π Core Information
πΉ Job Title: B2B Marketing Manager in Courier & Cargo
πΉ Company: Elbex Courier
πΉ Location: Kolkata, West Bengal, India
πΉ Job Type: On-site, Full-time
πΉ Category: Transportation, Logistics, Supply Chain and Storage
πΉ Date Posted: May 20, 2025
πΉ Experience Level: Mid-level (2-5 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Building relationships with businesses to offer and sell courier and cargo services
- Identifying potential business customers and developing marketing strategies to reach them
- Executing marketing strategies and building new partnerships for business growth
- Working in a dynamic and growing logistics company with a focus on customer service and technology
ASSUMPTION: This role requires a balance of business acumen, marketing skills, and the ability to build strong relationships with clients. It's ideal for candidates with experience in B2B marketing within the logistics industry.
π Key Responsibilities
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Identify and engage with potential business customers to understand their logistics needs
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Develop and execute marketing strategies to reach and attract these clients
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Build and maintain strong business relationships with clients to ensure customer satisfaction and retention
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Collaborate with internal teams to create and implement innovative marketing campaigns and products
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Monitor and analyze marketing performance metrics to optimize strategies and improve results
ASSUMPTION: This role requires a proactive approach to customer engagement, strong communication skills, and the ability to work independently and as part of a team.
π― Required Qualifications
Education: Graduate or higher degree in Marketing, Business, or a related field
Experience: Proven experience (2-5 years) in B2B marketing, preferably within the logistics or courier industry
Required Skills:
- Excellent communication skills, both verbal and written
- Strong relationship-building skills
- Proficient in Microsoft Office Suite (Excel, Word, PPT)
- Basic computer knowledge and familiarity with marketing software tools
- Ability to work independently and manage multiple projects
Preferred Skills:
- Experience with CRM software
- Knowledge of the Indian logistics market
- Fluency in regional languages (e.g., Hindi, Bengali)
ASSUMPTION: Candidates with experience in B2B marketing within the logistics industry and a proven track record of building strong client relationships will be highly competitive for this role.
π° Compensation & Benefits
Salary Range: INR 6-8 lakhs per annum (Estimated based on industry standards for mid-level B2B marketing roles in Kolkata)
Benefits:
- Medical insurance
- Provident fund
- Gratuity
- Performance-based incentives
Working Hours: Monday to Saturday, 9:00 AM to 6:00 PM (with a one-hour lunch break)
ASSUMPTION: The salary range provided is an estimate based on industry standards for mid-level marketing roles in Kolkata. Actual compensation may vary based on the candidate's experience and performance.
π Applicant Insights
π Company Context
Industry: Elbex Courier operates in the competitive logistics and courier industry in India, focusing on express delivery services.
Company Size: Elbex Courier has 51-200 employees, providing a mid-sized company environment with opportunities for growth and career advancement.
Founded: Elbex Courier was founded in 2010, with a mission to become a leader in the express industry by 2015.
Company Description:
- Elbex Courier is a privately-held company that started operations in 2010 with a focus on providing cost-effective, time-bound, and customer-oriented courier services.
- The company has grown significantly since its inception, operating with 30 own branches and over 300 franchisee outlets across India.
- Elbex Courier serves over 200 locations in India and has tied up with major international service providers to ensure global coverage.
Company Specialties:
- Courier and cargo services
- International courier services
- Cutting-edge technology software for courier operations
- Innovative products like COD, BOD, CVC, and Maxival
Company Website: http://www.elbex.in
ASSUMPTION: Elbex Courier's focus on technology, customer orientation, and eco-friendliness sets it apart in the competitive logistics industry.
π Role Analysis
Career Level: Mid-level marketing role with opportunities for growth and advancement within the company.
Reporting Structure: The B2B Marketing Manager will report directly to the Head of Marketing or a similar role within the company.
Work Arrangement: This role is on-site, with the primary office location in Kolkata, West Bengal, India.
Growth Opportunities:
- Advancement to senior marketing roles within the company
- Expansion of responsibilities as the company grows and enters new markets
- Potential opportunities to work on international projects or with international clients
ASSUMPTION: Elbex Courier's growth trajectory and expansion plans provide ample opportunities for career growth and development within the company.
π Location & Work Environment
Office Type: Elbex Courier's office in Kolkata is a modern, professional environment with a focus on collaboration and innovation.
Office Location(s): Rabindra Sarani, Burra Bazar, Chitpur Crossing, Kolkata, West Bengal 700007, IN
Geographic Context:
- Kolkata is the capital city of West Bengal and the second-largest city in India by population.
- The city is a major commercial, cultural, and educational hub in eastern India.
- Kolkata is well-connected by air, rail, and road, making it an ideal location for a logistics company.
Work Schedule: The work schedule for this role is Monday to Saturday, from 9:00 AM to 6:00 PM, with a one-hour lunch break.
ASSUMPTION: Elbex Courier's office in Kolkata provides a dynamic and collaborative work environment, with ample opportunities for professional growth and development.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Face-to-face interview with the hiring manager
- Final round interview with senior leadership
Key Assessment Areas:
- Marketing strategy and planning
- Client relationship-building skills
- Communication and presentation skills
- Problem-solving and analytical skills
Application Tips:
- Highlight your experience in B2B marketing within the logistics industry and provide specific examples of successful marketing campaigns or client relationships you've built.
- Tailor your resume and cover letter to emphasize your relevant skills and experiences for this role.
- Prepare for behavioral interview questions that focus on your problem-solving skills, communication abilities, and client relationship-building experiences.
ATS Keywords: B2B marketing, logistics, courier, cargo, client relationship, marketing strategy, business development, customer acquisition, customer retention
ASSUMPTION: Elbex Courier's hiring process is designed to assess candidates' marketing skills, client relationship-building abilities, and cultural fit within the company.
π οΈ Tools & Technologies
- Microsoft Office Suite (Excel, Word, PPT)
- CRM software (e.g., Salesforce, HubSpot, Zoho CRM)
- Marketing automation tools (e.g., Marketo, Pardot, Hootsuite)
- Project management tools (e.g., Asana, Trello, Jira)
ASSUMPTION: Familiarity with relevant marketing tools and software is essential for success in this role, as they enable effective campaign management, client relationship tracking, and team collaboration.
π Cultural Fit Considerations
Company Values:
- Customer-oriented
- Innovative and technology-driven
- Service-conscious
- Eco-friendly
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Results-driven
- Adaptable and open to change
Self-Assessment Questions:
- Do you have experience building strong, long-lasting client relationships in a B2B setting?
- Are you comfortable working in a dynamic and fast-paced environment?
- Do you thrive in a collaborative and team-oriented work culture?
ASSUMPTION: Elbex Courier values candidates who align with their customer-oriented, innovative, and service-conscious culture, and who can thrive in a dynamic and collaborative work environment.
β οΈ Potential Challenges
- Managing a large and diverse client portfolio in a competitive market
- Adapting to a fast-paced and ever-changing work environment
- Balancing multiple projects and priorities simultaneously
- Working in a role that requires both independent work and close collaboration with internal teams
ASSUMPTION: This role presents unique challenges that require strong organizational skills, adaptability, and the ability to manage multiple priorities effectively.
π Similar Roles Comparison
- Unlike traditional sales roles, this position focuses on building long-term client relationships rather than direct sales.
- Experience in the logistics or courier industry is preferred but not required, as the company provides training and support for new hires.
- This role offers opportunities for career growth and advancement within the company, as Elbex Courier continues to expand its operations and enter new markets.
ASSUMPTION: Candidates should consider the unique aspects of this role and how it differs from traditional sales or marketing positions within the logistics industry.
π Sample Projects
- Developing and executing a targeted marketing campaign to acquire new business clients in a specific industry vertical
- Creating and implementing a customer retention strategy to improve client satisfaction and reduce churn
- Collaborating with internal teams to launch a new product or service offering for business clients
ASSUMPTION: These sample projects illustrate the types of marketing initiatives and client relationship-building activities that candidates can expect to undertake in this role.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does Elbex Courier support the growth and development of its marketing team members?
- What are the most significant challenges facing the company's marketing efforts, and how can this role address them?
- How does Elbex Courier measure the success of its marketing campaigns and client relationships?
- What opportunities exist for collaboration with other departments or teams within the company?
ASSUMPTION: These interview questions are designed to provide insight into the role's priorities, the company's culture, and the opportunities for growth and collaboration.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare for interviews by researching Elbex Courier's company culture, values, and recent news
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.