Zenchef logo

Chief Marketing Officer

Zenchef
Full-time
On-site
Brussels, Brussels-Capital, Belgium
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Chief Marketing Officer

πŸ”Ή Company: Zenchef

πŸ”Ή Location: Amsterdam, Paris, or Berlin

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: 2025-07-30

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Leading end-to-end marketing strategy for a rapidly growing restaurant technology company.
  • Unifying marketing efforts across acquired companies and driving brand architecture.
  • Spearheading B2C market entry and competing with well-funded incumbents.
  • Building, scaling, and leading a no/low-touch PLG motion for SMEs.
  • Collaborating with the CEO and executive team as a strategic partner.

ASSUMPTION: This role requires a high level of strategic thinking, leadership, and adaptability to thrive in a dynamic, international environment.

πŸ“‹ Key Responsibilities

βœ… Identify potential leads using tools like LinkedIn, CRM databases, and industry alerts to build a qualified pipeline.

βœ… Reach out to prospects by email, phone, and social media to start conversations and assess their interest.

βœ… Qualify leads using structured discovery calls to understand fit and readiness.

βœ… Collaborate with Field and Inside Sales to hand over qualified opportunities and refine outreach strategies.

βœ… Keep CRM records accurate and up to date to track progress and measure results.

βœ… Test messaging and prospecting approaches to learn what resonates with the audience.

βœ… Attend regular team syncs to share insights, celebrate wins, and improve processes.

βœ… Stay on top of industry trends and restaurant tech news to connect better with the audience.

ASSUMPTION: This role involves a high degree of autonomy and requires strong organizational skills to manage multiple priorities and projects.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience).

Experience: 10+ years of experience in international B2B SaaS marketing, with a focus on demand generation, brand positioning, and performance metrics.

Required Skills:

  • Proven experience in building and scaling marketing in international B2B SaaS environments.
  • Fluency in English; fluency in French, Dutch, or German is a plus.
  • Strong leadership skills, with experience leading large, distributed teams through complexity, change, and growth.
  • Excellent communication and strategic partnership skills, with the ability to work closely with executives and investors.
  • Proven experience in launching or transforming brands at scale, with a level of B2C experience desirable.

Preferred Skills:

  • Experience with CRM management and lead qualification.
  • Familiarity with market entry strategies and post-merger integration processes.
  • Knowledge of the restaurant industry and restaurant technology trends.

ASSUMPTION: Candidates with a strong background in B2B SaaS marketing and a proven track record of driving growth and brand success are most likely to excel in this role.

πŸ’° Compensation & Benefits

Salary Range: €160,000 - €180,000 per year (based on industry standards for a CMO role with 10+ years of experience in Europe).

Benefits:

  • Competitive benefits package, including health insurance and retirement plans.
  • Opportunities for professional development and growth within the company.
  • Flexible work arrangements, with remote work options available.

Working Hours: Full-time position, with standard working hours Monday through Friday. Occasional evenings and weekends may be required to attend industry events or meet deadlines.

ASSUMPTION: The salary range provided is an estimate based on industry standards for a CMO role with the required experience level. Actual compensation may vary based on factors such as location, company size, and individual qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Zenchef operates in the restaurant technology sector, empowering over 20,000 European restaurants with its platform that streamlines reservations, optimizes table management, and fosters lasting connections.

Company Size: Zenchef is a mid-sized company with 51-200 employees, providing a dynamic and collaborative work environment.

Founded: Zenchef was founded in 2010 and has since grown to become a leading provider of restaurant technology solutions in Europe.

Company Description:

  • Zenchef is dedicated to creating memorable dining moments and turning first-time diners into loyal regulars.
  • The company's mission is to create a restaurant industry where technology brings people together at the table.
  • Zenchef's core values are Craft, Thrive, and Heart, guiding the company's approach to work and decision-making.

Company Specialties:

  • Restaurant online marketing
  • Restaurant booking software
  • Restaurant booking
  • Restaurant website creation
  • Food tech
  • Restaurant tech
  • Software for restaurant
  • Restaurant management software

Company Website: http://www.zenchef.com

ASSUMPTION: Zenchef's focus on craft, quality, and continuous growth creates an environment where employees can thrive and make a significant impact on the company's success.

πŸ“Š Role Analysis

Career Level: Executive-level role, reporting directly to the CEO and working closely with the executive team.

Reporting Structure: This role will lead the marketing team and collaborate with other departments, including sales, product, and customer success.

Work Arrangement: Remote OK, with the option to work from one of Zenchef's offices in Amsterdam, Paris, or Berlin.

Growth Opportunities:

  • As Zenchef continues to grow and expand, there will be opportunities for the CMO to take on additional responsibilities and advance their career within the company.
  • The CMO will have the chance to shape the company's marketing strategy and make a significant impact on its overall success.
  • Zenchef offers opportunities for professional development and growth, including training, mentorship, and career advancement.

ASSUMPTION: The CMO role at Zenchef presents a unique opportunity for an experienced marketing professional to lead the company's marketing efforts and drive its growth and success.

🌍 Location & Work Environment

Office Type: Zenchef has offices in Amsterdam, Paris, and Berlin, with a flexible remote work policy.

Office Location(s): 63, Avenue de Villiers, Paris, Île-de-France 75017, FR; Elandsstraat 44, Amsterdam, North Holland 1016 SG, NL

Geographic Context:

  • Amsterdam, Paris, and Berlin are major European cities with vibrant tech scenes and diverse cultural offerings.
  • Each location offers a unique blend of history, culture, and modern amenities.
  • The cities are well-connected by public transportation and have international airports for easy travel.

Work Schedule: Full-time, with standard working hours Monday through Friday. Occasional evenings and weekends may be required to attend industry events or meet deadlines.

ASSUMPTION: Zenchef's flexible work arrangements and international offices provide employees with the opportunity to work in a dynamic, multicultural environment and enjoy the benefits of living in one of Europe's most exciting cities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the HR department
  • In-depth interviews with the hiring manager and other team members
  • Final interview with the CEO

Key Assessment Areas:

  • Strategic thinking and leadership skills
  • Experience with B2B SaaS marketing and demand generation
  • Brand positioning and performance metrics expertise
  • Fluency in English and relevant language skills
  • Cultural fit and alignment with Zenchef's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Be prepared to discuss your approach to marketing strategy, demand generation, and brand positioning in your interview.
  • Demonstrate your understanding of the restaurant industry and restaurant technology trends.

ATS Keywords: B2B Marketing, Demand Generation, Brand Positioning, Performance Metrics, Team Leadership, Strategic Partnership, International Experience, SaaS Marketing, B2C Marketing, CRM Management, Lead Qualification, Market Entry Strategy, Post-Merger Integration, Growth Strategy, Communication Skills, Industry Trends

ASSUMPTION: Zenchef's hiring process is designed to assess candidates' strategic thinking, leadership skills, and cultural fit, with a focus on finding the best fit for the company's marketing team.

πŸ› οΈ Tools & Technologies

  • CRM software (e.g., Salesforce, HubSpot)
  • Marketing automation tools (e.g., Marketo, Pardot)
  • Social media management tools (e.g., Hootsuite, Buffer)
  • Email marketing platforms (e.g., Mailchimp, Constant Contact)
  • SEO and content marketing tools (e.g., Google Analytics, SEMrush)

ASSUMPTION: The CMO will be expected to have experience with a range of marketing tools and technologies, as well as the ability to adapt to new platforms as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Craft: Zenchef prioritizes quality and attention to detail in all aspects of its work.
  • Thrive: The company fosters a culture of continuous growth and learning.
  • Heart: Zenchef is committed to creating a positive and inclusive work environment where employees feel valued and appreciated.

Work Style:

  • Collaborative: Zenchef encourages open communication and teamwork across departments.
  • Adaptable: The company is comfortable with change and embraces new challenges as opportunities for growth.
  • Data-driven: Zenchef uses data and analytics to inform decision-making and measure success.

Self-Assessment Questions:

  • Do you align with Zenchef's core values of Craft, Thrive, and Heart?
  • Are you comfortable working in a dynamic, international environment with a high degree of autonomy?
  • Do you have experience leading large, distributed teams through complexity, change, and growth?

ASSUMPTION: Zenchef's values and work style create an environment where employees can thrive and make a significant impact on the company's success.

⚠️ Potential Challenges

  • The role requires a high level of strategic thinking and leadership, with the ability to manage multiple priorities and projects.
  • The CMO will need to unify marketing efforts across acquired companies and drive brand architecture, which may involve navigating complex organizational structures and cultural differences.
  • The role requires a strong understanding of the restaurant industry and restaurant technology trends, as well as the ability to adapt to a rapidly changing market.
  • The CMO will need to compete with well-funded incumbents in the B2C market, requiring a high level of strategic agility and innovation.

ASSUMPTION: The CMO role at Zenchef presents a unique set of challenges and opportunities, requiring a highly skilled and adaptable marketing professional.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on unifying marketing efforts across acquired companies and driving brand architecture in the restaurant technology sector.
  • While there may be similar roles in other industries, the specific challenges and opportunities presented by Zenchef's growth and market position make this role unique.
  • Candidates with experience in similar roles in the B2B SaaS or restaurant technology sectors may be well-suited to this position.

ASSUMPTION: The CMO role at Zenchef is unique in its focus on driving growth and brand success in the rapidly evolving restaurant technology sector.

πŸ“ Sample Projects

  • Developing and executing a comprehensive marketing strategy to turn Zenchef into the category-defining brand for restaurant technology in Europe.
  • Unifying marketing efforts across acquired companies, including brand architecture, messaging, and processes.
  • Spearheading B2C market entry, including competitive analysis, market segmentation, and go-to-market strategy.

ASSUMPTION: The CMO role at Zenchef presents a unique opportunity to lead high-impact marketing projects and drive the company's growth and success.

❓ Key Questions to Ask During Interview

  • Can you describe the company's approach to brand architecture and how this role will contribute to its success?
  • How does Zenchef support the professional development and growth of its marketing team members?
  • What are the key challenges facing the restaurant technology industry, and how does Zenchef plan to address them?
  • How does Zenchef measure the success of its marketing efforts, and what are the key performance indicators (KPIs) for this role?
  • What is the company's approach to work-life balance, and how does this role fit into that framework?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process will help candidates better understand the role, the company, and the opportunities for growth and success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare for your interviews by researching Zenchef's company culture, values, and marketing strategy.
  • Be ready to discuss your approach to marketing strategy, demand generation, and brand positioning.
  • Follow up with the hiring manager within one week of your final interview to express your interest and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.