π Core Information
πΉ Job Title: Campaign Delivery Manager
πΉ Company: Coles Group
πΉ Location: Hawthorn East, Victoria, Australia
πΉ Job Type: Full-time
πΉ Category: Marketing & Communications
πΉ Date Posted: 2025-07-30
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site (Hybrid)
π Job Overview
Key aspects of this role include:
- Managing media campaigns from initiation to completion
- Ensuring adherence to established processes and timelines
- Communicating with internal departments and external partners
- Conducting evaluations and documenting outcomes
- Supporting process improvement initiatives
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work effectively with various stakeholders.
π Key Responsibilities
β
Manage campaign activities, including briefing, booking, production, and post-campaign analysis
β
Ensure campaign elements are delivered in accordance with specifications and deadlines
β
Maintain communication with internal departments and external partners
β
Conduct evaluations and document outcomes for future reference
β
Support onboarding of campaign management tools and contribute to process improvement initiatives
β
Undertake small-scale projects related to media operations
β
Monitor campaign quality and ensure compliance with standards
β
Maintain individual compliance with company policies and relevant regulations
ASSUMPTION: This role involves a high degree of multitasking and requires the ability to prioritize and manage time effectively.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business, Communications, or a related field
Experience: Proven experience in media operations, trade marketing, or campaign coordination within FMCG or agency environments
Required Skills:
- Proficient in Microsoft products
- Familiarity with tools like Miro, Trello, Monday.com, Confluence, and GitHub
Preferred Skills:
- Experience with media planning and buying software (e.g., MediaOcean, Strata, or similar)
- Knowledge of the Australian media landscape
ASSUMPTION: While not explicitly stated, experience with media-specific software and knowledge of the Australian media landscape would be beneficial for this role.
π° Compensation & Benefits
Salary Range: Based on industry standards for a Campaign Delivery Manager role in Melbourne, the estimated salary range is AUD 75,000 - 95,000 per annum.
Benefits:
- Flexible working options
- Office perks (gym, fitness classes, BBQ area, mini-Coles supermarket, fooderie hub, etc.)
- Discounts (5% discount on Supermarket and Liquor purchases, additional periods of double discount, and hotdeals exclusive to team members)
- Reward through recognition (mythanks digital recognition platform)
- Opportunities for learning and development
- Paid parental leave
- Investment in your future (annual team member share plan offer)
Working Hours: Full-time position with standard business hours (Monday to Friday, 9:00 AM to 5:00 PM), with flexibility for hybrid work arrangements.
ASSUMPTION: The salary range is estimated based on market research and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Coles Group operates in the retail industry, with a focus on supermarkets, liquor, and convenience stores.
Company Size: Coles Group is a large organization with over 115,000 team members across Australia.
Founded: Coles Group was founded in 1914 and has since grown to become one of Australia's leading retailers.
Company Description:
- Coles Group is home to some of Australiaβs iconic and most trusted brands
- Committed to providing leading food, drink, and home solutions that are delicious, sustainable, and healthy
- Focuses on growing long-term shareholder value and becoming the most trusted retailer in Australia
Company Specialties:
- Retail (supermarkets, liquor, and convenience stores)
- Customer Service
- Buying and Merchandise
- Retail Marketing
- Supply Chain Logistics
- Store Development
- Retail Operations
- Multichannel Retail
- Customer Insights and Loyalty
- Retail Technology
- Financial Services
Company Website: colescareers.com.au
ASSUMPTION: Coles Group's extensive experience and size provide opportunities for career growth and development.
π Role Analysis
Career Level: This role is suitable for candidates with 2-5 years of experience in media operations, trade marketing, or campaign coordination.
Reporting Structure: The Campaign Delivery Manager reports directly to the Campaign Manager.
Work Arrangement: This role operates on a hybrid work arrangement, with a combination of on-site and remote work.
Growth Opportunities:
- Progression to a senior campaign management role
- Expansion into other areas of marketing or operations
- Development of leadership and management skills
ASSUMPTION: With Coles Group's extensive portfolio of brands and departments, there are ample opportunities for career progression and growth.
π Location & Work Environment
Office Type: Coles Group's headquarters is a modern office space with various amenities, including a gym, fitness classes, and a mini-Coles supermarket.
Office Location(s): 800-838 Toorak Rd, Melbourne, VIC 3123, AU
Geographic Context:
- Hawthorn East is a suburb of Melbourne, located approximately 10 kilometers east of the CBD
- The area is well-connected by public transportation, with easy access to trams, trains, and buses
- Hawthorn East offers a mix of residential, commercial, and retail spaces, with plenty of cafes, restaurants, and shops nearby
Work Schedule: The standard work schedule is Monday to Friday, 9:00 AM to 5:00 PM, with flexibility for hybrid work arrangements.
ASSUMPTION: The hybrid work arrangement provides a good balance between on-site collaboration and remote flexibility.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Face-to-face or video interview with the hiring manager
- Final interview with the team or a panel
Key Assessment Areas:
- Problem-solving skills
- Communication and interpersonal skills
- Organizational skills and attention to detail
- Adaptability and ability to work in a fast-paced environment
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on media operations, campaign coordination, and stakeholder communication
- Tailor your cover letter to demonstrate your understanding of the role and your enthusiasm for Coles Group's mission
- Prepare examples of successful campaign management projects or initiatives from your previous roles
ATS Keywords: Campaign Management, Media Operations, Trade Marketing, Stakeholder Communication, Project Coordination, Process Improvement, Microsoft Products, Miro, Trello, Monday.com, Confluence, GitHub
ASSUMPTION: Coles Group's recruitment process is designed to assess candidates' skills and cultural fit, with a focus on problem-solving, communication, and adaptability.
π οΈ Tools & Technologies
- Microsoft products (Word, Excel, PowerPoint, etc.)
- Miro, Trello, Monday.com (project management and collaboration tools)
- Confluence (knowledge management and collaboration tool)
- GitHub (version control and collaboration platform)
- Media-specific software (e.g., MediaOcean, Strata, or similar) - preferred
ASSUMPTION: Familiarity with Microsoft products and project management tools is essential for this role, while experience with media-specific software would be beneficial.
π Cultural Fit Considerations
Company Values:
- Customer Obsessed
- One Team
- Integrity
- Innovation
- Sustainability
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to change
- Results-driven and focused on delivering high-quality outcomes
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working with diverse stakeholders and managing multiple projects simultaneously?
- Do you share Coles Group's commitment to customer obsession, innovation, and sustainability?
ASSUMPTION: Coles Group values candidates who are customer-focused, collaborative, and committed to driving innovation and sustainability.
β οΈ Potential Challenges
- Managing multiple campaigns simultaneously, with tight deadlines and high expectations
- Navigating a large, complex organization with numerous stakeholders
- Adapting to changes in processes, tools, or priorities
- Balancing on-site and remote work effectively
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a proactive approach to problem-solving.
π Similar Roles Comparison
- Compared to other campaign management roles, this position offers a broader range of responsibilities and the opportunity to work with a diverse portfolio of brands
- Coles Group's extensive resources and support network provide ample opportunities for professional development and growth
- This role offers a clear career path, with opportunities for progression to senior campaign management or other marketing and operations positions
ASSUMPTION: While the responsibilities and requirements of this role are similar to other campaign management positions, Coles Group's unique context and opportunities set it apart.
π Sample Projects
- Managing a high-profile, multi-channel campaign for a major Coles Group brand launch
- Coordinating a targeted digital advertising campaign to drive customer engagement and sales
- Collaborating with cross-functional teams to develop and execute a comprehensive campaign strategy for a new product line
ASSUMPTION: These sample projects demonstrate the breadth and depth of responsibilities for a Campaign Delivery Manager at Coles Group.
β Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the broader marketing organization?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Coles Group support the professional development and growth of its team members?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does Coles Group foster a culture of innovation and sustainability?
ASSUMPTION: These questions demonstrate your interest in the role, the team, and the company, while also providing valuable insights into the expectations and opportunities for growth.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the Coles Group careers website
- Tailor your resume to highlight your relevant experience and skills in media operations, campaign coordination, and stakeholder communication
- Write a compelling cover letter that demonstrates your enthusiasm for the role and Coles Group's mission
- Prepare examples of successful campaign management projects or initiatives from your previous roles
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.