📌 Core Information
🔹 Job Title: Chief of Staff - Marketing
🔹 Company: Podium
🔹 Location: Lehi, Utah
🔹 Job Type: On-site
🔹 Category: Marketing
🔹 Date Posted: July 1, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Serving as a “Chief of Staff” to the EVP of Marketing, amplifying the effectiveness of the marketing team
- Driving execution, alignment, and strategy across critical go-to-market initiatives
- Leading high-impact initiatives and ensuring effective communication and collaboration across the organization
- Working directly with marketing leadership and cross-functional leaders to define and align marketing priorities
- Developing scalable ways to increase connectivity, strategic alignment, cross-functional knowledge sharing, and operational efficiency
ASSUMPTION: This role requires a high degree of familiarity with AI and automation to drive operational leverage and increase AI literacy across the marketing team.
📋 Key Responsibilities
✅ Work directly with marketing leadership and cross-functional leaders to define and align marketing priorities that align to company-wide objectives
✅ Drive strategic planning and goal setting with team leaders, tracking KPIs, sharing progress, plans, blockers, and support to ensure effective execution
✅ Lead critical marketing initiatives that require strategic leadership
✅ Develop scalable ways to increase connectivity, strategic alignment, cross-functional knowledge sharing, and operational efficiency
✅ Identify and develop high-leverage, AI-native systems to increase operational efficiency and impact on marketing, championing AI literacy and implementing tactics to increase adoption
✅ Manage marketing’s annual planning, revenue target setting, OKRs, QBRs, and budgeting
✅ Work with EVP to optimize and manage core team operating cadences, facilitating discussions on the right topics and managing follow-ups
✅ Represent marketing cross-functionally, ensuring clear communication, alignment on priorities, and collaboration to ensure initiatives are executed well
✅ Form an independent point of view on what is required to achieve the marketing vision, working with the marketing leadership team to understand potential gaps, define plans to address them, and ensure they are executed on
ASSUMPTION: This role may require working with ambiguity and in a fast-changing environment, as well as the ability to multitask and prioritize in a rapidly changing environment with competing priorities.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, or a related discipline)
Experience: 3-7+ years of total experience, including experience in either business consulting (Bain, McKinsey, etc.), part of an internal strategy and/or operations, marketing strategy, or product management team
Required Skills:
- Alignment with Podium’s operating principles
- Located or open to relocation to work on-site at Podium’s headquarters in Lehi, Utah
- Entrepreneurial mindset with a passion for structuring and solving complex problems
- Excellent written and verbal communication skills
- Excellent project management and organizational skills
- Experience working with significant change and ambiguity
- Ability to multitask and prioritize in a rapidly changing environment with competing priorities
- Willingness to roll up sleeves to directly solve difficult problems
- Systems thinking and the ability to create new structures or processes, embracing AI and automation in workflows
- Pragmatic and logical in thinking and decision making
- Track record of driving operational efficiency and successfully executing strategic initiatives
- Experience working with sales, CS, strategy, finance, and operations teams
- Experience working in the SaaS or technology industry with familiarity of go-to-market strategy and revenue operations a plus
- Excellent analytical skills. Ability to effectively tell a story with data
- High degree of familiarity with how to utilize AI and automations to drive operational leverage
- Agent building know-how a plus
ASSUMPTION: Given the required experience level and the nature of the role, it is assumed that the ideal candidate will possess a strong understanding of marketing strategy, operations, and AI-driven systems.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (Based on industry standards for a Marketing Strategy and Operations Lead with 3-7 years of experience in the SaaS industry)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Unlimited PTO
- Flexible work arrangements
- Employee stock purchase plan
- Gym membership reimbursement
- Professional development opportunities
Working Hours: Full-time, typically 40 hours per week, with flexibility for remote work as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the SaaS industry. The actual salary may vary depending on factors such as the candidate’s experience, skills, and the company’s budget.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development
Company Size: 1,001-5,000 employees
Founded: 2014
Company Description:
- Podium is an all-in-one AI-powered lead conversion and communication platform designed to help local businesses thrive
- The company was founded in 2014 and has since grown to serve millions of workers and businesses worldwide
- Podium’s mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers
Company Specialties:
- Online Reviews
- Reputation Management
- Review Analytics
- Customer Reviews
- Small Business Reviews
- Customer Interactions
- Customer Engagement
- Local Business
- Collect Payments
- Text Marketing
- SMS Marketing
Company Website: https://www.podium.com
ASSUMPTION: Podium’s focus on local businesses and AI-driven solutions makes it an attractive option for candidates interested in working at the intersection of technology and marketing.
📊 Role Analysis
Career Level: Mid-level to senior-level marketing role, with the potential for growth and advancement within the marketing department or the company as a whole
Reporting Structure: The Chief of Staff will report directly to the EVP of Marketing and work closely with marketing leadership and cross-functional stakeholders
Work Arrangement: On-site, with the possibility of remote work as needed
Growth Opportunities:
- Potential advancement within the marketing department or the company
- Opportunities to develop and implement new strategies and initiatives
- Chance to work with and learn from experienced marketing professionals
ASSUMPTION: Given the nature of the role and the company’s growth trajectory, there are significant opportunities for professional development and career advancement for the right candidate.
🌍 Location & Work Environment
Office Type: On-site, with a modern and collaborative work environment
Office Location(s): 1650 W Digital Dr, Lehi, Utah 84043, US; Level 3, 376390 Collins St, Melbourne, VIC 3000, AU
Geographic Context:
- Lehi, Utah is a rapidly growing city located in the Salt Lake City metropolitan area
- The city is home to a thriving tech industry and offers a high quality of life, with easy access to outdoor recreation, cultural attractions, and a diverse range of dining and entertainment options
- Podium’s headquarters is conveniently located near major highways and public transportation options
Work Schedule: Full-time, typically 40 hours per week, with flexibility for remote work as needed
ASSUMPTION: The on-site work arrangement may require some flexibility, as the role involves close collaboration with marketing leadership and cross-functional stakeholders.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth behavioral and skills-based interviews with marketing leadership and cross-functional stakeholders
- Final interview with the EVP of Marketing
- Background check and offer extension
Key Assessment Areas:
- Alignment with Podium’s operating principles
- Strategic thinking and problem-solving skills
- Communication and collaboration abilities
- Project management and organizational skills
- Familiarity with AI-driven systems and marketing strategy
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on marketing strategy, operations, and AI-driven systems
- Be prepared to discuss your alignment with Podium’s operating principles and your ability to work in a fast-changing, ambiguous environment
- Prepare examples of your strategic planning, goal setting, and initiative leadership skills
ATS Keywords: Marketing Strategy, Marketing Operations, Chief of Staff, AI Literacy, Strategic Planning, Project Management, Cross-functional Collaboration, Change Management, Systems Thinking, Marketing Leadership, Revenue Operations, Go-to-Market Strategy
ASSUMPTION: Given the competitive nature of the job market and the specialized requirements of this role, it is essential to tailor your application materials and interview preparation to demonstrate your fit with Podium’s operating principles and the specific needs of the Chief of Staff position.
🛠️ Tools & Technologies
- Marketing automation platforms (e.g., Marketo, HubSpot, or Pardot)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot CRM, or Zoho CRM)
- Project management tools (e.g., Asana, Trello, or Jira)
- Data visualization tools (e.g., Tableau, Power BI, or Looker)
- AI-driven marketing platforms (e.g., Albert, Acquisio, or Adroll)
ASSUMPTION: Familiarity with these tools and technologies is not required but may be beneficial for candidates with relevant experience in marketing strategy and operations.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Growth-oriented
Work Style:
- Fast-paced and dynamic
- Collaborative and cross-functional
- Data-driven and results-oriented
- Focused on continuous improvement and growth
Self-Assessment Questions:
- Do I align with Podium’s operating principles and company values?
- Am I comfortable working in a fast-changing, ambiguous environment?
- Do I possess strong communication, collaboration, and project management skills?
- Am I familiar with AI-driven systems and marketing strategy?
- Do I thrive in a collaborative, cross-functional work environment?
ASSUMPTION: Candidates who are a strong cultural fit for Podium will possess a customer-centric mindset, be comfortable working in a fast-paced and dynamic environment, and have a strong alignment with the company’s operating principles and values.
⚠️ Potential Challenges
- The role may require working with ambiguity and in a fast-changing environment
- The Chief of Staff may need to balance multiple priorities and competing demands from marketing leadership and cross-functional stakeholders
- The role may require some flexibility in working hours, as it involves close collaboration with marketing leadership and cross-functional teams
- The Chief of Staff may need to navigate complex organizational dynamics and build relationships with various stakeholders
ASSUMPTION: The right candidate will be comfortable working in a fast-paced, dynamic environment and possess strong communication, collaboration, and project management skills to successfully navigate these potential challenges.
📈 Similar Roles Comparison
- Chief of Staff roles in other marketing departments may have different reporting structures, responsibilities, and required skills
- Marketing Strategy and Operations roles in other companies may have varying focuses, depending on the company’s size, industry, and growth stage
- Career paths for similar roles may vary depending on the company’s structure, growth trajectory, and industry-specific factors
ASSUMPTION: When comparing this role to similar positions, it is essential to consider the unique aspects of Podium’s operating principles, company culture, and growth trajectory.
📝 Sample Projects
- Developing and implementing a new marketing strategy to drive revenue growth
- Streamlining marketing operations to increase efficiency and reduce costs
- Leading a cross-functional team to launch a new product or service
- Conducting market research and analysis to inform marketing strategy and tactics
- Implementing AI-driven systems to improve marketing performance and ROI
ASSUMPTION: These sample projects are intended to illustrate the types of initiatives the Chief of Staff may be responsible for leading, rather than representing a comprehensive list of potential projects.
❓ Key Questions to Ask During Interview
- Can you describe the marketing team’s structure and how this role fits within it?
- How does the marketing team collaborate with other departments, such as sales, CS, and product?
- What are the most significant challenges facing the marketing team, and how does this role address them?
- How does the company support the professional development and growth of its marketing team members?
- What is the company’s approach to AI integration and adoption within the marketing department?
ASSUMPTION: These questions are intended to help candidates better understand the role, the marketing team, and the company’s culture and priorities. Tailor your questions to address your specific interests and concerns about the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, with a focus on marketing strategy, operations, and AI-driven systems
- Prepare examples of your strategic planning, goal setting, and initiative leadership skills
- Prepare for behavioral and skills-based interviews, focusing on your alignment with Podium’s operating principles and your ability to work in a fast-changing, ambiguous environment
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
