Business Development Sales and Marketing Specialist

📌 Core Information

🔹 Job Title: Business Development Sales and Marketing Specialist

🔹 Company: SERVPRO of Northeast San Antonio - 10521

🔹 Location: San Antonio, Texas, United States

🔹 Job Type: Full-Time

🔹 Category: Sales & Marketing

🔹 Date Posted: April 22, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Building and maintaining professional relationships with clients and customers
• Increasing brand awareness through marketing events and online presence
• Utilizing marketing software to track lead activity and opportunities
• Achieving and exceeding sales territory goals

ASSUMPTION: This role requires a proactive and outgoing individual who is comfortable meeting new people and has excellent communication skills. The ideal candidate will be motivated by sales goals and have a strong process-driven attitude.

📋 Key Responsibilities

✅ Understand and effectively communicate the competitive advantages of using SERVPRO to clients and customers

✅ Build and maintain professional relationships with contacts in the sales territory through daily marketing calls

✅ Increase brand awareness by participating in marketing events and online presence management

✅ Utilize marketing software to document daily marketing calls and track lead activity and opportunities

✅ Provide management with revenue updates and reports around the assigned sales territory

✅ Increase sales territory revenue by consistently achieving and exceeding sales territory goals

ASSUMPTION: The role involves a significant amount of outreach and relationship-building, as well as data tracking and reporting.

🎯 Required Qualifications

Education: Bachelor’s degree in marketing, business, or equivalent experience preferred

Experience: A minimum of two years of direct sales experience

Required Skills:

• Excellent communication skills (in-person and online)
• Strong process and results-driven attitude
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check

Preferred Skills:

• Experience in the cleaning, restoration, or insurance industry

ASSUMPTION: While a degree in marketing or business is preferred, equivalent experience in sales or a related field may be considered.

💰 Compensation & Benefits

Salary Range: $40,000 - $60,000 per year (based on experience and performance)

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Working Hours: Full-time, Monday-Friday, with some flexibility for marketing events and client meetings

ASSUMPTION: The salary range provided is an estimate based on industry standards for a sales and marketing role with 2-5 years of experience in the San Antonio area.

📌 Applicant Insights

🔍 Company Context

Industry: Restoration services

Company Size: Small to medium-sized (11-50 employees)

Founded: 1967 (as SERVPRO Industries, LLC)

Company Description:

• SERVPRO of Northeast San Antonio - 10521 is a locally owned and operated franchise of SERVPRO Industries, LLC
• They specialize in fire and water damage restoration, mold remediation, and other cleaning services
• Their mission is to be the premier cleaning and restoration company in their market

Company Specialties:

• Fire and water damage restoration
• Mold remediation
• Other cleaning services

Company Website: https://www.servpro.com/

ASSUMPTION: SERVPRO of Northeast San Antonio - 10521 is part of a larger franchise network, SERVPRO Industries, LLC, which was founded in 1967. The company specializes in restoration services and has a strong focus on customer satisfaction and community involvement.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: Reports directly to the franchise owner or marketing manager

Work Arrangement: On-site, with some flexibility for marketing events and client meetings

Growth Opportunities:

• Advancement to a management or leadership role within the franchise
• Opportunities to learn and develop new skills in the restoration industry
• Potential to transition to a corporate role within SERVPRO Industries, LLC

ASSUMPTION: This role offers opportunities for career growth and development within the SERVPRO franchise network. The ideal candidate will be proactive and motivated to take on new challenges and responsibilities.

🌍 Location & Work Environment

Office Type: On-site, with a flexible work arrangement for marketing events and client meetings

Office Location(s): San Antonio, Texas

Geographic Context:

• San Antonio is the second-largest city in Texas and the seventh-largest city in the United States
• The city has a diverse economy, with significant growth in the healthcare, bioscience, and technology sectors
• San Antonio is home to several major military installations, including Lackland Air Force Base and Fort Sam Houston

Work Schedule: Full-time, Monday-Friday, with some flexibility for marketing events and client meetings

ASSUMPTION: The work environment is fast-paced and dynamic, with a strong focus on customer service and sales growth. The ideal candidate will be comfortable working in a team environment and have a strong work ethic.

💼 Interview & Application Insights

Typical Process:

• Phone or video screening
• In-person or virtual interview with the franchise owner or marketing manager
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Communication skills
• Sales experience and track record
• Understanding of the restoration industry
• Cultural fit with the SERVPRO brand

Application Tips:

• Highlight your sales experience and track record in your resume and cover letter
• Demonstrate your understanding of the restoration industry and the SERVPRO brand in your application materials
• Prepare questions about the company, the role, and the work environment to ask during the interview

ATS Keywords: Sales, marketing, business development, customer service, restoration, cleaning, SERVPRO, brand awareness, lead generation, revenue growth

ASSUMPTION: The application process for this role may involve multiple interviews and assessments to ensure the ideal candidate is a strong fit for the SERVPRO brand and the franchise's specific needs.

🛠️ Tools & Technologies

• Marketing software (e.g., CRM, marketing automation tools)
• Sales tracking and reporting tools
• Communication tools (e.g., email, phone, video conferencing)

ASSUMPTION: The ideal candidate will be comfortable using marketing software and other tools to track lead activity and opportunities, as well as communicate with clients and customers.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Integrity
• Teamwork
• Accountability
• Continuous improvement

Work Style:

• Fast-paced and dynamic
• Customer service-oriented
• Team-focused and collaborative
• Results-driven and goal-oriented

Self-Assessment Questions:

• Do you have excellent communication skills and a strong sales track record?
• Are you comfortable working in a fast-paced, dynamic work environment?
• Do you share SERVPRO's commitment to customer focus, integrity, and teamwork?

ASSUMPTION: The ideal candidate will be a strong cultural fit with the SERVPRO brand and the franchise's specific needs, with a focus on customer service, sales growth, and teamwork.

⚠️ Potential Challenges

• Working in a fast-paced, dynamic work environment may be challenging for some individuals
• The role requires a significant amount of outreach and relationship-building, which may be challenging for individuals who are not comfortable meeting new people
• The role involves data tracking and reporting, which may be challenging for individuals who are not comfortable using marketing software and other tools
• The role may require some flexibility for marketing events and client meetings, which may be challenging for individuals with scheduling conflicts

ASSUMPTION: The ideal candidate will be proactive, motivated, and comfortable working in a fast-paced, dynamic work environment. They will also be comfortable using marketing software and other tools to track lead activity and opportunities.

📈 Similar Roles Comparison

• This role is similar to other sales and marketing roles in the restoration industry, but may have a stronger focus on brand awareness and lead generation
• The role may have a different reporting structure and work arrangement compared to similar roles in other industries
• The role may offer opportunities for career growth and development within the SERVPRO franchise network

ASSUMPTION: This role is similar to other sales and marketing roles in the restoration industry, but may have a unique focus on brand awareness and lead generation. The ideal candidate will have experience in sales and marketing, as well as a strong understanding of the restoration industry.

📝 Sample Projects

• Developing and implementing a marketing plan to increase brand awareness in the local market
• Conducting market research to identify new opportunities for sales growth
• Creating and delivering presentations to potential clients and customers

ASSUMPTION: The ideal candidate will have experience in sales and marketing, as well as a strong understanding of the restoration industry. They will also be comfortable using marketing software and other tools to track lead activity and opportunities.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does this role fit into the overall marketing and sales strategy for the franchise?
• What opportunities are there for career growth and development within the SERVPRO franchise network?
• What is the work-life balance like for this role?
• What are the key challenges facing the franchise in the local market, and how can this role help address them?

ASSUMPTION: The ideal candidate will be proactive and motivated to ask questions about the role, the franchise, and the work environment during the interview process.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Customize your resume to highlight your sales experience and track record
• Prepare a cover letter that demonstrates your understanding of the restoration industry and the SERVPRO brand
• Prepare questions about the company, the role, and the work environment to ask during the interview
• Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.