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Chief of Staff-Chief Consumer & Marketing Officer

Realtor.com Careers
Full-time
On-site
Austin, Texas, United States
๐ŸŒ Digital Marketing

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Chief of Staff - Chief Consumer & Marketing Officer

๐Ÿ”น Company: Realtor.com

๐Ÿ”น Location: Austin, Texas, United States

๐Ÿ”น Job Type: On-site, Full-time

๐Ÿ”น Category: Executive & Leadership

๐Ÿ”น Date Posted: May 29, 2025

๐Ÿ”น Experience Level: 10+ years

๐Ÿ”น Remote Status: On-site

๐Ÿš€ Job Overview

Key aspects of this role include:

  • Supporting the Chief Consumer & Marketing Officer in driving strategy and operations
  • Managing communications, operations, and execution for the Consumer & Marketing leadership team
  • Collaborating cross-functionally to improve processes and drive results
  • Working closely with senior executives and managing stakeholders

ASSUMPTION: This role requires a high level of strategic thinking, project management, and leadership skills to succeed in a fast-paced, dynamic work environment.

๐Ÿ“‹ Key Responsibilities

โœ… Act as a trusted advisor and operator for the Chief Consumer & Marketing Officer, filling in as necessary in meetings and synthesizing information for quick decision-making

โœ… Anticipate the Executiveโ€™s needs and proactively assemble resources to solve problems independently

โœ… Field and funnel incoming requests, exercising strong judgment and discretion with highly confidential information

โœ… Act as a liaison and trusted partner, relaying and exchanging information with senior leaders and other cross-functional organizations or colleagues

โœ… Assist the Chief Consumer & Marketing Officer in managing the rhythm of the business, owning meeting agendas and following up on action items

โœ… Attend meetings and capture meeting insights as needed

โœ… Meet deadlines by maintaining an organized approach, prioritizing, and coordinating multiple work activities in a fast-paced environment

โœ… Support fiscal year planning, OKR/PM/GM planning, and headcount planning

โœ… Move change forward through effective communication and change management practices

โœ… Support key initiatives around purpose, talent, decision-making, priorities, community, and communications to help nurture and scale the culture

โœ… Lead, drive, and execute on various team events, socials, offsite meetings, etc.

โœ… Work cross-functionally to ensure communication is efficient and clear between teams

โœ… Constantly evolve and improve systems, processes, etc. to allow marketing and product teams to function effectively

ASSUMPTION: This role requires a strong understanding of technology requirements, challenges, and terminology to effectively support the Chief Consumer & Marketing Officer and drive results.

๐ŸŽฏ Required Qualifications

Education: Bachelor's Degree

Experience: 10+ years of relevant experience

Required Skills:

  • Strategic Thinking
  • Project Management
  • Collaboration
  • Communication
  • Change Management
  • Process Improvement
  • Leadership
  • Stakeholder Management
  • Organizational Skills
  • Problem Solving
  • Decision Making
  • Public Speaking
  • Team Development
  • Technology Understanding
  • Cross-Functional Teamwork

Preferred Skills:

  • Experience working closely with engineering leadership
  • Track record of building effective cross-functional teams and relationships

ASSUMPTION: Candidates with a strong background in strategic planning, project management, and leadership are likely to succeed in this role.

๐Ÿ’ฐ Compensation & Benefits

Salary Range: $150,000 - $200,000 per year (Based on industry standards for a role of this level and location)

Benefits:

  • Health, Dental, and Vision Insurance
  • 401(k) Match
  • Paid Time Off
  • Employee Assistance Program
  • Tuition Reimbursement
  • Professional Development Opportunities

Working Hours: Full-time, typically 40 hours per week, with flexibility for meetings and deadlines

ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level and location. Actual compensation may vary based on factors such as experience, skills, and performance.

๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry: Realtor.com is a leading online real estate platform, trusted by real estate professionals and consumers alike. The company operates in the competitive Software Development industry, focusing on providing comprehensive property listings, tools, and resources to help users find their perfect home.

Company Size: Realtor.com is a mid-sized company with 1,001-5,000 employees, providing a dynamic work environment with ample opportunities for growth and collaboration.

Founded: Realtor.com was founded in 1996 and has since grown to become the #1 app real estate professionals trust in online real estate.

Company Description:

  • Realtor.com is the trusted resource for home buyers, sellers, and dreamers, offering the most comprehensive source of for-sale properties among competing national sites.
  • The company pioneered the world of digital real estate 20 years ago and today helps make all things home simple, efficient, and enjoyable.
  • Realtor.com is operated by News Corp subsidiary Move, Inc. under a perpetual license from the National Association of REALTORSยฎ.

Company Specialties:

  • Online Real Estate Platform
  • Property Listings
  • Home Buying & Selling Tools
  • Real Estate Industry Insights

Company Website: careers.realtor.com

ASSUMPTION: Realtor.com's focus on innovation, collaboration, and customer-centricity creates a unique work environment that values diversity, inclusion, and employee growth.

๐Ÿ“Š Role Analysis

Career Level: Executive & Leadership

Reporting Structure: The Chief of Staff reports directly to the Chief Consumer & Marketing Officer and works closely with the Consumer & Marketing leadership team.

Work Arrangement: This role is on-site, with the possibility of occasional remote work for meetings and events.

Growth Opportunities:

  • Learning from and collaborating with senior executives and industry experts
  • Developing leadership, project management, and strategic planning skills
  • Potential career progression within the Consumer & Marketing organization or other departments

ASSUMPTION: This role offers significant growth opportunities for the right candidate, who can demonstrate strong leadership, strategic thinking, and project management skills.

๐ŸŒ Location & Work Environment

Office Type: Realtor.com's headquarters is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 901 E 6th St, Austin, Texas 78702, US

Geographic Context:

  • Austin is a vibrant, growing city with a strong tech industry and a high quality of life
  • The city offers a diverse range of cultural attractions, outdoor activities, and culinary experiences
  • Austin's central location in the United States makes it an ideal hub for real estate professionals and consumers

Work Schedule: The work schedule is typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for meetings and deadlines. Occasional evening or weekend work may be required to support events or projects.

ASSUMPTION: Realtor.com's Austin headquarters provides a dynamic, collaborative work environment that supports the company's mission to empower more people to find their way home.

๐Ÿ’ผ Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screen with a member of the HR team
  • On-site or virtual interview with the hiring manager and other team members
  • Final interview with the Chief Consumer & Marketing Officer
  • Background check and offer extension

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Leadership and team management abilities
  • Communication and presentation skills
  • Technical proficiency in project management tools and software
  • Understanding of real estate industry trends and challenges

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your understanding of Realtor.com's mission and values in your application materials
  • Prepare for behavioral interview questions that focus on your leadership, project management, and strategic planning skills
  • Research the real estate industry and Realtor.com's competitors to showcase your knowledge and insights

ATS Keywords: Chief of Staff, Executive Support, Strategic Planning, Project Management, Marketing, Real Estate, Consumer, Leadership, Stakeholder Management, Change Management, Process Improvement

ASSUMPTION: Realtor.com's hiring process is designed to assess candidates' strategic thinking, leadership, and communication skills, as well as their cultural fit with the organization.

๐Ÿ› ๏ธ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project Management Software (e.g., Asana, Trello, JIRA)
  • Communication & Collaboration Tools (e.g., Slack, Microsoft Teams)
  • Real Estate Industry-specific Software (e.g., MLS, CRM)

ASSUMPTION: Proficiency in project management software and communication tools is essential for success in this role. Familiarity with real estate industry-specific software is a plus.

๐Ÿ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity: Putting customers first in all decisions and actions
  • Innovation: Embracing change and continuous improvement
  • Collaboration: Working together to achieve common goals and drive results
  • Integrity: Acting with honesty, transparency, and accountability
  • Diversity, Equity, and Inclusion: Fostering an inclusive environment where everyone can thrive

Work Style:

  • Fast-paced and dynamic work environment
  • Cross-functional collaboration and teamwork
  • Focus on results and driving impact
  • Opportunities for growth and professional development

Self-Assessment Questions:

  • How do you embody Realtor.com's values in your daily work?
  • Describe a time when you drove strategic change or improvement in a previous role. How did you approach this challenge, and what was the outcome?
  • How do you prioritize and manage multiple projects and deadlines in a fast-paced environment?

ASSUMPTION: Realtor.com's culture values innovation, collaboration, and customer-centricity. Candidates who can demonstrate a strong fit with these values and work style are likely to succeed in this role.

โš ๏ธ Potential Challenges

  • Managing multiple priorities and deadlines in a fast-paced environment
  • Navigating a large, dynamic organization with multiple stakeholders
  • Balancing strategic thinking and execution in a rapidly evolving industry
  • Adapting to change and driving results in a competitive market

ASSUMPTION: These challenges can be overcome by candidates with strong leadership, project management, and strategic planning skills, as well as a willingness to adapt and learn in a dynamic work environment.

๐Ÿ“ˆ Similar Roles Comparison

  • Chief of Staff roles in other industries may have different focuses and priorities, depending on the organization's size, structure, and goals
  • In the real estate industry, Chief of Staff roles may vary based on the organization's focus (e.g., brokerage, technology, or investment)
  • Career progression in this role may include moving into a leadership position within the Consumer & Marketing organization or other departments

ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in other industries or real estate sub-sectors. Candidates should research the real estate industry and Realtor.com's competitors to gain a deeper understanding of the role's context and potential career paths.

๐Ÿ“ Sample Projects

  • Developing and executing a strategic plan to improve the consumer experience on Realtor.com's website and mobile app
  • Managing a cross-functional team to launch a new marketing campaign, targeting a specific consumer segment
  • Conducting market research and analysis to identify trends and opportunities in the real estate industry

ASSUMPTION: These sample projects illustrate the strategic, collaborative, and analytical nature of the Chief of Staff role at Realtor.com. Candidates should be prepared to discuss their relevant experience and skills in these areas during the interview process.

โ“ Key Questions to Ask During Interview

  • How does this role support the Chief Consumer & Marketing Officer's strategic vision for the organization?
  • What are the key priorities for this role in the first 90 days?
  • How does Realtor.com foster a culture of innovation and collaboration, and how can this role contribute to that effort?
  • What opportunities are there for professional growth and development in this role?
  • How does Realtor.com approach change management and driving results in a dynamic, competitive market?

ASSUMPTION: These questions demonstrate a candidate's interest in the role's strategic context, cultural fit, and growth opportunities. Asking thoughtful, insightful questions can help candidates stand out in the interview process.

๐Ÿ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral interview questions that focus on your leadership, project management, and strategic planning skills
  • Research the real estate industry and Realtor.com's competitors to showcase your knowledge and insights
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

โš ๏ธ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.