Client Account Manager

📌 Core Information

🔹 Job Title: Client Account Manager

🔹 Company: ARI (AIM Consulting Division)

🔹 Location: Matthews, North Carolina, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Sat Mar 29, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Training as the first point of contact for consumers.
• Meeting with prospective accounts to educate and assist in securing business.
• Driving revenue generation for clients.
• Developing and maintaining strong business relationships.

ASSUMPTION: This role emphasizes initial consumer engagement and account growth. The focus on entry-level training implies a strong supportive environment to develop industry skills.

📋 Key Responsibilities

✅ Establish and nurture long-lasting business relationships with clients.

✅ Meet sales targets through executing sales systems effectively.

✅ Conduct market research to stay informed about industry trends.

✅ Provide feedback to management to enhance team sales performance.

ASSUMPTION: The responsibilities suggest a blend of direct sales and strategic feedback, indicating the role is designed to integrate personal initiative with team success goals.

🎯 Required Qualifications

Education: Associate degree or some college preferred, but not required

Experience: 2+ years in client-facing or customer service roles

Required Skills:

• Strong student mentality and learning agility
• Ability to teach and train others effectively
• Comfortable in a fast-paced, performance-based environment

Preferred Skills:

• Experience in Business Development
• Leadership capabilities

ASSUMPTION: Preferred qualifications imply the role's growth potential within business development and leadership, preparing candidates for long-term career paths.

💰 Compensation & Benefits

Salary Range: Not specified; candidates usually expect competitive market rates for entry-level account management roles.

Benefits:

• Professional development opportunities
• Performance-based incentives
• Healthcare benefits

Working Hours: 40 hours per week, typically Monday to Friday with standard business hours.

ASSUMPTION: Common benefits for on-site roles in similar companies include health care and professional growth opportunities, aligning with the performance-based nature of the job.

📌 Applicant Insights

🔍 Company Context

Industry: Marketing Services with a focus on consulting and strategy

Company Size: 11-50 employees, offering a collaborative and intimate work environment conducive to personal growth.

Founded: Not specified

Company Description:

• Known for business consulting excellence in the region.
• Strong focus on business expansion and leadership.
• Versatile expertise across multiple sectors such as telecommunications and clean energy.

Company Specialties:

• Business consulting
• Market strategy development
• Industry innovation

Company Website: https://www.ariimperialmarketing.com/

ASSUMPTION: The company's regional excellence and market versatility indicate potential for innovative and growth-driven projects.

📊 Role Analysis

Career Level: Entry-level with comprehensive training support.

Reporting Structure: Reports to Senior Management; collaborative team structure.

Work Arrangement: Fully on-site within a supportive team environment.

Growth Opportunities:

• Progression into higher account management roles.
• Development of leadership skills for future roles.
• Opportunity to contribute to strategic business initiatives.

ASSUMPTION: Early-career growth is supported by structured training and team collaboration, pointing to substantial long-term career pathways.

🌍 Location & Work Environment

Office Type: Modern facility with a focus on team collaboration.

Office Location(s): Matthews, NC with proximity to Charlotte for business and leisure activities.

Geographic Context:

• Located near Charlotte, NC, a bustling urban hub.
• Access to a diverse range of local amenities and services.
• Opportunities for community and networking events.

Work Schedule: Full-time schedule with standard business hours.

ASSUMPTION: The company's location in a vibrant area suggests potential networking opportunities and a rich local economic environment.

💼 Interview & Application Insights

Typical Process:

• Initial resume screening and candidate evaluation.
• First round interviews focusing on experience and fit.
• Final interviews with management discussing strategic goals.

Key Assessment Areas:

• Client relationship management skills
• Sales and revenue growth potential
• Adaptability and problem-solving capabilities

Application Tips:

• Highlight client interaction experiences and achievements.
• Demonstrate knowledge of market trends and business development.
• Prepare for discussions on performance-based experiences.

ATS Keywords: Customer Service, Account Management, Business Development, Leadership

ASSUMPTION: The interview process likely emphasizes cultural fit and long-term growth potential, given the company's focus on client relationships and performance-based success.

🛠️ Tools & Technologies

• Customer Relationship Management (CRM) software
• Data analysis and market research tools
• Communication platforms for client interaction

ASSUMPTION: The use of CRM tools and data analysis software reflects the company’s need for technology-driven solutions in client management.

👔 Cultural Fit Considerations

Company Values:

• Innovation in client solutions
• Commitment to continuous improvement
• Dedication to diversity and equal opportunity

Work Style:

• Team-oriented and collaborative
• Performance-driven with clear individual goals
• Adaptive to fast-paced environments

Self-Assessment Questions:

• Can I thrive in a client-focused and dynamic setting?
• Am I comfortable with consistent feedback loops for improvement?
• Do I value diversity and collaboration in the workplace?

ASSUMPTION: The company's culture encourages self-driven improvements and thrives on active collaboration among team members.

⚠️ Potential Challenges

• Maintaining high performance in a fast-paced environment
• Scaling relationships while managing multiple accounts
• Balancing sales targets with customer satisfaction
• Adapting to evolving market trends and strategies

ASSUMPTION: As a role centered around dynamic client interactions, managing multiple priorities and maintaining performance metrics are key challenges.

📈 Similar Roles Comparison

• Higher potential for immediate client contact than typical entry-level roles.
• Roles with similar sales expectations in larger firms focus more narrowly on revenue.
• Opportunity for broader professional development compared to niche sales roles.

ASSUMPTION: Compared to similar roles, this position blends strategic insight with customer-facing responsibilities, promoting a comprehensive skill set development.

📝 Sample Projects

• Organizing a client workshop to improve service offerings.
• Developing a strategic sales initiative for a new market.
• Launching a customer feedback program to refine product strategies.

ASSUMPTION: Projects are likely collaborative and designed for direct impact on client satisfaction and strategic sales growth.

❓ Key Questions to Ask During Interview

• What metrics define success in this role?
• How does the team support ongoing professional development?
• What challenges are unique to this market?
• How does this role contribute to the company’s broader goals?
• What is the typical path for advancement from this position?

ASSUMPTION: Questions reflect an interest in professional growth, success metrics, and role impact, providing clarity during the hiring process.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experience.
• Draft a cover letter emphasizing your enthusiasm and skills.
• Research the company culture and recent projects.
• Reach out to current employees via LinkedIn for insights.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.