π Core Information
πΉ Job Title: Supervising Associate - Content Services
πΉ Company: EY (Ernst & Young)
πΉ Location: Kochi, Kerala, India
πΉ Job Type: Full-time, On-site
πΉ Category: Business Consulting and Services
πΉ Date Posted: May 16, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Managing content production in Adobe Experience Manager (AEM)
- Collaborating with global teams and stakeholders
- Ensuring quality control and visual aesthetics of content
- Diagnosing, repairing, maintaining, and upgrading web pages
- Demonstrating exceptional project coordination skills
ASSUMPTION: This role requires a high level of technical proficiency in AEM and strong communication skills to work effectively with global teams.
π Key Responsibilities
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Create and publish web pages using AEM, ensuring optimal performance
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Upload and publish content on ey.com and related sites
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Collaborate with stakeholders, designers, and approvers to ensure content is published on time
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Possess an eye for design and basic knowledge in design software such as Photoshop
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Understand the offerings of AEM CMS to suggest the right templates and modules to stakeholders
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Good with image selection with respect to the content
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Must have experience and be comfortable working closely with global teams
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Be professional, confident, and enthusiastic; adapt to flexible work timings; demonstrate exceptional work ethics and customer focus
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Familiar with different content management systems
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Possess a basic understanding of HTML
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Demonstrate exceptional project coordination skills
ASSUMPTION: This role involves a mix of technical tasks and stakeholder management, requiring strong organizational skills and attention to detail.
π― Required Qualifications
Education: Bachelor's or master's degree
Experience: Minimum 5 years of work experience in using AEM
Required Skills:
- Experience working within a complex web environment with global and local branches
- Understands website best practices (image sizing, link placements, responsive design)
- Familiar working in content management and digital asset management systems, ideally Adobe Experience Manager
- Good with Photoshop and image manipulation
- An eye for presentation and attention to detail
- Possess a mindset to learn things and undertake add-on responsibilities
Preferred Skills:
- Understanding of HTML
- Experience with visual asset management
ASSUMPTION: Given the role's focus on AEM and global team collaboration, candidates with relevant experience in a similar environment will be most suitable.
π° Compensation & Benefits
Salary Range: INR 800,000 - 1,200,000 per annum (Estimated based on industry standards for a mid-level content management role in India)
Benefits:
- Continuous learning opportunities
- Flexible work arrangements
- Transformative leadership and mentoring
- Diverse and inclusive culture
Working Hours: Full-time, typically 40 hours per week, with flexibility to work additional hours as needed
ASSUMPTION: The salary range is an estimate based on industry standards for a mid-level content management role in India. Actual compensation may vary based on factors such as experience and performance.
π Applicant Insights
π Company Context
Industry: EY is a global leader in assurance, tax, transaction, and advisory services. The company operates in over 150 countries and has a strong presence in the business consulting and services sector.
Company Size: EY is a large organization with over 200,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse projects.
Founded: EY was founded in 1998, with a rich history and extensive experience in providing services to clients across various industries.
Company Description:
- EY exists to build a better working world, helping to create long-term value for clients, people, and society.
- The company enables data and technology to build trust and support clients in growing, transforming, and operating.
- EY teams ask better questions to find new answers for the complex issues facing the world today.
Company Specialties:
- Assurance
- Consulting
- Law
- Strategy
- Tax
- Transactions
Company Website: www.ey.com
ASSUMPTION: EY's global presence and diverse service offerings provide ample opportunities for career growth and development within the organization.
π Role Analysis
Career Level: This role is at the mid-level, requiring a balance of technical expertise and project management skills.
Reporting Structure: The candidate will report to the Global Content Services team lead and collaborate with various stakeholders, including designers, approvers, and other content management specialists.
Work Arrangement: This is an on-site role with flexible work timings to accommodate global team collaboration.
Growth Opportunities:
- Expanding technical skills in AEM and related technologies
- Developing project management and leadership skills
- Gaining exposure to various industries and business functions
- Potential career progression to senior roles within the content management team or related functions
ASSUMPTION: This role offers opportunities for both technical and professional growth, with the potential to take on more responsibilities and advance within the organization.
π Location & Work Environment
Office Type: EY's Kochi office is a modern, collaborative workspace with a mix of open and private work areas.
Office Location(s): Kochi, Kerala, India
Geographic Context:
- Kochi is a major commercial hub and the financial capital of Kerala, offering ample opportunities for professional growth and networking.
- The city is well-connected by air, rail, and road, making it easily accessible from other major cities in India and abroad.
- Kochi has a tropical climate, with temperatures ranging from 20Β°C to 35Β°C throughout the year.
Work Schedule: The work schedule is typically Monday to Friday, with flexible hours to accommodate global team collaboration.
ASSUMPTION: Kochi's strategic location and vibrant business ecosystem make it an attractive place to work, with ample opportunities for professional growth and development.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Technical assessment (AEM-related tasks)
- Final round interview with the hiring manager and/or team members
Key Assessment Areas:
- Technical proficiency in AEM
- Project management and stakeholder communication skills
- Attention to detail and quality control processes
- Cultural fit and alignment with EY's values
Application Tips:
- Highlight relevant experience with AEM and global team collaboration in your resume.
- Prepare for technical assessment questions related to AEM tasks and troubleshooting.
- Research EY's mission, values, and recent projects to demonstrate your understanding of the organization and its priorities.
ATS Keywords: AEM, Adobe Experience Manager, content management, project coordination, global team collaboration, HTML, Photoshop, digital asset management, responsive design
ASSUMPTION: Given the technical nature of the role, candidates can expect a strong focus on AEM-related assessments during the interview process.
π οΈ Tools & Technologies
- Adobe Experience Manager (AEM)
- Photoshop
- HTML
- Sprinklr
- Brightcove
- Crownpeak
- Analytics
- Flourish
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, as they are integral to the day-to-day tasks and responsibilities.
π Cultural Fit Considerations
Company Values:
- Building a better working world
- Integrity
- Quality
- One global team
- Respect for each other
- Responsibility
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible
- Results-driven and focused on delivering high-quality work
- Comfortable working in a global and dynamic environment
Self-Assessment Questions:
- How do you align with EY's commitment to building a better working world through your work?
- How do you ensure the quality and visual aesthetics of content while working with global teams and tight deadlines?
- How do you balance technical expertise with strong project management and stakeholder communication skills?
ASSUMPTION: EY values candidates who demonstrate a strong cultural fit, with a focus on integrity, quality, and a commitment to building a better working world.
β οΈ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with global teams across different time zones
- Keeping up with regular updates and changes in AEM and related technologies
- Adapting to flexible work timings and potential overtime requirements
ASSUMPTION: These challenges require strong organizational skills, adaptability, and a commitment to delivering high-quality work under tight deadlines.
π Similar Roles Comparison
- This role differs from related positions in its focus on AEM and global team collaboration, requiring a unique blend of technical and project management skills.
- In the business consulting and services industry, this role is comparable to mid-level content management positions in global organizations.
- Career progression in this role could lead to senior content management roles, team leadership positions, or related functional roles within the organization.
ASSUMPTION: While this role shares similarities with other content management positions, its unique focus on AEM and global team collaboration sets it apart from related roles.
π Sample Projects
- Managing the content production and publishing process for a high-profile global marketing campaign
- Collaborating with stakeholders to create and publish a series of web pages for a new product launch
- Diagnosing and repairing performance issues on a high-traffic website, ensuring optimal performance and user experience
ASSUMPTION: These sample projects illustrate the diverse and challenging nature of the role, requiring strong technical skills and project management expertise.
β Key Questions to Ask During Interview
- How does this role contribute to EY's mission of building a better working world?
- What are the most challenging aspects of working with global teams in this role, and how can I best prepare for them?
- How does EY support the professional development and growth of its employees in this role?
- What are the key priorities for this role in the first 90 days, and how can I best prepare for them?
- How does EY foster a culture of innovation and continuous improvement in this role?
ASSUMPTION: These questions demonstrate a proactive approach to understanding the role's expectations, requirements, and opportunities for growth.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Customize your resume to highlight your relevant experience with AEM and global team collaboration.
- Prepare a cover letter that demonstrates your understanding of the role and your fit with EY's values and culture.
- If applicable, prepare examples of your work that showcase your technical skills and project management expertise.
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.