Client Account Director

📌 Core Information

🔹 Job Title: Client Account Director

🔹 Company: ArchiPro

🔹 Location: Sydney, New South Wales, Australia

🔹 Job Type: Remote

🔹 Category: Not specified

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing a portfolio of 50-80 clients
• Ensuring client engagement and satisfaction with ArchiPro
• Driving growth and top-line revenue
• Collaboration with various business and technical teams across ArchiPro

ASSUMPTION: The role is primarily focused on client relationship management and revenue generation. This assumption is based on the emphasis on client portfolios and strategic planning mentioned.

📋 Key Responsibilities

✅ Develop and maintain strong, long-lasting client relationships, acting as the main point of contact

✅ Conduct regular reviews with suppliers to assess performance and gather feedback

✅ Develop tailored strategies for clients to enhance their presence on the platform

✅ Negotiate contracts and agreements with suppliers

✅ Translate complex digital marketing concepts into understandable language

ASSUMPTION: Responsibilities assume a high level of autonomy and strategic oversight, given the requirement for account planning and leadership in negotiating terms.

🎯 Required Qualifications

Education: Not specified; assumed to require a Bachelor's degree in a related field due to industry standards.

Experience: Over 10 years in advertising, media sales, or business development

Required Skills:

• Client Relationship Management
• Strategic Account Planning
• Digital Marketing

Preferred Skills:

• Technical Understanding
• Performance Management

ASSUMPTION: The emphasis on sales and negotiation suggests a strong background in these areas is critical for success, though specific educational requirements are not detailed.

💰 Compensation & Benefits

Salary Range: Competitive base salary plus commission/bonus

Benefits:

• Strong Employee Share Ownership Plan (ESOP)
• Hybrid work environment
• Additional annual leave for long service

Working Hours: 40 hours per week

ASSUMPTION: Compensation is performance-driven, highlighting commission opportunities alongside a base salary.

📌 Applicant Insights

🔍 Company Context

Industry: Internet Marketplace Platforms

Company Size: 51-200 employees; this size indicates a mid-sized company with potential for personal impact and visibility.

Founded: 2014

Company Description:

• Simplifies the architectural building journey
• Connects homeowners with industry professionals
• Promotes exceptional businesses

Company Specialties:

• Advertising
• Architecture
• Construction

Company Website: http://www.archipro.co.nz

ASSUMPTION: The company is positioned for continued growth and market disruption, supported by a strong investor backing.

📊 Role Analysis

Career Level: Senior, given the leadership responsibilities in client account management

Reporting Structure: Likely reports to the commercial or executive team, given the strategic nature of the role

Work Arrangement: Offers flexibility with a hybrid model

Growth Opportunities:

• Potential for international responsibilities as ArchiPro expands
• Involvement in strategic decision-making at a high level
• Opportunities for equity through ESOP

ASSUMPTION: This role will provide opportunities to influence company strategy, especially as ArchiPro continues its market expansion.

🌍 Location & Work Environment

Office Type: Modern, dynamic workspaces that cater to flexible work arrangements

Office Location(s): Based in Sydney, but the remote nature allows work from various locations

Geographic Context:

• Located in a major metropolitan area offering diverse cultural experiences
• Part of a burgeoning technology sector in Australia
• Access to a broad network of clients and industry specialists

Work Schedule: Standard business hours with flexibility as per the hybrid model

ASSUMPTION: The hybrid work environment underscores a commitment to employee well-being and work-life balance.

💼 Interview & Application Insights

Typical Process:

• Initial application screening
• HR interview to assess suitability
• Technical interview focusing on skills and experience

Key Assessment Areas:

• Client management and negotiation skills
• Experience in digital marketing and sales channels
• Understanding of the construction and architecture sectors

Application Tips:

• Highlight any experience with digital platforms and client relationships
• Prepare examples of successful client projects and negotiations
• Demonstrate an understanding of ArchiPro's market position and goals

ATS Keywords: Client Relationship Management, Digital Marketing, Strategic Planning

ASSUMPTION: The application process is likely to include checks on strategic and sales experience, given the importance of these areas.

🛠️ Tools & Technologies

• CRM platforms for client management
• Digital marketing tools
• Data analysis software

ASSUMPTION: Expertise in online platforms and analytics is expected to ensure effective client engagement and strategy development.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Commitment to customer experience
• Collaboration and teamwork

Work Style:

• Dynamic and fast-paced environment
• Focus on problem-solving and strategic thinking
• Open and respectful communication

Self-Assessment Questions:

• Am I excited about working in a disruptive industry?
• Do I have the resilience to manage numerous client relationships?
• Am I proactive in identifying client needs and strategic opportunities?

ASSUMPTION: A proactive and team-oriented approach is valued in ArchiPro’s culture, reflecting their emphasis on innovation and successful client interactions.

⚠️ Potential Challenges

• Managing a large portfolio of diverse clients
• Keeping pace with fast-growing company objectives
• Aligning client strategies with rapidly evolving platform capabilities
• Balancing remote and in-office dynamics effectively

ASSUMPTION: These challenges are inferred from the rapid growth and digital transformation focus of ArchiPro.

📈 Similar Roles Comparison

• Similar to Strategic Client Director roles in tech platforms
• Overlaps with Business Development Leadership in architectural firms
• Leverages skills common to Digital Account Managers across various sectors

ASSUMPTION: The role demands versatile skills typical of high-level client-facing roles in tech and architecture sectors.

📝 Sample Projects

• Developing a client growth strategy for a large architectural supplier
• Managing a successful product launch in collaboration with key stakeholders
• Creating a client satisfaction measure and improvement campaign

ASSUMPTION: These examples illustrate the integration of strategic planning and operational execution expected from candidates.

❓ Key Questions to Ask During Interview

• What strategies have been most effective for client engagement on the platform?
• How does ArchiPro measure success in client partnerships?
• Can you describe the company’s approach to digital transformations in the industry?
• What current trends are shaping client expectations within ArchiPro?
• How does the team handle challenges related to remote and hybrid work settings?

ASSUMPTION: These questions are based on the job's strategic focus on client relationships and the company's growth trajectory.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant experience in client services and digital marketing
• Prepare a cover letter detailing your strategic approach to client management
• Gather references that can speak to your skills in managing key accounts
• Be ready for multiple interview stages, both technical and behavioral

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.