Business Account Manager - Arnotts

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📌 Core Information

🔹 Job Title: Business Account Manager - Arnotts

🔹 Company: Dermalogica

🔹 Location: Dublin, Dublin, Ireland

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: Not specified

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Coaching and mentoring a sales team.
• Growing market share and business retention.
• Motivating and supporting teams to achieve targets.
• Utilizing CRM systems for data analysis and strategy recommendations.

ASSUMPTION: The job title states "Business Account Manager," but the job description mentions responsibilities similar to a Regional Sales Manager. This listing likely combines both roles, reflecting strategic account management coupled with regional sales oversight.

📋 Key Responsibilities

✅ Personalize customer experiences in skincare.

✅ Set up treatments as comprehensive skincare programs.

✅ Drive retail growth through innovation and team support.

✅ Implement in-store events and masterclasses.

✅ Serve as a role model in service excellence.

✅ Conduct counter training for new innovations.

✅ Maintain grooming and brand standards.

ASSUMPTION: Responsibilities imply a strong focus on customer interaction, education, and team support, indicative of a role that combines direct sales with educational aspects.

🎯 Required Qualifications

Education: Level 3 in Beauty Therapy with Facial Electricals (essential); Level 4 (preference) including Microneedling and Chemical Peels, which can be funded by the company.

Experience: Minimum 2 years of management experience in a retail environment.

Required Skills:

• Proven management and team leadership.
• Creative thinking for event planning.
• Passion and expertise in skincare.

Preferred Skills:

• Advanced skincare treatment execution.
• CRM and data analysis proficiency.

ASSUMPTION: The educational requirements emphasize a blend of practical and theoretical knowledge, crucial for the brand's premium positioning in skincare.

💰 Compensation & Benefits

Salary Range: €30,000 - €32,000

Benefits:

• Private Health Care with Laya Healthcare
• 5% pension contribution
• Birthday day off and paid sick days
• Monthly and product discounts
• Learning and development opportunities

Working Hours: Not specified; assumed standard retail hours with potential weekend work due to customer interaction focus.

ASSUMPTION: Benefits are geared towards employee well-being and professional development, with a comprehensive approach to maintaining job satisfaction.

📌 Applicant Insights

🔍 Company Context

Industry: Personal Care Product Manufacturing

Company Size: 201-500 employees, providing a balance of growth opportunities and company-wide access to resources.

Founded: 1986

Company Description:

• Pioneers in professional-grade skincare.
• Offers substantial educational support for skin therapists.
• Committed to innovative, custom solutions for skin health.

Company Specialties:

• Skin health
• Post-graduate education
• Professional skin care

Company Website: http://www.dermalogica.com

ASSUMPTION: Collaboration with educational institutions suggests emphasis on career growth for employees, supporting professional credibility within the skincare industry.

📊 Role Analysis

Career Level: Intermediate management, interaction with district managers.

Reporting Structure: Reports to District Sales & Retail Training Managers.

Work Arrangement: On-site role, primarily based in Arnotts, Dublin.

Growth Opportunities:

• Advancement within the company's retail management tracks.
• Specialization in professional skincare education.
• Possibility of regional leadership roles.

ASSUMPTION: Direct interaction with management indicates potential for leadership development, particularly valuable for those aiming to enhance their career within the beauty industry.

🌍 Location & Work Environment

Office Type: Retail-based within a prestigious department store.

Office Location(s): Arnotts, Dublin

Geographic Context:

• Central location with access to key customer segments.
• Located in a bustling retail hub.
• Opportunities for local networking and brand visibility.

Work Schedule: Standard retail operations with an emphasis on flexibility to accommodate events.

ASSUMPTION: The work environment is dynamic and customer-oriented, requiring adaptability and excellent communication skills.

💼 Interview & Application Insights

Typical Process:

• Initial online application review.
• Phone or virtual interview.
• In-person interview including practical demonstration.

Key Assessment Areas:

• Customer engagement skills.
• Technical expertise in skincare.
• Leadership and team collaboration potential.

Application Tips:

• Highlight past achievements in customer service.
• Emphasize leadership experience.
• Prepare to discuss skincare knowledge and passion.

ATS Keywords: Skincare, Beauty Therapy, Retail Management, Sales Leadership

ASSUMPTION: The application process is designed to evaluate both professional capability and cultural fit, reflecting the company’s focus on human connection and expertise.

🛠️ Tools & Technologies

• CRM systems
• Business analytics tools
• Skincare treatment equipment

ASSUMPTION: Proficiency in technology related to customer management and skincare treatments is essential to perform effectively in this role.

👔 Cultural Fit Considerations

Company Values:

• Innovation in skincare solutions.
• Commitment to education and development.
• Respect and value for diverse perspectives.

Work Style:

• Collaborative and team-oriented.
• Customer-focused with a personal touch.
• Driven by passion for skincare and wellness.

Self-Assessment Questions:

• Do you have a genuine passion for skincare and customer service?
• How do you handle challenges in a retail setting?
• Are you comfortable with continuous learning and development?

ASSUMPTION: A strong cultural fit would require not only meeting technical requirements but also matching the company's ethos in innovation and customer engagement.

⚠️ Potential Challenges

• High-pressure sales targets.
• The need for independent work on a single-counter setup.
• Keeping up with continuous product and industry innovation.
• Balancing customer service with administrative duties.

ASSUMPTION: Challenges are typical for high-involvement sales roles in competitive industries, necessitating resilience and strong organizational skills.

📈 Similar Roles Comparison

• Versatility in roles similar to a Retail Manager or Beauty Consultant.
• Higher emphasis on customer education than typical sales roles.
• A focus on team-oriented leadership over solitary position roles.

ASSUMPTION: Role offers a blend of sales, education, and leadership, setting it apart from purely retail-focused or managerial positions.

📝 Sample Projects

• Developing in-store event plans to increase customer engagement.
• Training new team members on skincare program implementation.
• Creating personalized customer skincare plans using new product lines.

ASSUMPTION: Sample projects reflect the practical application of skills in tandem with customer-facing responsibilities and strategic planning.

❓ Key Questions to Ask During Interview

• What are the key performance indicators for success in this role?
• How is success measured for in-store events and initiatives?
• What resources are available for continuous professional development?
• How does the company support employee input in product development and customer feedback?
• What career progression opportunities exist within the company?

ASSUMPTION: These questions target job growth, resource availability, and success metrics, aiding candidates in determining alignment with personal career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant experience and qualifications.
• Prepare examples of past success in similar roles.
• Research company culture and align your presentation accordingly.
• Follow up with the hiring team to express continued interest.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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