Client Manager, Account Development

📌 Core Information

🔹 Job Title: Client Manager, Account Development

🔹 Company: NielsenIQ

🔹 Location: Remote, Cincinnati, OH, United States

🔹 Job Type: Full-time

🔹 Category: Sales & Business Development

🔹 Date Posted: 2025-04-18

🔹 Experience Level: 5-10 years

🔹 Remote Status: Hybrid (with travel to Southwest Ohio for onsite meetings)

🚀 Job Overview

Key aspects of this role include:

• Executing commercial strategy and sales of NielsenIQ’s solutions
• Ensuring overall client health and success
• Developing commercial elements of joint business plan
• Building meaningful client relationships with client stakeholders and teams
• Representing NielsenIQ externally and internally

ASSUMPTION: This role requires a balance of strategic thinking, relationship building, and execution to drive client success and growth.

📋 Key Responsibilities

✅ Execute commercial strategy and sales of NielsenIQ’s solutions

✅ Develop commercial elements of joint business plan

✅ Develop NIQ account plan & sales strategy

✅ Empathize with and anticipate our customers’ needs and be ready with solutions

✅ Develop strategies to win based on client segmentation and product market fit

✅ Build meaningful client relationships with client stakeholders and teams

✅ Drive everyday value to enable our customers’ success

✅ Represent voice of customer to internal product development, product marketing, communications and delivery teams

✅ Represent NielsenIQ externally

✅ Work collaboratively with other product sales leads & cross functional partners

ASSUMPTION: This role involves a mix of strategic planning, client management, and internal collaboration to drive results.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent experience

Experience: 5-8 years’ experience in a relevant industry (CPG, consulting, sales) required

Required Skills:

• Proven ability to synthesize multiple data sources into cohesive analyses that drive outcomes and value for clients
• Proven leadership ability to support, mentor, and inspire better and bolder decisions
• Excellent communication skills to tell a story that captures the audience, no matter what level
• Ability to work collaboratively, as part of a team within a dynamic and challenging environment while maintaining high standards
• Experience in working with complex client relationships and client issue resolution

Preferred Skills:

• Familiarity with NielsenIQ tools, applications, and platforms

ASSUMPTION: Candidates should have a strong background in client management, sales, or consulting, with a proven track record of driving client success.

💰 Compensation & Benefits

Salary Range: $74,900.00 - $85,995.00 per year (anticipated base compensation)

Benefits:

• Comprehensive healthcare plan (medical, Rx, dental, and vision)
• Flexible spending accounts and a Health Savings Account (including company contributions)
• Life and AD&D insurance
• 401(k) retirement plan including company matching contributions
• Disability insurance
• Tuition Reimbursement
• Discretionary paid time off program and 11 paid holidays
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range is market-competitive and may vary depending on the candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus.

📌 Applicant Insights

🔍 Company Context

Industry: NielsenIQ is a global consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. It operates in the Software Development industry.

Company Size: NielsenIQ has 10,001+ employees, making it an enterprise-level organization. This size offers opportunities for career growth and diverse learning experiences.

Founded: NielsenIQ was founded in 1923 and has since grown to become a leading provider of consumer insights and measurement solutions.

Company Description:

• NielsenIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
• In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
• With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NielsenIQ delivers the Full View™.

Company Specialties:

• Omnichannel
• Ecommerce
• FMCG data
• CPG data
• Data analytics
• SaaS
• Digital shelf
• E-commerce
• Analytics
• Data
• CPG
• CPG data
• Eretail media
• Amazon S&S
• Location-based analytics
• And all location data

Company Website: https://nielseniq.com/global/en/industries/digital-commerce/

ASSUMPTION: NielsenIQ's size, industry, and global presence offer applicants a unique opportunity to work in a dynamic and innovative environment.

📊 Role Analysis

Career Level: This role is at the mid-level to senior level within the sales and business development career path.

Reporting Structure: The Client Manager, Account Development, will report directly to the Sales Director or similar role.

Work Arrangement: This role is hybrid, requiring travel to Southwest Ohio for onsite meetings.

Growth Opportunities:

• Proven success in this role may lead to advancement into senior sales or management positions within NielsenIQ.
• Expanding industry knowledge and expertise may open up opportunities in other areas of the business.
• NielsenIQ's global presence offers opportunities for international assignments or roles.

ASSUMPTION: This role provides a clear path for career growth and development within NielsenIQ.

🌍 Location & Work Environment

Office Type: NielsenIQ has multiple office locations, with this role being remote with travel requirements.

Office Location(s): NielsenIQ has offices in Chicago, New York, London, Paris, Algiers, Mexico City, and Kuala Lumpur, with this role requiring travel to Southwest Ohio.

Geographic Context:

• Cincinnati, Ohio, is located in the Midwest region of the United States.
• The city offers a mix of urban and suburban living options, with a cost of living slightly below the national average.
• Cincinnati has a diverse economy, with strengths in industries such as manufacturing, healthcare, and information technology.

Work Schedule: The work schedule for this role is full-time, with a flexible working environment and discretionary paid time off.

ASSUMPTION: The remote work arrangement with travel requirements offers applicants the best of both worlds: flexibility and the opportunity to build relationships with clients and colleagues in person.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-depth behavioral and technical interviews with cross-functional stakeholders
• Final interview with the sales leadership team
• Background check and offer extension

Key Assessment Areas:

• Client management and relationship-building skills
• Sales strategy and execution
• Data analysis and interpretation
• Communication and presentation skills

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Be prepared to discuss your experience with complex client relationships and client issue resolution.
• Demonstrate your ability to work collaboratively and maintain high standards in a dynamic environment.

ATS Keywords: Client Management, Sales Strategy, Commercial Strategy, Client Relationships, Data Analysis, Problem Solving, Relationship Building, Team Collaboration, Mentoring, Client Issue Resolution, Microsoft Office Proficiency, NielsenIQ Tools Familiarity, Proactive Approach, Detail Orientation

ASSUMPTION: The interview process for this role will focus on assessing the candidate's client management, sales, and problem-solving skills, as well as their cultural fit with NielsenIQ.

🛠️ Tools & Technologies

• Microsoft Office Suite
• NielsenIQ proprietary tools and platforms
• CRM software (e.g., Salesforce, HubSpot)
• Data visualization tools (e.g., Power BI, Tableau)

ASSUMPTION: This role requires proficiency in Microsoft Office Suite and familiarity with NielsenIQ's proprietary tools and platforms. Experience with CRM software and data visualization tools is a plus.

👔 Cultural Fit Considerations

Company Values:

• Client-centric: NielsenIQ is committed to understanding and meeting the needs of its clients.
• Innovative: NielsenIQ fosters a culture of continuous improvement and innovation.
• Collaborative: NielsenIQ values teamwork and cross-functional collaboration to drive success.

Work Style:

• Dynamic: NielsenIQ operates in a fast-paced and ever-changing environment.
• Data-driven: NielsenIQ relies on data and analytics to inform decision-making and strategy.
• Results-oriented: NielsenIQ focuses on delivering outcomes and driving client success.

Self-Assessment Questions:

• Do you have experience working with complex client relationships and resolving client issues?
• Are you comfortable working in a dynamic and challenging environment while maintaining high standards?
• Do you have a proactive approach to problem-solving and driving client success?

ASSUMPTION: NielsenIQ values candidates who are client-centric, innovative, collaborative, dynamic, data-driven, and results-oriented. Applicants should assess their fit with these values and work styles before applying.

⚠️ Potential Challenges

• Managing complex client relationships and resolving client issues can be challenging and time-consuming.
• Working remotely with travel requirements may present challenges in maintaining work-life balance.
• Operating in a dynamic and fast-paced environment may require adaptability and resilience.
• Working with a diverse and global client base may present cultural and time zone challenges.

ASSUMPTION: Applicants should be aware of these potential challenges and consider how their skills and experiences equip them to overcome them.

📈 Similar Roles Comparison

• Compared to other sales and business development roles, this role places a greater emphasis on client management and relationship-building skills.
• In the consumer intelligence industry, this role requires a strong understanding of consumer behavior and market trends.
• Career-wise, this role offers opportunities for growth into senior sales or management positions within NielsenIQ or other consumer intelligence firms.

ASSUMPTION: Applicants should consider how their skills and experiences align with the unique aspects of this role and the consumer intelligence industry.

📝 Sample Projects

• Developing a comprehensive account plan for a key client, including sales strategy, client segmentation, and product market fit analysis
• Conducting a competitive analysis and market trends assessment to inform sales strategy and positioning
• Managing a complex client issue, requiring cross-functional collaboration and problem-solving to achieve a successful resolution

ASSUMPTION: These sample projects illustrate the types of initiatives the Client Manager, Account Development, might undertake to drive client success and growth.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics for this role?
• How does NielsenIQ support the professional development and growth of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does NielsenIQ measure success for this role, and what are the key performance indicators (KPIs)?
• What are the most challenging aspects of working with clients in the consumer intelligence industry?

ASSUMPTION: These questions will help applicants better understand the role, team dynamics, and company culture, enabling them to make an informed decision about their fit with the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare examples of your experience with complex client relationships and client issue resolution.
• If applicable, prepare a portfolio or examples of your work to showcase your skills and accomplishments.
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.