📌 Core Information
🔹 Job Title: Client Account Specialist
🔹 Company: 6ix Management
🔹 Location: Pickering, Ontario
🔹 Job Type: Full-Time
🔹 Category: Advertising Services
🔹 Date Posted: April 19, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing the full sales cycle, from client acquisition to account management and service upgrades.
- Building strong, lasting relationships with clients to drive customer satisfaction, retention, and profitability.
- Delivering exceptional customer service and handling inquiries professionally.
- Maintaining accurate records of client interactions and handling sensitive information confidentially.
- Analyzing sales performance metrics and contributing to strategic goal setting.
ASSUMPTION: This role requires a high level of client interaction and sales skills, with a focus on building and maintaining strong client relationships.
📋 Key Responsibilities
✅ Manage the full sales cycle, from client acquisition to account management and service upgrades.
✅ Conduct follow-ups with potential clients to maximize efficiency and enhance engagement.
✅ Build strong, lasting relationships with clients, driving customer satisfaction, retention, and profitability.
✅ Deliver exceptional customer service, handling inquiries and concerns professionally.
✅ Maintain accurate records of client interactions and handle sensitive information with the utmost confidentiality.
✅ Track and analyze sales performance metrics, reporting results to senior management and contributing to strategic goal setting.
ASSUMPTION: This role requires strong communication, negotiation, and problem-solving skills, as well as the ability to work both independently and within a team environment.
🎯 Required Qualifications
Education: A Bachelor’s degree in Sales, Communications, Marketing, Business, or a related field is preferred.
Experience: 2-5 years of experience in sales, customer service, or a client-facing role.
Required Skills:
- Exceptional communication and public speaking skills.
- Strong ability to handle objections, negotiate effectively, and close deals.
- Highly motivated, competitive, and goal-driven with a passion for success.
- Ability to work both independently and within a team environment.
Preferred Skills:
- Previous experience in the advertising industry.
- Fluency in additional languages.
ASSUMPTION: While not explicitly stated, previous sales or customer service experience is likely required for this role, as well as strong communication and negotiation skills.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a Client Account Specialist role in the Toronto area, the estimated salary range is CAD 55,000 - 75,000 per year.
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan
- Employee assistance program
- Paid time off (vacation, sick leave, holidays)
Working Hours: Full-time, Monday-Friday, 9:00 AM - 5:00 PM, with occasional evening or weekend work as needed.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: 6ix Management operates in the advertising services industry, focusing on marketing major brands in the Toronto region and eventually nationwide.
Company Size: 6ix Management is a small company with 11-50 employees, providing growth opportunities and a collaborative work environment.
Founded: The company's founding date is not specified.
Company Description:
- 6ix Management aims to market all major brands from the Toronto region and eventually nationwide.
- The company's goals include expanding its brand nationwide and providing growth opportunities to its clients.
- 6ix Management is a privately-held company with headquarters in Pickering, Ontario, and an additional location in Barrie, Ontario.
Company Specialties:
- Advertising Services
- Brand Marketing
- Client Relationship Management
Company Website: 6management.ca
ASSUMPTION: As a small company, 6ix Management offers a collaborative work environment with opportunities for growth and advancement.
📊 Role Analysis
Career Level: This role is suitable for an early to mid-career professional with 2-5 years of experience in sales, customer service, or a client-facing role.
Reporting Structure: The Client Account Specialist reports directly to the Sales Manager or similar role.
Work Arrangement: This is an on-site, full-time position requiring a daily commute to the office.
Growth Opportunities:
- Advancement to a senior sales role or management position.
- Expanding the company's client base and market reach.
- Gaining experience in a fast-paced, client-focused environment.
ASSUMPTION: This role offers opportunities for career growth and development within the company, as well as the chance to make a significant impact on its success.
🌍 Location & Work Environment
Office Type: 6ix Management operates out of two office locations, with the main office in Pickering and a second location in Barrie.
Office Location(s): 1400 Bayly St, #16a, Pickering, Ontario L1W 3R2, CA and 74 Cedar Pointe Dr, unit 1001, Barrie, Ontario L4N 5R7, CA
Geographic Context:
- Pickering is a city in the Greater Toronto Area, located east of Toronto.
- Barrie is a city located north of Toronto.
- Both locations offer a mix of urban and suburban environments, with access to amenities and public transportation.
Work Schedule: The work schedule is primarily Monday-Friday, 9:00 AM - 5:00 PM, with occasional evening or weekend work as needed.
ASSUMPTION: The office environment at 6ix Management is likely collaborative and fast-paced, with a focus on client relationships and sales growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the sales team or senior management
- Background check and reference checks
Key Assessment Areas:
- Sales skills and experience
- Communication and negotiation skills
- Problem-solving abilities
- Cultural fit and alignment with company values
Application Tips:
- Highlight relevant sales experience and achievements in your resume.
- Tailor your cover letter to demonstrate your understanding of the role and company.
- Prepare examples of successful sales strategies or client interactions for the interview.
- Research the company and industry to show your enthusiasm and knowledge.
ATS Keywords: Client Account Specialist, Sales, Customer Service, Client Management, Communication, Public Speaking, Negotiation, Relationship Building, Problem Solving, Goal Driven, Teamwork, Account Management, Sales Performance Analysis, Confidentiality, Customer Satisfaction, Retention, Engagement
ASSUMPTION: The application process at 6ix Management is likely competitive, with a focus on sales skills, experience, and cultural fit.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot)
- Sales enablement tools (e.g., Showpad, Seismic)
- Project management software (e.g., Asana, Trello)
- Microsoft Office Suite (Word, Excel, PowerPoint)
ASSUMPTION: As a small company, 6ix Management may use a combination of industry-standard and custom tools to manage sales and client relationships.
👔 Cultural Fit Considerations
Company Values:
- Client-focused
- Collaborative
- Innovative
- Results-driven
Work Style:
- Fast-paced and dynamic
- Team-oriented and collaborative
- Goal-driven and competitive
- Adaptable and responsive to client needs
Self-Assessment Questions:
- Do you thrive in a fast-paced, client-focused environment?
- Are you highly motivated, competitive, and goal-driven?
- Can you work effectively both independently and within a team?
- Do you have strong communication, negotiation, and problem-solving skills?
ASSUMPTION: 6ix Management values employees who are client-focused, collaborative, and results-driven, with strong sales skills and a competitive spirit.
⚠️ Potential Challenges
- Managing a high volume of client interactions and sales opportunities.
- Working in a fast-paced, dynamic environment with shifting priorities.
- Handling client concerns and objections professionally.
- Meeting and exceeding sales targets and performance metrics.
ASSUMPTION: This role may present challenges in managing a high volume of client interactions and maintaining a strong sales pipeline, as well as handling client concerns and objections professionally.
📈 Similar Roles Comparison
- Client Account Specialist vs. Account Executive: Both roles focus on client relationships and sales, but the Account Executive role may have a broader scope and more strategic responsibilities.
- Client Account Specialist vs. Sales Development Representative: The Client Account Specialist role is more focused on existing client relationships and account management, while the Sales Development Representative role is focused on new business development.
- Career Path: Client Account Specialist → Senior Account Executive → Sales Manager → Director of Sales
ASSUMPTION: The Client Account Specialist role is a critical role in the sales organization, focusing on client relationships and account management, with opportunities for career growth and advancement.
📝 Sample Projects
- Developing and implementing a client retention strategy to improve customer satisfaction and reduce churn.
- Collaborating with the marketing team to create targeted campaigns for existing clients to upsell or cross-sell additional services.
- Conducting regular client check-ins to understand their evolving needs and identify new opportunities for growth.
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that a Client Account Specialist might undertake to drive client satisfaction, retention, and profitability.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does 6ix Management support the professional development and growth of its employees?
- What are the most challenging aspects of the sales environment at 6ix Management, and how does the company address them?
- How does 6ix Management measure and track sales performance, and what are the expectations for this role?
- What is the company's approach to work-life balance, and how does it support its employees in achieving it?
ASSUMPTION: These interview questions are designed to provide insight into the role's priorities, growth opportunities, and the company's approach to sales and employee development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the 6ix Management job portal.
- Tailor your resume to highlight your relevant sales experience, achievements, and skills.
- Write a cover letter that demonstrates your understanding of the role and company, and explains why you are a strong fit for the position.
- Prepare examples of successful sales strategies or client interactions to discuss during the interview.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
