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CBS - BMC - Content Services - Supervising Associate_Content 1

EY
Full-time
On-site
Thiruvananthapuram, Kerala, India
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Supervising Associate - Content Services

πŸ”Ή Company: EY (Ernst & Young)

πŸ”Ή Location: Kochi, Kerala, India

πŸ”Ή Job Type: Full-time, On-site

πŸ”Ή Category: Business Consulting and Services

πŸ”Ή Date Posted: May 16, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing content production in Adobe Experience Manager (AEM)
  • Collaborating with global teams and stakeholders
  • Ensuring quality control and visual aesthetics of content
  • Diagnosing, repairing, maintaining, and upgrading web pages
  • Demonstrating exceptional project coordination skills

ASSUMPTION: This role requires a high level of technical proficiency in AEM and strong communication skills to work effectively with global teams.

πŸ“‹ Key Responsibilities

βœ… Create and publish web pages using AEM, ensuring optimal performance

βœ… Upload and publish content on ey.com and related sites

βœ… Collaborate with stakeholders, designers, and approvers to ensure content is published on time

βœ… Possess an eye for design and basic knowledge in design software such as Photoshop

βœ… Understand the offerings of AEM CMS to suggest the right templates and modules to stakeholders

βœ… Good with image selection with respect to the content

βœ… Must have experience and be comfortable working closely with global teams

βœ… Be professional, confident, and enthusiastic; adapt to flexible work timings; demonstrate exceptional work ethics and customer focus

βœ… Familiar with different content management systems

βœ… Possess a basic understanding of HTML

βœ… Demonstrate exceptional project coordination skills

ASSUMPTION: This role involves a mix of technical tasks and stakeholder management, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: Bachelor's or master's degree

Experience: Minimum 5 years of work experience in using AEM

Required Skills:

  • Experience working within a complex web environment with global and local branches
  • Understands website best practices (image sizing, link placements, responsive design)
  • Familiar working in content management and digital asset management systems, ideally Adobe Experience Manager
  • Good with Photoshop and image manipulation
  • An eye for presentation and attention to detail
  • Possess a mindset to learn things and undertake add-on responsibilities

Preferred Skills:

  • Understanding of HTML
  • Experience with visual asset management

ASSUMPTION: Given the role's focus on AEM and global team collaboration, candidates with relevant experience in a similar environment will be most suitable.

πŸ’° Compensation & Benefits

Salary Range: INR 800,000 - 1,200,000 per annum (Estimated based on industry standards for a mid-level content management role in India)

Benefits:

  • Continuous learning opportunities
  • Flexible work arrangements
  • Transformative leadership and mentoring
  • Diverse and inclusive culture

Working Hours: Full-time, typically 40 hours per week, with flexibility to work additional hours as needed

ASSUMPTION: The salary range is an estimate based on industry standards for a mid-level content management role in India. Actual compensation may vary based on factors such as experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: EY is a global leader in assurance, tax, transaction, and advisory services. The company operates in over 150 countries and has a strong presence in the business consulting and services sector.

Company Size: EY is a large organization with over 200,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse projects.

Founded: EY was founded in 1998, with a rich history and extensive experience in providing services to clients across various industries.

Company Description:

  • EY exists to build a better working world, helping to create long-term value for clients, people, and society.
  • The company enables data and technology to build trust and support clients in growing, transforming, and operating.
  • EY teams ask better questions to find new answers for the complex issues facing the world today.

Company Specialties:

  • Assurance
  • Consulting
  • Law
  • Strategy
  • Tax
  • Transactions

Company Website: www.ey.com

ASSUMPTION: EY's global presence and diverse service offerings provide ample opportunities for career growth and development within the organization.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level, requiring a balance of technical expertise and project management skills.

Reporting Structure: The candidate will report to the Global Content Services team lead and collaborate with various stakeholders, including designers, approvers, and other content management specialists.

Work Arrangement: This is an on-site role with flexible work timings to accommodate global team collaboration.

Growth Opportunities:

  • Expanding technical skills in AEM and related technologies
  • Developing project management and leadership skills
  • Gaining exposure to various industries and business functions
  • Potential career progression to senior roles within the content management team or related functions

ASSUMPTION: This role offers opportunities for both technical and professional growth, with the potential to take on more responsibilities and advance within the organization.

🌍 Location & Work Environment

Office Type: EY's Kochi office is a modern, collaborative workspace with a mix of open and private work areas.

Office Location(s): Kochi, Kerala, India

Geographic Context:

  • Kochi is a major commercial hub and the financial capital of Kerala, offering ample opportunities for professional growth and networking.
  • The city is well-connected by air, rail, and road, making it easily accessible from other major cities in India and abroad.
  • Kochi has a tropical climate, with temperatures ranging from 20Β°C to 35Β°C throughout the year.

Work Schedule: The work schedule is typically Monday to Friday, with flexible hours to accommodate global team collaboration.

ASSUMPTION: Kochi's strategic location and vibrant business ecosystem make it an attractive place to work, with ample opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Technical assessment (AEM-related tasks)
  • Final round interview with the hiring manager and/or team members

Key Assessment Areas:

  • Technical proficiency in AEM
  • Project management and stakeholder communication skills
  • Attention to detail and quality control processes
  • Cultural fit and alignment with EY's values

Application Tips:

  • Highlight relevant experience with AEM and global team collaboration in your resume.
  • Prepare for technical assessment questions related to AEM tasks and troubleshooting.
  • Research EY's mission, values, and recent projects to demonstrate your understanding of the organization and its priorities.

ATS Keywords: AEM, Adobe Experience Manager, content management, project coordination, global team collaboration, HTML, Photoshop, digital asset management, responsive design

ASSUMPTION: Given the technical nature of the role, candidates can expect a strong focus on AEM-related assessments during the interview process.

πŸ› οΈ Tools & Technologies

  • Adobe Experience Manager (AEM)
  • Photoshop
  • HTML
  • Sprinklr
  • Brightcove
  • Crownpeak
  • Analytics
  • Flourish

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, as they are integral to the day-to-day tasks and responsibilities.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Building a better working world
  • Integrity
  • Quality
  • One global team
  • Respect for each other
  • Responsibility

Work Style:

  • Collaborative and team-oriented
  • Adaptable and flexible
  • Results-driven and focused on delivering high-quality work
  • Comfortable working in a global and dynamic environment

Self-Assessment Questions:

  • How do you align with EY's commitment to building a better working world through your work?
  • How do you ensure the quality and visual aesthetics of content while working with global teams and tight deadlines?
  • How do you balance technical expertise with strong project management and stakeholder communication skills?

ASSUMPTION: EY values candidates who demonstrate a strong cultural fit, with a focus on integrity, quality, and a commitment to building a better working world.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Working with global teams across different time zones
  • Keeping up with regular updates and changes in AEM and related technologies
  • Adapting to flexible work timings and potential overtime requirements

ASSUMPTION: These challenges require strong organizational skills, adaptability, and a commitment to delivering high-quality work under tight deadlines.

πŸ“ˆ Similar Roles Comparison

  • This role differs from related positions in its focus on AEM and global team collaboration, requiring a unique blend of technical and project management skills.
  • In the business consulting and services industry, this role is comparable to mid-level content management positions in global organizations.
  • Career progression in this role could lead to senior content management roles, team leadership positions, or related functional roles within the organization.

ASSUMPTION: While this role shares similarities with other content management positions, its unique focus on AEM and global team collaboration sets it apart from related roles.

πŸ“ Sample Projects

  • Managing the content production and publishing process for a high-profile global marketing campaign
  • Collaborating with stakeholders to create and publish a series of web pages for a new product launch
  • Diagnosing and repairing performance issues on a high-traffic website, ensuring optimal performance and user experience

ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the role, requiring strong technical skills and project management expertise.

❓ Key Questions to Ask During Interview

  • How does this role contribute to EY's mission of building a better working world?
  • What are the most challenging aspects of working with global teams in this role, and how can I best prepare for them?
  • How does EY support the professional development and growth of its employees in this role?
  • What are the key priorities for this role in the first 90 days, and how can I best prepare for them?
  • How does EY foster a culture of innovation and continuous improvement in this role?

ASSUMPTION: These questions demonstrate a proactive approach to understanding the role's expectations, requirements, and opportunities for growth.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Customize your resume to highlight your relevant experience with AEM and global team collaboration.
  • Prepare a cover letter that demonstrates your understanding of the role and your fit with EY's values and culture.
  • If applicable, prepare examples of your work that showcase your technical skills and project management expertise.
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.