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Campaign Specialist

Manulife
Full-time
On-site
Makati, Metro Manila, Philippines
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Campaign Specialist

πŸ”Ή Company: Manulife

πŸ”Ή Location: Makati, Metro Manila, Philippines

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: July 21, 2025

πŸ”Ή Experience Level: Intermediate (2-5 years)

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing external communication strategies to enhance Manulife's presence in the bancassurance market.
  • Crafting clear, compelling, and consistent messages across various channels to engage diverse audiences.
  • Collaborating with cross-functional teams to ensure alignment and consistency in messaging.
  • Measuring the effectiveness of communication initiatives and providing insights for proactive strategies.
  • Managing crisis communication to maintain a positive public image for the company.

ASSUMPTION: This role requires a dynamic individual with strong communication skills, the ability to manage multiple tasks, and a keen understanding of the bancassurance landscape.

πŸ“‹ Key Responsibilities

βœ… Develop and implement comprehensive customer communication plans that support Manulife's objectives in the bancassurance sector.

βœ… Craft clear, compelling, and consistent messages in support of distribution through multiple channels, including press releases, newsletters, reports, and social media.

βœ… Create marketing materials such as art cards, posters, social media posts, collaterals, and EDMs.

βœ… Collaborate with marketing, sales, and product teams to ensure alignment and consistency in messaging across all customer touchpoints.

βœ… Measure the effectiveness of customer communication and campaign initiatives using analytics tools and prepare reports for management review and regular reporting.

βœ… Maintain a positive public image for the company by managing crisis communication and ensuring transparency and accuracy in all public statements.

βœ… Monitor industry trends, competitor initiatives, and relevant news to provide insights and recommendations for proactive communication strategies.

ASSUMPTION: This role involves a mix of strategic planning, creative content development, and analytical reporting to drive effective communication campaigns.

🎯 Required Qualifications

Education: Bachelor’s degree in Communications, Marketing, Journalism, or a related field.

Experience: Proven 3 years of experience in communications, customer campaigns, marketing, events, or a similar role, preferably within the financial services or insurance industry.

Required Skills:

  • Excellent written and verbal communication skills.
  • Strong project management skills.
  • Proficiency in using digital communication tools and platforms, including social media, content creation software, and editing.

Preferred Skills:

  • Keen understanding of the bancassurance landscape and its unique communication challenges.
  • Proficiency in analytics tools for measuring campaign effectiveness.

ASSUMPTION: Candidates with a strong academic background in communications or marketing, relevant work experience, and a solid understanding of the bancassurance sector are preferred.

πŸ’° Compensation & Benefits

Salary Range: PHP 500,000 - PHP 700,000 per year (Based on industry standards for an intermediate marketing role in Metro Manila)

Benefits:

  • Health insurance and wellness programs.
  • Retirement savings plans.
  • Employee assistance programs.
  • Learning and development opportunities.
  • Employee discounts on Manulife products and services.

Working Hours: Full-time, Monday to Friday, 8:30 AM to 5:30 PM (with a 1-hour lunch break). Occasional overtime may be required during peak periods.

ASSUMPTION: The salary range is estimated based on industry standards for an intermediate marketing role in Metro Manila. Actual compensation may vary based on experience, skills, and other factors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Insurance. Manulife is a leading international financial services group that helps people make their decisions easier and lives better.

Company Size: 10,001+ employees. As a large organization, Manulife offers a wide range of career opportunities and resources for professional growth.

Founded: 1887. Manulife has a long history of providing financial services and has evolved to become a global leader in its industry.

Company Description:

  • Manulife operates as Manulife in Canada, Asia, and Europe, and primarily as John Hancock in the United States.
  • The company offers a range of products and services, including life insurance, health insurance, retirement plans, and wealth management solutions.
  • Manulife is committed to providing exceptional customer service and helping customers make informed decisions about their financial future.

Company Specialties:

  • Life insurance.
  • Health insurance.
  • Retirement plans.
  • Wealth management.

Company Website: https://www.manulife.com/en/

ASSUMPTION: Manulife's extensive global presence and diverse product offerings provide ample opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Intermediate. This role is suitable for professionals with 2-5 years of experience in marketing, communications, or a related field.

Reporting Structure: The Campaign Specialist will report directly to the Head of Marketing or a similar role within the marketing department.

Work Arrangement: Hybrid. This role requires a combination of on-site work at the Manulife office in Makati and remote work from home.

Growth Opportunities:

  • Progression to senior marketing roles within the company.
  • Expansion into other areas of marketing or related fields, such as product management or customer experience.
  • International assignments or relocation opportunities, given Manulife's global presence.

ASSUMPTION: This role offers a clear path for career progression within the marketing department and potential opportunities for international exposure.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with state-of-the-art facilities and amenities.

Office Location(s): 200 Bloor St E, Toronto, Ontario M4W 1E6, Canada (Global Headquarters) and 223 Wai Yip St, Kwun Tong, Hong Kong, HK (Asia Headquarters)

Geographic Context:

  • Makati, Metro Manila, Philippines: A bustling commercial and financial hub with a vibrant culture and numerous amenities.
  • Toronto, Ontario, Canada: A multicultural city with a strong financial services industry and a high quality of life.
  • Hong Kong, China: A global financial center with a fast-paced work environment and numerous opportunities for professional growth.

Work Schedule: Full-time, Monday to Friday, 8:30 AM to 5:30 PM (with a 1-hour lunch break). Occasional overtime may be required during peak periods.

ASSUMPTION: The hybrid work arrangement offers a balance between on-site collaboration and remote flexibility, allowing employees to maintain a healthy work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission through the Manulife careers portal.
  • Phone or video screening to assess communication skills and cultural fit.
  • In-depth interviews with the hiring manager and other team members to discuss the role's responsibilities, qualifications, and expectations.
  • Background check and reference verification for the final candidate.

Key Assessment Areas:

  • Communication skills, both written and verbal.
  • Project management skills and ability to handle multiple tasks.
  • Understanding of the bancassurance landscape and relevant industry trends.
  • Cultural fit and alignment with Manulife's values and mission.

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience, skills, and achievements in marketing, communications, or a related field.
  • Demonstrate your understanding of the bancassurance landscape and how your skills and experience make you a strong fit for this role.
  • Prepare examples of your work, such as marketing campaigns or communication materials, to showcase your creativity and strategic thinking.
  • Research Manulife's company culture and values to ensure a strong fit and alignment with your personal goals and work style.

ATS Keywords: Campaign Specialist, Marketing, Communications, Bancassurance, Customer Campaigns, Project Management, Crisis Communication, Analytics, Social Media, Content Creation

ASSUMPTION: Manulife's application process is designed to assess candidates' skills, experience, and cultural fit, with a focus on finding the best match for the role and the organization.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Social media platforms (LinkedIn, Facebook, Twitter)
  • Content creation and editing tools (Adobe Creative Suite, Canva)
  • Analytics tools (Google Analytics, Tableau)
  • Project management tools (Asana, Trello)

ASSUMPTION: The required tools and technologies for this role are standard in the marketing and communications industry and can be easily learned by candidates with relevant experience.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity: Upholding the highest ethical standards in all actions and decisions.
  • Client-centric: Putting clients at the center of everything we do.
  • Respect: Valuing diversity and treating everyone with kindness, fairness, and dignity.
  • Excellence: Striving for the highest standards in all aspects of our work.

Work Style:

  • Collaborative: Working closely with cross-functional teams to achieve common goals.
  • Adaptable: Embracing change and continuously learning and improving.
  • Results-driven: Focusing on delivering high-quality work that meets or exceeds expectations.

Self-Assessment Questions:

  • Do I have a strong commitment to upholding ethical standards in my work?
  • Am I able to work effectively with diverse teams and adapt to changing circumstances?
  • Do I have a proven track record of delivering high-quality work and achieving results?

ASSUMPTION: Manulife's company culture emphasizes integrity, client-centricity, respect, and excellence, with a focus on collaboration, adaptability, and results-driven work styles.

⚠️ Potential Challenges

  • Managing multiple tasks and deadlines in a fast-paced environment.
  • Adapting to changes in the bancassurance landscape and industry trends.
  • Balancing on-site work and remote work effectively in a hybrid arrangement.
  • Managing crisis communication situations with grace and professionalism.

ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing roles, the Campaign Specialist position places a greater emphasis on crisis communication and analytics.
  • In the bancassurance sector, this role requires a strong understanding of the unique communication challenges and opportunities specific to this industry.
  • Career progression in this role may lead to senior marketing positions or international assignments, depending on the candidate's skills, experience, and performance.

ASSUMPTION: This role offers a unique blend of strategic planning, creative content development, and analytical reporting, with a focus on driving effective communication campaigns in the bancassurance sector.

πŸ“ Sample Projects

  • Developing and executing a comprehensive customer communication plan to launch a new bancassurance product.
  • Creating a series of engaging social media posts to promote an upcoming bancassurance event.
  • Analyzing the effectiveness of a recent marketing campaign and providing data-driven recommendations for future initiatives.

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Campaign Specialist role, from strategic planning and creative content development to analytical reporting and data-driven decision-making.

❓ Key Questions to Ask During Interview

  • Can you describe the typical workflow and priorities for this role?
  • How does this role collaborate with other teams within Manulife, such as sales and product management?
  • What are the most challenging aspects of working in the bancassurance sector, and how can this role address them?
  • What opportunities are there for professional growth and development within this role and the marketing department as a whole?
  • How does Manulife support work-life balance for its employees, particularly in a hybrid work arrangement?

ASSUMPTION: Asking these questions will help you better understand the role's responsibilities, expectations, and opportunities for growth and development within Manulife.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Manulife careers portal.
  • Tailor your resume and cover letter to highlight your relevant experience, skills, and achievements in marketing, communications, or a related field.
  • Prepare examples of your work, such as marketing campaigns or communication materials, to showcase your creativity and strategic thinking.
  • Research Manulife's company culture and values to ensure a strong fit and alignment with your personal goals and work style.
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role and inquire about the status of your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.