📌 Core Information
🔹 Job Title: Business Growth Advisor
🔹 Company: Nova Scotia Power
🔹 Location: Halifax, Nova Scotia, Canada
🔹 Job Type: Full-Time
🔹 Category: Utilities
🔹 Date Posted: April 17, 2025
🔹 Experience Level: Intermediate (2-5 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Proactive customer outreach and relationship building (33%)
- Driving customer value through internal projects (33%)
- Supporting business growth initiatives (33%)
ASSUMPTION: This role requires a balance of sales, project management, and customer service skills. It is ideal for a motivated individual who enjoys building relationships and driving growth.
📋 Key Responsibilities
✅ Proactive Customer Outreach: Focus on inside sales activities such as cold calling, prospecting, and lead generation. Build and maintain relationships, respond to inquiries, and provide timely updates.
✅ Customer Value-Driven Internal Projects: Assist with internal projects that drive customer value, including managing special events such as contractor and customer engagements. Coordinate resources, track timelines, and ensure timely and successful completion of tasks.
✅ Project Assistance and Execution: Support and lead business growth initiatives by compiling data, preparing reports, and ensuring smooth execution.
ASSUMPTION: This role involves a mix of customer-facing and internal tasks, requiring strong organizational skills and adaptability.
🎯 Required Qualifications
Education: Bachelor’s degree or diploma in business, engineering, or a related discipline
Experience: At least 3 years of work experience in a progressive sales environment
Required Skills:
- Strong communication skills
- Attention to detail
- Organizational skills
- Problem-solving
- Tech savvy (familiarity with office productivity tools)
- Team player
- Customer-focused mindset
- Adaptability
Preferred Skills:
- Experience in the utilities industry
- Bilingualism (English/French)
ASSUMPTION: While industry-specific experience is not required, it may be beneficial for understanding the unique aspects of the utilities sector.
💰 Compensation & Benefits
Salary Range: The salary range for this position is CAD 65,000 - 85,000 per year, based on industry standards for similar roles in Halifax, Nova Scotia.
Benefits:
- Health & Wellbeing: Comprehensive benefits plan, 24/7 virtual health care services, on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan, and wellness benefits
- Grow Your Career: Opportunities to advance within and between affiliate companies, employee development, and sponsored education programs
- Community Engagement & Care: Corporate investments in local communities, mentoring opportunities, fundraising-matching, volunteer programs, various committees and employee resource groups, and scholarships for children of employees
- Competitive Compensation: Short-term incentive plans and a Defined Contribution Pension Plan
Working Hours: Full-time position with standard working hours (Monday-Friday, 8:00 AM - 4:30 PM), with flexibility for project needs
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Nova Scotia Power is a leading utility company in Nova Scotia, providing electricity to over 500,000 customers. It is part of the Emera Group of Companies, which operates in multiple countries and has a strong focus on sustainability and innovation.
Company Size: Nova Scotia Power has 1,700 employees, making it a mid-sized company with a significant impact on the local economy and community.
Founded: Nova Scotia Power was founded in 1881 and has a rich history of providing reliable and affordable electricity to Nova Scotians.
Company Description:
- Nova Scotia Power is dedicated to powering its communities by providing safe, reliable, and affordable electricity.
- The company uses a diverse fuel mix, including hydro, tidal, wind, coal, oil, biomass, and natural gas, to generate electricity.
- Nova Scotia Power is committed to reducing its environmental impact and exploring renewable energy sources.
Company Specialties:
- Electricity generation, transmission, and distribution
- Renewable energy and sustainability
- Customer service and community engagement
Company Website: http://www.nspower.ca
ASSUMPTION: Nova Scotia Power's commitment to sustainability and innovation creates opportunities for growth and development within the company.
📊 Role Analysis
Career Level: This role is an intermediate-level position, offering opportunities for growth and advancement within the company.
Reporting Structure: The Business Growth Advisor reports directly to the Manager, Key Accounts.
Work Arrangement: This is an on-site position, with the possibility of occasional remote work for specific projects or tasks.
Growth Opportunities:
- Advancement within the Customer Solutions team or other departments
- Expanding skills and knowledge through training and development opportunities
- Gaining experience in various aspects of the utilities industry
ASSUMPTION: Nova Scotia Power's commitment to employee development and growth creates opportunities for career advancement within the company.
🌍 Location & Work Environment
Office Type: Nova Scotia Power's headquarters is located in a modern, multi-story building in downtown Halifax, offering a professional and collaborative work environment.
Office Location(s): 1223 Lower Water Street, Halifax, Nova Scotia, Canada
Geographic Context:
- Halifax is the capital and largest city in Nova Scotia, with a population of approximately 400,000 people.
- The city is known for its vibrant culture, historic sites, and natural beauty, offering a high quality of life for residents.
- Halifax has a humid continental climate, with warm summers and cold, snowy winters.
Work Schedule: The standard workweek is Monday to Friday, with the possibility of occasional weekend or evening work for specific events or projects.
ASSUMPTION: Halifax's diverse culture and natural beauty make it an attractive location for both residents and visitors, contributing to a positive work-life balance for employees.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring manager and a team member
- Final interview with the director or another senior leader
- Reference checks and background verification
Key Assessment Areas:
- Sales and customer service skills
- Project management and organizational skills
- Problem-solving and adaptability
- Alignment with company values and culture
Application Tips:
- Highlight relevant sales experience and customer service skills in your resume
- Prepare examples of your ability to manage projects and meet deadlines
- Demonstrate your understanding of the utilities industry and Nova Scotia Power's mission and values
- Show enthusiasm for the role and eagerness to contribute to the company's success
ATS Keywords: Customer outreach, sales, project management, utilities, Nova Scotia Power, business growth, customer value
ASSUMPTION: Nova Scotia Power's interview process is designed to assess candidates' skills and cultural fit, with a focus on finding the best match for the role and the company.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics 365)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
ASSUMPTION: Familiarity with these tools is not required but may be beneficial for candidates with relevant experience.
👔 Cultural Fit Considerations
Company Values:
- Safety: Prioritizing the safety of employees, customers, and the community
- Integrity: Acting with honesty and transparency in all aspects of the business
- Respect: Valuing diversity and inclusion, and treating all individuals with kindness and consideration
- Excellence: Striving for continuous improvement and delivering high-quality results
Work Style:
- Collaborative: Working closely with team members and other departments to achieve common goals
- Adaptable: Embracing change and adjusting to new situations as they arise
- Customer-focused: Prioritizing the needs and satisfaction of customers
Self-Assessment Questions:
- How do you demonstrate safety in your daily work?
- Can you provide an example of a time when you went above and beyond to meet a customer's needs?
- How do you handle unexpected changes or challenges in your work?
ASSUMPTION: Nova Scotia Power's values and work style create a positive and inclusive work environment that prioritizes the safety, integrity, and well-being of its employees and customers.
⚠️ Potential Challenges
- Managing a high volume of customer inquiries and requests
- Balancing multiple projects and deadlines
- Adapting to changes in the utilities industry and regulatory environment
- Working in a fast-paced and dynamic work environment
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a customer-focused mindset.
📈 Similar Roles Comparison
- Business Development Manager: Focuses more on new business acquisition and less on customer retention and internal projects
- Customer Success Manager: Primarily responsible for customer retention and account management, with less focus on new business development and internal projects
- Project Manager: Specializes in project planning, execution, and delivery, with less focus on customer outreach and business development
ASSUMPTION: The Business Growth Advisor role combines elements of sales, project management, and customer success, making it a unique and versatile position within the utilities industry.
📝 Sample Projects
- Developing and executing a targeted marketing campaign to promote a new energy efficiency program
- Managing a customer engagement event, including logistics, vendor coordination, and on-site support
- Compiling and analyzing data to identify trends and opportunities for business growth and customer value
ASSUMPTION: These sample projects demonstrate the diverse nature of the Business Growth Advisor role and the opportunity to make a significant impact on the company's success.
❓ Key Questions to Ask During Interview
- How does this role contribute to the company's overall business strategy and growth?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does the company support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company measure the success of this role, and what key performance indicators (KPIs) will I be expected to meet?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to contributing to the company's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant sales experience, customer service skills, and project management abilities
- Prepare a cover letter that explains your interest in the role and how your skills and experience make you a strong fit for the position
- If applicable, provide examples of your ability to manage projects and meet deadlines, as well as your understanding of the utilities industry and Nova Scotia Power's mission and values
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
