🔹 Job Title: Client Account Specialist
🔹 Company: 6ix Management
🔹 Location: Pickering, Ontario, Canada
🔹 Job Type: Full-Time, On-Site
🔹 Category: Sales & Customer Service
🔹 Date Posted: May 7, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: On-Site (Hybrid or Remote not specified)
Key aspects of this role include:
ASSUMPTION: This role requires a balance of sales, customer service, and account management skills. Successful candidates will have experience in a client-facing role and be comfortable working in a fast-paced environment.
✅ Manage the full sales cycle, from client acquisition to account management and service upgrades
✅ Conduct follow-ups with potential clients to maximize efficiency and enhance engagement
✅ Build strong, lasting relationships with clients, driving customer satisfaction, retention, and profitability
✅ Deliver exceptional customer service, handling inquiries and concerns professionally – both in person and over the phone
✅ Maintain accurate records of client interactions and handle sensitive information with the utmost confidentiality
✅ Track and analyze sales performance metrics, reporting results to senior management and contributing to strategic goal setting
ASSUMPTION: This role involves a mix of sales, customer service, and account management responsibilities. Successful candidates will have experience in a similar role and be comfortable handling multiple tasks.
Education: A Bachelor’s degree in Sales, Communications, Marketing, Business, or a related field is preferred
Experience: 2-5 years of experience in sales, customer service, or a client-facing role
Required Skills:
Preferred Skills:
ASSUMPTION: Successful candidates will have a proven track record in sales or customer service, with a strong desire to build lasting client relationships and drive profitability.
Salary Range: Based on industry standards for a mid-level sales role in the Greater Toronto Area, the estimated salary range is CAD 55,000 - 75,000 per year.
Benefits:
Working Hours: Full-time, Monday to Friday, with occasional evening or weekend work as required
ASSUMPTION: The salary range is an estimate based on industry standards and may vary depending on the candidate's experience and performance.
Industry: Advertising Services. 6ix Management specializes in promotional marketing and has been setting the standard for excellence and innovation in the industry.
Company Size: Small (11-50 employees). This size allows for a more intimate work environment and closer collaboration among team members.
Founded: The company's founding date is not specified, but it has established itself as a leader in the promotional marketing industry.
Company Description:
Company Specialties:
Company Website: https://www.6management.ca/
ASSUMPTION: 6ix Management is a well-established company in the promotional marketing industry, with a strong focus on client relationships and exceptional service.
Career Level: Mid-Level. This role requires a balance of sales, customer service, and account management skills, with 2-5 years of experience in a similar role.
Reporting Structure: This role reports directly to the company's leadership team, with close collaboration with the sales and customer service departments.
Work Arrangement: Full-Time, On-Site. This role requires a daily commute to the company's office in Pickering, Ontario.
Growth Opportunities:
ASSUMPTION: Successful candidates will have the opportunity to grow within the company, taking on more responsibilities and advancing their careers as the company expands.
Office Type: Corporate office environment
Office Location(s): 1400 Bayly St, #16a, Pickering, Ontario L1W 3R2, CA
Geographic Context:
Work Schedule: Full-time, Monday to Friday, with occasional evening or weekend work as required
ASSUMPTION: The work environment is professional and collaborative, with a focus on teamwork and client satisfaction.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Sales, Customer Service, Client Relationship Management, Account Management, Sales Performance Analysis, Negotiation, Public Speaking, Communication, Problem Solving, Teamwork, Goal Driven
ASSUMPTION: The application process is designed to assess the candidate's sales and customer service skills, as well as their fit with the company's culture and values.
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the company's software and systems.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Successful candidates will be highly motivated, competitive, and goal-driven, with a strong desire to build lasting client relationships and drive profitability.
ASSUMPTION: This role requires strong time management and organizational skills, as well as the ability to handle multiple tasks and prioritize effectively.
ASSUMPTION: This role is well-suited to candidates with experience in sales, customer service, or a client-facing role, looking to advance their careers in the promotional marketing industry.
ASSUMPTION: These sample projects are designed to showcase the candidate's ability to manage the full sales cycle, build lasting client relationships, and drive profitability.
ASSUMPTION: These interview questions are designed to assess the candidate's fit with the company's culture and values, as well as their understanding of the role's responsibilities and requirements.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.