📌 Core Information
🔹 Job Title: Client Engagement Management
🔹 Company: Chain IQ
🔹 Location: London, City of, United Kingdom
🔹 Job Type: Internship
🔹 Category: Business Consulting and Services
🔹 Date Posted: 2025-04-15
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: Hybrid (2 days in office per week)
🚀 Job Overview
Key aspects of this role include:
- Supporting the identification and optimization of potential clients for Chain IQ
- Providing various forms of help on different targeting & BCVE projects
- Improving efficiency within client accounts by ensuring effective indirect sourcing
- Working within both the Client Engagement and Service Delivery teams
ASSUMPTION: This role is designed for a student seeking an industrial placement, providing an opportunity to gain practical experience in a professional environment.
📋 Key Responsibilities
✅ Formatting and amending PowerPoint slides for internal and external use
✅ Producing snapshots of potential clients
✅ General client support of delivery of BCVE methodology
✅ Note taking during meetings with senior leadership
✅ Client pipeline support through updating Salesforce
✅ Creating graphs and reports using PowerBI
✅ Analysis of client savings data for monthly reports
✅ Creating pivot tables for analysis of internal sourcing statistics
✅ Support with internal & client reporting/service delivery
✅ Support service delivery transformation projects
✅ Help support the day-to-day running of client systems (ChainIQ SmartConnect portal)
ASSUMPTION: These responsibilities are typical for an internship role and may evolve based on the intern's skills and the team's needs.
🎯 Required Qualifications
Education: 2nd or 3rd year university student with a preference for a business degree
Experience: No formal experience required, but relevant coursework or projects are a plus
Required Skills:
- Proficient in Microsoft programs, particularly PowerPoint, Excel, and Outlook
- Strong organizational skills and ability to manage multiple priorities
- Results-driven and highly organized
Preferred Skills:
- Experience with PowerBI
- Familiarity with Salesforce
- Basic understanding of procurement processes
ASSUMPTION: As this is an internship role, the focus is on finding a motivated student with relevant skills and a desire to learn.
💰 Compensation & Benefits
Salary Range: Industry-standard internship salary for the United Kingdom (£16,000 - £18,000 per year)
Benefits:
- On-the-job training and mentorship
- Opportunity to work in a global environment
- Access to various company events and team-building activities
Working Hours: Full-time (35-40 hours per week) with flexible hours and remote work options
ASSUMPTION: The salary range is estimated based on industry standards for internships in the United Kingdom.
📌 Applicant Insights
🔍 Company Context
Industry: Chain IQ operates in the business consulting and services industry, focusing on indirect procurement for its clients.
Company Size: Chain IQ has 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Chain IQ was founded in 2013, making it a relatively young and dynamic company.
Company Description:
- Chain IQ is a leading global independent indirect procurement service company
- Headquartered in Switzerland with hubs in Zurich, New York, London, Singapore, Mumbai, and Bucharest
- Serves more than 49 countries and over 60 clients worldwide
- Known for generating significant value via 3rd party spend management, digitalization of procurement processes, and achieving latest ESG standards
Company Specialties:
- Procurement
- Sourcing
- Buying Consortia
- Advisory
- Procure-to-Pay
- Contract Management
- Category Strategy
- eProcurement
- eSourcing
- Source-to-Pay
- Value Recovery
- Smart Joint Sourcing
- Spend Analytics
- Artificial Intelligence
- Robotic Process Automation
- Outsourcing
- Spend Management
- Vendor Management
- Vendor Risk Management
- Negotiations
- Digitalization
- and Expense Management
Company Website: http://www.chainiq.com
ASSUMPTION: Chain IQ's focus on indirect procurement and global presence provide unique opportunities for interns to gain diverse experience.
📊 Role Analysis
Career Level: This role is designed for students seeking an industrial placement, providing an entry-level opportunity to gain practical experience.
Reporting Structure: The intern will report directly to the Client Engagement and Service Delivery team leads.
Work Arrangement: Hybrid (2 days in office per week, with the remaining days working remotely)
Growth Opportunities:
- Potential full-time employment upon completion of the internship
- Opportunities to work on various projects and gain exposure to different aspects of the business
- possibility to work on international projects and collaborate with global teams
ASSUMPTION: Chain IQ's global presence and diverse client base offer numerous growth opportunities for interns.
🌍 Location & Work Environment
Office Type: Chain IQ's London office is located in the heart of the city, providing a vibrant and dynamic work environment.
Office Location(s): 71 Fenchurch Street, London, England, GB
Geographic Context:
- London is a major global city with a thriving business ecosystem
- Chain IQ's office is conveniently located near major transportation links and amenities
- The city offers a wide range of cultural, social, and recreational opportunities
Work Schedule: Full-time (35-40 hours per week) with flexible hours and remote work options
ASSUMPTION: Chain IQ's London office provides an ideal environment for interns to gain experience in a bustling global city.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final decision and offer
Key Assessment Areas:
- Communication skills
- Organizational skills
- Problem-solving abilities
- Adaptability and willingness to learn
- Alignment with Chain IQ's values and company culture
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions
- Research Chain IQ's company culture and be ready to discuss your fit within the organization
- Show enthusiasm for the role and the opportunity to gain practical experience
ATS Keywords: Microsoft Programs, PowerPoint, Excel, Outlook, PowerBI, Client Support, Report Creation, Organizational Skills, Results Driven
ASSUMPTION: Chain IQ's hiring process is designed to assess the candidate's skills, experiences, and cultural fit for the role.
🛠️ Tools & Technologies
- Microsoft Office Suite (PowerPoint, Excel, Outlook)
- PowerBI
- Salesforce
- ChainIQ SmartConnect portal
ASSUMPTION: As this is an internship role, the required tools and technologies are common and accessible to students.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Expertise
- Collaboration
- Innovation
- Sustainability
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Focused on continuous learning and improvement
- Results-driven and accountable
- Adaptable and open to change
Self-Assessment Questions:
- How do your personal values align with Chain IQ's company values?
- Describe a time when you demonstrated adaptability and openness to change in a professional or academic setting?
- How do you approach working in a team and collaborating with others to achieve common goals?
ASSUMPTION: Chain IQ's company culture emphasizes integrity, expertise, collaboration, innovation, and sustainability, with a focus on continuous learning and improvement.
⚠️ Potential Challenges
- Balancing multiple priorities and managing time effectively
- Adapting to a fast-paced and dynamic work environment
- Working with diverse teams and stakeholders
- Navigating a global organization with multiple offices and time zones
- Gaining experience in a professional setting while still in an educational program
ASSUMPTION: These challenges are common for internship roles and provide opportunities for personal and professional growth.
📈 Similar Roles Comparison
- Unlike other internship roles, this position offers the opportunity to work across two teams (Client Engagement and Service Delivery)
- Chain IQ's global presence provides exposure to international projects and diverse client bases
- This role focuses on indirect procurement, which may differ from other consulting or business roles
ASSUMPTION: This role offers unique opportunities for interns to gain diverse experience in the procurement and consulting fields.
📝 Sample Projects
- Conducting market research and analysis for potential clients
- Assisting in the development and delivery of BCVE methodology
- Supporting the creation of client reports and presentations
- Contributing to the optimization of internal sourcing processes
ASSUMPTION: These sample projects are designed to provide interns with practical experience and exposure to various aspects of the business.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30-60-90 days?
- How does this role support the overall goals and objectives of the Client Engagement and Service Delivery teams?
- What opportunities are there for professional development and growth within the company?
- How does Chain IQ support work-life balance for its employees?
- What are the most rewarding aspects of working at Chain IQ, according to current employees?
ASSUMPTION: Asking thoughtful and relevant questions demonstrates your interest in the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions
- Research Chain IQ's company culture and be ready to discuss your fit within the organization
- Show enthusiasm for the role and the opportunity to gain practical experience
- Follow up with the hiring manager one week after your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
