🔹 Job Title: Campaign Launch Specialist
🔹 Company: Hearst Newspapers
🔹 Location: Houston, TX
🔹 Job Type: Full time
🔹 Category: Advertising
🔹 Date Posted: 2025-05-13
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid
Key aspects of this role include:
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. It also demands excellent communication skills and a foundational understanding of digital advertising.
✅ Act as a liaison for clients following the closure of a sale, guiding them through the post-sale process from contract execution to campaign launch, ensuring a seamless and positive post-sale experience.
✅ Manage the end-to-end creative process by securing client assets for banner, social media, email marketing, streaming video campaigns and more. Collaborating with third-party vendors or in-house design teams, and overseeing the review and approval process to ensure timely and accurate deployment of ad creatives.
✅ Review and verify all finalized sales details, including client confirmation, rate structures, budget allocations, and approval documentation, to ensure accuracy and readiness for execution.
✅ Own the post-sale process by validating campaign objectives, collecting creative assets, and facilitating access to analytics platforms, ad servers, and other tracking or reporting tools.
✅ Coordinate with cross-functional teams to align deliverables, set clear execution timelines, and ensure all launch components are prepared in accordance with internal standards.
✅ Monitor campaign timelines to ensure adherence to service-level agreements (SLAs), proactively addressing potential delays and communicating timeline adjustments to relevant stakeholders, with particular attention to those that may impact revenue recognition.
✅ Deliver exceptional client service by acting as a trusted advisor and problem-solver for both sales executives and clients, responding promptly to inquiries, addressing escalations, and ensuring client satisfaction throughout the campaign lifecycle.
✅ Serve as a key point of escalation for internal teams and client concerns, applying critical thinking and cross-functional coordination to deliver timely and effective resolutions.
✅ Collaborate with sales, finance, and client services teams to support critical post-sale activities such as new account setup, billing validation, and payment confirmation, ensuring all operational elements are aligned.
✅ Contribute to departmental and organizational success by supporting team goals, embracing process improvements, and fostering a collaborative, performance-driven environment.
✅ Build and nurture long-term client relationships by consistently delivering high-quality service, maintaining open lines of communication, and demonstrating a deep understanding of client goals and business needs.
ASSUMPTION: This role requires strong project management skills, the ability to multitask, and a keen eye for detail. It also demands excellent communication skills and a proactive approach to problem-solving.
Education: Bachelor's degree in Marketing, Advertising, Communications, or a related field (or equivalent experience)
Experience: 1-3 years of experience in digital advertising, marketing support, sales operations, or a client-facing coordination role (media or agency experience a plus)
Required Skills:
Preferred Skills:
ASSUMPTION: While a degree in a related field is preferred, equivalent experience in digital advertising or a similar role may be considered. Familiarity with digital advertising platforms and project management tools would be beneficial but not required.
Salary Range: $55,000 - $75,000 per year (based on industry standards for a Campaign Launch Specialist with 1-3 years of experience in the Houston area)
Benefits:
Working Hours: Full-time, Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for hybrid work arrangement)
ASSUMPTION: The salary range provided is an estimate based on industry standards for the Houston area. The actual salary may vary depending on the candidate's experience and qualifications.
Industry: Newspaper Publishing
Company Size: 1,001-5,000 employees
Founded: 1887
Company Description:
Company Specialties:
Company Website: www.JoinHNP.com
ASSUMPTION: Hearst Newspapers is a well-established company with a strong commitment to local communities and a diverse range of specialties. This role offers the opportunity to work in a fast-paced, team-oriented environment where your contributions directly support successful advertising campaigns.
Career Level: Mid-level
Reporting Structure: This role reports directly to the Advertising Operations Manager and works closely with sales executives, internal teams, and clients.
Work Arrangement: Hybrid (2-3 days per week in the office, with flexibility for remote work)
Growth Opportunities:
ASSUMPTION: This role offers opportunities for career growth and professional development within the advertising operations department and the broader organization.
Office Type: Hybrid (combination of on-site and remote work)
Office Location(s): 4747 Southwest Fwy, Houston, TX 77027, US
Geographic Context:
Work Schedule: Full-time, Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for hybrid work arrangement)
ASSUMPTION: The hybrid work arrangement offers flexibility for employees to balance their work and personal lives while maintaining a strong connection to the company's on-site culture.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Campaign Launch, Digital Advertising, Client Coordination, Project Management, Communication Skills, Problem Solving, Analytics, Collaboration, Attention to Detail, Time Management, Sales Support, Marketing Support, Self-Starter, MS Office Skills
ASSUMPTION: The interview process for this role is designed to assess the candidate's problem-solving skills, communication skills, and understanding of digital advertising and campaign launch processes. The typical process involves phone or video screens, on-site or virtual interviews, and a final interview with the Director of Advertising Operations.
ASSUMPTION: Familiarity with Microsoft Office Suite, project management tools, and digital advertising platforms is required for this role. Experience with creative design tools would be beneficial but not required.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Hearst Newspapers values employees who are collaborative, performance-driven, adaptable, and customer-centric. Candidates who are self-starters with strong communication skills and a proactive approach to problem-solving will thrive in this role.
ASSUMPTION: While this role offers many opportunities for growth and professional development, it also presents challenges that require strong project management skills, adaptability, and a willingness to learn new tools and platforms.
ASSUMPTION: While this role shares similarities with other digital advertising roles, it is unique in its focus on post-sale client management and campaign execution within the newspaper publishing industry.
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Campaign Launch Specialist role, from managing campaign launches to process improvement and performance optimization.
ASSUMPTION: These key questions help candidates understand the role's responsibilities, challenges, and growth opportunities, as well as the company's culture and commitment to employee development.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.