Charity Account Assistant

📌 Core Information

🔹 Job Title: Charity Account Assistant

🔹 Company: Queen City Promotions

🔹 Location: Knightdale, NC

🔹 Job Type: Full-Time

🔹 Category: Fundraising

🔹 Date Posted: May 27, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Supporting meaningful causes through dynamic fundraising events
• Engaging with event attendees and promoting fundraising products
• Working collaboratively with a team to achieve fundraising goals
• Assisting management with various tasks as assigned

ASSUMPTION: This role is ideal for individuals passionate about creating positive change and thriving in an energetic, people-focused environment. No prior experience is required as comprehensive paid training is provided.

📋 Key Responsibilities

✅ Engage with event attendees, sharing the mission and impact of our nonprofit partners

✅ Promote and sell fundraising products and services to support key initiatives

✅ Provide top-tier customer service, answering questions and creating memorable experiences

✅ Work collaboratively with your team to achieve fundraising goals and contribute to event success

✅ Assist the management team with other tasks as assigned

ASSUMPTION: The role involves a high level of interaction with the public, requiring strong communication and interpersonal skills. Event schedules may vary, so flexibility in availability is crucial.

🎯 Required Qualifications

Education: A high school diploma or equivalent

Experience: No prior experience is required as comprehensive paid training is provided

Required Skills:

• Strong communication and interpersonal skills
• Customer service skills
• Team collaboration skills
• Sales and marketing skills (trainable)

Preferred Skills:

• Previous experience in fundraising, sales, or marketing
• Bilingual or multilingual skills

ASSUMPTION: While no prior experience is required, candidates with previous experience in fundraising, sales, or marketing may find the training process smoother and be able to contribute more quickly.

💰 Compensation & Benefits

Salary Range: $600 - $900 per week. This is an entry-level position with opportunities for growth based on performance.

Benefits:

• Comprehensive paid training
• Dynamic work environment
• Opportunities to support meaningful causes

Working Hours: Full-time, with flexible scheduling to accommodate event schedules

ASSUMPTION: The salary range is based on industry standards for entry-level fundraising and sales positions. Benefits are focused on personal and professional growth opportunities.

📌 Applicant Insights

🔍 Company Context

Industry: Queen City Promotions specializes in fundraising, marketing, and promotions for nonprofit organizations. They help those in need throughout the Charlotte area and beyond.

Company Size: With 2-10 employees, Queen City Promotions offers a close-knit work environment where individuals can make a significant impact.

Founded: The company's founding date is not specified, but they have established themselves as a trusted partner for nonprofit organizations in the area.

Company Description:

• Queen City Promotions is a marketing, fundraising, and promotions company
• They help those in need throughout the Charlotte area and beyond
• Their mission is to create positive change by supporting meaningful causes

Company Specialties:

• Fundraising events
• Sales and marketing of fundraising products
• Customer service and engagement

Company Website: queencitypromotionsinc.com

ASSUMPTION: Queen City Promotions is a small, mission-driven company that focuses on creating positive change through fundraising and marketing efforts for nonprofit organizations.

📊 Role Analysis

Career Level: This is an entry-level position with opportunities for growth based on performance.

Reporting Structure: The Charity Account Assistant will report directly to the management team and work collaboratively with their event team.

Work Arrangement: This is an on-site, full-time position with flexible scheduling to accommodate event schedules.

Growth Opportunities:

• Advancement to management or leadership roles within the company
• Developing skills in fundraising, sales, and marketing
• Gaining experience working with nonprofit organizations

ASSUMPTION: Growth opportunities are based on individual performance and the company's expansion. As a small company, there may be opportunities for employees to take on additional responsibilities as the company grows.

🌍 Location & Work Environment

Office Type: Queen City Promotions operates primarily in event venues and locations throughout the Charlotte area and beyond.

Office Location(s): Knightdale, NC

Geographic Context:

• The Charlotte area is home to a diverse range of nonprofit organizations
• The region offers a mix of urban and rural environments
• Knightdale is a suburb of Raleigh, NC, with a population of approximately 55,000

Work Schedule: Full-time, with flexible scheduling to accommodate event schedules. Event schedules may vary, so flexibility in availability is crucial.

ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on creating memorable experiences for event attendees and supporting meaningful causes.

💼 Interview & Application Insights

Typical Process:

• Submit your application through the provided link
• Complete a phone or video screening interview
• Attend an in-person or virtual interview with the management team
• Participate in a group or individual training session

Key Assessment Areas:

• Communication and interpersonal skills
• Customer service skills
• Sales and marketing skills
• Cultural fit with the company's mission and values

Application Tips:

• Highlight your passion for creating positive change and supporting meaningful causes
• Demonstrate your strong communication and interpersonal skills in your resume and cover letter
• Prepare examples of how you've provided excellent customer service in the past

ATS Keywords: Fundraising, Sales, Marketing, Customer Service, Nonprofit, Event Planning, Team Collaboration

ASSUMPTION: The application process is designed to assess candidates' communication skills, customer service skills, and cultural fit with the company's mission and values. The interview process may include a group or individual training session to evaluate candidates' ability to learn and apply new skills.

🛠️ Tools & Technologies

• Event planning and management software (e.g., Eventbrite, Cvent)
• Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
• Point-of-sale (POS) systems for event transactions

ASSUMPTION: The specific tools and technologies used may vary depending on the event and the nonprofit organization being supported.

👔 Cultural Fit Considerations

Company Values:

• Passion for creating positive change
• Strong work ethic and commitment to excellence
• Collaboration and teamwork

Work Style:

• Dynamic and fast-paced work environment
• Flexible scheduling to accommodate event schedules
• Focus on creating memorable experiences for event attendees

Self-Assessment Questions:

• Do you have a passion for creating positive change and supporting meaningful causes?
• Are you comfortable working in a dynamic, fast-paced environment with flexible scheduling?
• Do you thrive in a collaborative team setting and enjoy working with others to achieve common goals?

ASSUMPTION: Queen City Promotions values individuals who are passionate about their mission, committed to excellence, and able to thrive in a dynamic, collaborative work environment.

⚠️ Potential Challenges

• Event schedules may vary, requiring flexibility in availability
• The work environment can be physically demanding, requiring standing and walking for extended periods
• Candidates may need to work weekends and evenings to accommodate event schedules
• The role may require travel to various event locations throughout the Charlotte area and beyond

ASSUMPTION: These challenges are inherent to the nature of the role and the dynamic work environment. Candidates should be prepared to adapt to varying schedules and physical demands to succeed in this position.

📈 Similar Roles Comparison

• Charity Account Assistant vs. Fundraising Coordinator: Both roles focus on supporting nonprofit organizations through fundraising efforts, but the Charity Account Assistant role may have more of a focus on event planning and customer service
• Charity Account Assistant vs. Sales Representative: Both roles require strong communication and interpersonal skills, but the Charity Account Assistant role is focused on supporting nonprofit organizations and creating positive change, while the Sales Representative role may be more focused on generating revenue for a for-profit company
• Charity Account Assistant vs. Event Planner: Both roles require strong organizational skills and the ability to work collaboratively with a team, but the Charity Account Assistant role is focused on supporting nonprofit organizations and creating positive change, while the Event Planner role may be more focused on coordinating logistics and vendor relationships

ASSUMPTION: These roles share some similarities, but each has its unique focus and requirements. Candidates should consider their personal interests and career goals when comparing these roles.

📝 Sample Projects

• Planning and executing a fundraising event for a local nonprofit organization
• Developing and implementing a marketing campaign to promote a fundraising product or service
• Creating and delivering a presentation to a group of event attendees about the mission and impact of a nonprofit partner

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks they may be responsible for in this role. The specific projects may vary depending on the event and the nonprofit organization being supported.

❓ Key Questions to Ask During Interview

• What are the most rewarding aspects of working for Queen City Promotions?
• How does the company support the professional development of its employees?
• What are the most challenging aspects of this role, and how can I prepare for them?
• How does the company measure the success of its fundraising events, and how can I contribute to that success?
• What opportunities are there for growth and advancement within the company?

ASSUMPTION: These questions are designed to help candidates gain a better understanding of the company culture, the role's challenges and rewards, and the opportunities for professional growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Highlight your passion for creating positive change and supporting meaningful causes in your resume and cover letter
• Prepare examples of how you've provided excellent customer service in the past
• Be prepared to discuss your availability and flexibility for event scheduling during the interview process
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.