📌 Core Information
🔹 Job Title: Brand Engagement Specialist
🔹 Company: MSD
🔹 Location: Vietnam (Ho Chi Minh City)
🔹 Job Type: Full-Time (Hybrid)
🔹 Category: Pharmaceuticals
🔹 Date Posted: May 12, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (Hybrid)
🚀 Job Overview
Key aspects of this role include:
- Engaging with top scientific leaders and key decision-makers to gather insights and update product information.
- Coordinating training for medical representatives and presenting at scientific events.
- Working with cross-functional teams to build engagement strategies and review scientific/promotional materials.
- Traveling to attend and represent MSD at key scientific and marketing events.
ASSUMPTION: This role requires a strong scientific background and excellent communication skills. The successful candidate will be comfortable engaging with high-level stakeholders and presenting complex information in a clear and concise manner.
📋 Key Responsibilities
✅ Engage with top scientific leaders and key decision-makers to understand their insights into prevention areas and update MSD's product and disease information.
✅ Coordinate with speakers and support speaker building for presentations at scientific events, ensuring information delivery at the highest quality.
✅ Conduct refresh training for medical representatives about diseases and in-line products' clinical studies, as well as guide handle objections and call flow training.
✅ Be the speaker for key scientific events to update product information to healthcare professionals.
✅ Work with marketing, key account managers, and field force teams to build engagement strategies, event planning, and scientific/promotional material review.
ASSUMPTION: The role requires a good understanding of prevention medicine and the pharma industry, as well as strong presentation and customer engagement skills.
🎯 Required Qualifications
Education: Bachelor's degree in a scientific or healthcare-related field.
Experience: At least 2 years of experience in scientific engagement or a commercial position in prevention medicine.
Required Skills:
- Excellent communication and presentation skills.
- Strong customer engagement skills.
- Good knowledge of prevention medicine and the pharma industry.
- Ability to self-study and stay updated on epidemiology and clinical studies.
- Expertise in handling objections and call flow training.
Preferred Skills:
- Experience working with cross-functional teams.
- Fluency in English and Vietnamese.
ASSUMPTION: The preferred skills are not strict requirements, but they would be beneficial for success in this role.
💰 Compensation & Benefits
Salary Range: The salary range for this role in Vietnam is typically between 1,200,000 VND to 1,800,000 VND per month, depending on experience and qualifications. This is an estimate based on industry standards and may vary.
Benefits:
- Health insurance and retirement plans.
- Employee discounts on MSD products.
- Opportunities for professional development and training.
Working Hours: Full-time (40 hours per week) with flexible hybrid work arrangement.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: MSD is a global pharmaceutical company focused on developing innovative medicines and vaccines to save and improve lives around the world.
Company Size: MSD is a large company with over 10,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse teams and projects.
Founded: MSD was founded in 1891 and has a rich history of innovation and scientific excellence.
Company Description:
- MSD is committed to using the power of leading-edge science to save and improve lives around the world.
- The company is at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals.
- MSD fosters a diverse and inclusive global workforce and operates responsibly every day to enable a safe, sustainable, and healthy future for all people and communities.
Company Specialties:
- Pharmaceutical manufacturing and distribution.
- Research and development of new medicines and vaccines.
- Global public health initiatives and partnerships.
Company Website: www.msd.com
ASSUMPTION: MSD's large size and global presence offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals with 2-5 years of experience in scientific engagement or a related field.
Reporting Structure: The Brand Engagement Specialist will report directly to the Brand Manager and work closely with cross-functional teams, including marketing, key account managers, and field force teams.
Work Arrangement: This role has a hybrid work arrangement, with a combination of on-site and remote work.
Growth Opportunities:
- Progression to senior roles within the brand management or medical affairs teams.
- Expansion into other therapeutic areas or regions within MSD.
- Development of leadership and management skills through mentorship and training programs.
ASSUMPTION: The growth opportunities listed are not guaranteed but are common paths for professionals in this role and industry.
🌍 Location & Work Environment
Office Type: MSD's Ho Chi Minh City office is a modern, collaborative workspace with state-of-the-art facilities.
Office Location(s): Le Duan, District 1, Ho Chi Minh City, Vietnam
Geographic Context:
- Ho Chi Minh City is a vibrant, bustling metropolis with a rich cultural heritage and numerous entertainment options.
- The city is well-connected by public transportation, making it easy to commute to work.
- Vietnam offers a low cost of living compared to many other Asian countries, with affordable housing, food, and entertainment options.
Work Schedule: The work schedule for this role is typically Monday to Friday, with flexible hours to accommodate meetings and events.
ASSUMPTION: The work environment at MSD's Ho Chi Minh City office is collaborative and inclusive, with a strong focus on teamwork and innovation.
💼 Interview & Application Insights
Typical Process:
- Online application submission.
- Phone or video screen with the hiring manager.
- In-depth interviews with cross-functional team members.
- Final interview with the brand manager.
Key Assessment Areas:
- Scientific knowledge and understanding of prevention medicine.
- Communication and presentation skills.
- Customer engagement and objection handling skills.
- Cultural fit and alignment with MSD's values.
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for behavioral and situational interview questions that focus on your problem-solving, communication, and teamwork skills.
- Research MSD's company culture and values to demonstrate your fit and enthusiasm for the role.
ATS Keywords: Scientific engagement, prevention medicine, communication skill, presentation skill, customer engagement, self-learning, training coordination, event planning, material review, medical knowledge, pharma industry knowledge, objection handling, clinical studies knowledge, epidemiology knowledge, speaker coordination, KOL engagement, decision maker engagement
ASSUMPTION: The interview process may vary depending on the hiring manager and the specific needs of the team.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint).
- Salesforce or other CRM platforms.
- Presentation software (e.g., Prezi, Keynote).
- Project management tools (e.g., Asana, Trello).
ASSUMPTION: The tools and technologies listed are commonly used in this role and industry but may vary depending on the specific needs of the team.
👔 Cultural Fit Considerations
Company Values:
- Innovation.
- One MSD.
- Quality.
- Patient focus.
- Integrity.
Work Style:
- Collaborative and team-oriented.
- Adaptable and flexible.
- Results-driven and proactive.
Self-Assessment Questions:
- How do you stay updated on the latest developments in prevention medicine and epidemiology?
- Can you provide an example of a time when you had to handle a difficult objection from a key stakeholder?
- How do you approach working with cross-functional teams to achieve common goals?
ASSUMPTION: The self-assessment questions are designed to help applicants evaluate their fit with MSD's company culture and values, as well as their suitability for the role.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines, especially during peak event seasons.
- Travel requirements for attending and representing MSD at key scientific and marketing events.
- Adapting to a fast-paced and dynamic work environment with frequent changes and updates.
- Balancing the need for scientific accuracy with the need for clear and concise communication.
ASSUMPTION: The potential challenges listed are common to this role and industry but may vary depending on the specific needs of the team and the company.
📈 Similar Roles Comparison
- Compared to a Medical Science Liaison role, this role has a stronger focus on customer engagement and event planning, with less emphasis on scientific research and publication.
- In the pharmaceutical industry, this role is similar to a Brand Manager or Medical Affairs Manager role, with a focus on engaging with key stakeholders and communicating scientific information.
- Career progression in this role could lead to senior roles within brand management or medical affairs, with potential expansion into other therapeutic areas or regions within MSD.
ASSUMPTION: The role comparisons provided are not exhaustive but offer a general overview of how this role compares to similar positions in the pharmaceutical industry.
📝 Sample Projects
- Developing and delivering a presentation on a new product launch to a group of key opinion leaders at a scientific conference.
- Coordinating a training session for medical representatives on the latest clinical studies and data for an in-line product.
- Working with a cross-functional team to build an engagement strategy for a key account, including event planning and material review.
ASSUMPTION: The sample projects listed are not exhaustive but provide examples of the types of tasks and responsibilities that may be required in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall brand management strategy for MSD in Vietnam?
- What opportunities are there for professional development and growth within this role and the company?
- How does MSD support work-life balance for its employees, especially those in hybrid or remote roles?
- What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to those efforts?
ASSUMPTION: The key questions to ask during the interview are designed to help applicants better understand the role, the team, and the company, as well as to demonstrate their interest and enthusiasm for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link.
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for behavioral and situational interview questions that focus on your problem-solving, communication, and teamwork skills.
- Research MSD's company culture and values to demonstrate your fit and enthusiasm for the role.
- Follow up with the hiring manager one week after your final interview to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
