📌 Core Information
🔹 Job Title: Bilingual Account Development Executive in Portland, Oregon
🔹 Company: Western Union
🔹 Location: Work From Home - USA OR
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: 2025-07-10
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site with regular travel
🚀 Job Overview
Key aspects of this role include:
- Visiting and servicing existing accounts, agents, and customers in Oregon and Alaska
- Growing the business by signing, training, and activating new offerings with existing retail agents
- Managing existing network relationships to assure business continuity and growth
- Performing sales work in the field to meet and exceed transaction and revenue growth objectives
- Traveling 4-5 days per week, including overnight stays once or twice per month
ASSUMPTION: This role requires a high level of travel and in-person interaction, which may appeal to candidates who enjoy working independently and being active in the field.
📋 Key Responsibilities
✅ In-person visits to existing agents, traveling 4-5 days per week, including overnight stays once or twice per month
✅ Grow the business by signing, training, and activating new offerings with existing retail agents and managing business development opportunities
✅ Manage existing network relationships, with a focus on business and operational support, to assure business continuity and growth of all network channels
✅ Perform sales work in the field to meet and exceed transaction and revenue growth objectives in your assigned area
✅ Handle special projects, such as sales blitzes and hosting Customer Appreciation Events at key high opportunity locations to drive volume
✅ Build relationships with relevant grassroots and community organizations
✅ Monitor competition status and report information through appropriate channels
✅ Provide weekly business reports including sales activity, competitive activity, and area highlights
✅ Partner with agents' support areas to resolve any issues that might potentially limit agents' operations
✅ Analyze, comprehend, and understand productivity reports and work within assigned expense budgets and file required reports
ASSUMPTION: This role requires strong organizational skills, time management, and the ability to balance multiple priorities while working independently.
🎯 Required Qualifications
Education: Equivalent skills are required.
Experience: 2-3 years of sales experience, direct Money Transfer industry experience highly preferred.
Required Skills:
- Bilingual in English and Spanish (required)
- Fluency in English (required)
- Documented track record of meeting/exceeding sales quotas and maintaining sound business relationships
- Excellent communication skills with the ability to connect with internal/external stakeholders
- Proficiency in Salesforce and Microsoft Office tools (Outlook, Word, Excel, Teams, & PowerPoint)
- Sales professionals should possess a consultative sales approach
- Self-motivated, self-assured, and show a high degree of integrity and tenacity to do your very best
- Valid Driver’s License and a reliable vehicle are required as this position requires regular travel within a defined territory
- This position is required to live within the assigned territory, preferably in close proximity to the largest market
Preferred Skills:
- Experience in the Money Transfer industry
ASSUMPTION: While not explicitly stated, candidates with experience in the Money Transfer industry may have an advantage in understanding the specific nuances of this role.
💰 Compensation & Benefits
Salary Range: The base salary is $55,000 USD per year. Total on-target compensation combines base salary with a high-impact commission structure that aligns with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
Benefits:
- Medical, Dental, Vision, and Life Insurance
- Flexible Time off
- Tuition Assistance Program
- Parental Leave
- 4% Western Union Contribution to 401K
Working Hours: Full-time, with regular travel within the assigned territory and occasional overnight stays.
ASSUMPTION: The salary range provided is an estimate based on industry standards for a similar role and experience level. The actual salary may vary based on the candidate's qualifications and negotiation.
📌 Applicant Insights
🔍 Company Context
Industry: Western Union operates in the Financial Services industry, specifically focusing on money transfer services, business financial services, bill payment, and digital payments.
Company Size: Western Union is a large company with 5,001-10,000 employees globally. This size allows for diverse opportunities and a well-established infrastructure.
Founded: Western Union was founded in 1851 and has since grown into a global leader in money transfer services.
Company Description:
- Western Union is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments in more than 200 countries and territories.
- With our global reach, Western Union moves money for better, connecting family, friends, and businesses to enable financial inclusion and support economic growth.
- Western Union's purpose is to power the pursuit of progress. Our customers trust us to deliver fast, reliable, and convenient ways to move money around the world, whether it's to pay a bill, send money to family and friends, or receive wages.
Company Specialties:
- Money Transfer Services
- Business Financial Services
- Bill Payment
- Financial Services
- Financial Technology
- Digital Applications
- Digital Payments
- Digital Money Transfer
Company Website: westernunion.com
ASSUMPTION: Western Union's extensive global network and experience in the money transfer industry make it a stable and reliable employer with numerous opportunities for career growth.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring several years of sales experience and a proven track record of meeting sales quotas.
Reporting Structure: The Account Development Executive reports directly to the Regional Sales Manager and works closely with various internal teams, such as Collections, IT Support, and Credit, to resolve any issues that might potentially limit agents' operations.
Work Arrangement: This role requires regular travel within the assigned territory, with 4-5 days of travel per week and occasional overnight stays. The remaining workdays are typically spent in the home office or a local Western Union office.
Growth Opportunities:
- Proven success in this role may lead to advancement opportunities within the Western Union sales organization or other departments.
- Western Union offers multiple health insurance options, accident and life insurance, and access to best-in-class development platforms to support employee growth and well-being.
- The company's global presence provides opportunities for international assignments or relocations.
ASSUMPTION: Western Union's large size and global presence offer numerous growth opportunities for motivated and successful employees.
🌍 Location & Work Environment
Office Type: Western Union's offices are typically located in urban or suburban areas, with a mix of open-plan and private workspaces.
Office Location(s): The primary office for this role is the home office or a local Western Union office within the assigned territory.
Geographic Context:
- The assigned territory for this role covers Oregon and Alaska, with a focus on the largest markets within these states.
- The role requires regular travel within the assigned territory, with occasional overnight stays.
- The Pacific Northwest region offers a mix of urban and rural environments, with access to outdoor recreation and cultural attractions.
Work Schedule: The work schedule for this role is full-time, with regular travel within the assigned territory and occasional overnight stays. The specific work hours may vary depending on the needs of the business and the candidate's availability.
ASSUMPTION: The regular travel requirement for this role may appeal to candidates who enjoy working independently and being active in the field. However, it may also present challenges for candidates with personal or family commitments that require a more stable work schedule.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the Recruiting Team
- In-person or video interview with the Hiring Manager and/or other team members
- Background check and offer extension
Key Assessment Areas:
- Sales experience and track record
- Communication skills and ability to connect with internal/external stakeholders
- Proficiency in Salesforce and Microsoft Office tools
- Self-motivation, integrity, and tenacity
- Fluency in English and Spanish
Application Tips:
- Tailor your resume to highlight your sales experience, track record, and relevant skills for this role.
- Prepare a cover letter that explains your interest in the role and how your skills and experience make you a strong fit.
- If applicable, provide examples of your sales achievements and how you have maintained sound business relationships.
ATS Keywords: Bilingual, Account Development, Sales Experience, Money Transfer Industry, Communication Skills, Salesforce, Microsoft Office, Consultative Sales Approach, Self-Motivated, Integrity, Tenacity, Travel, Field Sales, Territory Management
ASSUMPTION: Western Union's recruitment process may vary depending on the specific role and location. It is essential to follow the application instructions provided and be prepared to demonstrate your qualifications and fit for the role throughout the interview process.
🛠️ Tools & Technologies
- Salesforce
- Microsoft Office tools (Outlook, Word, Excel, Teams, & PowerPoint)
- Valid Driver’s License and a reliable vehicle
ASSUMPTION: Proficiency in Salesforce and Microsoft Office tools is essential for this role, as they are used daily for sales work, reporting, and communication.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Collaborative
- Inclusive
- Agile
- Responsible
Work Style:
- Independent and self-motivated
- Results-driven and focused on meeting sales quotas
- Adaptable and able to work in a dynamic environment
- Strong communication and interpersonal skills
- Ability to manage multiple priorities and balance a high travel schedule
Self-Assessment Questions:
- Do you have a proven track record of meeting and exceeding sales quotas in a high-travel role?
- Are you comfortable working independently and managing your time effectively in a dynamic environment?
- Do you possess strong communication and interpersonal skills, with the ability to connect with internal and external stakeholders?
- Are you comfortable with a high level of travel and occasional overnight stays?
ASSUMPTION: Western Union's culture values diversity, inclusion, and collaboration. Candidates who align with these values and possess the required skills and experience will likely thrive in this role.
⚠️ Potential Challenges
- The high travel requirement may present challenges for candidates with personal or family commitments that require a more stable work schedule.
- The role may involve working with a diverse range of agents and customers, requiring strong cultural competency and adaptability.
- The competitive nature of the money transfer industry may present challenges in maintaining market share and growing the business.
- The role may require working in various weather conditions and remote locations, presenting potential physical challenges.
ASSUMPTION: While Western Union offers numerous benefits and growth opportunities, this role may present unique challenges that candidates should carefully consider before applying.
📈 Similar Roles Comparison
- Compared to other sales roles in the money transfer industry, this role requires a higher level of travel and a focus on managing existing network relationships.
- In the Pacific Northwest region, Western Union competes with other money transfer providers, such as MoneyGram and Remitly, each with its unique offerings and market share.
- Career progression in Western Union may involve moving into regional or national sales management roles, with opportunities for international assignments or relocations.
ASSUMPTION: Candidates should research the money transfer industry and Western Union's competitors to understand the unique aspects of this role and the company's market position.
📝 Sample Projects
- Developing and implementing a strategic plan to increase market share in a specific geographic area
- Identifying and capitalizing on new business opportunities within the existing agent network
- Managing a special project, such as a sales blitz or Customer Appreciation Event, to drive volume and increase market share
ASSUMPTION: These sample projects provide insight into the types of initiatives an Account Development Executive might work on to drive business growth and meet sales quotas.
❓ Key Questions to Ask During Interview
- Can you describe the typical workweek for an Account Development Executive, including the amount of travel and overnight stays?
- How does Western Union support its Account Development Executives in managing their territories and achieving their sales goals?
- Can you provide examples of how Western Union fosters a customer-centric culture and how this translates into the Account Development Executive role?
- What opportunities are there for career growth and advancement within Western Union, specifically for an Account Development Executive?
- How does Western Union measure and evaluate the performance of its Account Development Executives, and what metrics are most important for success in this role?
ASSUMPTION: Asking these questions during the interview process will help candidates better understand the role, the company culture, and the opportunities for growth and success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your sales experience, track record, and relevant skills for this role.
- Prepare a cover letter that explains your interest in the role and how your skills and experience make you a strong fit.
- If applicable, provide examples of your sales achievements and how you have maintained sound business relationships.
- Follow up with the Recruiter one week after submitting your application to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
