📌 Core Information
🔹 Job Title: Client Manager, Account Development
🔹 Company: NielsenIQ
🔹 Location: Remote, Cincinnati, OH, United States
🔹 Job Type: Full-time
🔹 Category: Sales & Business Development
🔹 Date Posted: April 18, 2025
🔹 Experience Level: 5-8 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Developing and executing commercial strategy and sales of NielsenIQ’s solutions
- Ensuring overall client health and success
- Building and maintaining strong client relationships
- Representing the voice of the customer to internal teams
ASSUMPTION: This role requires a proactive, deadline-driven individual who can recognize challenges, implement solutions, and continuously optimize processes.
📋 Key Responsibilities
✅ Execute commercial strategy and sales of NielsenIQ’s solutions
✅ Develop commercial elements of joint business plan
✅ Develop NIQ account plan & sales strategy
✅ Empathize with and anticipate clients’ needs, providing solutions and representing the voice of the customer
✅ Develop strategies to win based on client segmentation and product market fit
✅ Build meaningful client relationships with client stakeholders and teams
✅ Drive everyday value to enable clients’ success
✅ Represent NielsenIQ externally
✅ Work collaboratively with other product sales leads & cross-functional partners
ASSUMPTION: This role requires strong communication, active listening, and time management skills, as well as the ability to work well under pressure and meet deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 5-8 years in a relevant industry (CPG, consulting, sales)
Required Skills:
- Proficient in Microsoft Office software
- Familiarity with NielsenIQ tools, applications, and platforms (a plus)
- Collaborative team player with high standards
- Experienced in managing complex client relationships and resolving client issues
Preferred Skills:
- Experience in the CPG industry
- Ability to travel to Southwest Ohio for onsite client meetings
ASSUMPTION: Candidates should have a mission-driven approach, be passionate about serving a purpose, and driving value for client business.
💰 Compensation & Benefits
Salary Range: $74,900.00 - $85,995.00 per year
Benefits:
- Comprehensive healthcare plan (medical, Rx, dental, and vision)
- Flexible spending accounts and a Health Savings Account (including company contributions)
- Life and AD&D insurance
- 401(k) retirement plan including company matching contributions
- Disability insurance
- Tuition Reimbursement
- Discretionary paid time off program and 11 paid holidays
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Working Hours: Full-time, with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on market data for similar roles in the CPG industry. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.
📌 Applicant Insights
🔍 Company Context
Industry: NielsenIQ is a global consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
Company Size: NielsenIQ has 10,001+ employees worldwide, with a presence in over 100 markets, covering more than 90% of the world’s population.
Founded: NielsenIQ was founded in 1923 and is headquartered in Chicago, Illinois, with additional offices in New York, London, Paris, Algiers, Mexico City, and Kuala Lumpur.
Company Description:
- NielsenIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
- The company combines global scale and local relevance to enable better decisions and drive meaningful impact for its clients.
- NielsenIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
Company Specialties:
- Omnichannel
- Ecommerce
- FMCG data
- CPG data
- Data analytics
- SaaS
- Digital shelf
- E-commerce
- Analytics
- Data
- CPG
- CPG data
- Eretail media
- Amazon S&S
- Location-based analytics
- And all location data
Company Website: NielsenIQ for Digital Commerce
ASSUMPTION: NielsenIQ’s focus on consumer intelligence and data-driven insights makes it an attractive employer for individuals interested in market research, data analysis, and sales.
📊 Role Analysis
Career Level: Mid-level to senior, with the opportunity for growth and advancement within the company
Reporting Structure: This role reports directly to the Senior Director of Client Management
Work Arrangement: Remote with occasional travel to Southwest Ohio for onsite client meetings
Growth Opportunities:
- Progression to senior or management roles within the Client Management team
- Expansion into other areas of the business, such as product development or marketing
- Potential to work on high-impact projects and drive significant business growth
ASSUMPTION: This role offers a unique opportunity to work with a wide range of clients and internal teams, providing ample opportunities for professional growth and development.
🌍 Location & Work Environment
Office Type: Remote, with occasional travel to client meetings
Office Location(s): Cincinnati, OH, United States
Geographic Context:
- Cincinnati is the third-largest city in Ohio, with a population of approximately 300,000 people
- The city is known for its vibrant arts scene, professional sports teams, and historic architecture
- Cincinnati has a humid subtropical climate, with hot summers and cold winters
Work Schedule: Full-time, with flexibility for remote work
ASSUMPTION: The remote work arrangement provides flexibility and a better work-life balance, while occasional travel allows for face-to-face client interactions and relationship building.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth behavioral and situational interview with the hiring manager and a team member
- Final interview with the Senior Director of Client Management
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and ability to think critically
- Communication and active listening skills
- Time management and organizational skills
- Sales and client management experience
- Industry knowledge and understanding of NielsenIQ’s products and services
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of NielsenIQ’s products and services and how you can contribute to their success
- Prepare examples of your problem-solving skills and ability to manage complex client relationships
ATS Keywords: Client Management, Sales Strategy, Commercial Strategy, Account Development, CPG, NielsenIQ, Consumer Intelligence, Data-Driven Insights
ASSUMPTION: The interview process is designed to assess candidates’ skills, experiences, and cultural fit, with a focus on problem-solving, communication, and client management abilities.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- NielsenIQ proprietary tools, applications, and platforms
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Familiarity with NielsenIQ’s proprietary tools and applications is a plus, but not required. Candidates should have strong proficiency in Microsoft Office Suite and be willing to learn new tools as needed.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Accountability
- Respect
- Innovation
- One NielsenIQ
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and responsive to change
- Results-focused and action-oriented
- Customer-centric and committed to client success
Self-Assessment Questions:
- Do you thrive in a dynamic and challenging environment while maintaining high standards?
- Are you mission-driven and passionate about serving a purpose and driving value for client business?
- Can you effectively tell a story that captures the audience, no matter what level, and bring them along your journey?
- Are you comfortable working collaboratively as part of a team within a dynamic and challenging environment?
- Do you have experience in working with complex client relationships and client issue resolution?
ASSUMPTION: NielsenIQ values candidates who are mission-driven, collaborative, and results-focused, with a strong commitment to client success and a willingness to adapt to change.
⚠️ Potential Challenges
- Managing complex client relationships and resolving client issues
- Balancing remote work and occasional travel for client meetings
- Meeting sales targets and driving client success in a competitive market
- Adapting to changes in the market and client needs
- Working with a wide range of internal teams and stakeholders
ASSUMPTION: These challenges require strong communication, problem-solving, and time management skills, as well as the ability to work well under pressure and meet deadlines.
📈 Similar Roles Comparison
- This role is similar to a Client Success Manager or Account Executive, with a focus on commercial strategy and sales
- Unlike other roles, this position requires a strong understanding of NielsenIQ’s products and services and the CPG industry
- Career paths for this role may include progression to senior or management roles within the Client Management team, or expansion into other areas of the business
ASSUMPTION: While this role shares similarities with other client management positions, its focus on commercial strategy and sales, as well as its requirement for CPG industry knowledge, sets it apart.
📝 Sample Projects
- Developing and executing a commercial strategy and sales plan for a key CPG client
- Conducting market research and analysis to identify growth opportunities for a client’s product portfolio
- Managing a team to deliver a high-impact client project, driving significant business growth
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from strategic planning and execution to team management and client relationship building.
❓ Key Questions to Ask During Interview
- What are the biggest challenges facing the client management team currently, and how can this role help address them?
- How does this role collaborate with other product sales leads and cross-functional partners to drive client success?
- What opportunities are there for professional growth and development within the Client Management team and NielsenIQ as a whole?
- How does NielsenIQ support work-life balance for its employees, particularly those working remotely?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: These questions demonstrate your interest in the role, the company, and its culture, while also providing valuable insights into the position’s responsibilities and expectations.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your problem-solving skills and ability to manage complex client relationships
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
