W

Bilingual Account Development Executive in Montreal, Quebec, Canada

Western Union
Full-time
On-site
Canada
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Bilingual Account Development Executive in Montreal, Quebec, Canada

πŸ”Ή Company: Western Union

πŸ”Ή Location: Work From Home - CAN QC

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Sales & Business Development

πŸ”Ή Date Posted: 2025-05-27

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site with occasional remote work

πŸš€ Job Overview

Key aspects of this role include:

  • Face-to-face account management and growth in the Montreal area
  • Bilingual communication in English and French
  • Regular travel within the assigned territory
  • Sales and business development focus
  • Collaboration with internal teams for issue resolution

ASSUMPTION: This role requires a high degree of self-motivation and independence, as the executive will spend most of their time in the field.

πŸ“‹ Key Responsibilities

βœ… In-person visits to existing agents in Montreal and surrounding areas, traveling 4-5 days per week

βœ… Grow the business by signing, training, and activating new offerings with existing retail agents and managing business development opportunities

βœ… Manage existing network relationships, focusing on business and operational support to assure business continuity and growth of all network channels

βœ… Perform sales work in the field to meet and exceed transaction and revenue growth objectives in the assigned area

βœ… Handle special projects, such as sales blitzes and customer appreciation events, on a timely basis

βœ… Build relationships with relevant grassroots and community organizations

βœ… Monitor competition status and report information through appropriate channels

βœ… Provide weekly business reports, including sales activity, competitive activity, and area highlights

βœ… Partner with agents' support areas to resolve any issues that might potentially limit agents' operations

βœ… Analyze, comprehend, and understand productivity reports and work within assigned expense budgets and file required reports

ASSUMPTION: The role involves a significant amount of travel and requires strong organizational skills to manage time effectively between visits and reporting.

🎯 Required Qualifications

Education: Equivalent skills are required.

Experience: 2-3 years of sales experience, direct Money Transfer industry experience highly preferred.

Required Skills:

  • Bilingual in English and French (fluency in English is required)
  • Documented track record of meeting/exceeding sales quotas and maintaining sound business relationships
  • Excellent communication skills with the ability to connect with internal/external stakeholders
  • Sales professionals should possess a consultative sales approach
  • Self-motivated, self-assured, and show a high degree of integrity and tenacity to do your very best
  • Valid Driver’s License is required as this position requires regular travel within a defined territory
  • This position is required to live within the assigned territory, preferably in close proximity to the largest market

Preferred Skills:

  • Direct Money Transfer industry experience

ASSUMPTION: While not explicitly stated, having a clean driving record and being comfortable with regular travel are essential for this role.

πŸ’° Compensation & Benefits

Salary Range: The base salary is $55,000 CAN per year. Total on-target compensation combines base salary with a high-impact commission structure that aligns with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits:

  • Short-Term Incentives
  • Health Insurance Options
  • Accident Insurance
  • Life Insurance
  • Development Platforms

Working Hours: Full-time, with flexible hours based on territory management and business needs

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Montreal area.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Western Union operates in the financial services industry, specifically in money transfer and related services. The company is a global leader in cross-border, cross-currency money movement, with a presence in over 200 countries and territories.

Company Size: Western Union is a large organization with over 8,000 employees, providing a diverse and dynamic work environment.

Founded: Western Union was founded in 1851 and has a rich history in the financial services industry.

Company Description:

  • Western Union is a global leader in cross-border, cross-currency money movement, with a presence in over 200 countries and territories
  • The company offers a diverse range of financial services, including money transfer, bill payment, and financial services for businesses
  • Western Union is committed to helping its customers prosper by providing accessible and innovative financial services

Company Specialties:

  • Money Transfer Services
  • Business Financial Services
  • Bill Payment
  • Financial Services
  • Financial Technology
  • Digital Applications
  • Digital Payments
  • Digital Money Transfer

Company Website: https://careers.westernunion.com/

ASSUMPTION: Western Union's extensive global presence and diverse range of services offer numerous growth and career development opportunities for employees.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level career stage, requiring some sales experience and the ability to manage existing accounts and drive growth.

Reporting Structure: The Account Development Executive will report directly to the Sales Manager and work closely with internal teams, such as Collections, IT Support, and Credit, to resolve any issues that might potentially limit agents' operations.

Work Arrangement: This is an on-site role with occasional remote work, requiring regular travel within the assigned territory.

Growth Opportunities:

  • Proven success in this role may lead to opportunities for advancement within the sales organization or other departments
  • The diverse range of services offered by Western Union provides opportunities for career growth and development
  • Working for a global company offers exposure to different markets and cultures, fostering personal and professional growth

ASSUMPTION: Western Union's commitment to employee development and growth, along with its global presence, creates numerous opportunities for career advancement.

🌍 Location & Work Environment

Office Type: This role is primarily field-based, with occasional remote work.

Office Location(s): The role is based in Montreal, Quebec, Canada, with regular travel within the assigned territory.

Geographic Context:

  • Montreal is the second-largest city in Canada and is known for its vibrant culture, diverse communities, and rich history
  • The city offers a mix of urban and suburban living, with numerous neighborhoods to choose from
  • Montreal has a humid continental climate, with warm summers and cold, snowy winters

Work Schedule: Full-time, with flexible hours based on territory management and business needs

ASSUMPTION: Living within the assigned territory, preferably in close proximity to the largest market, is essential for this role to ensure efficient territory management and timely customer visits.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the Recruiter
  • In-depth phone or video interview with the Hiring Manager
  • Final interview with the Sales Manager
  • Background check and offer extension

Key Assessment Areas:

  • Sales skills and experience
  • Communication and interpersonal skills
  • Problem-solving and analytical skills
  • Cultural fit and alignment with Western Union's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant sales experience and skills
  • Be prepared to discuss your sales approach, strategies, and achievements in detail
  • Research Western Union's services and competition to demonstrate your industry knowledge

ATS Keywords: Bilingual, Account Development, Sales, Business Growth, Money Transfer, Customer Relationships, Territory Management, Field Sales, French, English

ASSUMPTION: Western Union uses an Applicant Tracking System (ATS) to manage job applications, and including relevant keywords in your resume can improve your chances of being selected for an interview.

πŸ› οΈ Tools & Technologies

  • CRM software (e.g., Salesforce)
  • Microsoft Office Suite
  • Google Maps for navigation and route planning
  • Various Western Union-specific tools and platforms for reporting and communication

ASSUMPTION: Familiarity with CRM software and Microsoft Office Suite is beneficial for this role, as they are commonly used in sales and business development positions.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Collaborative
  • Inclusive
  • Agile
  • Responsible

Work Style:

  • Self-motivated and independent
  • Results-driven and focused on achieving targets
  • Strong communication and interpersonal skills
  • Adaptable and able to work in a dynamic environment

Self-Assessment Questions:

  • Do you have a proven track record of meeting/exceeding sales quotas and maintaining sound business relationships?
  • Are you comfortable working independently and managing your time effectively?
  • Do you possess strong communication skills and the ability to connect with internal/external stakeholders?
  • Are you able to analyze, comprehend, and understand productivity reports and work within assigned expense budgets?

ASSUMPTION: Western Union values diversity and inclusion, and candidates who can demonstrate their ability to work effectively in a multicultural environment will be well-suited to this role.

⚠️ Potential Challenges

  • Regular travel within the assigned territory may require long hours and time away from home
  • Managing existing accounts and driving growth may involve dealing with competitive pressures and market fluctuations
  • Working in a field-based role may present unique challenges related to communication, reporting, and time management
  • Living within the assigned territory, preferably in close proximity to the largest market, may limit housing and lifestyle options

ASSUMPTION: The potential challenges associated with this role are outweighed by the opportunities for career growth, personal development, and financial success.

πŸ“ˆ Similar Roles Comparison

  • Compared to other sales roles, this position requires a higher degree of self-motivation and independence, as the executive will spend most of their time in the field
  • Unlike other sales roles, this position focuses on managing existing accounts and driving growth rather than new business development
  • Career paths for successful Account Development Executives may include advancement within the sales organization or other departments, such as management or business development

ASSUMPTION: While this role shares similarities with other sales positions, its focus on existing account management and growth sets it apart and presents unique opportunities for career development.

πŸ“ Sample Projects

  • Developing and implementing a strategic plan to grow revenue in a specific territory
  • Identifying and capitalizing on new business opportunities within the existing agent network
  • Managing and resolving complex customer or agent issues to ensure business continuity and growth

ASSUMPTION: These sample projects are representative of the types of initiatives an Account Development Executive might undertake to drive business growth and success in their territory.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does Western Union support the growth and development of its sales team members?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does Western Union measure and evaluate the performance of its Account Development Executives?
  • What opportunities are there for career growth and advancement within the sales organization or other departments?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant sales experience and skills
  • Prepare for your interviews by researching Western Union's services, competition, and industry trends
  • Follow up with the Recruiter after your interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.