Business Marketing Associate

📌 Core Information

🔹 Job Title: Business Marketing Associate

🔹 Company: CW Business Development

🔹 Location: St. Petersburg, FL

🔹 Job Type: Full-Time

🔹 Category: Marketing & Sales

🔹 Date Posted: June 3, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Acting as the primary customer contact, understanding their needs, and providing solutions
• Building and maintaining client relationships, providing excellent customer service
• Learning and promoting all products and services offered by the company
• Participating in business development strategies and sales support
• Assisting in location operations, including territory analysis and personnel management

ASSUMPTION: This role requires a high level of customer service skills and the ability to multitask, as the Business Marketing Associate will be handling multiple client relationships and sales support tasks simultaneously.

📋 Key Responsibilities

✅ Act as the primary contact for customers, listening to their wants and needs, interpreting their requirements, and advising on any solutions that may be needed

✅ Assist with the development and maintenance of client relationships, being a trustworthy resource for customers throughout the purchasing process and beyond

✅ Be knowledgeable of all products and services offered, including having a full understanding of the pricing of clients

✅ Participate in business development by assisting with the creation of customer service and sales strategies

✅ Learn all location operations, including territory analysis, workflow/production methodology, recruiting and training procedures, client compliance, budgeting/forecasting, and personnel management

ASSUMPTION: The role may require working flexible hours to accommodate customer needs, including evenings and weekends.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (preferred but not required)

Experience: 1-2 years of customer service, business, and/or sales experience (preferred but not required)

Required Skills:

• Excellent written and verbal communication skills
• Strong problem-solving and solution-oriented mindset
• Excellent organizational and time management skills
• Ability to learn new client services quickly while maintaining a professional customer service demeanor

Preferred Skills:

• Familiarity with CRM software
• Bilingual or multilingual skills

ASSUMPTION: While not explicitly stated, having a valid driver's license and reliable transportation may be required for this role, as it involves managing location operations and potentially visiting clients.

💰 Compensation & Benefits

Salary Range: $50,000 - $67,000 per year

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee discounts on products and services

Working Hours: Full-time, 40 hours per week. The role may require working flexible hours to accommodate customer needs.

ASSUMPTION: The salary range provided is based on industry standards for entry-level marketing and sales positions in the St. Petersburg, FL area.

📌 Applicant Insights

🔍 Company Context

Industry: Marketing and Management

Company Size: Small (1-50 employees)

Founded: 2021

Company Description:

• Locally owned marketing and management company specializing in client relations, customer solutions, and excellent customer service
• Focuses on expanding business outreach in local markets
• Offers entry-level training to prepare Business Marketing Associates for client services

Company Specialties:

• Client relations and customer service
• Business development and sales support
• Marketing strategy and customer solutions

Company Website: https://www.ncosenterprise.com

ASSUMPTION: As a small, locally owned company, CW Business Development offers a close-knit work environment with opportunities for growth and development.

📊 Role Analysis

Career Level: Entry Level

Reporting Structure: The Business Marketing Associate will report directly to the Business Development Manager

Work Arrangement: On-site, with the possibility of occasional remote work for training purposes

Growth Opportunities:

• Advancement to Senior Business Marketing Associate or Business Development Manager roles
• Expansion of responsibilities and client portfolio
• Opportunities to participate in company-wide projects and initiatives

ASSUMPTION: With the company's focus on expansion, there may be opportunities for Business Marketing Associates to grow with the company and take on more responsibilities as the business expands.

🌍 Location & Work Environment

Office Type: On-site, with a casual and collaborative work environment

Office Location(s): St. Petersburg, FL

Geographic Context:

• St. Petersburg is located in the Tampa Bay area, offering a mix of urban and suburban living
• The area is known for its beaches, cultural attractions, and vibrant arts scene
• St. Petersburg has a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: Full-time, 40 hours per week. The role may require working flexible hours to accommodate customer needs, including evenings and weekends.

ASSUMPTION: The work environment at CW Business Development is collaborative and supportive, with a focus on teamwork and open communication.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen
• In-person or virtual interview with the Business Development Manager
• Final interview with the company owner
• Background check and reference check

Key Assessment Areas:

• Customer service skills and communication abilities
• Problem-solving and critical thinking skills
• Adaptability and willingness to learn
• Alignment with company values and culture

Application Tips:

• Highlight any relevant customer service, sales, or marketing experience in your resume
• Tailor your cover letter to demonstrate your understanding of the role and your enthusiasm for customer service and sales
• Prepare examples of times when you have gone above and beyond to provide excellent customer service

ATS Keywords: Customer Service, Sales Support, Communication Skills, Problem-Solving, Organizational Skills, Time Management, Client Relations, Business Development, Critical Thinking, Collaboration

ASSUMPTION: The interview process at CW Business Development is designed to assess the candidate's customer service skills, problem-solving abilities, and cultural fit with the company.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Project management tools (e.g., Asana, Trello, or Monday.com)

ASSUMPTION: As the role involves managing client relationships and sales support, the Business Marketing Associate will need to be comfortable using CRM software and other relevant tools.

👔 Cultural Fit Considerations

Company Values:

• Customer-focused
• Collaborative
• Innovative
• Adaptable

Work Style:

• Team-oriented
• Results-driven
• Adaptable and flexible
• Strong communication and interpersonal skills

Self-Assessment Questions:

• Do you have a proven track record of providing excellent customer service?
• Are you comfortable working in a fast-paced, dynamic environment?
• Do you thrive in a collaborative work environment, and are you able to work effectively with a team to achieve common goals?

ASSUMPTION: CW Business Development values employees who are customer-focused, collaborative, and adaptable, with strong communication and interpersonal skills.

⚠️ Potential Challenges

• Managing multiple client relationships and sales support tasks simultaneously
• Working flexible hours to accommodate customer needs, including evenings and weekends
• Adapting to a fast-paced, dynamic work environment
• Meeting and exceeding sales targets and customer service expectations

ASSUMPTION: The Business Marketing Associate role may present challenges in managing multiple tasks and working flexible hours, but these challenges can be overcome with strong organizational skills, time management, and a customer-focused mindset.

📈 Similar Roles Comparison

• Business Development Representative (BDR) - Focuses more on lead generation and qualification, rather than customer service and sales support
• Customer Success Manager (CSM) - Primarily responsible for customer retention and account management, rather than new business development
• Sales Development Representative (SDR) - Focuses more on outbound sales and prospecting, rather than customer service and inbound sales support

ASSUMPTION: The Business Marketing Associate role is unique in its focus on customer service, sales support, and business development, combining elements of customer success, sales, and marketing into a single position.

📝 Sample Projects

• Developing and implementing a customer service and sales strategy for a new client
• Conducting market research to identify new business opportunities and trends
• Managing a client portfolio, including regular check-ins, account reviews, and upselling opportunities

ASSUMPTION: The Business Marketing Associate will be involved in a variety of projects, from strategic planning and business development to day-to-day customer service and sales support tasks.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of the Business Marketing Associate role, and how can I best prepare for them?
• How does the company support the professional development and growth of its employees?
• What are the key priorities for this role in the first 90 days?
• How does the company measure success for this role, and what are the key performance indicators (KPIs)?
• What is the company's approach to work-life balance, and how does it support employees in maintaining a healthy work-life balance?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates the candidate's interest in the role and their commitment to understanding the company and its culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your customer service, sales, and marketing experience, as well as any relevant skills and accomplishments
• Write a cover letter that demonstrates your enthusiasm for customer service and sales, and your understanding of the role and its responsibilities
• Prepare examples of times when you have provided excellent customer service and gone above and beyond to meet customer needs
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.