📌 Core Information
🔹 Job Title: Business Account Manager - HBeauty
🔹 Company: Dermalogica
🔹 Location: Milton Keynes, United Kingdom
🔹 Job Type: On-site
🔹 Category: 💼 Account Management
🔹 Date Posted: Tue Apr 01 2025
🔹 Experience Level: Not specified
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Engaging with customers to guide them on a personalized skincare journey
- Designing treatment plans that integrate homecare recommendations
- Driving retail growth and achieving monthly targets
- Creating and managing events to attract customer interest
ASSUMPTION: This role involves a high level of customer interaction, assuming strong communication skills and an affinity for sales are integral to success in this position.
📋 Key Responsibilities
✅ Advise and connect with customers to provide personalized skincare experiences
✅ Establish skincare programs that align treatments with homecare solutions
✅ Motivate team members to surpass growth and location targets
✅ Coordinate and lead masterclasses and in-store events
✅ Serve as a model for performing professional skincare services
✅ Collaborate with District Sales & Education and Retail Training Managers for training delivery
✅ Maintain grooming standards to consistently embody the brand
ASSUMPTION: Responsibilities suggest the need for a self-starter who is comfortable working independently at a potentially solitary counter setup.
🎯 Required Qualifications
Education: Equivalent Level 3 in Beauty Therapy with Facial Electricals is essential.
Experience: At least 2 years of management experience in a retail environment
Required Skills:
- Professional skincare expertise
- Strong leadership and team motivation skills
- Event coordination and execution
Preferred Skills:
- Level 4 Beauty Therapy qualification (Microneedling and Chemical Peels)
- Creative thinking for customer engagement
ASSUMPTION: Emphasis on beauty therapy qualifications suggests technical expertise in advanced skincare techniques is highly desirable.
💰 Compensation & Benefits
Salary Range: £24,000-£27,000, plus uncapped commission and quarterly bonus
Benefits:
- Private Health Care with Vitality and Medicash
- Life insurance with Legal and General, which includes various health services
- 5% pension contribution from the company
- Your Birthday off work, plus 5 paid sick days per year
- £70 monthly product allocation
- 30% discount on Unilever Prestige Brands
Working Hours: Not specified, but it is assumed to require typical retail operation hours including weekends
ASSUMPTION: Compensation suggests a focus on performance incentives, targeting goal-driven individuals.
📌 Applicant Insights
🔍 Company Context
Industry: Personal Care Product Manufacturing
Company Size: 201-500 employees, indicative of a tight-knit working environment
Founded: Not specified
Company Description:
- Global leader in professional skincare
- Rooted in education with strong emphasis on personal and professional development
- Innovative in personalized skincare solutions
Company Specialties:
- Skin health
- Post-graduate education
- Professional skin care
Company Website: http://www.dermalogica.com
ASSUMPTION: Firm foundation in education and training emphasizes ongoing development, appealing to those eager for continuous learning.
📊 Role Analysis
Career Level: Mid-level management position
Reporting Structure: Reports to District Sales & Education Manager
Work Arrangement: On-site with autonomy at a single-person counter
Growth Opportunities:
- Potential for advancement into senior management roles
- Opportunities to gain new skills through funded Level 4 qualifications
- Networking within an internationally renowned skincare brand
ASSUMPTION: The opportunity to drive a single-person operation suggests a suitable role for those who thrive in autonomously driven environments.
🌍 Location & Work Environment
Office Type: Retail setting in a prestigious beauty store
Office Location(s): Milton Keynes, United Kingdom
Geographic Context:
- Milton Keynes is a growing urban center with a vibrant retail market
- Access to major transport links, conducive to a wide customer base
- Cultural amenities provide a lively environment beyond work
Work Schedule: Likely aligned with retail hours, requiring flexibility
ASSUMPTION: Retail setting implies dynamic interactions within a busy store environment with potential managerial responsibilities.
💼 Interview & Application Insights
Typical Process:
- Submission of resume and cover letter
- Screening interview with HR
- In-person interview focusing on technical skills and customer engagement strategies
Key Assessment Areas:
- Understanding of advanced skincare treatments
- Experience in driving sales and event management
- Leadership capabilities and ability to work independently
Application Tips:
- Highlight accomplishments in beauty therapy and retail management
- Include examples of successful customer engagement strategies
- Demonstrate passion for skincare and personal growth in cover letter
ATS Keywords: Beauty Therapy, Retail Management, Customer Engagement, Skincare
ASSUMPTION: The interview process appears to emphasize both technical skills relevant to beauty therapy and soft skills related to customer relationships.
🛠️ Tools & Technologies
- Skincare treatment devices and equipment
- POS and retail management systems
- Event management software
ASSUMPTION: Technologies highlighted suggest proficiency in both technical and customer management tools is beneficial.
👔 Cultural Fit Considerations
Company Values:
- Excellence in customer service and education
- Dedication to product innovation and quality
- Commitment to inclusivity and diversity
Work Style:
- Independently motivated with a focus on initiative
- Collaborative approach to training and event management
- Creative and adaptable in sales strategies
Self-Assessment Questions:
- Am I passionate about skincare and customer service?
- Do I thrive in an autonomous work environment?
- Can I effectively manage sales and motivate a small team?
ASSUMPTION: Success in this role likely depends on a balance of independent motivation and a strong customer-oriented mindset.
⚠️ Potential Challenges
- Managing single-person counter responsibilities
- Adapting to retail schedules and customer flow
- Meeting and exceeding sales targets consistently
- Remaining updated with new skincare technologies and treatments
ASSUMPTION: The role's independence may present challenges for those unaccustomed to solitary work settings.
📈 Similar Roles Comparison
- Similar roles in other skincare brands may offer more team collaboration
- Positions in general retail management might have broader product responsibility
- Roles in larger companies may provide structured career paths but less autonomy
ASSUMPTION: Compared to large retail chain roles, this position offers more personal impact but possibly less structural career development.
📝 Sample Projects
- Developing a quarterly skincare masterclass to boost customer engagement
- Implementing a customer loyalty program to enhance repeat sales
- Leading a team in a holiday retail campaign promoting bundled skincare packages
ASSUMPTION: Projects would mostly involve innovative ways to improve customer experience and increase sales.
❓ Key Questions to Ask During Interview
- What are the typical challenges faced at the Milton Keynes location?
- How does Dermalogica measure success in this role?
- Can you describe a successful event you’ve launched recently?
- What support is available for further training and development?
- How does this role integrate with other company departments?
ASSUMPTION: These questions aim to provide insight into the company's priorities and resources available for professional growth.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Prepare a tailored resume highlighting relevant experience
- Draft a compelling cover letter demonstrating passion for skincare
- Gather certification documentation for required qualifications
- Follow up with HR after submission for application status
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
