Business UAT Lead -Campaign Testing

📌 Core Information

🔹 Job Title: Business UAT Lead - Campaign Testing

🔹 Company: JPMorgan Chase & Co.

🔹 Location: Mumbai, Maharashtra, India

🔹 Job Type: Full-time

🔹 Category: Financial Services

🔹 Date Posted: July 16, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leadership of a team of Card Marketing Campaign Validation Analysts
• Collaboration with multiple teams to ensure campaign quality and compliance
• End-to-end ownership of marketing delivery workflow
• Process improvement and talent development

ASSUMPTION: This role requires a balance of leadership, project management, and analytical skills to drive campaign quality and efficiency.

📋 Key Responsibilities

✅ Lead and manage a team of Card Marketing Campaign Validation Analysts

✅ Collaborate with Card Marketing, Marketing Channel Execution, and Card Legal, Compliance, and Controls teams

✅ Ensure accurate, compliant, and functional marketing materials for customers and prospects

✅ Streamline processes for marketers and optimize resource efficiency

✅ Maintain regulatory compliance and fulfill customer promises

✅ Drive excellence in campaign quality and execution efficiency

✅ Foster a quality-as-a-service mindset and prevent errors

✅ Develop talent with subject matter expertise in analyzing marketing creatives and legal disclosure language

✅ Improve and strengthen end-to-end processes

✅ Demonstrate customer obsession by understanding and enhancing the customer experience

ASSUMPTION: The role involves a mix of strategic planning, hands-on campaign validation, and team management.

🎯 Required Qualifications

Education: Bachelor’s or Master’s Degree in marketing required

Experience: 8+ years in campaign quality, including content, functionality, and fulfillment testing, campaign management, marketing, advertising, media, and agency work. 2+ years of leadership experience.

Required Skills:

• Strong collaboration, project management, and communication skills
• Experience in managing various campaign stages
• Ability to operate in a process-oriented, fast-paced environment
• End-to-end ownership and management of marketing delivery workflow using various tools
• Enthusiasm and willingness to learn

Preferred Skills:

• Experience in managing end-to-end delivery of accurate, compliant, and functional marketing assets
• Results-oriented with strong attention to detail and problem-solving skills
• Experience in financial services

ASSUMPTION: Candidates with a strong background in marketing, campaign management, and leadership are well-suited for this role.

💰 Compensation & Benefits

Salary Range: INR 25-35 lakhs per annum (AI estimate based on industry standards for similar roles in Mumbai)

Benefits:

• Competitive benefits package (details not provided)

Working Hours: Full-time, typically 40 hours per week

ASSUMPTION: The salary range is an estimate based on industry standards for similar roles in Mumbai. Actual salary may vary based on experience and negotiation.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services. JPMorgan Chase & Co. is one of the world's largest and oldest financial institutions, serving millions of customers and clients globally.

Company Size: 10,001+ employees. As a large organization, JPMorgan Chase offers extensive resources, diverse opportunities, and a well-established brand.

Founded: 1799. With a rich history, JPMorgan Chase has a strong reputation and extensive experience in the financial services industry.

Company Description:

• Provides a wide range of financial services, including consumer and community banking, corporate and investment banking, asset management, private banking, and commercial banking
• Operates in over 100 markets worldwide
• Committed to social responsibility and sustainability initiatives

Company Specialties:

• Consumer & Community Banking
• Corporate and Investment Bank
• Asset Management
• Private Banking
• Commercial Banking

Company Website: http://www.jpmorganchase.com

ASSUMPTION: JPMorgan Chase is a large, established financial institution with a global presence and a broad range of financial services.

📊 Role Analysis

Career Level: Mid to Senior-level management role, offering opportunities for growth and development within the organization.

Reporting Structure: This role reports directly to the Card Services team and collaborates with multiple teams across the organization.

Work Arrangement: On-site, with the possibility of hybrid or remote work arrangements based on the organization's policies and the role's requirements.

Growth Opportunities:

• Potential career progression within the Card Services team or related departments
• Opportunities to develop leadership, management, and strategic planning skills
• Chance to work on high-impact projects and contribute to the organization's success

ASSUMPTION: This role offers opportunities for career growth and development within the organization, particularly for candidates interested in leadership and management roles.

🌍 Location & Work Environment

Office Type: Corporate office environment in Mumbai, Maharashtra, India

Office Location(s): 270 Park Avenue, New York, NY, USA; 101 Duncan Mill Road, Toronto, ON, Canada; 2200 Ross Ave, Dallas, TX, USA; Kadubeesanahalli Circle, Bengaluru, Karnataka, India; 370 S Cleveland Ave, Westerville, OH, USA; 100 N Tampa St, Tampa, FL, USA; 4 Metrotech Center, Brooklyn, NY, USA; 25 Bank Street, London, England, UK

Geographic Context:

• Mumbai is the capital city of Maharashtra and the financial capital of India
• It offers a mix of urban and cultural experiences, with a cost of living that is generally lower than other major global financial hubs
• The office is located in a bustling business district, providing easy access to public transportation, amenities, and entertainment options

Work Schedule: Full-time, typically 40 hours per week, with the possibility of flexible work arrangements based on the organization's policies and the role's requirements.

ASSUMPTION: The work environment is dynamic and fast-paced, with a strong focus on collaboration and teamwork.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• On-site or virtual interview with hiring manager and team members
• Final round interview with senior leadership

Key Assessment Areas:

• Leadership and management skills
• Campaign validation and quality assurance expertise
• Collaboration and communication skills
• Problem-solving and analytical skills

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences
• Demonstrate your understanding of the role and the organization's mission and values
• Prepare examples of your campaign validation and quality assurance work
• Research the organization and be ready to discuss how your skills and experiences align with their needs

ATS Keywords: Campaign Quality, Leadership, Collaboration, Project Management, Marketing, Advertising, Compliance, Process Improvement, Customer Experience, Problem Solving, Attention to Detail, Talent Development, Creative Analysis, Regulatory Compliance, Resource Efficiency

ASSUMPTION: The application process is competitive, and candidates should be prepared to demonstrate their skills and experiences throughout the interview process.

🛠️ Tools & Technologies

• Various marketing delivery workflow tools
• Campaign validation and quality assurance software
• Project management and collaboration platforms

ASSUMPTION: The specific tools and technologies used may vary based on the organization's internal systems and processes.

👔 Cultural Fit Considerations

Company Values:

• Putting our customers first
• Operating with integrity
• Fostering diversity and inclusion
• Acting like owners
• Innovating for a better future

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on execution
• Adaptable and responsive to change
• Customer-centric and committed to excellence

Self-Assessment Questions:

• How do you align with JPMorgan Chase's values and mission?
• How have you demonstrated strong leadership and collaboration skills in previous roles?
• How do you approach campaign validation and quality assurance, and how have you improved processes in the past?

ASSUMPTION: Candidates who demonstrate a strong fit with the company's values and work style are more likely to succeed in this role.

⚠️ Potential Challenges

• Managing a team in a fast-paced, dynamic environment
• Balancing multiple priorities and stakeholder expectations
• Keeping up with industry trends and regulatory changes
• Adapting to a large, established organization's culture and processes

ASSUMPTION: These challenges can be overcome with strong leadership, effective communication, and a focus on continuous improvement.

📈 Similar Roles Comparison

• Compared to other campaign validation roles, this position offers more leadership and management responsibilities
• In the financial services industry, this role requires a strong understanding of regulatory compliance and risk management
• Career progression may involve moving into more senior leadership or specialized roles within the organization

ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in other industries or organizations.

📝 Sample Projects

• Leading a team to validate and improve the quality of a major marketing campaign for a new product launch
• Collaborating with cross-functional teams to ensure regulatory compliance and customer-centric design of marketing materials
• Developing and implementing a new campaign validation process to improve efficiency and accuracy

ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced in this role.

❓ Key Questions to Ask During Interview

• How does this role fit into the organization's long-term strategy for campaign quality and customer experience?
• What are the biggest challenges facing the team currently, and how can this role help address them?
• How does the organization support the professional development and growth of its employees?
• What are the key priorities for this role in the first 90 days?
• How does the organization measure the success of this role, and what key performance indicators (KPIs) will be used?

ASSUMPTION: Asking insightful questions demonstrates your interest in the role and the organization, and helps you make an informed decision about your application.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through http://www.jpmorganchase.com/careers
• Tailor your resume and cover letter to highlight your relevant skills and experiences
• Prepare examples of your campaign validation and quality assurance work
• Research the organization and be ready to discuss how your skills and experiences align with their needs
• Follow up with the hiring manager one week after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.