📌 Core Information
🔹 Job Title: Client Account Lead - Restaurant & Food Services
🔹 Company: phData
🔹 Location: US - Remote
🔹 Job Type: Full-Time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: 2025-05-20
🔹 Experience Level: 10+ years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Owning a strategic portfolio of industry-focused accounts within the Restaurant & Food Services vertical
- Driving growth, profitability, and executive relationships for these accounts
- Serving as the face of phData, leading with credibility, strategic insight, and deep industry expertise
- Collaborating with cross-functional teams to ensure successful delivery and high client satisfaction
- Representing phData at industry events and growing the company's presence within the vertical
ASSUMPTION: This role requires a high level of industry-specific knowledge and experience, as well as strong consulting and account management skills. The ideal candidate will have a proven track record of driving growth and building executive relationships in the Restaurant & Food Services industry.
📋 Key Responsibilities
✅ Own and execute growth plans for a portfolio of key accounts within the Restaurant & Food Services vertical, aligning with client goals and phData's capabilities
✅ Deliver $10M–$15M+ in annual bookings with a focus on long-term value and account expansion
✅ Cultivate trusted advisor status with CxOs and senior business leaders, leading strategic discussions across business and IT stakeholders
✅ Ensure successful delivery and high client satisfaction across all engagements, collaborating with delivery, operations, finance, and Go-to-Market teams
✅ Identify co-sell opportunities with key alliance partners to deepen relationships and accelerate growth
✅ Review metrics, implement strategic business plans, and expand partnerships to drive account performance and growth
ASSUMPTION: The responsibilities listed above are not exhaustive and may evolve based on the specific needs of the client portfolio and the company.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 10+ years of consulting experience in the Restaurant & Food Services industry, with a proven track record of driving growth and building executive relationships
Required Skills:
- Deep industry knowledge and experience in the Restaurant & Food Services sector
- Proven success in managing a $10M–$15M+ portfolio
- Strong domain knowledge and the ability to engage in meaningful business and technology discussions
- Experience navigating matrixed environments and influencing cross-functional teams
- Excellent communication, presentation, and interpersonal skills
Preferred Skills:
- Experience with cloud data platforms such as Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean, and dbt
- Fluency in multiple languages (Spanish, Portuguese, etc.) to better serve clients in Latin America
ASSUMPTION: While not explicitly stated, it is assumed that the ideal candidate will possess strong analytical, problem-solving, and strategic thinking skills, as well as the ability to work independently and in a team environment.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a similar role, the estimated salary range for this position is $150,000 - $200,000 per year, plus bonuses and commission. This range may vary depending on the candidate's experience, skills, and the specific needs of the client portfolio.
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Unlimited PTO
- Flexible work arrangements
- Professional development opportunities
Working Hours: Full-time (40 hours per week), with flexibility to work remotely and manage your own schedule
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and the company's internal compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: phData is a leading AI and data services company specializing in AI and data applications, from conception to production. They partner with the world's top brands to execute data initiatives in artificial intelligence, data engineering, applications, analytics, and managed services for cloud platforms.
Company Size: phData is a mid-sized company with 501-1,000 employees, providing a collaborative and dynamic work environment.
Founded: phData was founded in 2014 and has since grown to become a remote-first global company with employees based in the United States, Latin America, and India.
Company Description:
- phData is a dynamic and innovative leader in the modern data stack, partnering with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean, and dbt to deliver cutting-edge services and solutions.
- The company is committed to helping global enterprises overcome their toughest data challenges and maintains a casual, exciting work environment that celebrates diversity and fosters a culture of technological curiosity, ownership, and trust.
- phData is a multiple award-winning workplace, recognized as an employer of choice in the United States, India, and Latin America.
Company Specialties:
- AI and data applications
- Cloud data platforms
- Data engineering
- Data analytics
- Managed services
- Consulting services
Company Website: www.phdata.io
ASSUMPTION: phData's focus on industry-specific expertise and strategic partnerships enables them to provide tailored solutions to their clients, making it an attractive employer for candidates with relevant industry experience.
📊 Role Analysis
Career Level: This role is a senior-level position that offers the opportunity to grow and lead high-value relationships with the world's most innovative data-driven organizations.
Reporting Structure: The Client Account Lead reports directly to the Vice President of Client Success or a similar role, depending on the specific needs of the client portfolio.
Work Arrangement: This role is remote solely, with flexibility to work from anywhere in the United States, Latin America, or India.
Growth Opportunities:
- Expanding the client portfolio and taking on additional responsibilities as the company grows
- Transitioning into a leadership role, such as a Director or Vice President of Client Success, as the company's client success team expands
- Exploring other opportunities within phData, such as moving into a more specialized or technical role, as the company's service offerings evolve
ASSUMPTION: The growth opportunities listed above are not exhaustive and may vary depending on the specific needs of the company and the candidate's skills and interests.
🌍 Location & Work Environment
Office Type: phData is a remote-first global company, with no physical office locations.
Office Location(s): N/A
Geographic Context:
- The United States, Latin America, and India offer diverse cultural experiences and time zones, allowing phData to provide 24/7 support to its global client base.
- The company's remote work environment fosters a collaborative and inclusive culture, with employees based in various locations around the world.
- phData celebrates the culture of each of its team members and fosters a community of technological curiosity, ownership, and trust.
Work Schedule: Full-time (40 hours per week), with flexibility to work remotely and manage your own schedule
ASSUMPTION: The remote work environment at phData enables employees to balance their personal and professional lives more effectively, while still maintaining a high level of productivity and collaboration.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the HR team to discuss the role and assess cultural fit
- Technical assessment or case study to evaluate the candidate's industry knowledge and problem-solving skills
- In-depth interviews with key stakeholders, such as the Vice President of Client Success and other members of the client success team
- Final interview with the CEO or another senior leader to discuss the candidate's long-term fit within the company
Key Assessment Areas:
- Industry-specific knowledge and experience in the Restaurant & Food Services sector
- Consulting and account management skills
- Strategic thinking and problem-solving abilities
- Communication, presentation, and interpersonal skills
- Cultural fit and alignment with phData's values and mission
Application Tips:
- Tailor your resume and cover letter to highlight your relevant industry experience and consulting skills
- Be prepared to discuss specific examples of your past successes in driving growth and building executive relationships within the Restaurant & Food Services industry
- Demonstrate your understanding of phData's business model and service offerings, and explain how your skills and experience make you a strong fit for the role
- Showcase your ability to work independently and in a team environment, as well as your capacity to manage multiple priorities and deadlines
ATS Keywords: Restaurant & Food Services, Client Success, Account Management, Consulting, Revenue Growth, Strategic Planning, Executive Engagement, Client Relationships, Industry Knowledge, Technology Fluency, Remote Work, Cloud Data Platforms, AI and Data Applications
ASSUMPTION: The interview process at phData is designed to assess the candidate's industry-specific knowledge, consulting skills, and cultural fit, as well as their ability to drive growth and build executive relationships within the Restaurant & Food Services industry.
🛠️ Tools & Technologies
- Cloud data platforms: Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean, dbt
- Project management tools: Asana, Trello, Jira, etc.
- Communication and collaboration tools: Slack, Microsoft Teams, Google Workspace, etc.
- Data visualization and analytics tools: Tableau, Power BI, Looker, etc.
ASSUMPTION: The tools and technologies listed above are not exhaustive and may vary depending on the specific needs of the client portfolio and the company's service offerings.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: phData is committed to understanding and addressing the unique needs of each client, providing tailored solutions that drive business value
- Innovative: The company fosters a culture of continuous learning and improvement, encouraging employees to explore new technologies and approaches to problem-solving
- Collaborative: phData values open communication, teamwork, and cross-functional collaboration, both internally and with clients
- Accountable: The company holds itself and its employees to the highest standards of integrity, quality, and results
- Inclusive: phData celebrates diversity and fosters a culture of belonging, where employees feel valued, respected, and empowered to bring their authentic selves to work
Work Style:
- Remote-first: phData's remote work environment enables employees to balance their personal and professional lives more effectively, while still maintaining a high level of productivity and collaboration
- Agile: The company operates in a fast-paced, evolving landscape, requiring employees to be adaptable, proactive, and solutions-oriented
- Results-driven: phData focuses on delivering measurable results and driving business value for its clients, rather than simply meeting project milestones or task-based asks
Self-Assessment Questions:
- Do you have a proven track record of driving growth and building executive relationships within the Restaurant & Food Services industry?
- Are you comfortable working remotely and managing your own schedule, with minimal supervision?
- Do you thrive in a fast-paced, evolving environment and enjoy the challenge of solving complex problems?
- Are you a strong communicator and presenter, with the ability to engage in meaningful business and technology discussions with CxOs and senior business leaders?
- Do you align with phData's values and mission, and are you excited about the opportunity to grow and lead high-value relationships with the world's most innovative data-driven organizations?
ASSUMPTION: phData's cultural fit considerations are designed to assess the candidate's alignment with the company's values, work style, and mission, as well as their ability to thrive in a remote, fast-paced, and evolving work environment.
⚠️ Potential Challenges
- The remote work environment may present challenges in building and maintaining strong relationships with clients and internal teams
- The fast-paced, evolving nature of the company's service offerings may require the candidate to quickly adapt to new technologies and approaches to problem-solving
- The candidate may face competition from other consulting firms and industry-specific service providers, requiring them to differentiate phData's offerings and demonstrate the company's unique value proposition
- The candidate may need to manage multiple priorities and deadlines, requiring strong time management and organizational skills
ASSUMPTION: The potential challenges listed above are not exhaustive and may vary depending on the specific needs of the client portfolio and the company's service offerings.
📈 Similar Roles Comparison
- Compared to other client success or account management roles, this position requires a higher level of industry-specific knowledge and experience in the Restaurant & Food Services sector
- Unlike other consulting roles, this position focuses on driving growth and building executive relationships, rather than simply delivering projects or meeting task-based asks
- This role offers the opportunity to grow and lead high-value relationships with the world's most innovative data-driven organizations, providing a unique career path within the consulting industry
ASSUMPTION: The comparison points listed above are not exhaustive and may vary depending on the specific needs of the client portfolio and the company's service offerings.
📝 Sample Projects
- Developing a comprehensive data strategy for a major restaurant chain, leveraging cloud data platforms and AI and data applications to improve operational efficiency and customer experience
- Implementing a data-driven approach to menu engineering and pricing optimization for a quick-service restaurant franchise, using machine learning algorithms and predictive analytics to maximize revenue and profitability
- Leading a cross-functional team to migrate a food and beverage manufacturer's on-premises data warehouse to a cloud-based data platform, ensuring seamless data integration and minimal disruption to business operations
ASSUMPTION: The sample projects listed above are not exhaustive and may vary depending on the specific needs of the client portfolio and the company's service offerings.
❓ Key Questions to Ask During Interview
- How does phData differentiate its services and approach to client success compared to other consulting firms and industry-specific service providers?
- What are the most pressing challenges facing the Restaurant & Food Services industry, and how does phData help its clients overcome these obstacles through data-driven solutions?
- How does phData support its employees' professional development and growth within the company?
- What are the key priorities for this role in the first 90 days, and how will my success be measured and evaluated?
- How does phData foster a culture of innovation and continuous learning, and what opportunities are there for employees to explore new technologies and approaches to problem-solving?
ASSUMPTION: The key questions listed above are designed to assess the candidate's understanding of phData's business model, service offerings, and cultural values, as well as their ability to drive growth and build executive relationships within the Restaurant & Food Services industry.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant industry experience and consulting skills, demonstrating your ability to drive growth and build executive relationships within the Restaurant & Food Services industry
- Prepare for the interview process by researching phData's business model, service offerings, and cultural values, and be ready to discuss specific examples of your past successes in driving growth and building executive relationships
- Demonstrate your understanding of phData's unique value proposition and explain how your skills and experience make you a strong fit for the role
- Follow up with the hiring manager or HR team within one week of submitting your application to express your interest in the position and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
