Business Development Executive (Key Account)

📌 Core Information

🔹 Job Title: Business Development Executive (Key Account)

🔹 Company: Ninja Van

🔹 Location: Hanoi, Hà Nội, Vietnam

🔹 Job Type: On-site

🔹 Category: Account Management

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Identifying potential clients among small and medium enterprises (SMEs) and B2C segments.
• Leading contract negotiations and establishing business terms.
• Maintaining and nurturing long-term customer relationships.
• Analyzing market trends for strategic development.

ASSUMPTION: This role primarily targets the logistics needs of SMEs and involves significant client-facing responsibilities requiring strong interpersonal skills.

📋 Key Responsibilities

✅ Seek out potential clients needing transportation services.

✅ Lead negotiations on contract terms and business conditions.

✅ Foster sustainable relationships with clients and understand their needs.

✅ Monitor market trends and competitor activities.

✅ Identify growth opportunities and drive sales through referrals and promotions.

✅ Collaborate with various departments to ensure seamless operations.

✅ Adhere to departmental and internal operational processes.

✅ Explore new opportunities beyond current limits, including cross-selling Ninja Van services.

✅ Support business activities to ensure project success and stakeholder approval.

ASSUMPTION: The job requires coordination with internal teams and external partners to streamline processes and expand the client base effectively.

🎯 Required Qualifications

Education: Diploma or Bachelor's degree

Experience: Minimum of 1 year in business development or key account management, preferably in logistics or e-commerce.

Required Skills:

• Strong negotiation capabilities to finalize contracts.
• Proficiency in Microsoft Office.
• Systematic work approach and experience with management systems.

Preferred Skills:

• Existing relationships with e-commerce and social commerce platforms.
• In-depth knowledge of the e-commerce and social commerce sectors.

ASSUMPTION: Experience in logistics or e-commerce is critical for effectively negotiating and understanding client needs in these areas.

💰 Compensation & Benefits

Salary Range: ₫10,000,000 - ₫12,000,000 per month

Benefits:

• Annual performance bonus and 13th-month salary bonus.
• Annual salary reviews and company-provided laptop.
• Comprehensive health insurance on full salary.
• Annual leave of 12 days and 5 sick days with full pay, along with periodic health check-ups.
• Year-end parties and team-building events.

Working Hours: 40 hours per week

ASSUMPTION: The role offers competitive benefits typical of the logistics industry, aiming to attract and retain top talent through health, financial, and work-life balance incentives.

📌 Applicant Insights

🔍 Company Context

Industry: Transportation, Logistics, Supply Chain and Storage

Company Size: 5,001-10,000 employees

Founded: 2015

Company Description:

• Ninja Van is a leading last-mile delivery service provider in Southeast Asia.
• Specializes in supporting local SMEs with strategic programs.
• Provides flexible services with real-time tracking and professional customer support.

Company Specialties:

• Supply chain management
• Efficient delivery services
• E-commerce integration

Company Website: https://linktr.ee/Ninjaxpress

ASSUMPTION: Ninja Van has positioned itself as a forward-thinking logistics provider with an emphasis on technology-enabled solutions for SMEs.

📊 Role Analysis

Career Level: Entry to mid-level professional role.

Reporting Structure: Likely reports to a senior manager or director in the business development department.

Work Arrangement: Strictly on-site for hands-on client engagement and collaboration with the team.

Growth Opportunities:

• Advancement to managerial positions within the business development team.
• Opportunities for cross-departmental moves into project management roles.
• Participation in strategic projects that impact company growth.

ASSUMPTION: The role may provide career advancement through exposure to different business facets and leadership development programs.

🌍 Location & Work Environment

Office Type: Modern and dynamic office space situated in Hanoi.

Office Location(s): Primary location in Hanoi, Vietnam.

Geographic Context:

• Centrally located with access to business districts and local amenities.
• Hanoi offers a mix of cultural heritage and a growing business landscape.
• Proximity to key customer bases and logistics hubs.

Work Schedule: Standard workweek with occasional needs for flexibility based on client meetings and project deadlines.

ASSUMPTION: The work environment is vibrant, fostering engagement and collaboration among team members with a focus on providing top-tier client service.

💼 Interview & Application Insights

Typical Process:

• Initial application screening via resume and cover letter.
• Preliminary phone interview with HR representative.
• Competency-based interview with line manager.

Key Assessment Areas:

• Proven ability in business development and account management.
• Negotiation skills testing through role-play scenarios.
• Cultural and team fit assessment.

Application Tips:

• Highlight specific achievements in business development.
• Demonstrate understanding of e-commerce and logistics sectors.
• Prepare to discuss market analysis and trend observation experiences.

ATS Keywords: Business Development, Key Account Management, E-commerce, Logistics, Market Analysis

ASSUMPTION: The application process is designed to identify candidates with a proactive and strategic mindset, complemented by their ability to effectively navigate and contribute to relationship management.

🛠️ Tools & Technologies

• Microsoft Office Suite
• CRM Software
• Business analytics tools

ASSUMPTION: Familiarity with common business and CRM tools is crucial for daily operations and strategic decision-making processes.

👔 Cultural Fit Considerations

Company Values:

• Customer-centricity
• Innovation-driven approach
• Commitment to growth and excellence

Work Style:

• Collaborative team environment
• Focus on proactive problem-solving
• Results-oriented work ethics

Self-Assessment Questions:

• How do you build and maintain long-term client relationships?
• What is your strategy for identifying market trends?
• How would you expand our client base in a competitive market?

ASSUMPTION: Candidates should align with Ninja Van's innovative spirit and its goal of delivering exceptional customer service, requiring adaptability and teamwork.

⚠️ Potential Challenges

• Navigating competitive market dynamics in logistics.
• Dealing with rapidly changing client needs.
• Ensuring cross-departmental communication for seamless operations.
• Managing client expectations effectively.

ASSUMPTION: The role may involve high-pressure situations where quick decision-making is essential for navigating client and market demands effectively.

📈 Similar Roles Comparison

• This role is comparable to Account Manager positions in tech startups.
• Differences lie in the emphasis on logistics and service provision strategies.
• Similar roles may require higher technical expertise in logistics management.

ASSUMPTION: While similar roles might exist in different industries, this position emphasizes client relationship management and business growth in a logistics context.

📝 Sample Projects

• Developing a new client portfolio strategy for increasing market share.
• Leading a promotional campaign to onboard new B2C clients.
• Improving cross-selling techniques for current clients in the logistics sector.

ASSUMPTION: Sample projects highlight the role's strategic and client-focused nature, requiring a blend of analytical and interpersonal skills.

❓ Key Questions to Ask During Interview

• What are the main challenges faced by Ninja Van in the logistics sector?
• How are performance metrics determined for this role?
• What is the team structure and what kind of support can I expect?
• How does Ninja Van prioritize client relationships and satisfaction?
• What growth opportunities exist for someone in this role?

ASSUMPTION: Insightful questions can provide clarity on role structure and expectations, helping applicants gauge fit and long-term potential.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the company careers page: Apply Here
• Ensure all application materials highlight relevant experience and achievements.
• Prepare for the interview by researching company services and industry position.
• Follow up with a thank-you email post-interview to express continued interest.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.