📌 Core Information
🔹 Job Title: Business Development Sales and Marketing Specialist
🔹 Company: SERVPRO of Northeast San Antonio - 10521
🔹 Location: San Antonio, TX, USA
🔹 Job Type: Full-Time
🔹 Category: Sales & Marketing
🔹 Date Posted: April 22, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Increasing brand awareness and sharing the SERVPRO story
- Building and maintaining professional relationships with contacts in the sales territory
- Participating in marketing events and utilizing marketing software to track lead activity
- Providing management with revenue updates and reports
- Achieving and exceeding sales territory goals
ASSUMPTION: This role requires a strong process and results-driven attitude, with a focus on sales and marketing goals.
📋 Key Responsibilities
✅ Understand and effectively communicate the competitive advantages of using SERVPRO to educate clients and customers about brand benefits
✅ Build, maintain, and strengthen professional relationships with contacts in the sales territory through daily marketing calls
✅ Increase brand awareness by participating in marketing events such as professional associations, lunch-and-learns, and continuing education (CE) classes
✅ Utilize marketing software to document daily marketing calls and track all lead activity and opportunities
✅ Provide management with revenue updates and reports around the assigned sales territory
✅ Increase sales territory revenue by consistently achieving and exceeding sales territory goals
ASSUMPTION: The role may require occasional travel to attend marketing events and meet with clients.
🎯 Required Qualifications
Education: Bachelor’s degree in marketing or business preferred
Experience: A minimum of two years of direct sales experience
Required Skills:
- Excellent communication skills (in-person and online)
- Motivation by sales goals
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check subject to applicable law
Preferred Skills:
- Experience in the cleaning, restoration, or insurance industry
ASSUMPTION: While not explicitly stated, proficiency in using marketing software and CRM systems is likely expected.
💰 Compensation & Benefits
Salary Range: $45,000 - $65,000 per year (based on experience and industry standards for a Business Development Specialist in San Antonio, TX)
Benefits:
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM with occasional evening and weekend events
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Business Development Specialist in San Antonio, TX. The actual salary may vary based on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Restoration services
Company Size: Small (as part of a franchise network)
Founded: 1967 (SERVPRO Industries, LLC)
Company Description:
- SERVPRO of Northeast San Antonio - 10521 is a locally owned and operated franchise of SERVPRO Industries, LLC
- They specialize in fire and water damage restoration, mold remediation, and other cleaning services
- The company is committed to providing fast, professional, and reliable service to both residential and commercial customers
Company Specialties:
- Fire and water damage restoration
- Mold remediation
- Other cleaning services
Company Website: https://www.servpro.com/
ASSUMPTION: SERVPRO of Northeast San Antonio - 10521 operates as an independently owned and operated franchise, with its own local management and employees.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: Reports directly to the franchise owner or marketing manager
Work Arrangement: On-site, with occasional travel for marketing events
Growth Opportunities:
- Advancement within the company, such as a promotion to a management role
- Transfer to a different SERVPRO franchise location
- Career progression within the restoration services industry
ASSUMPTION: Growth opportunities may be limited within this specific franchise location but could be available within the broader SERVPRO franchise network.
🌍 Location & Work Environment
Office Type: Commercial office space
Office Location(s): San Antonio, TX
Geographic Context:
- San Antonio is the second-largest city in Texas and the seventh-largest in the United States
- The city has a diverse economy with significant growth in the healthcare, government, and tourism industries
- San Antonio has a humid subtropical climate, with mild winters and hot summers
Work Schedule: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM with occasional evening and weekend events
ASSUMPTION: The work environment may occasionally involve exposure to cleaning agents and other potential hazards, as the role may require visiting job sites.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the franchise owner or marketing manager
- Background check and reference check
- Job offer
Key Assessment Areas:
- Sales and marketing skills
- Communication and interpersonal skills
- Problem-solving and time management skills
- Cultural fit with the company and its values
Application Tips:
- Tailor your resume and cover letter to highlight your sales and marketing experience, as well as any experience in the cleaning, restoration, or insurance industry
- Prepare examples of your past sales and marketing successes to discuss during the interview
- Research SERVPRO and the restoration services industry to demonstrate your enthusiasm for the role and understanding of the company
ATS Keywords: Business Development, Sales, Marketing, Brand Awareness, Relationship Building, Lead Tracking, Revenue Reporting, Goal Achievement, SERVPRO, Restoration Services, Cleaning Industry
ASSUMPTION: The application process may vary depending on the specific franchise location and its hiring practices.
🛠️ Tools & Technologies
- Marketing software (e.g., CRM, marketing automation tools)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Email marketing platforms (e.g., Mailchimp, Constant Contact)
- Social media platforms (e.g., LinkedIn, Facebook, Twitter)
ASSUMPTION: The specific marketing software and tools used may vary depending on the franchise location and its marketing strategy.
👔 Cultural Fit Considerations
Company Values:
- Customer-focused
- Integrity
- Teamwork
- Accountability
- Professionalism
Work Style:
- Results-driven
- Process-oriented
- Adaptable
- Strong communication skills
- Ability to work independently and in a team environment
Self-Assessment Questions:
- Do you have a strong process and results-driven attitude?
- Are you comfortable meeting new people and building professional relationships?
- Do you have excellent communication skills (in-person and online)?
- Are you motivated by sales goals?
ASSUMPTION: SERVPRO values employees who are customer-focused, professional, and committed to providing excellent service to their customers.
⚠️ Potential Challenges
- Occasional exposure to cleaning agents and other potential hazards when visiting job sites
- Meeting and exceeding sales territory goals may require working occasional evenings and weekends
- The role may require travel to attend marketing events and meet with clients
- Working in a franchise environment may have specific policies and procedures that must be followed
ASSUMPTION: The potential challenges listed are based on the job description and industry knowledge. Actual challenges may vary depending on the specific franchise location and its hiring practices.
📈 Similar Roles Comparison
- Business Development Representative (BD Rep) vs. Business Development Manager (BDM): A BD Rep typically focuses on lead generation and qualification, while a BDM focuses on closing deals and managing client relationships
- Sales and Marketing Specialist vs. Marketing Coordinator: A Sales and Marketing Specialist focuses on both sales and marketing efforts, while a Marketing Coordinator typically focuses solely on marketing tasks
- Restoration Services Industry vs. Other Industries: The restoration services industry has unique challenges and opportunities, such as working with insurance companies and responding to emergency situations
ASSUMPTION: The comparison points listed are based on industry knowledge and may vary depending on the specific franchise location and its hiring practices.
📝 Sample Projects
- Develop and implement a marketing plan to increase brand awareness in a specific territory
- Conduct market research to identify new opportunities for growth and expansion
- Create and deliver a presentation to a professional association or other group to educate them about SERVPRO's services
ASSUMPTION: The sample projects listed are based on the job description and industry knowledge. Actual projects may vary depending on the specific franchise location and its marketing strategy.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this franchise location measure success for this role?
- What opportunities are there for growth and advancement within the company?
- How does the company support its employees' professional development?
- What is the work-life balance like for this role?
ASSUMPTION: The key questions listed are based on the job description and industry knowledge. Actual questions may vary depending on the specific franchise location and its hiring practices.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your sales and marketing experience, as well as any experience in the cleaning, restoration, or insurance industry
- Prepare examples of your past sales and marketing successes to discuss during the interview
- Research SERVPRO and the restoration services industry to demonstrate your enthusiasm for the role and understanding of the company
- Follow up with the hiring manager one week after submitting your application to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
