photo Editing, Video Editing

ASSUMPTION: The application process at Klook is thorough and designed to assess candidates' skills, experience, and cultural fit for the role and the company.

πŸ› οΈ Tools & Technologies

  • Meta Business Suite
  • Iconosquare
  • Google Analytics
  • Canva
  • Adobe Creative Suite (optional)

ASSUMPTION: Familiarity with social media management and analytics tools, as well as basic photo and video editing software, is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer First
  • Push Boundaries
  • Critical Thinking
  • Build for Scale
  • Less is More
  • Win as One

Work Style:

  • Collaborative and team-oriented
  • Innovative and entrepreneurial
  • Data-driven and analytical
  • Adaptable and responsive to change

Self-Assessment Questions:

  • How do you demonstrate your commitment to putting customers first in your work?
  • Can you share an example of a time when you pushed boundaries or took a creative approach to a challenge?
  • How do you balance collaboration and independent work in your current or previous roles?

ASSUMPTION: Klook values candidates who are aligned with its core values and have a collaborative, innovative, and data-driven work style.

⚠️ Potential Challenges

  • Managing multiple social media channels and content creation deadlines
  • Keeping up with the fast-paced and ever-changing social media landscape
  • Adapting to a dynamic and growing company with a start-up culture
  • Working in a multicultural environment with diverse perspectives and communication styles

ASSUMPTION: These challenges can be overcome with strong time management skills, adaptability, and a collaborative mindset.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Social Media Coordinator or Content Creator position, but with a stronger focus on analytics and strategy
  • Unlike other marketing roles, this position requires a strong understanding of social media platforms and content creation, as well as analytical skills
  • Career progression in this role could lead to a Social Media Manager or Marketing Specialist position

ASSUMPTION: This role is unique in its blend of content creation, analytics, and strategy, making it an attractive opportunity for candidates interested in a well-rounded marketing role.

πŸ“ Sample Projects

  • Creating a social media campaign to promote a new Klook experience or destination
  • Analyzing the performance of a social media channel and developing a strategy to improve engagement and growth
  • Collaborating with the content team to create a blog post series on local travel tips and trends

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks and responsibilities they can expect in this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader marketing strategy for Klook Singapore?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Klook support the professional development and growth of its employees?
  • What are the most challenging aspects of working in a fast-paced, growing company like Klook?
  • How does Klook measure the success of its social media and content marketing efforts?

ASSUMPTION: These questions are designed to help candidates better understand the role, the company, and the team they will be working with.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link: https://klook.wd3.myworkdayjobs.com/KlookCareers/job/Singapore/Associate--Social-Media---Content--Singapore_R-4552
  • Tailor your resume and cover letter to highlight your relevant experience in social media marketing and content creation
  • Prepare examples of your previous work and be ready to discuss your thought process and strategy behind them
  • Research Klook's mission, values, and recent projects to demonstrate your understanding of the company and its culture
  • Follow up with the HR team one week after submitting your application to confirm receipt and inquire about the next steps in the process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.