Chief Marketing and Communications Officer

📌 Core Information

🔹 Job Title: Chief Marketing and Communications Officer

🔹 Company: University of Texas at Austin - Dell Medical School

🔹 Location: Austin, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📣 Marketing Communications (MarCom)

🔹 Date Posted: April 2, 2025

🔹 Experience Level: 10+ Years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Building and leading strategic marketing and communications efforts to support a world-class academic medical center.
• Developing comprehensive marketing and communication strategies that align with organizational goals.
• Managing both internal and external communications, overseeing marketing campaigns, and leading crisis communication.
• Ensuring consistent messaging and fostering relationships with media, stakeholders, and the community.

ASSUMPTION: The role is heavily focused on strategic leadership due to the integration of communications across clinical, academic, and research domains.

📋 Key Responsibilities

✅ Create and execute strategic communication and marketing plans aligned with the institution's mission.

✅ Develop and lead marketing strategies supporting faculty recruitment, clinical program growth, and research visibility.

✅ Serve as advisor to senior leadership on communication strategy and reputation management.

✅ Position the organization as a leading entity in academic medicine and clinical excellence.

✅ Cultivate relationships with media and serve as a senior spokesperson.

✅ Lead proactive media strategies and crisis communication plans.

✅ Ensure transparent and aligned internal communications across all levels of the organization.

✅ Lead modernization initiatives, including AI adoption and upskilling programs.

✅ Plan and execute marketing campaigns utilizing data analytics and audience insights.

✅ Manage budgeting and financial oversight for the communication department.

✅ Provide training and represent the organization at industry events.

ASSUMPTION: The CMCO must have experience in crisis management due to the complexities involved in healthcare communications.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Public Relations, Marketing, or a related field.

Experience: Fifteen years of progressively responsible leadership experience, with at least five years in a senior role.

Required Skills:

• Strategic leadership and planning
• Exceptional communication skills
• Experience with crisis management and media relations
• Proficiency in digital marketing strategies
• Ability to foster teamwork and collaboration
• Strong financial and organizational management skills

Preferred Skills:

• Master's degree in a relevant field
• Experience in academic healthcare settings
• Expertise in navigating complex healthcare environments

ASSUMPTION: Preferred skills indicate a candidate with advanced education and sector-specific experience could be more competitive.

💰 Compensation & Benefits

Salary Range: Salary is open, and details would be discussed during the hiring process.

Benefits:

• Comprehensive healthcare coverage
• Retirement plan options, including TRS and ORP
• Professional development opportunities

Working Hours: 40 hours per week

ASSUMPTION: Compensation includes industry-standard benefits owing to the university's structured offerings.

📌 Applicant Insights

🔍 Company Context

Industry: Healthcare - Academic medical center focused on innovative healthcare solutions.

Company Size: Mid-sized, providing a close-knit environment with substantial networking potential.

Founded: 2017, part of the Dell Medical School at The University of Texas at Austin.

Company Description:

• Focuses on collaboration with academic and medical institutions.
• Pioneers inclusive, innovative healthcare delivery models.
• Strives for excellence in patient care and education.

Company Specialties:

• Orthopedics
• Women's Health
• Gastroenterology
• Neurology

Company Website: https://uthealthaustin.org

ASSUMPTION: The company is deeply integrated within the local medical community, reflecting its commitment to innovative healthcare education.

📊 Role Analysis

Career Level: Executive role requiring extensive leadership experience.

Reporting Structure: Reports directly to senior university leadership, advising the Dean and other executives.

Work Arrangement: On-site position providing direct interaction with team members and stakeholders.

Growth Opportunities:

• Leadership in healthcare communication strategy development
• Influence over university-wide marketing initiatives
• Opportunities for speaking and representing the institution at high-profile events

ASSUMPTION: Opportunities for growth are extensive given the role's visibility and impact across the organization.

🌍 Location & Work Environment

Office Type: Traditional office within the academic medical center.

Office Location(s): Based in Austin, Texas, specifically at the Dell Medical School premises.

Geographic Context:

• Austin is known for its vibrant tech and academic communities.
• The city provides a dynamic cultural environment.
• Proximity to key healthcare and research facilities.

Work Schedule: Standard 40-hour work week with potential for additional hours during events or crises.

ASSUMPTION: The location in Austin is beneficial for engaging with a broad spectrum of healthcare and academic professionals.

💼 Interview & Application Insights

Typical Process:

• Submit application through the university's career portal.
• Initial screening by HR and hiring panel review.
• Interviews with department heads and leadership team.

Key Assessment Areas:

• Strategic leadership and communication skills
• Experience in managing complex marketing operations
• Crisis management and media relations expertise

Application Tips:

• Highlight relevant leadership experience and strategic impact.
• Emphasize communication skills and crisis management examples.
• Utilize keywords such as "strategic leadership" and "brand development."

ATS Keywords: Strategic Leadership, Crisis Communication, Brand Development, Media Relations, Digital Marketing

ASSUMPTION: The application process is comprehensive due to the role's seniority and influence on organizational strategy.

🛠️ Tools & Technologies

• AI and automation software for marketing processes
• Digital marketing analytics platforms
• Content management systems for internal communications

ASSUMPTION: The role requires knowledge of advanced marketing technologies to implement effective strategies.

👔 Cultural Fit Considerations

Company Values:

• Commitment to excellence and innovation
• Collaboration and inclusivity
• Focus on advancing healthcare education

Work Style:

• Leadership-driven with an emphasis on strategic planning
• Highly collaborative environment requiring team cohesion
• Emphasis on adaptability and responsiveness

Self-Assessment Questions:

• Can I lead strategic communications in a complex healthcare setting?
• Do I have experience in crisis communication and media management?
• Am I prepared to work closely with senior leadership to influence organizational strategies?

ASSUMPTION: The company culture values innovation and strategic thinking, necessitating a candidate with vision and leadership skills.

⚠️ Potential Challenges

• Navigating communication efforts within a large, complex organization
• Aligning diverse stakeholder interests in strategic initiatives
• Managing crisis communication across multiple channels
• Consistently updating skills with emerging marketing technologies

ASSUMPTION: Challenges are typical of high-level roles in academic healthcare environments, requiring sophisticated problem-solving skills.

📈 Similar Roles Comparison

• Comparable roles in smaller organizations might offer faster decision-making but less resource availability.
• Non-academic settings typically emphasize commercial over educational goals.
• Roles in tech firms may require more focus on digital innovation than in healthcare.

ASSUMPTION: While similar roles exist across sectors, the academic focus in this position requires specific expertise in healthcare and education.

📝 Sample Projects

• Implementing a digital-first communication strategy for new research initiatives
• Leading a cross-departmental team to streamline internal communications
• Overseeing a comprehensive media campaign to enhance public outreach

ASSUMPTION: Projects involve significant coordination across academic and healthcare disciplines, requiring a multi-faceted approach.

❓ Key Questions to Ask During Interview

• What are the current challenges faced by the communications team?
• How does the Dell Medical School integrate communication across its academic and healthcare missions?
• What is the expected vision for the CMCO in the first year?
• How is success measured in this role?
• What opportunities exist for professional development and leadership growth?

ASSUMPTION: Interview questions should focus on strategic planning, integration within the academic environment, and key performance metrics.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the UT Health Austin Careers page
• Ensure all required materials, including your resume/CV, are uploaded
• Provide contact information for three professional references
• Include a detailed letter of interest highlighting your leadership experience
• Monitor your email for communication from University HR regarding next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.