Billing Account Representative

📌 Core Information

🔹 Job Title: Billing Account Representative

🔹 Company: Apple Montessori Schools

🔹 Location: Wayne, New Jersey, United States

🔹 Job Type: On-site

🔹 Category: Education Administration Programs

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Remote Solely

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging daily with parents and school administration
• Supporting day-to-day billing operations
• Maintaining accurate financial and account records
• Ensuring compliance with confidentiality and policy requirements

ASSUMPTION: The role primarily involves interaction with parent accounts and administrative support, based on the nature of responsibilities described.

📋 Key Responsibilities

✅ Respond to parent and school inquiries via email or phone

✅ Email account statements to parents as requested

✅ Process child maintenance forms daily

✅ Update Tuition Express as needed

✅ Print and process new online applications upon receipt

✅ Email billing statements to parents on the 15th of each month

✅ Process Automatic Billing on the 1st of each month through Tuition Express

✅ Process daycare charges weekly

✅ Email class list report to corresponding schools by the 6th of each month

✅ Contact parents regarding aging accounts to collect past-due tuition

✅ Maintain confidentiality as per HIPAA and agency policies

✅ Perform related duties as assigned by the supervisor

ASSUMPTION: Responsibilities suggest a strong focus on billing processes and customer interaction to ensure efficient financial operations.

🎯 Required Qualifications

Education: Minimum of a high school diploma

Experience: Billing experience preferred but not required

Required Skills:

• Strong customer service and communication skills
• Extensive data entry experience
• Ability to multitask effectively

Preferred Skills:

• Experience with Word, Excel, and Outlook
• Familiarity with web-based applications and billing processes

ASSUMPTION: Skills confirm a focus on handling billing operations and communication aspects in a tech-enabled workspace.

💰 Compensation & Benefits

Salary Range: Not specified, typical billing representative salaries range from $35,000 to $50,000 per year based on experience.

Benefits:

• Health insurance
• Retirement savings plan
• Paid time off

Working Hours: Full-time, 40-hour workweek, adaptable to parent and customer needs

ASSUMPTION: Standard benefits and work hours are assumed based on the role being full-time in an educational setting.

📌 Applicant Insights

🔍 Company Context

Industry: Education Administration Programs focusing on Montessori education

Company Size: 501-1,000 employees, signifying a medium-sized organization with structured processes and opportunities

Founded: 1972, over 50 years of educational excellence

Company Description:

• Offers innovative Montessori education in New Jersey
• Focuses on developing children's potential for future success
• A network of 20 schools providing consistent quality education

Company Specialties:

• Early Childhood Education
• Child Development
• Montessori Education

Company Website: www.applemontessorischools.com/careers

ASSUMPTION: The company’s longevity and specialty areas suggest a stable work environment focusing on educational innovation and development.

📊 Role Analysis

Career Level: Entry to mid-level role, suitable for individuals starting or early in their billing careers

Reporting Structure: Reports to the Tuition Director

Work Arrangement: Remote but includes occasional on-site meetings in New Jersey

Growth Opportunities:

• Gain experience in educational billing environments
• Opportunities for advancement in the company’s administrative roles
• Building skills in tech-enabled billing processes

ASSUMPTION: With structured processes and a supportive environment, there are growth potentials within the organization for committed employees.

🌍 Location & Work Environment

Office Type: Educational administration office setting

Office Location(s): Multiple locations in New Jersey, headquarter in Wayne

Geographic Context:

• Located in Wayne, central to many businesses and communities
• Region known for its diversity and suburban amenities
• Offers diverse educational and cultural opportunities

Work Schedule: Standard Monday to Friday schedule with flexibility for remote tasks

ASSUMPTION: The office environment and schedule are conducive to balancing personal and professional responsibilities.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Preliminary phone interview
• Technical skills assessment
• In-person or virtual panel interview

Key Assessment Areas:

• Communication and customer service skills
• Data entry and technical aptitude
• Problem-solving capabilities

Application Tips:

• Highlight relevant billing and customer service experience
• Demonstrate proficiency in Microsoft Office and web-based tools
• Prepare examples of handling complex billing inquiries

ATS Keywords: Customer service, billing experience, data entry, communication skills, Microsoft Office proficiency

ASSUMPTION: The application process evaluates skills crucial for successful billing operations and customer interaction.

🛠️ Tools & Technologies

• Microsoft Word, Excel, and Outlook
• Tuition Express
• Procare Software

ASSUMPTION: Familiarity with mentioned tools is critical as they are integral to daily billing operations.

👔 Cultural Fit Considerations

Company Values:

• Commitment to educational excellence
• Focus on child development and growth
• Innovation in teaching and learning styles

Work Style:

• Collaborative and team-focused
• Attention to detail and precision
• Proactive problem-solving approach

Self-Assessment Questions:

• Am I enthusiastic about supporting educational initiatives?
• Can I maintain accuracy in data entry under pressure?
• Do I enjoy working within a structured team environment?

ASSUMPTION: Candidates who align with company values and work style will likely thrive in this role, fostering a beneficial workplace culture.

⚠️ Potential Challenges

• Managing high volume billing inquiries
• Balancing remote work with occasional on-site meetings
• Keeping up with policy and procedural changes
• Ensuring all account entries are precise and error-free

ASSUMPTION: Challenges arise from the dynamic nature of educational billing and the need for accuracy amidst high volumes of transactions.

📈 Similar Roles Comparison

• Billing Specialist in a corporate environment may have different policy demands
• Accounts Receivable roles often focus more on collection than interaction
• Customer Account Representative primarily focuses on client relations without billing tasks

ASSUMPTION: Similar roles in other industries could involve different emphases on customer interaction and billing intricacies.

📝 Sample Projects

• Implement streamlined billing procedures across multiple school locations
• Develop customer care scripts for billing inquiries
• Create detailed monthly reporting for senior management review

ASSUMPTION: Projects could involve system improvements and increased efficiency within the billing process.

❓ Key Questions to Ask During Interview

• What challenges does the billing team currently face?
• How is success measured in this role?
• What opportunities for advancement exist within the billing department?
• How often does the team meet on-site for collaboration?
• What is the company's approach to professional development?

ASSUMPTION: These questions provide insights into the company's operations, growth paths, and work culture for candidates.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experience
• Include a cover letter addressing your fit for the role
• Follow up on your application status two weeks after submission
• Be ready for a potential initial phone screening

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.