📌 Core Information
🔹 Job Title: Brand Standards, Guest Experience & Food Safety Advisor
🔹 Company: Ecolab
🔹 Location: USA - Minnesota - Duluth
🔹 Job Type: Full-Time
🔹 Category: Brand Protection
🔹 Date Posted: April 16, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site with up to 50% overnight travel
🚀 Job Overview
Key aspects of this role include:
- Conducting brand protection visits at client locations
- Providing consulting, coaching, and training to meet client expectations
- Developing and delivering presentations of assessment findings and recommendations
- Partnering with other EcoSure and Ecolab teams to solve client challenges
- Supporting the growth initiatives of our company and our clients
ASSUMPTION: This role requires strong communication, interpersonal, and problem-solving skills to effectively interact with clients and provide valuable insights.
📋 Key Responsibilities
✅ Conduct brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
✅ Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents
✅ Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
✅ Partner with other EcoSure and Ecolab teams to solve client challenges
✅ Complete a budgeted number of visits each week, delivering an exceptional client experience
✅ Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
✅ Support the growth initiatives of our company and our clients
ASSUMPTION: This role involves frequent travel and may require working evenings, weekends, and overtime as business needs dictate.
🎯 Required Qualifications
Education: High school diploma
Experience: 2 years of hospitality industry-related experience
Required Skills:
- Strong communication and interpersonal skills
- Excellent problem-solving skills
- Ability to work well under pressure and juggle tasks
- Strong planning and organizational skills with high attention to detail
- Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making skills
Preferred Skills:
- Bachelor’s degree in culinary, hospitality or business field
- Multilingual (Spanish & French preferred)
- Advanced consultative skills
ASSUMPTION: While not explicitly stated, a valid Driver’s License is required for this role due to the need to travel to client locations.
💰 Compensation & Benefits
Salary Range: $52,100 - $78,100 per year
Benefits:
- Medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation, holidays, parental leave, employee stock purchase plans, discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations
Working Hours: Full-time position with up to 50% overnight travel
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and may vary depending on factors such as experience, education, and location.
📌 Applicant Insights
🔍 Company Context
Industry: Ecolab is a global leader in water, hygiene, and infection prevention solutions and services. They protect people and vital resources, helping customers achieve clean water, safe food, and healthy environments.
Company Size: Ecolab has over 10,000 employees worldwide, providing a large and diverse work environment.
Founded: Ecolab was founded in 1923 and has since grown into a global company with operations in more than 170 countries.
Company Description:
- Ecolab partners with millions of customers to deliver comprehensive science-based solutions, data-driven insights, and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use.
- The company operates in various markets, including food, healthcare, life sciences, hospitality, and industrial.
- Ecolab is committed to sustainability and has annual sales of over $15 billion.
Company Specialties:
- Safe Food
- Clean Water
- Abundant Energy
- and Healthy Environments
Company Website: www.ecolab.com
ASSUMPTION: Ecolab's large size and global presence offer opportunities for career growth and development within the company.
📊 Role Analysis
Career Level: This role is an entry to mid-level position within the brand protection division of Ecolab.
Reporting Structure: The Brand Protection Advisor reports directly to the EcoSure division and works closely with other EcoSure and Ecolab teams.
Work Arrangement: This is an on-site position with up to 50% overnight travel required.
Growth Opportunities:
- Ecolab offers a paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training.
- The company provides opportunities for career growth in operations, training, sales, or leadership.
- Ecolab supports a culture of safety that includes top-notch safety training and personal protective equipment.
ASSUMPTION: This role provides an opportunity to gain experience in brand protection, consulting, and client management within a large, global company.
🌍 Location & Work Environment
Office Type: On-site with frequent travel
Office Location(s): Duluth, Minnesota
Geographic Context:
- Duluth is located in northeastern Minnesota and is the fourth-largest city in the state.
- The city is situated on the shores of Lake Superior and offers a mix of urban and outdoor recreational opportunities.
- Duluth has a humid continental climate with warm summers and cold, snowy winters.
Work Schedule: Full-time position with up to 50% overnight travel required. Occasional evenings, weekends, and overtime may be required as business needs dictate.
ASSUMPTION: The on-site nature of this role with frequent travel may appeal to individuals who enjoy working in various environments and interacting with diverse clients.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring manager and team members
- Background check and reference check
- Job offer
Key Assessment Areas:
- Problem-solving skills
- Communication and interpersonal skills
- Attention to detail
- Adaptability and flexibility
Application Tips:
- Highlight relevant hospitality industry experience and any multilingual skills
- Tailor your resume to emphasize skills and experiences related to the job description
- Prepare for behavioral interview questions that focus on problem-solving, communication, and adaptability
ATS Keywords: Brand protection, guest experience, food safety, public health, workplace safety, product quality, consulting, coaching, training, customer service, problem-solving, planning, organizational skills, attention to detail, initiative, decision-making
ASSUMPTION: Ecolab's application process may include assessments and interviews focused on evaluating the candidate's problem-solving, communication, and adaptability skills.
🛠️ Tools & Technologies
- Tablet
- Microsoft Suite
- Customer Relationship Management (CRM) technology
ASSUMPTION: Familiarity with Microsoft Suite and CRM technology is beneficial for this role, as they are essential tools for performing job functions efficiently.
👔 Cultural Fit Considerations
Company Values:
- Safety is our top priority
- We act with integrity and respect
- We take ownership and deliver results
- We collaborate and innovate
Work Style:
- Ecolab fosters a culture of safety that prioritizes the well-being of employees and clients
- The company values initiative, good judgment, and superior decision-making skills
- Ecolab encourages collaboration and innovation to drive results
Self-Assessment Questions:
- Do you have experience working in the hospitality industry or a related field?
- Are you comfortable working independently and making decisions under pressure?
- Do you have strong communication and interpersonal skills, and the ability to work well with diverse clients?
ASSUMPTION: Ecolab values employees who prioritize safety, act with integrity, take ownership, and collaborate effectively with others.
⚠️ Potential Challenges
- Frequent travel and overnight stays may be required, which can be challenging for individuals with family or personal commitments
- The role may require working evenings, weekends, and overtime as business needs dictate
- Candidates must be comfortable working in various environments and interacting with diverse clients
- Successful candidates must be able to lift and carry 25 pounds and be around, touch, and potentially consume food made from or with animal products and/or top allergens
ASSUMPTION: These challenges may be mitigated by effective time management, communication, and adaptability skills.
📈 Similar Roles Comparison
- Brand Protection Advisor vs. Brand Manager: The Brand Protection Advisor role focuses more on on-site visits, consulting, and coaching, while the Brand Manager role is more strategic and focuses on brand strategy, marketing, and communication.
- Industry-specific context: The Brand Protection Advisor role is specific to the brand protection division of Ecolab, which focuses on protecting customers' brands through operational excellence and guest experience.
- Career path comparison: This role provides an opportunity to gain experience in brand protection, consulting, and client management, which can lead to career growth in operations, training, sales, or leadership within Ecolab.
ASSUMPTION: Understanding the differences between similar roles and the specific context of this role within Ecolab can help candidates tailor their application and prepare for the interview process.
📝 Sample Projects
- Conducting a brand protection visit at a hotel, assessing the guest experience, and providing coaching and training to the staff to improve brand standards
- Developing a presentation for a restaurant client, outlining assessment findings, areas of improvement, and recommendations to enhance the guest experience and protect the brand
- Partnering with other EcoSure and Ecolab teams to solve a client challenge, such as implementing a new food safety program or addressing a guest experience concern
ASSUMPTION: These sample projects illustrate the key responsibilities and skills required for the Brand Protection Advisor role within Ecolab.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in the life of a Brand Protection Advisor?
- How does the Brand Protection Advisor role collaborate with other EcoSure and Ecolab teams to solve client challenges?
- What opportunities are there for career growth and development within the brand protection division and Ecolab as a whole?
- How does Ecolab support work-life balance for employees with frequent travel requirements?
- What are the most challenging aspects of the Brand Protection Advisor role, and how can I best prepare to succeed in this position?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates the candidate's interest in the role and eagerness to succeed.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant hospitality industry experience, multilingual skills, and any other qualifications mentioned in the job description
- Prepare a cover letter that explains your interest in the Brand Protection Advisor role and how your skills and experiences make you a strong fit for the position
- If applicable, prepare examples or a portfolio showcasing your relevant work in brand protection, consulting, or client management
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the role and inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
