π Core Information
πΉ Job Title: Business Analyst (Media & Marketing, ecommerce)
πΉ Company: Brillio
πΉ Location: San Ramon, California, United States
πΉ Job Type: Hybrid (Onsite 2-3 days)
πΉ Category: Information Technology & Services
πΉ Date Posted: 2025-05-06
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site (Hybrid)
π Job Overview
Key aspects of this role include:
- Working with business teams across Marketing, eCommerce, and Data Analytics to analyze, document, and develop requirements
- Defining digital strategy and execution roadmaps for clients
- Designing and implementing differentiated digital solutions
- Liaising between product users/stakeholders and development teams
- Delivering solutions within scope and committed timelines
ASSUMPTION: This role requires a high level of experience and expertise in business analysis, with a focus on media, marketing, and ecommerce domains. It involves working closely with various teams and stakeholders to ensure requirements are met and projects are delivered successfully.
π Key Responsibilities
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Organizing, preparing, and leading requirements definition sessions with business stakeholders and/or subject matter experts
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Documenting and translating complex business problems into business requirements and functional technical solutions
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Providing the right level of documentation for the audience and objective (i.e., User Stories, PRDs, Wireframes, User Journey Maps, System Requirements, PowerPoint, etc.)
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Translating requirements into concise JIRA tickets (Epics, User Stories, Tasks) with defined Acceptance Criteria
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Validating requirements through prototyping, wireframing, and other methods to ensure they are viable and meet customer needs for sign-off
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Ensuring requirements are testable and that the testing process is properly executed
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Maintaining a traceability matrix to ensure that all requirements are met in the final product
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Managing multiple work streams, assessing priorities, and delivering complete, accurate work
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Effectively working with cross-functional teams to deliver projects on time and within budget
ASSUMPTION: The role requires strong communication, collaboration, and project management skills to work effectively with various teams and stakeholders.
π― Required Qualifications
Education: Degree level qualification in Technology, Engineering, Business, or related discipline
Experience: 10+ years' experience as a BA/BSA preferably working in media industry or within marketing technology teams.
Required Skills:
- Domain knowledge of Marketing, CRM, or Advertising technologies and concepts
- Demonstrated ability implementing/practicing Agile software development techniques
- Hands-on experience writing user stories, leading user interviews, and capturing functional requirements using Jira and Confluence
- Strong critical thinking and problem-solving skills
- Detail-oriented and capable of delivering a high level of accuracy
- Anticipates needs and takes initiative to address challenges
Preferred Skills:
- Hands-on experience with: Figma, Photoshop
- Working knowledge of: Mobile/browser testing, SQL, REST and GQL apis, Postman or equivalent, Google Analytics
ASSUMPTION: The required skills are essential for success in this role, while the preferred skills would be beneficial but not critical for a candidate's application.
π° Compensation & Benefits
Salary Range: $90,000 - $100,000 a year
Benefits:
- Know what itβs like to work and grow at Brillio: Click here
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range is based on the provided information, and benefits are assumed to be standard for the industry and company size.
π Applicant Insights
π Company Context
Industry: Information Technology & Services
Company Size: 5,001-10,000 employees
Founded: 2014
Company Description:
- Brillio is one of the fastest-growing digital technology service providers
- Partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage
- Expertise in customer experience transformation, data analytics, AI, platform and product engineering, cloud infrastructure, and security
Company Specialties:
- Digital Transformation
- Customer Experience
- Design Thinking
- Product and Platform Engineering
- Digital Infrastructure
- Mobility
- Healthcare
- Life Sciences
- Telecommunications
- Media
- Hi Tech
- Banking and Financial Services
- Insurance
- Retail
- CPG
- Artificial Intelligence
- Cloud Computing
- Internet of Things (IoT)
- Consulting
- and Data Analytics
Company Website: Brillio
ASSUMPTION: Brillio is a large, established company with a diverse range of services and expertise, offering numerous opportunities for growth and development.
π Role Analysis
Career Level: Senior/Experienced
Reporting Structure: This role reports directly to the Digital Marketing Tools team
Work Arrangement: Hybrid (On-site 2-3 days per week)
Growth Opportunities:
- Potential to work on diverse projects across various industries
- Opportunities to develop expertise in emerging technologies
- Possibility to advance to leadership or management roles
ASSUMPTION: This role offers numerous growth opportunities for the right candidate, with the potential to learn and develop new skills while working on challenging projects.
π Location & Work Environment
Office Type: Corporate office
Office Location(s): San Ramon, California, United States
Geographic Context:
- San Ramon is located in the San Francisco Bay Area, offering a mix of urban and suburban living
- The area has a Mediterranean climate, with mild winters and warm, dry summers
- San Ramon is known for its high quality of life, excellent schools, and numerous outdoor recreational opportunities
Work Schedule: Full-time (40 hours per week), with flexibility for remote work
ASSUMPTION: The work environment is professional and collaborative, with a focus on innovation and digital transformation. The location offers a high quality of life and numerous opportunities for outdoor recreation and leisure.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- Technical assessment or case study
- On-site or virtual interview with the team
- Final interview with the director or VP
Key Assessment Areas:
- Technical skills and experience
- Problem-solving abilities
- Communication and collaboration skills
- Cultural fit and alignment with company values
Application Tips:
- Highlight relevant experience and achievements in your resume, with a focus on media, marketing, and ecommerce domains
- Tailor your cover letter to demonstrate your understanding of the role and how your skills and experience make you a strong fit
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and experience
ATS Keywords: Business Analyst, Media, Marketing, Ecommerce, Agile, JIRA, Confluence, CRM, Advertising Technologies, Critical Thinking, Problem Solving, Detail-Oriented, Figma, Photoshop, Google Analytics
ASSUMPTION: The application process is thorough and competitive, with a focus on assessing technical skills, problem-solving abilities, and cultural fit. Applicants should be prepared to demonstrate their expertise and alignment with the company's values.
π οΈ Tools & Technologies
- JIRA
- Confluence
- Figma
- Photoshop
- Google Analytics
- SQL
- REST and GQL apis
- Postman or equivalent
- Mobile/browser testing
ASSUMPTION: The tools and technologies listed are essential for success in this role, and candidates should have experience with or be willing to learn these platforms.
π Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Agile
- Accountable
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Focused on continuous learning and improvement
- Results-driven and accountable
Self-Assessment Questions:
- Do you have a proven track record of success in business analysis roles, with a focus on media, marketing, and ecommerce domains?
- Are you comfortable working in a fast-paced, dynamic environment and collaborating with cross-functional teams?
- Do you have strong problem-solving skills and the ability to think critically and creatively?
- Are you committed to continuous learning and improvement, and do you have a growth mindset?
ASSUMPTION: Brillio values a customer-centric, innovative, and collaborative work environment, with a focus on continuous learning and improvement. Candidates should assess their fit with these values and work style before applying.
β οΈ Potential Challenges
- Working with multiple teams and stakeholders, requiring strong communication and collaboration skills
- Managing multiple work streams and priorities, requiring strong project management skills
- Keeping up with the latest trends and technologies in media, marketing, and ecommerce domains
- Working in a fast-paced, dynamic environment, which may require flexibility and adaptability
ASSUMPTION: The role presents numerous challenges and opportunities for growth, requiring strong communication, collaboration, and project management skills, as well as a willingness to learn and adapt in a fast-paced environment.
π Similar Roles Comparison
- Compared to other business analyst roles, this position requires a higher level of experience and expertise in media, marketing, and ecommerce domains
- Industry-specific context: The media and marketing industry is dynamic and fast-paced, with a constant evolution of technologies and trends
- Career path comparison: This role offers opportunities to develop expertise in media, marketing, and ecommerce domains and advance to leadership or management roles
ASSUMPTION: This role is unique in its focus on media, marketing, and ecommerce domains, requiring a high level of experience and expertise. It offers numerous opportunities for growth and development, with the potential to advance to leadership or management roles.
π Sample Projects
- Developing and implementing a CRM system for a media company to manage customer relationships and improve marketing effectiveness
- Designing and implementing an ecommerce platform for a retail client, including integration with marketing and customer service systems
- Analyzing and optimizing marketing campaigns for a client in the financial services industry, using data analytics and AI tools
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities for this role, requiring strong analytical, technical, and communication skills.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics for this role?
- How does this role fit into the overall digital transformation strategy for the company?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- What opportunities are there for professional development and growth within the company?
- How does the company support work-life balance for employees in this role?
ASSUMPTION: Asking these questions demonstrates a strong interest in the role and a commitment to understanding the work environment and opportunities for growth.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Highlight relevant experience and achievements in your resume, with a focus on media, marketing, and ecommerce domains
- Tailor your cover letter to demonstrate your understanding of the role and how your skills and experience make you a strong fit
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and experience
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.