B2B Account Specialist

📌 Core Information

🔹 Job Title: B2B Account Specialist

🔹 Company: Big Brand Tire & Service

🔹 Location: Simi Valley, California

🔹 Job Type: Full-Time, On-Site

🔹 Category: Automotive, Business Development

🔹 Date Posted: April 4, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-Site (This position is not remote)

🚀 Job Overview

Key aspects of this role include:

• Supporting retail locations with national account transactions and payments
• Managing B2B client relationships and services
• Contributing to commercial business growth through prospect identification and outreach
• Collaborating with internal teams for smooth operations and exceptional service

ASSUMPTION: This role requires a balance of administrative tasks, client management, and business development. Strong organizational skills and attention to detail are crucial for success.

📋 Key Responsibilities

✅ Process national account transactions and payments for retail locations

✅ Coordinate services and maintain strong partnerships with B2B clients

✅ Help grow the commercial business by identifying new prospects and supporting outreach strategies

✅ Manage payment processing and accounting functions for fleet and national accounts

✅ Collaborate with internal teams to ensure smooth operations and exceptional service

ASSUMPTION: This role involves a mix of independent work and team collaboration, with a focus on maintaining strong client relationships and driving business growth.

🎯 Required Qualifications

Education: High school diploma or equivalent required; associate's degree or bachelor's degree in business, accounting, or a related field preferred

Experience: Previous experience in automotive, B2B account management, or accounting is a plus but not required

Required Skills:

• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Proficient in Microsoft Excel (data entry, reporting, spreadsheet management)
• Ability to thrive in a fast-paced, computer-driven environment
• Problem-solving skills and a team-oriented mindset

Preferred Skills:

• Experience in the automotive industry or related field
• Fluency in Spanish (bilingual)

ASSUMPTION: While previous experience is not required, candidates with a background in automotive, accounting, or customer support may find this role a good fit for career growth.

💰 Compensation & Benefits

Salary Range: $19-$25/hour, based on experience - review within 6 months for more potential earnings!

Benefits:

• Paid vacation and holidays
• Medical, dental, and life insurance
• Vision, voluntary life, and accident insurance options
• 401(k) with company match
• Employee discounts and exclusive perks

Working Hours: Full-time, 40 hours per week; Monday-Friday, 8:00 AM - 5:00 PM

ASSUMPTION: The salary range provided is based on industry standards for entry-level B2B account management roles in the automotive industry in the Simi Valley area.

📌 Applicant Insights

🔍 Company Context

Industry: Vehicle Repair and Maintenance; Big Brand Tire & Service is a trusted name in the automotive industry, known for quality, integrity, and unbeatable service

Company Size: 1,001-5,000 employees; Big Brand Tire & Service offers a large, established company environment with opportunities for growth and advancement

Founded: 1969; Big Brand Tire & Service has been locally owned and operated for over 45 years, with a strong commitment to customer satisfaction and community involvement

Company Description:

• Big Brand Tire & Service offers a wide range of tire and auto repair services, including alignments, brakes, oil changes, suspension work, and more
• The company provides complete customer satisfaction and invests in the lives of its dedicated team members
• Big Brand Tire & Service is committed to providing great value to its customers, offering a variety of tire brands at competitive prices

Company Specialties:

• Tires
• Auto Service
• Oil & Filter Change
• Wheel Alignment
• Brakes
• Shock Absorbers & Struts
• Tire Rotation
• Batteries

Company Website: http://www.bigbrandtire.com/

ASSUMPTION: Big Brand Tire & Service is a well-established company with a strong reputation in the automotive industry, offering a range of services and a commitment to customer satisfaction.

📊 Role Analysis

Career Level: Entry-Level; this role is an excellent opportunity for candidates looking to start a career in B2B account management or business development within the automotive industry

Reporting Structure: The B2B Account Specialist will report directly to the Manager of B2B Accounts and work closely with various internal teams, such as accounting and operations

Work Arrangement: On-Site, full-time; this role requires working on-site at the company's headquarters in Moorpark, California

Growth Opportunities:

• Proven performers may have the opportunity to advance to roles such as B2B Account Manager, Business Development Manager, or other leadership positions within the company
• Big Brand Tire & Service promotes from within and offers training and development opportunities for employees looking to grow their careers

ASSUMPTION: This role offers a clear path for career growth within the company, with opportunities for advancement based on strong performance and a commitment to learning and development.

🌍 Location & Work Environment

Office Type: Corporate headquarters; the B2B Account Specialist will work on-site at the company's headquarters in Moorpark, California

Office Location(s): 14401 Princeton Ave, Moorpark, CA 93021, US

Geographic Context:

• Simi Valley is located in Ventura County, California, approximately 40 miles northwest of Los Angeles
• The area offers a mix of urban and suburban living, with a variety of housing options and amenities
• Simi Valley has a Mediterranean climate, with mild winters and warm, dry summers

Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM; the B2B Account Specialist will work a standard full-time workweek, with the possibility of occasional overtime or weekend work as needed

ASSUMPTION: The work environment at Big Brand Tire & Service is fast-paced and collaborative, with a focus on maintaining strong client relationships and driving business growth.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the Hiring Manager
• In-person interview with the Hiring Manager and a member of the internal team
• Background check and reference check
• Job offer

Key Assessment Areas:

• Communication and customer service skills
• Organizational skills and attention to detail
• Problem-solving abilities
• Cultural fit and teamwork

Application Tips:

• Tailor your resume to highlight relevant skills and experiences for this role
• Prepare a cover letter that demonstrates your enthusiasm for the position and your understanding of the company's mission and values
• Be prepared to discuss specific examples of your problem-solving skills and ability to manage client relationships

ATS Keywords: B2B, Account Management, Business Development, Automotive, Tires, Customer Service, Excel, Data Entry, Problem-Solving

ASSUMPTION: The application process for this role is typical for a corporate position, with a focus on assessing the candidate's communication, organizational, and problem-solving skills, as well as their cultural fit with the company.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
• Accounting software (e.g., QuickBooks, Sage Intacct)
• Project management tools (e.g., Asana, Trello)

ASSUMPTION: The B2B Account Specialist will use a variety of tools and technologies to manage client relationships, process transactions, and collaborate with internal teams.

👔 Cultural Fit Considerations

Company Values:

• Customer Focus
• Integrity
• Teamwork
• Continuous Improvement
• Accountability

Work Style:

• Fast-paced and detail-oriented
• Collaborative and team-focused
• Problem-solving and results-driven

Self-Assessment Questions:

• Do you thrive in a fast-paced, detail-oriented environment?
• Are you comfortable working with a variety of internal teams and external clients?
• Do you have a strong commitment to customer service and continuous improvement?

ASSUMPTION: Big Brand Tire & Service values employees who are customer-focused, detail-oriented, and committed to continuous improvement and teamwork.

⚠️ Potential Challenges

• Managing a high volume of transactions and client interactions
• Balancing administrative tasks with business development and client management
• Adapting to a fast-paced, dynamic work environment
• Working with a diverse range of internal teams and external clients

ASSUMPTION: This role may present challenges related to managing a high volume of work, balancing multiple priorities, and adapting to a fast-paced work environment.

📈 Similar Roles Comparison

• Unlike traditional account management roles, this position requires a balance of administrative tasks and business development
• In the automotive industry, B2B account management roles may have unique challenges and opportunities related to the specific needs of fleet and national accounts
• Career progression in this role may lead to opportunities in business development, account management, or other leadership positions within the company

ASSUMPTION: This role offers a unique blend of administrative and business development responsibilities, with opportunities for career growth within the company.

📝 Sample Projects

• Developing and implementing a new process for managing fleet account transactions
• Identifying and pursuing new business opportunities in the commercial sector
• Collaborating with the marketing team to create targeted outreach campaigns for B2B clients

ASSUMPTION: The B2B Account Specialist may be involved in a variety of projects, from process improvement and optimization to business development and client management.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role contribute to the company's overall business strategy?
• What opportunities are there for growth and development within the company?
• How does the company support work-life balance for its employees?
• What is the company's approach to diversity, equity, and inclusion?

ASSUMPTION: Asking thoughtful, insightful questions during the interview process can help candidates better understand the role, the company, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant skills and experiences for this role
• Prepare a cover letter that demonstrates your enthusiasm for the position and your understanding of the company's mission and values
• Be prepared to discuss specific examples of your problem-solving skills and ability to manage client relationships
• Follow up with the Hiring Manager one week after submitting your application to confirm receipt and express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.