Business Manager
PCRK Group
Full-time
On-site
Green Bay, Wisconsin, United States
🌐 Digital Marketing
## 📌 Core Information
🔹 **Job Title:** Business Manager
🔹 **Company:** PCRK Group
🔹 **Location:** Green Bay, Wisconsin, United States
🔹 **Job Type:** Full-time
🔹 **Category:** Management
---
## 📌 Essential Job Details
### 🚀 Job Overview
As a Business Manager at PCRK Group, you will play a vital role in assisting and supporting the General Manager with overseeing the day-to-day operations of the company's clinic locations. You will be responsible for helping to manage a diverse team, drive performance, and contribute to creating a positive and empowering work culture.
**ASSUMPTION:** The Business Manager role is a mid-level or senior-level management position that requires experience in assistant management, team leadership, and operations support.
---
### 📋 Key Responsibilities
✅ Assist the General Manager in all team management aspects, including hiring, training, and promoting a positive culture
✅ Motivate and manage a diverse team of employees to drive performance and meet or exceed company goals
✅ Provide strong administrative and back-office support to the General Manager
✅ Contribute to maintaining a friendly, motivated, and sales-driven attitude within the team
✅ Assist with overseeing the day-to-day operations of the clinic location
**ASSUMPTION:** The Business Manager role is expected to have a mix of people management, operations support, and customer-facing responsibilities.
---
### 🎯 Required Qualifications
**Education:** Not specified
**Experience:** Experience at an assistant management level, with a successful track record in goal management and team leadership
**Skills:** Expertise in sales and customer service, experience in training staff, and strong administrative/back-office skills. Spa management experience is highly preferred, and retail management experience is strongly preferred.
**ASSUMPTION:** The Business Manager role requires a balance of operational, leadership, and customer service skills, with a preference for prior experience in the spa or retail industry.
---
### 💰 Compensation & Benefits
**Salary Range:** $20.00 per hour or higher, depending on experience, with bonus potential
**Benefits:** Excellent medical, dental, and vision insurance plans, paid time off, 401(k) package, employee discounts, and free monthly services
**ASSUMPTION:** The compensation for this role is competitive within the local market and the healthcare/wellness industry, with a focus on providing comprehensive benefits to attract and retain top talent.
---
## 📌 Applicant Insights
### 🔍 Company Context
**Industry Position:** PCRK Group is a leading operator of Massage Envy franchises, with 131 locations across multiple states.
**Company Size:** A large, multi-state organization with a significant footprint in the massage and wellness industry.
**Company Stage:** An established, mature company with a focus on growth and expansion.
**ASSUMPTION:** PCRK Group is a well-established franchisor in the massage and wellness industry, with a strong market presence and a commitment to providing a positive work environment for its employees.
---
### 📊 Role Analysis
**Career Level:** Mid-level or senior-level management position, with a focus on assisting the General Manager.
**Reporting Structure:** The Business Manager will report directly to the General Manager of the clinic location.
**Team Size/Composition:** The Business Manager will be responsible for managing a diverse team of employees in various roles within the clinic.
**Growth Opportunities:** The Business Manager role can potentially lead to further advancement within the company, such as a General Manager or regional management position.
**ASSUMPTION:** The Business Manager role is a critical managerial position within the company's operations, with the potential for career growth and development.
---
### 🌍 Location & Work Environment
**Office Type:** In-office, at the clinic location in Green Bay, Wisconsin.
**Geographic Context:** Green Bay is a mid-sized city in northeastern Wisconsin, known for its sports teams and manufacturing industry.
**Work Schedule:** Full-time, with standard business hours expected.
**Regional Considerations:** The Midwest region of the United States is known for its relatively lower cost of living and strong work ethic.
**ASSUMPTION:** The work environment is likely to be professional and customer-focused, with a focus on maintaining a positive and collaborative team culture.
---
### 💼 Interview & Application Insights
**Typical Process:** The interview process may include a phone screening, in-person interviews with the General Manager and/or regional management, and potentially skills assessments or role-play exercises.
**Key Assessment Areas:** Employers will likely evaluate the candidate's leadership skills, customer service orientation, problem-solving abilities, and fit with the company's culture and values.
**Application Tips:** Highlight your experience in assistant management, team leadership, and operations support, as well as your passion for the wellness industry and commitment to providing excellent customer service.
**ATS Keywords:** Some key terms to include in your application materials are "business management," "team leadership," "customer service," "spa/retail management," and "operations support."
**ASSUMPTION:** The interview and application process will be focused on identifying candidates who can effectively support the General Manager, lead a diverse team, and contribute to the company's positive work culture.
---
### 🛠️ Tools & Technologies
The Business Manager role may involve the use of common business software and tools, such as:
- Customer relationship management (CRM) systems
- Scheduling and appointment management software
- Inventory and sales tracking systems
- Microsoft Office suite (Word, Excel, PowerPoint)
**ASSUMPTION:** The Business Manager will be expected to be proficient in using standard business software and tools to support the clinic's operations.
---
### 👔 Cultural Fit Considerations
**Company Values:** Based on the job description, PCRK Group appears to prioritize a positive and empowering work culture, with a focus on the well-being of its employees and clients. The company's core values of People, Care, Results, and Kindness are emphasized.
**Work Style:** The ideal candidate will have a friendly, motivated, and sales-driven attitude, and be able to work collaboratively with the General Manager and clinic team.
**Self-Assessment:** Consider whether you thrive in a customer-facing, team-oriented environment, and if you have the leadership skills and operational expertise to support the General Manager effectively.
**ASSUMPTION:** PCRK Group values a positive, customer-focused work culture and looks for leaders who can motivate and empower their teams.
---
### ⚠️ Potential Challenges
The Business Manager role may involve managing a diverse team, balancing multiple priorities, and contributing to the day-to-day operations of the clinic. Effective communication, problem-solving, and prioritization skills will be crucial to success in this position.
**ASSUMPTION:** The Business Manager role may require a high level of multitasking and collaboration, which could present challenges for some candidates.
---
### 📈 Similar Roles Comparison
The Business Manager role at PCRK Group is similar to other mid-level or senior-level management positions in the healthcare, wellness, or retail industries, such as:
- Clinic/Spa Operations Manager
- Retail Store Manager
- Assistant General Manager
- Regional Manager
These roles typically involve a mix of team leadership, operations support, and customer service responsibilities, with a focus on driving performance and maintaining a positive work environment.
**ASSUMPTION:** The Business Manager role at PCRK Group aligns with standard management positions in the healthcare and wellness industries.
---
### 📝 Sample Projects
As a Business Manager at PCRK Group, you may be responsible for:
- Developing and implementing training programs for new hires and existing staff
- Analyzing sales data and customer feedback to identify areas for improvement
- Coordinating with the General Manager on hiring, scheduling, and employee reviews
- Developing and executing marketing campaigns to promote the clinic's services
- Streamlining administrative processes and procedures to increase efficiency
**ASSUMPTION:** The Business Manager will be involved in a variety of operational, leadership, and customer-facing tasks to support the clinic's overall success.
---
### ❓ Key Questions to Ask During Interview
1. Can you provide more details about the day-to-day responsibilities of the Business Manager role and how it supports the General Manager?
2. What are the key performance metrics or goals that the Business Manager is expected to focus on?
3. Can you describe the typical career progression for a Business Manager within PCRK Group?
4. How does the company foster a positive and empowering work culture, and what role does the Business Manager play in maintaining that environment?
5. What specific skills or experience are you looking for in an ideal candidate for this position?
6. What training or professional development opportunities are available for the Business Manager role?
**ASSUMPTION:** These questions will help the candidate better understand the scope of the role, the company's priorities, and the potential for growth and development.
---
## 📌 Disclaimer
⚠️ **This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.**
---
## 📌 Next Steps for Applicants
To effectively pursue this opportunity, applicants should:
1. Carefully review the job description and required qualifications to ensure they are a strong fit.
2. Tailor their resume and cover letter to highlight relevant experience in assistant management, team leadership, operations support, and the wellness/retail industry.
3. Prepare thoughtful questions to ask during the interview process to demonstrate their interest and fit for the role.
4. Research the company, its market position, and its culture to be able to speak knowledgeably about why they are interested in the opportunity.
5. Be ready to discuss their leadership style, customer service orientation, and ability to thrive in a fast-paced, collaborative environment.
By following these steps, applicants can position themselves as strong candidates for the Business Manager role at PCRK Group.
🔹 **Job Title:** Business Manager
🔹 **Company:** PCRK Group
🔹 **Location:** Green Bay, Wisconsin, United States
🔹 **Job Type:** Full-time
🔹 **Category:** Management
---
## 📌 Essential Job Details
### 🚀 Job Overview
As a Business Manager at PCRK Group, you will play a vital role in assisting and supporting the General Manager with overseeing the day-to-day operations of the company's clinic locations. You will be responsible for helping to manage a diverse team, drive performance, and contribute to creating a positive and empowering work culture.
**ASSUMPTION:** The Business Manager role is a mid-level or senior-level management position that requires experience in assistant management, team leadership, and operations support.
---
### 📋 Key Responsibilities
✅ Assist the General Manager in all team management aspects, including hiring, training, and promoting a positive culture
✅ Motivate and manage a diverse team of employees to drive performance and meet or exceed company goals
✅ Provide strong administrative and back-office support to the General Manager
✅ Contribute to maintaining a friendly, motivated, and sales-driven attitude within the team
✅ Assist with overseeing the day-to-day operations of the clinic location
**ASSUMPTION:** The Business Manager role is expected to have a mix of people management, operations support, and customer-facing responsibilities.
---
### 🎯 Required Qualifications
**Education:** Not specified
**Experience:** Experience at an assistant management level, with a successful track record in goal management and team leadership
**Skills:** Expertise in sales and customer service, experience in training staff, and strong administrative/back-office skills. Spa management experience is highly preferred, and retail management experience is strongly preferred.
**ASSUMPTION:** The Business Manager role requires a balance of operational, leadership, and customer service skills, with a preference for prior experience in the spa or retail industry.
---
### 💰 Compensation & Benefits
**Salary Range:** $20.00 per hour or higher, depending on experience, with bonus potential
**Benefits:** Excellent medical, dental, and vision insurance plans, paid time off, 401(k) package, employee discounts, and free monthly services
**ASSUMPTION:** The compensation for this role is competitive within the local market and the healthcare/wellness industry, with a focus on providing comprehensive benefits to attract and retain top talent.
---
## 📌 Applicant Insights
### 🔍 Company Context
**Industry Position:** PCRK Group is a leading operator of Massage Envy franchises, with 131 locations across multiple states.
**Company Size:** A large, multi-state organization with a significant footprint in the massage and wellness industry.
**Company Stage:** An established, mature company with a focus on growth and expansion.
**ASSUMPTION:** PCRK Group is a well-established franchisor in the massage and wellness industry, with a strong market presence and a commitment to providing a positive work environment for its employees.
---
### 📊 Role Analysis
**Career Level:** Mid-level or senior-level management position, with a focus on assisting the General Manager.
**Reporting Structure:** The Business Manager will report directly to the General Manager of the clinic location.
**Team Size/Composition:** The Business Manager will be responsible for managing a diverse team of employees in various roles within the clinic.
**Growth Opportunities:** The Business Manager role can potentially lead to further advancement within the company, such as a General Manager or regional management position.
**ASSUMPTION:** The Business Manager role is a critical managerial position within the company's operations, with the potential for career growth and development.
---
### 🌍 Location & Work Environment
**Office Type:** In-office, at the clinic location in Green Bay, Wisconsin.
**Geographic Context:** Green Bay is a mid-sized city in northeastern Wisconsin, known for its sports teams and manufacturing industry.
**Work Schedule:** Full-time, with standard business hours expected.
**Regional Considerations:** The Midwest region of the United States is known for its relatively lower cost of living and strong work ethic.
**ASSUMPTION:** The work environment is likely to be professional and customer-focused, with a focus on maintaining a positive and collaborative team culture.
---
### 💼 Interview & Application Insights
**Typical Process:** The interview process may include a phone screening, in-person interviews with the General Manager and/or regional management, and potentially skills assessments or role-play exercises.
**Key Assessment Areas:** Employers will likely evaluate the candidate's leadership skills, customer service orientation, problem-solving abilities, and fit with the company's culture and values.
**Application Tips:** Highlight your experience in assistant management, team leadership, and operations support, as well as your passion for the wellness industry and commitment to providing excellent customer service.
**ATS Keywords:** Some key terms to include in your application materials are "business management," "team leadership," "customer service," "spa/retail management," and "operations support."
**ASSUMPTION:** The interview and application process will be focused on identifying candidates who can effectively support the General Manager, lead a diverse team, and contribute to the company's positive work culture.
---
### 🛠️ Tools & Technologies
The Business Manager role may involve the use of common business software and tools, such as:
- Customer relationship management (CRM) systems
- Scheduling and appointment management software
- Inventory and sales tracking systems
- Microsoft Office suite (Word, Excel, PowerPoint)
**ASSUMPTION:** The Business Manager will be expected to be proficient in using standard business software and tools to support the clinic's operations.
---
### 👔 Cultural Fit Considerations
**Company Values:** Based on the job description, PCRK Group appears to prioritize a positive and empowering work culture, with a focus on the well-being of its employees and clients. The company's core values of People, Care, Results, and Kindness are emphasized.
**Work Style:** The ideal candidate will have a friendly, motivated, and sales-driven attitude, and be able to work collaboratively with the General Manager and clinic team.
**Self-Assessment:** Consider whether you thrive in a customer-facing, team-oriented environment, and if you have the leadership skills and operational expertise to support the General Manager effectively.
**ASSUMPTION:** PCRK Group values a positive, customer-focused work culture and looks for leaders who can motivate and empower their teams.
---
### ⚠️ Potential Challenges
The Business Manager role may involve managing a diverse team, balancing multiple priorities, and contributing to the day-to-day operations of the clinic. Effective communication, problem-solving, and prioritization skills will be crucial to success in this position.
**ASSUMPTION:** The Business Manager role may require a high level of multitasking and collaboration, which could present challenges for some candidates.
---
### 📈 Similar Roles Comparison
The Business Manager role at PCRK Group is similar to other mid-level or senior-level management positions in the healthcare, wellness, or retail industries, such as:
- Clinic/Spa Operations Manager
- Retail Store Manager
- Assistant General Manager
- Regional Manager
These roles typically involve a mix of team leadership, operations support, and customer service responsibilities, with a focus on driving performance and maintaining a positive work environment.
**ASSUMPTION:** The Business Manager role at PCRK Group aligns with standard management positions in the healthcare and wellness industries.
---
### 📝 Sample Projects
As a Business Manager at PCRK Group, you may be responsible for:
- Developing and implementing training programs for new hires and existing staff
- Analyzing sales data and customer feedback to identify areas for improvement
- Coordinating with the General Manager on hiring, scheduling, and employee reviews
- Developing and executing marketing campaigns to promote the clinic's services
- Streamlining administrative processes and procedures to increase efficiency
**ASSUMPTION:** The Business Manager will be involved in a variety of operational, leadership, and customer-facing tasks to support the clinic's overall success.
---
### ❓ Key Questions to Ask During Interview
1. Can you provide more details about the day-to-day responsibilities of the Business Manager role and how it supports the General Manager?
2. What are the key performance metrics or goals that the Business Manager is expected to focus on?
3. Can you describe the typical career progression for a Business Manager within PCRK Group?
4. How does the company foster a positive and empowering work culture, and what role does the Business Manager play in maintaining that environment?
5. What specific skills or experience are you looking for in an ideal candidate for this position?
6. What training or professional development opportunities are available for the Business Manager role?
**ASSUMPTION:** These questions will help the candidate better understand the scope of the role, the company's priorities, and the potential for growth and development.
---
## 📌 Disclaimer
⚠️ **This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.**
---
## 📌 Next Steps for Applicants
To effectively pursue this opportunity, applicants should:
1. Carefully review the job description and required qualifications to ensure they are a strong fit.
2. Tailor their resume and cover letter to highlight relevant experience in assistant management, team leadership, operations support, and the wellness/retail industry.
3. Prepare thoughtful questions to ask during the interview process to demonstrate their interest and fit for the role.
4. Research the company, its market position, and its culture to be able to speak knowledgeably about why they are interested in the opportunity.
5. Be ready to discuss their leadership style, customer service orientation, and ability to thrive in a fast-paced, collaborative environment.
By following these steps, applicants can position themselves as strong candidates for the Business Manager role at PCRK Group.