Associate-Sr. Associate-Manager-Content Operations

📌 Core Information

🔹 Job Title: Associate-Sr. Associate-Manager-Content Operations

🔹 Company: Lilly

🔹 Location: Indianapolis, Indiana, United States

🔹 Job Type: Full-Time

🔹 Category: Pharmaceutical Manufacturing

🔹 Date Posted: May 9, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Partnering with brands and stakeholders to implement content strategies
• Overseeing project timelines and ensuring quality delivery
• Training cross-functional teams on systems and workflows
• Managing capacity, resources, and forecasting
• Ensuring compliance with quality standards and regulations

ASSUMPTION: This role requires a strong understanding of project management, content operations, and regulatory compliance within the pharmaceutical industry.

📋 Key Responsibilities

✅ Partner with brands and stakeholders to implement content strategies effectively across the supply chain

✅ Define, oversee, and maintain an overall timeline for all projects within the brand’s backlog in partnership with internal and external agency, brand, review, and operations teammates

✅ Ensure the timely and successful delivery of projects according to marketing needs and objectives

✅ Proactively identify and resolve issues before they impact the business

✅ Train and upskill cross functional partners on content supply chain systems and workflows

✅ Use system tools to optimize team capacity, velocity, and throughput and coordinate with cross-functional peers to assess resource capacity and devise solutions to address resource constraints

✅ Review timelines and capacity constraints for respective brands

✅ Supervise errors, and work solution fixes, and technology to ensure accurate measurement of work to be done, capacity, resources required, forecasting, and content operations

✅ Check work thoroughly between content supply chain systems and handoffs

✅ Ensure data accuracy and track progress across content supply chain systems

✅ Participate in the deviation process, and log deviations using quality management system, and pass on to internal quality process department to conduct investigation into why, how and how to prevent in future

ASSUMPTION: This role requires a high level of organization, attention to detail, and the ability to work effectively with cross-functional teams.

🎯 Required Qualifications

Education: Bachelor’s degree

Experience: 2+ years of experience working on projects supporting a regulated industry (e.g., pharma)

Required Skills:

• Proven experience with capacity and project management systems (e.g., Wrike/Workfront/Jira)
• Strong communication and organizational skills
• Ability to handle multiple projects at a time
• Record to influence, collaborate and work effectively on a team
• Ability to understand, implement and guide technical knowledge across technologies, systems, and workflows
• Ability to anticipate and resolve problems across systems and workflows
• Ability to establish key relationships with cross-functional business areas
• Validated ability to instruct cross functional partners tasks, systems, and workflows

Preferred Skills:

• Team-first mindset
• Growth mindset; proven willingness and ability to ingest feedback, reflect, and learn
• Validated planning and organizational skills
• Experience in Marketing Operations, supporting Marketing Operations or a comparable role
• Certification in Project Management
• Product Launch experience
• Experience with promotional approval systems (e.g. Veeva Vault Promo Mats, iMarketing)
• Demonstrated passion and the ability to work to meet deadlines
• Skilled at analysis, judgment and decision making, with an eye toward quality and continuous improvement

ASSUMPTION: While not explicitly stated, a strong understanding of the pharmaceutical industry and its regulations is essential for this role.

💰 Compensation & Benefits

Salary Range: $57,750 - $129,800 (Based on experience level and industry standards for this role)

Benefits:

• 401(k)
• Pension
• Vacation Benefits
• Medical Benefits
• Dental Benefits
• Vision Benefits
• Prescription Drug Benefits
• Flexible Benefits
• Life Insurance
• Death Benefits
• Time Off Benefits
• Leave of Absence Benefits
• Well-being Benefits

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for this role and experience level. Actual compensation will depend on the candidate’s education, experience, skills, and geographic location.

📌 Applicant Insights

🔍 Company Context

Industry: Lilly is a global healthcare leader in the pharmaceutical manufacturing industry, with a focus on discovering and developing life-changing medicines for people around the world.

Company Size: Lilly has 10,001+ employees, providing a large and diverse work environment.

Founded: Lilly was founded in 1876 by Colonel Eli Lilly and has since grown into a global organization with a strong commitment to improving lives through innovative medicines.

Company Description:

• Lilly is dedicated to making life better for people around the world by discovering, developing, and delivering medicines that help patients live longer, healthier, and more active lives.
• The company focuses on areas of high unmet medical need, including diabetes, cancer, autoimmunity, and infectious diseases.
• Lilly's pipeline includes both innovative new medicines and improved existing treatments.

Company Specialties:

• Pharmaceutical Development
• Pharmaceuticals
• Biotech and Biopharmaceuticals

Company Website: http://www.lilly.com/

ASSUMPTION: Lilly's extensive experience and resources in the pharmaceutical industry provide a strong foundation for innovation and growth.

📊 Role Analysis

Career Level: This role is at the manager level, with the potential for growth into senior management positions.

Reporting Structure: The Manager, Content Operations reports directly to the Senior Director, Content Operations.

Work Arrangement: This role requires some travel (0-10%).

Growth Opportunities:

• Progression to senior management roles within Content Operations or related departments
• Expansion of responsibilities and team leadership opportunities
• Potential to work on high-profile projects and initiatives

ASSUMPTION: With Lilly's commitment to employee development and growth, there are ample opportunities for career advancement in this role.

🌍 Location & Work Environment

Office Type: Lilly's headquarters is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): Lilly Corporate Center, Indianapolis, Indiana, United States

Geographic Context:

• Indianapolis is the capital and most populous city in Indiana, with a population of approximately 887,641 as of the 2020 census.
• The city is known for its rich history, vibrant cultural scene, and thriving sports industry.
• Indianapolis is home to several Fortune 500 companies, including Lilly, providing a strong job market and opportunities for professional growth.

Work Schedule: Full-time (40 hours/week), with some flexibility for remote work as needed.

ASSUMPTION: Lilly's Indianapolis headquarters offers a dynamic and engaging work environment, with ample opportunities for professional growth and development.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with a panel of team members
• Final interview with the senior director or other senior leader
• Background check and offer extension

Key Assessment Areas:

• Problem-solving skills and ability to think critically
• Communication and interpersonal skills
• Project management and organizational skills
• Technical knowledge of content operations and related systems
• Understanding of the pharmaceutical industry and its regulations

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your understanding of Lilly's mission and values in your application materials
• Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability
• Research Lilly's recent projects and initiatives to show your enthusiasm for the company and the role

ATS Keywords: Project Management, Content Operations, Pharmaceutical Industry, Regulatory Compliance, Stakeholder Management, Team Leadership, Capacity Management, Workflow Management, System Tools, Quality Delivery, Training, Upskilling, Cross-Functional Teams

ASSUMPTION: Lilly's interview process is designed to assess candidates' skills, experience, and cultural fit for the role and the organization.

🛠️ Tools & Technologies

• Wrike/Workfront/Jira (or similar project management systems)
• Content supply chain systems and workflows
• Quality management systems
• Promotional approval systems (e.g., Veeva Vault Promo Mats, iMarketing)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Google Drive, Google Docs)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity: We act with integrity in all that we do
• Innovation: We drive innovation to make a meaningful impact on patients' lives
• Quality: We deliver high-quality medicines and customer experience
• Respect: We respect and value our colleagues, customers, and partners
• Excellence: We strive for excellence in all that we do

Work Style:

• Collaborative: Lilly values teamwork and encourages cross-functional collaboration
• Agile: The company embraces change and adapts quickly to new challenges and opportunities
• Patient-focused: Lilly prioritizes the needs of patients in all aspects of its work
• Data-driven: Decisions are informed by data and analytics to ensure optimal outcomes

Self-Assessment Questions:

• How do you demonstrate integrity in your work and interactions with others?
• Can you provide an example of a time when you drove innovation to improve a process or outcome?
• How do you ensure high-quality results in your work, and how do you handle feedback or setbacks?
• How do you respect and value colleagues, customers, and partners, and how do you foster a positive work environment?
• How do you strive for excellence in your role, and how do you measure your success?

ASSUMPTION: Lilly's culture is built on a strong commitment to its values and a focus on patient-centered care, innovation, and excellence.

⚠️ Potential Challenges

• Managing multiple projects and priorities simultaneously
• Navigating a large and complex organization
• Working with diverse stakeholders and managing expectations
• Keeping up with industry regulations and best practices
• Balancing short-term project demands with long-term strategic goals

ASSUMPTION: These challenges can be overcome with strong project management skills, effective communication, and a focus on continuous learning and improvement.

📈 Similar Roles Comparison

• This role is unique in its focus on content operations within the pharmaceutical industry, but shares similarities with other project management and operations roles in other industries
• Compared to other roles in the pharmaceutical industry, this position requires a strong understanding of content operations and regulatory compliance
• Career progression in this role may lead to senior management positions within Content Operations or related departments, with potential opportunities for lateral moves into other functional areas

ASSUMPTION: While this role shares similarities with other project management and operations roles, its unique focus on content operations within the pharmaceutical industry sets it apart.

📝 Sample Projects

• Managing the content supply chain for a major product launch, ensuring on-time delivery and compliance with regulatory requirements
• Implementing a new project management system to improve efficiency and collaboration across content operations
• Conducting a comprehensive review of content workflows and processes to identify opportunities for improvement and optimization

ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the work required in this role.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics within Content Operations, and how this role fits into the broader organization?
• How does Lilly support the professional development and growth of its employees, particularly in this role?
• Can you provide an example of a time when the company faced a significant challenge in content operations, and how it was addressed?
• How does Lilly balance short-term project demands with long-term strategic goals, and how does this role contribute to that balance?
• What are the key priorities for this role in the first 90 days, and how will success be measured?

ASSUMPTION: Asking these questions demonstrates your interest in the role and the organization, and helps you make an informed decision about your fit with the position and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for phone or video screen with the hiring manager, focusing on your problem-solving skills, communication, and project management abilities
• Research Lilly's recent projects and initiatives to show your enthusiasm for the company and the role
• Follow up with the hiring manager or HR representative within one week of your interview to express your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.