📌 Core Information
🔹 Job Title: Business Marketing Professional Leader, IGT-D
🔹 Company: Philips
🔹 Location: Beijing, Shanghai
🔹 Job Type: Full-time, Hybrid (3 days on-site)
🔹 Category: Marketing
🔹 Date Posted: April 22, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (Beijing, Shanghai)
🚀 Job Overview
Key aspects of this role include:
- Troubleshooting and problem-solving in a customer-centric environment
- Documenting customer information and technical issues to support product quality and development
- Leading small projects and managing a small team
- Collaborating with cross-functional teams to develop multi-disciplinary solutions
ASSUMPTION: This role requires a balance of technical problem-solving skills and strong interpersonal skills to manage customer interactions and team dynamics.
📋 Key Responsibilities
✅ Troubleshoot problems with malfunctioning electro/mechanical equipment or software applications and recommend corrective action
✅ Document customer information and recurring technical issues to support product quality programs and product development
✅ Work on problems of moderate scope, analyzing data using Root Cause Analysis, and developing multi-disciplinary solutions
✅ Lead small projects and manage a small number of people
✅ Collaborate with cross-functional teams to develop and implement solutions
ASSUMPTION: This role involves a mix of technical troubleshooting, data analysis, project management, and team collaboration.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: At least 10 years of experience in marketing or marcom-related fields
Required Skills:
- Strong interpersonal skills and technical product knowledge
- Problem-solving skills and ability to analyze data using Root Cause Analysis
- Project management skills and ability to lead small teams
- Cross-functional team collaboration skills
Preferred Skills:
- Experience in healthcare or medical device industry
- Fluency in Mandarin (Chinese)
ASSUMPTION: While not explicitly stated, experience in the healthcare or medical device industry and fluency in Mandarin would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a senior marketing role in China, the estimated salary range is ¥400,000 - ¥600,000 per year (approximately USD $60,000 - $90,000).
Benefits:
- Health insurance and retirement plans
- Employee discounts on Philips products
- Opportunities for professional development and career growth
Working Hours: Full-time, 40 hours per week, with flexible working hours and the option to work remotely 2 days per week
ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Philips operates in the healthcare technology industry, focusing on improving people's health and well-being through meaningful innovation.
Company Size: Philips is a large corporation with over 10,000 employees globally, providing a structured and collaborative work environment.
Founded: Philips was founded in 1891 and has since grown into a global leader in health technology.
Company Description:
- Philips is a health technology company focused on improving people's health and well-being
- The company offers a wide range of products and services, including medical devices, healthcare informatics, and consumer health products
- Philips aims to improve the lives of 2.5 billion people per year by 2030, including 400 million in underserved communities
Company Specialties:
- Healthcare: medical devices, healthcare informatics, and consumer health products
- Health systems: connected care, population health management, and healthcare informatics
- Cardiology, oncology, respiratory, fertility, and pregnancy care
Company Website: Philips - About
ASSUMPTION: Philips' focus on improving people's health and well-being makes it an attractive employer for candidates interested in making a positive impact on society.
📊 Role Analysis
Career Level: This role is a senior-level position, requiring at least 10 years of experience in marketing or a related field.
Reporting Structure: The Business Marketing Professional Leader, IGT-D, will likely report to the Head of Marketing or a similar role within the organization.
Work Arrangement: This role is a hybrid position, requiring on-site presence 3 days per week and offering flexible remote work options for the remaining 2 days.
Growth Opportunities:
- Philips offers opportunities for professional development and career growth within the organization
- This role may lead to management or leadership positions in marketing or related fields
ASSUMPTION: Given Philips' size and global presence, there are likely numerous opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: Philips' offices are modern and collaborative workspaces, designed to foster innovation and teamwork.
Office Location(s): Beijing - The WPC - PIC, Shanghai
Geographic Context:
- Beijing and Shanghai are major cities in China, offering a mix of traditional culture and modern urban life
- The cost of living in both cities is relatively high compared to other cities in China
- Both cities offer a wide range of dining, entertainment, and cultural attractions
Work Schedule: Full-time, 40 hours per week, with flexible working hours and the option to work remotely 2 days per week
ASSUMPTION: The work environment at Philips is likely to be collaborative and innovative, with a focus on improving people's health and well-being.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening
- On-site or virtual interview with the hiring manager
- Final round interview with senior leadership
Key Assessment Areas:
- Problem-solving skills and ability to analyze data
- Project management skills and leadership abilities
- Interpersonal skills and ability to collaborate with cross-functional teams
- Alignment with Philips' mission and values
Application Tips:
- Highlight relevant experience and achievements in marketing or related fields
- Demonstrate problem-solving skills and ability to analyze data using examples from previous roles
- Showcase leadership abilities and experience managing small teams
- Tailor your resume and cover letter to emphasize your fit with Philips' mission and values
ATS Keywords: Marketing, Marcom, Troubleshooting, Problem-solving, Data analysis, Project management, Leadership, Collaboration, Healthcare, Medical devices, Philips
ASSUMPTION: The application process at Philips is likely to be competitive, with a focus on assessing candidates' problem-solving skills, leadership abilities, and alignment with the company's mission and values.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Marketo, Pardot)
- Data analysis tools (e.g., Excel, Tableau)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the department and team within Philips.
👔 Cultural Fit Considerations
Company Values:
- Customer focus
- Results-driven
- Innovation
- Integrity
- Joy at work
Work Style:
- Collaborative and team-oriented
- Focused on continuous improvement and innovation
- Data-driven and analytical
- Results-oriented and accountable
Self-Assessment Questions:
- Do you have a proven track record of success in marketing or a related field?
- Are you comfortable working in a collaborative, team-oriented environment?
- Do you have strong problem-solving skills and the ability to analyze data?
- Are you results-driven and accountable for your actions?
ASSUMPTION: Philips values candidates who are customer-focused, results-driven, innovative, and committed to continuous improvement and collaboration.
⚠️ Potential Challenges
- Managing customer expectations and ensuring customer satisfaction in a dynamic and fast-paced environment
- Balancing technical problem-solving with strong interpersonal skills to manage customer interactions and team dynamics
- Adapting to a hybrid work arrangement, with a mix of on-site and remote work
- Navigating a large, global organization with a diverse range of products and services
ASSUMPTION: These potential challenges are based on the role's requirements and Philips' size and global presence.
📈 Similar Roles Comparison
- This role is similar to a Senior Marketing Manager or Marketing Director position, but with a focus on troubleshooting and problem-solving in a customer-centric environment
- Compared to other marketing roles, this position requires a strong technical background and a focus on data analysis and problem-solving
- Career paths may include progression to management or leadership roles within marketing or related fields
ASSUMPTION: This role is unique within Philips, requiring a mix of technical problem-solving skills and strong interpersonal skills to manage customer interactions and team dynamics.
📝 Sample Projects
- Developing and implementing a customer-centric troubleshooting process to improve customer satisfaction and product quality
- Analyzing customer data to identify trends and develop targeted marketing campaigns
- Leading a small project team to develop and launch a new marketing initiative or product
ASSUMPTION: These sample projects are based on the role's requirements and may vary depending on the specific needs of the department and team within Philips.
❓ Key Questions to Ask During Interview
- Can you describe the typical customer profile and their pain points?
- How does this role collaborate with other departments and teams within Philips?
- What are the key priorities for this role in the first 90 days?
- How does Philips support the professional development and career growth of its employees?
- What is the company culture like, and how does this role fit into that culture?
ASSUMPTION: These key questions are designed to assess the role's fit with the candidate's skills, experience, and career goals, as well as the company culture and opportunities for professional development and growth.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, emphasizing your fit with Philips' mission and values
- Prepare for interviews by practicing common marketing and problem-solving questions, as well as questions related to Philips' company culture and values
- Follow up with the hiring manager after the interview to express your interest in the role and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
